Great watch! Great price! Great experience!
Great Seiko watch at a great price. Beautiful shop and excellent service. I have been looking at the watches on their webpage for a few weeks and I was very happy to have such a pleasant purchasing experience in their Macquarie shop today.
Amazing watch. Great service.
The Seiko SSC618p has a commanding presence. Elegant and practical. Linda & Co were helpful, professional, customer orientated and prompt in their dealings. Internet purchase. They packed and posted interstate. Elated.
Exactly what I was after
Very satisfied with customer service and quality of items, dealt with Mr Navin, given great discount and shown wide range of watches, will definitely recommend and return for future purchases
The reviewer stated that an incentive was offered for this review
Good customer service. Good knowledge of the product.
-Very pleased with the customer service-being served by Fadia @ Macquarie Shopping Centre.
-Explanation of the product was clear and precise.
-Like the ranges of services provided for jewellery and watches.
Revised: Dishonest service.
Revised review as I have recently re-weighed my ring and I believe their customer service was dishonest.
I went in to get my 18k ring resized (much smaller, from a 7US to a 4US. Weight 4.5g) and Navin specifically told me the jeweller [name removed] would reuse the excess gold to thicken the band. Then proceeded to show me what 'quality' bands were like. I didn't ask for the excess cut gold for this reason.
I came back a week later, picked up my ring and they asked me to write a positive review for them which I am now currently revising.
A ...few days later, I decided to look at older photos to visually compare the thickness of my band as I hadn't noticed a difference. I decided to weigh my ring on multiple times and it flicked between 2 - 3g. This leads me to believe they didnt reuse the 18k gold like [name removed] had told me they would. I believe they kept it. The cost for the service was also $175. This was my first time getting a ring resized (ever). I feel like they knew this because I believed them when they said could 'thicken' the band whilst keeping the diamond detailing intact and still have a turn around within a few days. I believe they took advantage of a customer who has very little knowledge about jewellery and who had trusted their 'expertise'. I will not be coming here again.
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