Best Furniture Shops

If you’re renovating or redecorating your home, then you’ll need to do some browsing at a furniture store. Our guide goes through what to look for in a furniture shop so that you can maximise your chances of finding some gems and having a positive shopping experience. Continue reading...

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Based on 180,542 reviews
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Emma Comfort Mattress

Emma Comfort Mattress 🏆 2024

4.6 

It’s really comfy. Helps me with my back pain too. Can sleep easily and wake up without aches and pain.

Lounge Lovers

Lounge Lovers 🏆 2024

4.8  (16,995) Summary
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Naomi H.
Naomi H.
  Fair Incentive VIC, Cheltenham
It was a great experienceFantastic service. Great communication. Delivery was on time. Thanks so much Show details
The Comfort Shop

The Comfort Shop

4.9  (649) Summary
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Karen L.
Karen L.NSW
  NSW, Crows Nest
Very positive experienceService in store and phone and email service by David was exemplary. Davis was informative, patient willing to go the extra step to answer questions. Can’t wait to get the wall bed installed now. many thanks Karen Show details ·  1
Sapphire Wood Furniture

Sapphire Wood Furniture

4.9  (437) Summary
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Andrew
Andrew2 posts
 
Excellent Delivery ServiceDelivery service was first rate. Highly recommend. Highly Professional and courteous service. Not only delivery smooth from start to finish, all rubbish was removed and the old sofa moved to next room. Antony and Kepu were outstanding. Show details
Replica Furniture

Replica Furniture

4.8  (768) Summary
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Rodney
RodneyQLD2 posts
  Online store
Great StyleI purchased four dining chairs to match with the bar stools of the same type they are great. Better than describe and very functional.
Would recommend Repilca Fyrniture to anyone that asked. Show details ·  1
Chiropedic

Chiropedic

4.8  (677) Summary
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TonyW
TonyW4 posts
  Verified
Very happyVery good service and excellent bed sales person Kimmi was very good Show details ·  1
Regal Sleep

Regal Sleep

4.7  (1,257) Summary
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Rae
Rae
  Verified VIC, Springvale
Plush Furniture

Plush Furniture

4.7  (17,672) Summary
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Louise R.
Louise R.VIC
  VIC, Highpoint
Plush Furniture
Plush Furniture   DM   
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Beds for Backs

Beds for Backs

4.8  (350) Summary
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Emily Carter
Emily CarterVIC4 posts
  Brighton
Koala Living

Koala Living 🏆 2024

4.7  (7,950) Summary
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Jessica
Jessica
  Showrooms VIC, Essendon DFO
Couch buying EssendonCheng was so kind in offering help to buy a couch! Thank you :) Show details
Living Elements

Living Elements

4.8  (202) Summary
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Sheree H.
Sheree H.
  Physical store
Very Happy!!!So happy with my new bar stools, great quality and looking forward to purchasing more items from you soon!!! Show details
Latex Bedding Company

Latex Bedding Company

4.9  (163) Summary
Jason C
Jason CQLD
  Online store
Tigress Furniture

Tigress Furniture

4.8  (188) Summary
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Tracey Baldwin
Tracey BaldwinQLD2 posts
  Physical store
Great experience and will be shopping there againAmazing service by Rebecca and a beautiful store, so many options Show details
Furniture Bazaar

Furniture Bazaar

4.6  (2,423) Summary
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Mat
MatWA3 posts
  Cannington
Poor quality look elsewherePurchased couch 14 months ago poor quality already broken,
Purchase care cover extend warranty plan through them as well claim denied left with a 2 couch cost nearly 2 grand thats broken
Bevmarks Australia

Bevmarks Australia

4.6  (1,242) Summary
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Lyn - Andy
Lyn - Andy
  Nunawading
Bevmarks NunawadingWayne R, was friendly, knowledgeable and genuine. He answered all our questions and provided us with all the information needed to make an informed decision. Highly recommend him if you pop into the Nunawading store! Show details
Eureka Furniture

Eureka Furniture 🏆 2024

4.6  (3,503) Summary
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Helen Dellios
Helen Dellios
  QLD, Macgregor
SharynI had the most phenomenal experience in your store (Eureka Furniture QLD Macgregor ) Sharyn was absolutely amazing thank you so much
King Living

King Living

4.6  (5,596) Summary
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Elle
Elle9 posts
  Verified NSW, Moore Park
Original Mattress Factory

Original Mattress Factory 🏆 2024

4.6  (727) Summary
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Rida
Rida
  Physical store
Great customer serviceGreat experience for first time buyers Manpreet helped us in finding the right mattress.
B2C Furniture

B2C Furniture

4.6  (816) Summary
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KJL
KJL
  Online store
BDO Furniture

BDO Furniture

4.8  (205) Summary
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brenton s.
brenton s.SA
 
Best chair on offer for priceMagnificent chair and desk. I would highly recommend for anyone I know. Show details ·  1
The Sleeping Giant

The Sleeping Giant

4.6  (1,178) Summary
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Syrina
Syrina
  QLD, Logan
Amazing ServiceCharlotte had the most A++ customer service and advice for the mattress we wanted. Your store is very lucky to have such an excellent salesperson. Show details
Nick Scali Furniture

Nick Scali Furniture

4.5  (21,793) Summary
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Krissy Tee
Krissy TeeVIC2 posts
  VIC, Taylors Lakes
Fantastic Furniture

Fantastic Furniture 🏆 2024

4.5  (19,193) Summary
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Rimz
RimzNSW13 posts
  Online Store
Great experienceGreat service and love the canvas and quality for the price Show reply
Snooze

Snooze

4.5  (3,934) Summary
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Leesa
Leesa
  QLD, Aspley
Great service and adviceGreat advice and service in store and the delivery was smooth and easy. Show details
Desky

Desky

4.5  (1,012) Summary
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Chris P.
Chris P.VIC6 posts
  Fair Incentive Verified
SK Designer Living

SK Designer Living

4.7  (170) Summary
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Glenn
Glenn
  Online store
Great experienceThe delivery was earlier than expected. The driver was very helpful. The communication was in advance and very clear. Great service Show details ·  1
Lazy Maisons

Lazy Maisons

4.9  (82) Summary
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cyndi
cyndi
  Fair Incentive
pretty goodthere was a problem at the beginning and the customer service is pretty good.
Berkowitz Furniture

Berkowitz Furniture

4.6  (252) Summary
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Julie
Julie
  Verified Physical Stores
Mitre 3 seat sofaFantastic service, great quality and satisfaction on our new 3 seater sofa nd great price. Show details
La-Z-Boy

La-Z-Boy

4.5  (1,062) Summary
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Evangeline R.
Evangeline R.NSW2 posts
 
Castle hill- KrystieKrystie was fantastic, attentive, and not intrusive, which was perfect. All of our questions were answered immediately. Show details
Lifestyle Wardrobes

Lifestyle Wardrobes

4.8  (109) Summary
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Hilde
HildeWA4 posts
  Verified
LIFESTYLE WARDROBES - SCAM$9,300.00 to install wardrobe doors ONLY. Framework already done. What an insult to us working class Australians. This is equivelant to 3-4 months salary for MDF Doors!! Please refer to Bunnings MDF per SQM, and PAY our school Fees. YOU SHOULD GO TO JAIL!!
Hilde
Hilde  
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Castlery

Castlery

4.4  (842) Summary
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Nicki S.
Nicki S.VIC
 
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Emma Comfort Mattress

Emma Comfort Mattress 🏆 2024

4.6 

It’s really comfy. Helps me with my back pain too. Can sleep easily and wake up without aches and pain.

A man and a woman walking through a home decor aisle in a furniture store.

Should I shop at a physical or online store?

Choosing whether to shop online or at a brick and mortar furniture store depends on what you’re buying. If you’re shopping for something that needs to be comfortable, like a couch or mattress, then you won’t be able to discern its comfort online.

We go through some pros and cons of both below.

Physical furniture stores • See all

Pros
Can see and feel products for yourself.
Higher likelihood of items coming fully assembled or that they’ll be assembled by the delivery team.
Often have access to more sales assistance.
Cons
Sometimes limited selection on display.
More time required to browse wares.

Online furniture stores • See all

Pros
Can purchase wares from the comfort of your home.
Generally have wider selection of products.
More likely to have products suited to all kinds of budgets.
Easy to compare prices.
Cons
Can’t test out a product prior to purchasing.
Sometimes products look different to images online.
You’ll more than likely have to assemble furniture yourself.

What to look for when choosing a furniture shop

Product quality

You don’t necessarily need to fork out for the highest quality furniture, but you should be able to decide for yourself whether the price of something is worth the quality of construction and materials.

For wood furniture, solid wood is generally the highest quality, while veneers are mid-grade and composite wood is of a lower quality.

When shopping for upholstered pieces, indicators of high quality include a hardwood frame (as opposed to particle board) and assembly with dowels and screws (rather than glue, staples and nails).

Product range

Not many people have much spare time on their hands, which is why you might want to think about the product range of a furniture shop. If you want to kit out a whole room or house, then you may be more inclined to shop at a furniture store that has a wide selection of products so that you don’t have to visit multiple stores.

Of course, if you’re after specific items, then a more specialised shop, such as an outdoor furniture store or a bedroom furniture store, may be a better option.

Returns policy

You should always read a retailer’s return policy before you make a purchase. Consider the following questions:

  • How long do you have to send it back for a refund?
  • Who will pay for the return delivery?
  • Will the store come and pick it up for you, or do you have to arrange the return yourself?

Customer feedback

Reading reviews that customers have left is a good way to figure out how reputable a furniture store is. Seeing what others have had to say about a store’s customer service, product quality, delivery times, and returns experience can help you figure out whether or not you would want to purchase from there.

Delivery

You should expect delivery fees, particularly if you’re ordering a large item such as a sofa. However, some retailers will offer free delivery if you spend over a certain amount or charge a flat rate regardless of how many products you buy.

Assembly

Check the item description to see whether assembly is required, and see whether it specifies how long assembly is estimated to take. Assembly could mean anywhere from 15 minutes to 3 hours, so it’s important to know what you’re getting into before you place an order.

Price

You'll find that different furniture shops will stock different brands and products, and so prices can vary greatly. It’s easy to get carried away with finding the most beautiful piece of furniture for your space, but you need to think about your budget and which items you want to spend more or less money on.

For example, a high-quality, comfortable mattress will help you have a restful sleep, which is priceless. Similarly, if you’re working from home regularly, you might want to invest in a supportive, ergonomic office chair to help prevent back and neck pain. Meanwhile, there may be some less used or less visible items - such as the odd side table or a shelf that will be tucked away in the pantry - that you may be happy to go to a cheaper store to purchase.

Warranty

After-sales service can be as important as your experience up until purchasing an item, and even more so if you have issues with your purchase. Even if a furniture store has an amazing reputation, this means little if their products aren’t backed by a lengthy warranty. Look for at least a 10-year warranty on larger pieces of furniture and expensive purchases.

A female sales assistant showing a male customer fabric swatches while sitting on a sofa in a furniture shop.

Tips for when you shop

Enquire about promotions

If shopping in store, ask about any upcoming sales or promotions to see whether it’s worth waiting for a better price. If you’re shopping online, look for a promo code - some retailers will give you a discount for your first purchase from their site or when you sign up to their newsletter.

Compare prices

Sometimes you can also ask the sales representative at your preferred retailer to match or beat the price of an item that you’ve found cheaper elsewhere.

Double check the measurements of what you're buying

That’s right, whip out the measuring tape and compare the measurements of furniture against the space you have in your home for it. When ordering dining chairs with arms, ensure that the arms are low enough to fit under the dining table.

Plan how you'll get the furniture inside your home

Make sure that furniture can be delivered through your entry door and interior doors and hallways. If it’s too narrow a fit, then you may have to arrange for it to be delivered disassembled.

Get fabric swatches, wood samples, and wallpaper samples if you can

Some online retailers can mail you a fabric swatch of a product you’re considering buying. This can help you see whether it matches the decor in your home and what it looks like in your home’s own lighting.

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