Best Furniture Shops

The black Otis extension table nails both style and practicality. Its sleek, modern design adds a bold touch, while the extension feature makes it… Read more

super versatile for everyday use or hosting. It feels solid and well-built, and the deep black finish gives it that clean, elevated look without trying too hard. So happy thank you lounge lovers

Great service and amazing products . Beautiful gallery and friendly service Show details

Frank arrived early as requested and fixed our lounge. He was courteous and efficient and we are impressed at the overall service. Thank you Frank and Nick Scali

Looks Great, But Unusable for us — Ongoing Fair Trading Complaint The Plush Odin sofa looks beautiful and is well presented, but it has proven… Read more

completely unsuitable for use due to medical reasons affecting my husband. Despite testing it in-store and advising at the time of purchase that he has existing back and neck issues, the real-world experience has been entirely different. The structure and positioning of the seating cause significant discomfort, to the point where the sofa cannot be used at all. Since identifying the issue, the sofa has not been used and has been kept covered to ensure it remains in pristine condition. Plush also arranged for an independent assessor to inspect the sofa, who confirmed that it is still in perfect condition with no faults or wear. We have contacted Plush on multiple occasions to arrange a return, however this has been refused. This matter has now been formally raised with the Department of Fair Trading, and we are currently awaiting an outcome. While Plush has offered a 70% store credit, this does not adequately resolve the issue given the circumstances, particularly as the product is effectively unusable for its intended purpose. We are seeking a fair and reasonable resolution and remain open to working directly with Plush to resolve this matter appropriately. I will provide an update here once the matter has been finalised.

Marcelo was super helpful, friendly, patient and knows the products well Show details

We were well looked after by staff at Rockhampton Store who listened to our needs and provided great advice about our product choice. Thanks team Show details

Bought the Set of 6 Freda Dining Chairs White/Natural (online) Overall, the quality of the chairs was okay. For the price, they were reasonable and… Read more

did the job as a temporary seating option, so no major complaints there. Now assembling them is where things went downhill fast. We fully crashed out trying to build these and that’s saying something because we literally had a motor mechanic putting them together. At one point we were all ready to give up and just go build an engine instead because it honestly would’ve been easier. The main issue was the holes on the back of the chair didn’t line up properly at all. You had to twist and cross the chair in some weird specific way, nothing would fit. Because of that, we ended up forcing things a bit and even snapped a couple of screws trying to get it together (Back support) To top it off, two of the chairs still came out not straight, which pretty much sums up the whole experience. In summary, decent value for a temporary chair but assembling it will test your patience, your relationships, and your sanity.

Five star customer service from the lovely Kathy!! Kathy knows her stuff! She was so informative and polite we absolutely loved our furniture… Read more

shopping experience with her. We found her so professional we chose to go back and other items for our new house from her.

We’ve recently taken delivery of our King bed purchased from Snooze Marion. We weren’t able to take delivery for a few months due to a new build.… Read more

Snooze were wonderful in accommodating the later delivery and the guys that installed were fabulous. They took great care, left everything tidy and made sure we were happy with placement. Thank you Snooze Marion

Very Happy with the service l received. I had Ella help me online and she was very helpful and informative. Great Job Ella.

Quick and friendly service - Billy’s team were great and on time

Excellent customer service. John was very helpful, polite, and understanding throughout the process. I really appreciated the clear communication and professional support.

I purchased a bedhead from Luxo Living I unfortunately, when it arrived it did have a defect. I has a fantastic customer service assistant by the… Read more

name of Thomas who was very prompt and reply and resolving the issue for me. A replacement bedhead was order and arranged for delivery. I’m very happy with his service and email etiquette. Thanks Thomas

Sold me the opposite of what I said I wanted . Must be working on commission. No returns

Was given a quote for lounge suite valid for a year however the salesman had made a mistake and didn’t realise it was they’re January sales price… Read more

however after getting in touch with Shannon all got sorted and they honoured the quote, if the standard of furniture is as good as customer service I’ll be well pleased, thanks Shannon

I purchased a piece of art, the circumstances made it impossible for me to actually see the art in person, but the experience at Sleeping Giant was… Read more

made so easy all thanks to Amanda and Tegan. They went above and beyond on so many levels to help me, even sending photos of the art (special thanks to Tegan) then following it up with numerous emails and phone calls, they arranged delivery seamlessly (special thanks to Amanda for that) !! Couldn’t possibly ask for more!

Both Amanda and Tegan were not only knowledgeable, but also genuinely warm, friendly, and professional throughout the entire process. They took the time to understand to understand me and made what could have been a stressful decision feel effortless and enjoyable.

Their attention to detail and commitment to customer satisfaction truly stood out. It’s rare to come across service this outstanding, and I’m so grateful for the care and effort they put into making everything perfect.

I couldn’t recommend them more highly—Amanda and Tegan are absolute stars, and Sleeping Giant is lucky to have them!

A fabulous range of products with wonderful service. Friendly and helpful staff who were very patient with us. Even after purchase and change of mind… Read more

to a different product in the same store we were treated with friendly assistance. Highly recommend the Rutherford store.

Item was in stock and absolutely perfect for what I wanted. Staff were lovely and well priced. Great experience, I will be back Show details

The Hardest Hottest Mattress I have ever slept on. After third Hip Corzizone Injection on my Hips I not Only poor sweat each night but My Hips are in… Read more

so much pain Ill burn the mattress Paid and tested a V2 Plush mattress and was given the V1 mattress I never tried. Was Told I was updated and the new maztresses were warmer. Alarm bells rang out. So Uncomfortable and heavy takes 4 people to rotate it. The memory foam is A Cheap knock off made for them in Asia. No warranty or recourse like other reputtable bedding companies. Avoid Bev Marks like avoiding the plague!

This wall bed was the fifth bed weve bought from the Comfort shop over the last 20/25 years. Our original wall bed is going strong and its over 20… Read more

now and lives in the north now a days. The original queen bed remains amazing and comfortable for our guests. My mother wont leave her much loved king single electric. And of course our own twin king single electric remain perfect since therir purchase in 2011. So - in short, we expect this new guest room bed wall will service us for the next 20 to 30years, easy. The installers - Alan and Dom from Kailo Industries were efficient, on time, meticulaous with what looks like a complicated install, and cleaned up supurbly. I recommend this install crew, and will continue to use the comfort shop for any bedding needs into the future.

Dellvery guys were very efficient and quick very happy with Anthony work

Great quality, great service and great prices. With a family of 5, I am slowly upgrading all the kids beds. I dont even bother shopping around… Read more

anymore, I come straight to OMF, the matresses have lasted for years, no sagging, lumps or springs sticking out. Very happy customer.

THINK TWICE BEFORE YOU PAY THE PRICE! 27 months trying to sleep on the YINAHLA PREMIER LUXE QUEEN MATTRESS with CHIROPEDIC PRESSURE RELIEF PILLOW GEL… Read more

CLASSIC and CHIROPEDIC PRESSURE RELIEF PILLOW GEL CONTOUR which was recommended has been very difficult and painful. We paid $5,870 including the recommended Braga Base. I have spoken to sales regarding neck, shoulder and elbow pain as well as numbness within 60 days of purchase concerned the mattress was faulty. I was told our bodies need to get used to the mattress and to rotate the mattress which I was already doing. Told to get a further pillow top cover which I did but to no relief. We even bought new cheaper pillows. Both my wife and I are still suffering pain daily from this mattress. The only reason we have continued to persevere to sleep on this mattress is because of the expensive outlay we have paid. Sales have not been forthcoming or helpful. Quick to take the money but no after sales support. We missed the 100 night trial because we were overseas on a holiday but returned on day 108 only to be told that the 100 night offer had elapsed. We still raised concerns about the mattress being faulty. It was on holidays that we realised how bad our YINAHLA PREMIER LUXE QUEEN MATTRESS really was. We have holidayed in many cabins at caravan parks and hotels since buying the Yinahla and even the cheap old mattress in the cabins were more comfortable and pain free than the expensive Yinahla. Please note, our previous mattress was great. We had no pain and it lasted 15 years before we thought to upgrade or downgrade as it appears we did. Neither my wife or I have ever had any neck, shoulder, elbow pain or numbness prior to this mattress.

Been using the rubberwood top from Desky for a bit now and honestly, it’s been brilliant. It is really solid and looks great — has that nice clean,… Read more

minimal vibe I was going for. I’m on it every day for work and it’s just one of those things you don’t have to think about, it just works.

Super happy with it. Easy 5 stars

Never again! – Ordered carpet in Oct. Now Dec. Order acknowledged but not one piece of information about delivery received and no delivery. Surprise surprise… Read more

all links to Zanui info have been and are dead and the site is removed. A change of ownership is no excuse for slack supply chain performance.

Bought thousands of $ with Zanui so far but no more and I advise you to also search out alternatives.

Now, there's no way to contact the company, the website is removed. No email or contact link, nothing!

This is is a scammer business and with new owners will get doubtlessly get worse.

Says delays up to 10 days because I'm remote(ish) but that was more than a month ago.

A company's internal dynamic is irrelevant to purchasers. Raise a ruckus and vote with your $$$ … go somewhere else.

Simple!

I purchased 6 lamps and 5 of the shades were completely ruined. They said it was only minor damage and offered a partial refund. I’ve reported the delivery to Fair Trading. Do not order anything fragile, the risk is too high. Show details

We ordered the Little Lifely bed and we love it! There was a slight delay with the mattress but were kept informed and asked if we’d like to get the… Read more

bed frame and mattress separately for wait for both. We were then overseas when the delivery date came around but the team were super helpful in delaying the delivery and ensuring it was delivered as soon as we got home. It’s so refreshing for a customer services team to take full ownership from start to finish - and the bed itself is great. Super comfortable, cute design and our daughter slept on her own through the night for the first time in a very long time! Hoping it continues - thank you Lifely!

The items I received were not the items that were displayed on the website. The company has falsely advertised the items. I attempted to seek a… Read more

partial refund and keep the items or I wanted the company to swap the items out and send me the ones as described and as seen on the website. The company would like me to send the items back whilst I have to pay for shipping cost to send the items back and the only way that I will have a chance to get new items in the same table is for me to re-purchase at the now higher price due to the fact that there is no sale. The company has continuously refused the resolution that I am requesting which is either a partial refund and I keep the tables or they collect the items the tables at their cost and they resend me out new tables as they are described on the website.

I recently purchased a queen size bed, bedside table and mattress for Demir Leather and I am so happy with my purchase! The bed and mattress are so… Read more

comfy and the sales team helped me pick a colour and design that matched my home aesthetic. The bedside table matches perfectly with the bed and is just the right size for bedside essentials. I had such a wonderful experience from calling the client services team to schedule my delivery ano installation to tailored and caring assistance when I visited the showroom. I highly recommend purchasing furniture from Demir Leather especially if you are after durability and comfort!

An amazing customer service experience. Rhonda and Kathryn were very patient, kind, and knowledgeable. Thanks to them, we successfully purchased our first lounge!! Show details