Best Furniture Shops

If you’re renovating or redecorating your home, then you’ll need to do some browsing at a furniture store. Our guide goes through what to look for in a furniture shop so that you can maximise your chances of finding some gems and having a positive shopping experience. Continue reading...

Brand
Search brand...
Rating
Shop Type
Type of Furniture Offered
Show more

Based on 177,947 reviews
Ad
Emma Comfort Mattress

Emma Comfort Mattress 🏆 2024

4.6  (8,555) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
The Comfort Shop

The Comfort Shop

4.9  (640) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Catherine Flanagan
Catherine Flanagan
  Verified NSW, Crows Nest
Best ever customer serviceCongratulations to The Comfort Shop, Crows Nest for their razor sharp professionalism, flawless product knowledge and outstanding customer service. Thank you gentlemen. Show details ·  1
Lounge Lovers

Lounge Lovers 🏆 2024

4.8  (16,026) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Raf
RafNSWSydney, NSW
  Fair Incentive NSW, Prestons
Sales and deliveryAmazing service, delivery was easy and smooth.. the entire team is very friendly and helpful Show details
Sapphire Wood Furniture

Sapphire Wood Furniture

4.9  (401) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Suba
Suba
 
Good serviceGreat service and friendly service. Anthony and Kepu.
Thank you for delivery and fixing all bits. Show details ·  1
Replica Furniture

Replica Furniture

4.8  (741) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Jeanette C.
Jeanette C.QLDSouth East Queensland, QLD3 posts
  Physical store
Purchase experienceStools which we bought were fabulous.Can not speak highly of the staff so friendly and obliging. We have bought furniture previously and will highly recommend. Show details ·  1
Chiropedic

Chiropedic

4.8  (674) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Misled
MisledQLDSouth East Queensland, QLD2 posts
  Verified
Regal Sleep

Regal Sleep

4.7  (1,258) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Rae
Rae
  Verified VIC, Springvale
Plush Furniture

Plush Furniture

4.7  (17,653) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Julie
JulieNSWSydney, NSW
  NSW, Alexandria
Beds for Backs

Beds for Backs

4.8  (351) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
eaa
eaaVICGreater Melbourne (Metropolitan), VIC6 posts
  Verified Dandenong
Koala Living

Koala Living 🏆 2024

4.7  (7,478) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Helen
Helen3 posts
  Showrooms VIC, Nunawading Homemaker Centre
Farid team give best service . The chair I bought is very stylishBeautiful Gallery and friendly customer service. I always kept coming back here Show reply
Latex Bedding Company

Latex Bedding Company

4.9  (162) Summary
JoH
JoHACTCanberra 2600, ACT
  Verified Online store
Tigress Furniture

Tigress Furniture

4.8  (185) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Kerry
Kerry
  Online store
Professional and well madeGreat service,product was well made and looked exactly as per the online image Show details
Furniture Bazaar

Furniture Bazaar

4.6  (2,422) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Bhavan
BhavanWestern Australia
  Cannington
Living Elements

Living Elements

4.8  (189) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Leah May P.
Leah May P.
  Physical store
Quality timber furniture and great serviceThank you David and the team at Living Elements. Great quality furniture, plenty to choose from in the showroom or online. Very friendly and super helpful staff. Images sent through to make sure we were happy with the furniture before delivery. All very easy to assemble. We love our new furniture. Thank you Leah and Matt Show details
King Living

King Living

4.6  (5,517) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Janet Lee T.
Janet Lee T.
  Furniture Repair Service
Bevmarks Australia

Bevmarks Australia

4.6  (1,212) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Julie
Julie
  Watergardens
Satisfied customerGreat customer service, Jack took the time to show me my options for a new bedroom suite and was very helpful and patient when choosing a mattress, plus gave me a great discount. Thank you Show details
B2C Furniture

B2C Furniture

4.6  (812) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Siv
SivNSWSydney, NSW3 posts
  Online store
Paris bed and bedside tablesGood quality, sturdy and looks great. Quick delivery as well. Show details
Original Mattress Factory

Original Mattress Factory 🏆 2024

4.6  (683) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Davo S.
Davo S.
  Physical store
Original Mattress Factory
Original Mattress Factory   DM   
More
BDO Furniture

BDO Furniture

4.7  (200) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Melissa
Melissa
  Fair Incentive
Happy CustomerIt's always a bit of a gamble buying online not having tested the product, but I am happy to say that our office chair is a winner. It was an excellent price (on special) and is comfortable and sturdy. The transaction itself was simple and efficient. Thank you BDO. Show details
Eureka Furniture

Eureka Furniture 🏆 2024

4.5  (2,981) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Alyce O
Alyce O
  QLD, Capalaba
Wonderful experience and furnitureThank you, Nikki for assisting with my dining room table, chairs and TV unit. I wouldn’t have been able to pick something so well suited to my home and style without your help. High quality products and sale this month made my experience even more enjoyable. Show details
The Sleeping Giant

The Sleeping Giant

4.6  (1,145) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Rikin P.
Rikin P.
  Fair Incentive NSW, Marsden Park
Best comfortGood matress extra firm silver art & science
Best comfort 3 months experince Show details ·  1
Nick Scali Furniture

Nick Scali Furniture

4.5  (21,271) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Ebb
Ebb
  Furniture Repair Service
Guy the repair technicianThe Technician was great! Guy called me ahead of time, arrived and had the job done nice and quick with no issues. Show reply
Fantastic Furniture

Fantastic Furniture 🏆 2024

4.5  (19,072) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Peter K.
Peter K.NSWSydney, NSW
  NSW, Chullora
Snooze

Snooze

4.5  (3,853) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Celeste
CelesteWAPerth, WA2 posts
  WA, Osborne Park
Excellent store, staff and productsThe staff at Osborne Pak Snooze are wonderful. I bought a mattress in Jan 24. A great store and I liked the layout of the beds and mattresses, so easy to wonder around. I love my Essex Plush Slumberland mattress. The delivery chaps were great.
Desky

Desky

4.5  (953) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
symoits
symoitsNSWMid North Coast, NSW
  Fair Incentive
SK Designer Living

SK Designer Living

4.7  (163) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Naz
Naz
  Online store
Great chairsLove the chairs , exactly as pictured . Service was brilliant. Will definitely use SK Designs again Show details ·  1
Berkowitz Furniture

Berkowitz Furniture

4.6  (241) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Joe
JoeNSWSydney, NSW2 posts
  Physical Stores
Totally satisfiedWe don't normally do reviews but were so thrilled with our recliners when they arrived and wanted to thank Robert in the Artarmon store for his help and excellent service. Joe and Anita Show details
Lifestyle Wardrobes

Lifestyle Wardrobes

4.8  (107) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Erin A
Erin A
 
Fantastic wardrobe space and serviceThe team at Lifestyle Wardrobes were very helpful and so easy to deal with from the moment we requested quotes through to installation. Show details ·  1
Castlery

Castlery

4.5  (828) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Jasmine V.
Jasmine V.
 
La-Z-Boy

La-Z-Boy

4.4  (1,006) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
LPW
LPW
  Verified
10/10 for Richard at La-Z-Boy Castle HillVery insightful guidance in choosing precisely the chairs we needed; and the same salesman (Richard Vasquez) from whom we purchased 2 La-Z-Boy chairs 9 years ago in the Penrith outlet. Show details
Lazy Maisons

Lazy Maisons

4.9  (75) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
JudyC
JudyCWAPerth, WA2 posts
  Fair Incentive
Ad
Emma Comfort Mattress

Emma Comfort Mattress 🏆 2024

4.6  (8,555) Summary
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail

A man and a woman walking through a home decor aisle in a furniture store.

Should I shop at a physical or online store?

Choosing whether to shop online or at a brick and mortar furniture store depends on what you’re buying. If you’re shopping for something that needs to be comfortable, like a couch or mattress, then you won’t be able to discern its comfort online.

We go through some pros and cons of both below.

Physical furniture stores • See all

Pros
Can see and feel products for yourself.
Higher likelihood of items coming fully assembled or that they’ll be assembled by the delivery team.
Often have access to more sales assistance.
Cons
Sometimes limited selection on display.
More time required to browse wares.

Online furniture stores • See all

Pros
Can purchase wares from the comfort of your home.
Generally have wider selection of products.
More likely to have products suited to all kinds of budgets.
Easy to compare prices.
Cons
Can’t test out a product prior to purchasing.
Sometimes products look different to images online.
You’ll more than likely have to assemble furniture yourself.

What to look for when choosing a furniture shop

Product quality

You don’t necessarily need to fork out for the highest quality furniture, but you should be able to decide for yourself whether the price of something is worth the quality of construction and materials.

For wood furniture, solid wood is generally the highest quality, while veneers are mid-grade and composite wood is of a lower quality.

When shopping for upholstered pieces, indicators of high quality include a hardwood frame (as opposed to particle board) and assembly with dowels and screws (rather than glue, staples and nails).

Product range

Not many people have much spare time on their hands, which is why you might want to think about the product range of a furniture shop. If you want to kit out a whole room or house, then you may be more inclined to shop at a furniture store that has a wide selection of products so that you don’t have to visit multiple stores.

Of course, if you’re after specific items, then a more specialised shop, such as an outdoor furniture store or a bedroom furniture store, may be a better option.

Returns policy

You should always read a retailer’s return policy before you make a purchase. Consider the following questions:

  • How long do you have to send it back for a refund?
  • Who will pay for the return delivery?
  • Will the store come and pick it up for you, or do you have to arrange the return yourself?

Customer feedback

Reading reviews that customers have left is a good way to figure out how reputable a furniture store is. Seeing what others have had to say about a store’s customer service, product quality, delivery times, and returns experience can help you figure out whether or not you would want to purchase from there.

Delivery

You should expect delivery fees, particularly if you’re ordering a large item such as a sofa. However, some retailers will offer free delivery if you spend over a certain amount or charge a flat rate regardless of how many products you buy.

Assembly

Check the item description to see whether assembly is required, and see whether it specifies how long assembly is estimated to take. Assembly could mean anywhere from 15 minutes to 3 hours, so it’s important to know what you’re getting into before you place an order.

Price

You'll find that different furniture shops will stock different brands and products, and so prices can vary greatly. It’s easy to get carried away with finding the most beautiful piece of furniture for your space, but you need to think about your budget and which items you want to spend more or less money on.

For example, a high-quality, comfortable mattress will help you have a restful sleep, which is priceless. Similarly, if you’re working from home regularly, you might want to invest in a supportive, ergonomic office chair to help prevent back and neck pain. Meanwhile, there may be some less used or less visible items - such as the odd side table or a shelf that will be tucked away in the pantry - that you may be happy to go to a cheaper store to purchase.

Warranty

After-sales service can be as important as your experience up until purchasing an item, and even more so if you have issues with your purchase. Even if a furniture store has an amazing reputation, this means little if their products aren’t backed by a lengthy warranty. Look for at least a 10-year warranty on larger pieces of furniture and expensive purchases.

A female sales assistant showing a male customer fabric swatches while sitting on a sofa in a furniture shop.

Tips for when you shop

Enquire about promotions

If shopping in store, ask about any upcoming sales or promotions to see whether it’s worth waiting for a better price. If you’re shopping online, look for a promo code - some retailers will give you a discount for your first purchase from their site or when you sign up to their newsletter.

Compare prices

Sometimes you can also ask the sales representative at your preferred retailer to match or beat the price of an item that you’ve found cheaper elsewhere.

Double check the measurements of what you're buying

That’s right, whip out the measuring tape and compare the measurements of furniture against the space you have in your home for it. When ordering dining chairs with arms, ensure that the arms are low enough to fit under the dining table.

Plan how you'll get the furniture inside your home

Make sure that furniture can be delivered through your entry door and interior doors and hallways. If it’s too narrow a fit, then you may have to arrange for it to be delivered disassembled.

Get fabric swatches, wood samples, and wallpaper samples if you can

Some online retailers can mail you a fabric swatch of a product you’re considering buying. This can help you see whether it matches the decor in your home and what it looks like in your home’s own lighting.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.