Service call to repair lounge.
Frank was very polite, professional and expert in repairing my damaged lounge. He called on approach as previously arranged, attended on time and completed the job to our satisfaction. He also explained warranties and further service if required.
Frank came out and inspected our lounge which was purchased 3 years ago and was more than helpful in putting in more padding in the seats. He was helpful, friendly and I would recommend nick Scali based on this call out.
Andrew was very helpful and friendly. At no point did we feel like we were being pressured into making a decision. We also had a few good laughs testing the furniture!
Very satisfied with the product. We feel that it is of premium quality.
Horrible pickup system
Cant choose pickup time and date you have to pickup on their time, Good luck if you planning Xmas gift will definitely get by 2025 so disappointed even cant choose to go on when we are free
Very friendly staff, very helpful and very knowledgeable
The store was very easy to navigate, had a great range, good quality for as far I can judge,
Troy was an absolute champion and is a real asset to the store!
Would absolutely recommend to friends and family to shop here if you're in the market for something new....
One remark though: for a high quality outlet, selling good quality furniture... one would expect that the company could afford some decent business cards and not just printed pieces of paper, cut up in store....looking sad and cheap! Got the idea from staff feedback... they're not happy with it either as it looks totally unprofessional!
go see Julie at Nick Scali Penrith - don't waste time anywhere else
Julie was courteous, professional, and helpful at all times. We had been to several furniture retailers (including other Nick Scali branches) and the quality of service offered by Julie was outstanding.
Frank came to fix the draw runners on 2 buffets I bought. He took his time and did the job properly and knew what he was doing. Also said to contact Head Office if there were any persisting problems. A true gentlemen
beautiful lounge suit .
furniture was tailored for us which was great our sales girl Katie was very friendly & delightful a pleasure to deal with.
Lou the manager was also supportive , all round great stuff thank you.
Frank Martelli was great at inspecting our lounge for any faults. He was friendly and easy to talk to and gave us peace of mind if we have any further questions or problems he is happy to help
Arthur came to our place this morning to fix the electric foot rest on our new lounge. He was very polite, very knowledgeable on the product & a pleasure to deal with.
The reviewer stated that an incentive was offered for this review
Frank came to my house because the timber in the arms collapsed frank provided excellent service and fixed the lounge in quick time thank you very much frank for repair
Great customer service.
The store was well laid out with a good variety of stock. We dealt with Louis and he was extremely helpful and very good with his product knowledge and advise.
Awesome service. Raff did a fabulous job with advising me on configurations and colours. It was exactly what we needed. We enjoyed his sense of humour and candour and will definitely seek him out in future
Excellent service today!
Raff provided us with exceptional customer service today. He spent hours with us, helping us plan our furniture and colour scheme so perfectly. This is much more than a furniture store. Thanks Raff.
We had excellent service from Raff, who guided us through our couch purchase with a wholistic perspective considering our design and lifestyle preferences.
He also went to great lengths to help us imagine our preferred leather fabrics on different products.
we spent three or four days going back to the store and reviewing our options and measuring up different types of combos, we found Martin so patient and knowledgable and cooperative in making our final decision, just waiting for our goods to arrive and enjoy.
Only Place To Shop
Great, well priced range of stock. Our salesman Kevin was genuine, friendly, helpful & informative. The whole process was extremely easy. Nick Scali will be the first place I go to when we need more furniture.
Maroochydore Nic Scali
No problems with any of the above. George was friendly and efficient. Would visit store again for future shopping. Drove for 2 hours to shop there. Will update my experience when my lounge arrives and is set up. First time shopping at Nick Scali.
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Questions & Answers
Hello, We purchased a Liama 2.55 recliner with USB port, unfortunately the USB does not work. I have pushed the button alongside it but nothing happens. Is there something else I have to do?
Thank-you, awaiting your reply..
Customer S.Nick Scali
Thank you for reaching out!
I'd like to have my service team look into your concerns with you. For me to do this, I'd just need your order number or the contact information you provided us at the point of sale. If you don't wish to share sensitive information in a public forum, please send your details to me via email@example.com
I hope to hear from you.
Nick Scali Customer Care
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