Designer Image
11 reviews
Avoid AT ALL Costs – Avoid Designer Image Robes team at all costs! Our kitchen renovation turned into a total nightmare. With multiple date changes and poor-quality work, we are still struggling to get everything fixed. Zero stars would be too generous for this company. Show details
Love it! Great value for money and beautiful finish – Really happy with the built-in wardrobe and the customer-service. The finish is beautiful and the team was so helpful. Very good value for money. Paul offered excellent advice and suggestions and was very accommodating of changes. Thank you! Show details
No "Designer Image" – There is not too much to say here, firstly there was no "Design" in Designer and certainly no "Quality" in the Image. The project was stopped as it was completely unsatisfactory from every aspect. I then needed to fight Paul to gain "part" of my deposit back and make repairs to the damage done during the installation work. I have the photos and would be very happy to share.
New walk in robe solution and an extended built in – We dealt with Paul who visited our house to offer an obligation free quote prior to the builder coming in. His suggestions made it easier and clearer dealing with builders to create the best spaces for new a new walk in robe as well as an enhanced built in robe in robe for our daughters bedroom. He visited again mid way through the builders re… Read more
configuring the spaces and re-measured. The results meant much more usable space and a seamless workflow from builders to wardrobe installers.
Price was reasonable and the install was completed within the promised timeframe.
Very happy with the results,
Flat pack quality – My experience was that I would've been better off buying from IKEA and getting a handyman to install it. Paid for Designer wardrobes, got terrible service and way below expectation on quality. Show details
Quality Product and Fabulous Service / Communication – Contacted Paul (owner) after a positive recommendation from another client of his. He visited our home twice to consult on a garage storage solution for our newly built home (cabinetry that was both fixed to the floor and also other components that were suspended). Product was ready within the timeframe stated and 3 of his team did an excellent… Read more
job on the installation. We are very happy with the job and the price was reasonable. Would have no hesitation recommending this business. Andrew. Menai.
Excellent job! – We found Designer Image online and visited their workshop in Kirrawee. Paul, the owner, met with us and together we designed two build ins. We are very happy with a quality and installation of these wardrobes and are happy to recommend this company. Thank you Paul and the team.
Poor quality and poor service – Salesman was very good installation was appalling took 6 weeks to fix. Wardrobe was not affixed to the wall, this made it falling hazard. Not the thing you want in a child’s. Or any bedroom.Doors bowed and fell off still outstanding
RIP OFF / TERRIBLE SERVICE – Dealt with [Name Removed] the owner. He was rude and abusive. I had a job quoted. He took more money from my account than he was supposed to "twice". It was refunded only after I asked him to and he made out I was being a pain and complaining. I then told him to cancel the job and he refused. He became very rude and made out I had no choice but… Read more
to go ahead. I told him to cancel it. He left part of wardrobe internals across my front door and I had to then deal with trying to get the items removed. He was trying to force me to go ahead with the job. I went through fair trading and the police told me to fill out a fraud pack against him. HE KEPT MY DEPOSIT AND WILL NOT RETURN IT. Do not deal with this company it is not worth it.
Terrible salesman – All i can say is terrible service and prices is off the roof. My friend and i have bad experiences with this company and would not reccommend it to anyone else. Got a quote from salesman [Name Removed], and 2 weeks later called up to cancel installation and he was bloody rude and abusive over the phone. Like seriously? This company need to find a better sales man
Terrible quality and service – Do not use this company unless you want a flat pack wardrobe solution. We are up to our 6th visit to fix quality issues. Paid an exhorbitant amount of money for 2 fully lined built in wardrobes, which are not 'custom made' as the website suggests and therefore do not fit our space properly. No one advised us that they would be installing a flat… Read more
pack style wardrobe and that fully lined would not be appropriate for our uneven walls as they do not measure to fit. We also had poorly cut panels and shelves, bowing uprights, scratches on aluminium door frames, poorly sliding doors, screws not fully screwed in and of different colours, filler used to make up for chunks taken out of some panels and for incorrectly cut floors (which is now spread all over the wardrobe surface), extensive damage to carpet and newly painted ceiling and other surfaces...the list goes on. The typical response was 'that's ok, it's how they are'. They do not show up on time or with a full van of materials, hence the need for multiple visits to 'fix' issues. We paid the money before our issues were fixed, and although they have come back since then, I know the end result will not be to a standard that any reasonable person would expect. Do not risk it.
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