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From the 28th of July, 2020 Lounge Lovers is offering a $50 voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward.
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Great customer service, our product was available to pick up less than 2 days after ordering it, and we received constant updates and clear explanation on how the pick up process works.
The reviewer stated that an incentive was offered for this review
Even though there had been delays which were out of their control they were super great at keeping me up to date and remaining very human through the process. I decided to change to get my item delivered which they were so helpful with making those changes for me. Once it came to delivery day the drivers were awesome and gave me a heads up they were 5 minutes off. Not too mention I could watch how far off my delivery was on the text they sent through. Very happy with the service!
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- 2 reviews
- 1 like
What an effortless and professional service from the team at Lounge Lovers. Covid related delays were communicated in advance, updates kept on coming, the driver even called (how good!!!) exactly 30 mins before delivery. Everything was smooth as can be. Loved my purchase and look forward to shopping online again. Thanks guys! Stellar job.
The reviewer stated that an incentive was offered for this review
Best delivery service I have ever had, quick, kept me in formed, delivered to the door. Great product too.
Easy to navigate site, product was as described. Easy to assemble one person job, great range to choose from at a good price point.
The reviewer stated that an incentive was offered for this review
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10/10 for service and delivery, love our new furniture, can’t wait to set it all up properly in out new home ☺️
The reviewer stated that an incentive was offered for this review
This process was incredibly efficient and easy. We received constant updates of how our order was progressing and got multiple messages on the day of delivery letting us know exactly when our product would be here. This made it very easy to plan for the rest of our day. I would recommend Lounge Lovers to anyone!
Thank you for your awesome review. This means a lot to the team. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
The reviewer stated that an incentive was offered for this review
One of my dining chairs was damaged and the lounge lovers team were prompt to send out a new replacement chair. This was a seamless process! Thankyou Lounge Lovers.
Hi Mary, thank you so much for appreciating how quickly the issue was resolved. Looking forward to having business with you again!
The reviewer stated that an incentive was offered for this review
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From ordering, to delivery, to product, 5 stars! Great experience and would highly recommend. Love our Bishop 2 seat sofa bed.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
The reviewer stated that an incentive was offered for this review
Great Delivery Men who were very Helpful and Kind ……and we love the quality of the product and excellent customer service
excellent customer service and great product
Thank you so much for commending our delivery team and for taking the time to give us a 5-star review. Hope to see you again soon! :)
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Got two arm chair sofas! Just what I was looking for and at a great price!! Communication excellent through the whole process! Would recommend and definitely buy from these guys again!!! Easy to put together and very comfortable! Similar chairs at double the price elsewhere!
Thank you for sharing your recommendation with us! We are thrilled to hear how extremely pleased you were with our service and the furniture that we offer. Have a lovely day!
The reviewer stated that an incentive was offered for this review
Very- we love this shop
And are planning to buy a table and chairs next and will def be return customers
Thank you so much for the great review! We Look forward to seeing you again soon!
The reviewer stated that an incentive was offered for this review
I am stoked with our new velvet green chair. It looks fabulous and is very comfy. The ordering and pick up systems were great. Thank you!
We are so pleased you love our furniture. Thank you for giving us 5 stars and looking forward to having business with you again
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Extremely happy with your new couch and coffee table. The delivery guys were super friendly and helpful making delivery day a breeze. Also communication from Jenny prior to delivery was very helpful and informative. Highly recommend
Thanks for the awesome review, Keegan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
The reviewer stated that an incentive was offered for this review
We bought the mondo 3 seat sofa bed so we have a great extra visitor bed in our rumpus room. We got it assembled and delivered and the whole experience has been really easy and efficient. The sofa is comfy and lovely and large, set up of the sofa bed is easy and we are ready for our first visitor test.
Charlotte, thank you for the great review! We’re so happy you loved your experience and our product. Can’t wait to have you back for your next purchase. Until then, we’re here if you need anything.
Fantastic table, great quality and easy assembly. I picked up the table at the lounge lovers warehouse, there was no lines, no waiting, it was quick, easy and efficient!
Thank you for the kind words! We’re so happy your purchase went so smoothly.
The reviewer stated that an incentive was offered for this review
Questions & Answers
Does anyone have an easy guide on how to replace the covers on the Hampton 3 seater frame? I can't get it to stretch back into place without damaging the cover
It is best to start at the back, line up the inside corners first (inside the frame). Then slide the cover down at the back, but not right to the bottom. You should then be able to fit the front edge....
Read more But best to edge down each corner slowly and as evenly as you can. It should be snug, but not feel like it’s going to rip. If it does, the cover may have shrunk a bit. If that has happened I would suggest re-washing and fitting when the cover is 80% dry - that works very well. As it dries fully it will tighten up.
is there a review on the Bishop 2 seater sofa bed ?
If it's anything like the Madrid 2S Sofabed (Marigold colour) it's a lovely couch but really hard as a bed. I'm worried if I have guests now as bought it to use as a guest bed. Even put a 35cm topper on top but it hasn't made much difference.
Hi just wondering about the linden leather 3 seater lounge, if anyone has purchased it and how what there thoughts are on this lounge
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Details
 Lounge Lovers Online store4.7(4,485) | Lounge Lovers NSW, Waterloo4.6(527) | Lounge Lovers NSW, Crows Nest4.6(188) | Lounge Lovers NSW, Castle Hill4.8(207) | |
|---|---|---|---|---|
| Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops |
| Type of Furniture Offered | Dining, Outdoor and Sofas | Dining, Outdoor and Sofas | Dining, Outdoor and Sofas | Dining, Outdoor and Sofas |
Extra Information
Great mattress, really comfortable and find myself falling asleep really easy on it
Perfect mattress for us
Lovely nights sleep everytime
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Megan, thank you so much for the great review! We Look forward to seeing you again soon!