I made my purchase over the phone, it was the last day of the financial year and I got a great deal!
I popped in to the store and the staff had everything there ready to go, and quickly went over leather care etc. Sofa is still to arrive as it takes 10-14 weeks as it's made to order, that's really the only down side to the whole experience but if you want quality, you should really be willing to wait, right? I look forward to sitting in comfort in the next few weeks, highly recommend PLUSH for customer service and quality.

We have been looking for a very specific couch for some time and the options were all a bit overwhelming. As soon as I walked into the Plush Frankston showroom the experience was positive. Taryn greeted me and I explained the look and feel I was trying to create. Straight away she narrowed down my options and I found a couch that I absolutely love. Taryn is very knowledgeable, processed the sale and delivery really quickly and all done with a very down to earth non-salesy manner. Great experience and an absolute quality/beautiful product. Thanks Taryn, we'll be coming back when we need to get our next lounge, I won't bother with the other stores again.

Thank you Jacki (Springvale store) for your attention to detail, skill in colour co ordination and the time you gave us to ensure our total satisfaction with our new purchase.

The Plush showroom in Osborne Park has a welcoming atmosphere and impressive range. Rodney's customer service was professional, friendly and extremely helpful, making our Plush experience a very positive one.

The store was well laid out the product quality exceptional but the service provided by Erin was the big winner for us. Professional, experience, funny and helpful. Thanks Erin well done

Susheel at Belrose Plush store was very willing to assist, provide us with information and offer suggestions. He was very helpful throughout our whole decision making process and keen to give us Plush's best offer. We would definitely shop at Plush again should the need arise!

The service by Chris was amazing he was friendly helpful and made the whole process of purchasing our family lounge an easy pleasant process. We can’t wait for it to arrive. We chose the Jansen lounge and with the help of Chris created our large modular lounge which included three recliners a chaise and a console. Our children are most excited about the USB ports. The show room with well stocked and we found Chris’ service spot on. I would totally recommend him to anyone wanting good service.

Hadn’t shopped at Plush before and found Josh at Alexandria to be most helpful about deciding on style and fabric. He listened, gave useful advice, and nothing was too much trouble. A pleasant and efficient service that made a great impression and we’re looking forward to soon receiving great sofas as well!

Having been fairly underwhelmed and disillusioned with the lack of customer service in the first 5 stores we went to in the centre, we were extremely impressed with Molly from Plush. Absolutely wonderful lady!
We were given all the right information in a friendly and considered manner and when we went back to purchase the couch the next day and she wasn't there, we couldn't get much help/service from the other guys there so we left and decided to call back the next day and speak to her again so our purchase was positive the whole way through. Molly is great - highly reccomended.

Lyn Thomason was so friendly, helpful and efficient when I was looking at buying a sofabed.
She pointed out all features and patiently helped with my decision to purchase. Great product and great service given by Lyn.

The store was well laid out. There was adequate choice and the product we purchased was far better than I'd seen elsewhere. Rodney was friendly and pleasant to deal with. I would visit Plush Sofas again.

Marion is a lovely laid out store with room to view all lounges without each one being crammed in by so many suites.
Leah was amazing, so helpful, attentive and quickly putting together the quotes I requested. Her knowledge of The products and fabrics was extensive and I felt comfortable and relaxed with the options she suggested. Never being pushy but there to offer solutions and advice on the best lounge for me and my home.

Great service thank you Rodney from Osborne Park, love the range and quality, I received a very beautiful fabric sample book and was able to choose my fabric, service was just absolutely fantastic, I received 50% off and extra 5% off, so good. I'm excited to get my suite, thanks so much Plush, keep up the outstanding service Rodney :)

I can highly recommend seeing Rodney at the Plush showroom in Osborne Park. He was very helpful and explained the different types of leather available and gave us samples to take home to help us decide. They also have brochures on their products which was helpful for us for measurements. We ordered our lounge. If anyone is in the market for a lounge suite, visiting Rodney at Plush in Osborne Park is highly recommended.

Great service thank you Rodney from Osborne Park, love the range and quality, I received a very beautiful fabric sample book and was able to choose my fabric, service was just absolutely fantastic, I received 50% off and extra 5% off, so good. I'm excited to get my suite, thanks so much Plush, keep up the outstanding service Rodney :)

We recently received our couches from Plush store at Newcastle. The whole buying experience was wonderful. The lovely Elyse provided us with all the information we needed and never put any pressure on us but helped us to make our decision (over a few visits). When we were ready to buy she helped us through each step. Due to COVID our delivery was delayed but Plush stayed in contact with us regularly and let us know what was happening. When our couches were ready for delivery Nigel called us and was very helpful. Best bit is we totally love our couches and will gladly recommend Plush Newcastle to everyone. Thank you so much.

We recently purchased a new modular couch from Plush Alexandria. We'd done our research prior to entering the store but still had a few questions. Josh was very helpful to answer these questions plus offering useful advice regarding the type of material to get for our couch. I would definitely recommend Plush Alexandria for your furniture needs.

Danielle was great - she knew the product, the fabric, the likelihood of wear & year - I was actually amazed at her knowledge. I looked at a similar sofa some months ago z& finally made a decision & Danielle remembered me which is nice . My daughter was with me this time & helped me with my choice & she was so impressed she & her husband went back to the same store & bought a new sofa from Danielle too& they live in Melbourne. Nothing was too much trouble for Danielle & she is an asset to your business.

So happy with the process and helpfulness of Kristina in the choosing and selecting our new couches. The layout of the store was much less overwhelming than others we’d been to and made it easier. Also very helpful when we had to change the size of one of our couches.