Absolutely wonderful place to shop
The store is well presented and has a warm feel.
The products are great.
This is my third product I have purchased for Nick Scali Furniture. Extremely satisfied.
Yes I did find it easy.
Tim & Michael are great!
Customer Service was great: Super helpful, stayed back after close for us. Really accommodating and honest.
Store layout was a little confusing, It would be awesome if the store was laid out into collections rather than mismatched.
Really happy with the products purchased - and guaranteed to arrive before Christmas which is awesome!
Great product and service
I’m very happy with the product I bought which is the Capella TV unit. I knew what I wanted before I came to the store and it was easy for me to find it. The staff who assisted us were also very helpful and courteous. Overall, I am satisfied with the product and service.
The store was open and spacious. Phil met me at the front of the store & offered help but suggested that I look by myself first & ask questions if I needed help. There was lots of choice & I managed to narrow it down to 5 couches/chairs to completely meet my needs. Phil was around but not hovering or pushy - just helpful. The quote & ordering process was very clear. I can't wait to receive my chairs and hope the great service continues.
Michael and Paula
Such an easy decision really.
Jason was outstanding in helping us better understand just what it was we needed in choosing the correct piece of Furniture for our changing lifestyle. Great attention to detail made the process seamless from initial inquiry through to sale, and after sales service and delivery.
Easy to navigate and Paul was super helpful. Was really patient with me selecting the right couch and right colour. Along with providing a good deal for me. Really good
Great Repair Service
Had a great repair service of one of our chairs done by service technician Frank Martelli. Quick, easy and when we rang to get someone to come and repair it they came as soon as they could.
Friendly, efficient repair service
A Nick Scali rep, Leo called to my home today to fix a broken part for the recliner mechanism under my new louinge. He was very efficient, friendly and professional. He called about 15 minutes beore he was due to arrive and was courteous and respectful during the visit. The lounge was successfully repaired. Thanks.
From entering the store to the delivery of furniture home was an extremely pleasant experience. The staff Amlan was very helpful and pleasing to deal with, he had a solid intellect of his work and it all worked well. Highly recommended this store. Thank you for your help greatly appreciated
Lounge Frame Repair
Frank Martelli Service Technician came to 38 Montrose Ave Adamstown Heights Newcastle NSW to repair my dau’s lounge frame for the second time. He was very professional and spent a long time to repair. He has advised if it needs repairing again for the lounge to be taken to the workshop
Found exactly what we're after
Very happy with product which we have been searching awhile to find one. Store was clean, open and also has a wider range then other competitors. Salesperson is exceptional who went beyond expectations. Very friendly staff and profu staff alround
Michael helped us with our selection, pushing all the right buttons :). If only selecting furniture could be that much fun all the time. Oh and an added bonus, he new his stuff and has a keen design eye. Thanks Michael and Nick Scali Mile End!!!
Sales consultant Goldi was fantastic!
She took perfect care of our requests. All our options and couch combinations were considered and she spent adequate time explaining the details. Through our experience we would recommend the sales team at Nick Scali.
Thanks Gold we really appreciate your time & patience.
We are yet to receive the items so cannot comment on them directly.
It was easy to navigate the products at the MacGregor store with the help from Adon. He helped us with the selection of the lounge and fabric we needed. I totally recommend Adon to anyone looking for a lounge
Im in love with this store thank you Poline and Oliver amazing people, thank you for helping me to choose my furniture i will be back soon for some more stuffs
Excellent customer service
I was lucky enough to deal directly with the store manager Vipin. He was very helpful and knowledgeable. Gave me all the information I needed and very easy to deal with. I ended up having to change my order and he made this extremely easy to coordinate. Very happy and will definitely be coming back to the Preston store for my next purchase.
Thanks again to the Preston team for making a stressful purchase an enjoyable experience!
Very impressed and extremely pleased
I attended the Jandakot Nick Scali after reviewing several websites looking for a new couch. When I arrived I was greeted by Paul who was pleasant and well dressed. I told him I was just looking and if I needed help I would ask. He said not a problem and left me to browse. As I looked around the store he did provide some helpful advice and I ended up buying a couch and chair. Paul was extremely helpful and provided an excellent level of service. I was also very impressed with the quality of the furniture and the value for money. Paul was very knowledgeable and I did not feel pressured or rushed at all. I will be buying more furniture from Nick Scali to furnish the rest of my house as I renovate.
Excellent Repair carried out by Service technician
The repair was carried out by Nick Scarli Service technician Arthur in a professional manner. Excellent and clean work executed to repair and replace the damaged item, all packaging also taken away.
Good Selection and Service
First time visit to this store and liking it. The quality of products are good.That combined with the good service of Penny created a nice shopping experience. We are now waiting anxiously for the sofa we purchased.
perfect location, perfect staffs!
I've made three trips to make the right decision. Nick was very keen to me every time I showed up, and Lywette was efficient to check the limited stock for me to think about.
Their service was so comfort to me and make me no pressure to shopping on site.
That was a great experience walk in and I would recommend everyone who is looking for sofa must go shop or have a look at Scali.
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