Nick Scali Furniture

Nick Scali Furniture

 Verifiednickscali.com.au
Nick Scali Furniture
4.5

21,614 reviews

PositivevsNegative
89% · 19,1582,233 · 10%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.4
Shipping
3.8
Customer Service
4.6
Efficient, respectful repair technicians
Products delivered on time
Helpful customer service

Reviews

21,614 reviews
Tracy B.
Tracy B.
  Fair Incentive Online Store

Best couches ever

Ordered 2 sofas online. Everyone thought I was crazy not going into a store. But every Nick Scali couch I ever sat on was comfy. And my couches have not disappointed me. They are so plush & comfy. Delivery guys were quick to unpack & set up everything. Show details
Austin Huang
Austin HuangPerth, WA2 posts
  Fair Incentive Online Store

Beautiful marble top dining table

Very impressed with the quality of the marble dining table we purchased. The service and delivery was fast and efficient. I love the look of the marble top and it has lifted our dining room. It was the missing piece we needed to transform the space!! Show details
Elena K.
Elena K.
  Fair Incentive Online Store

Love my new bed

I bought a few items online
The last one was leather bed frame

Online store was easy to navigate and place the order
Was very happy with deposit option and not the full payment upfront

Order took a while to come but online team kept me updated ( there were some problems with strike of port workers)

Love my new bed, looks modern and amazing Show details ·  1

Product Quality
Shipping
Jake
Jake2 posts
  Online Store

Delivery recommended

Delivery driver was on time, polite and easy to deal with, even bought the item (entertainment unit) upstairs and assembled it for us - well done team ! Show details
Doug
Doug
  Fair Incentive Online Store

Quality produce at reasonable price

Purchased a Blox 220cm buffet. Price was very reasonable and build was very sturdy. Delivery was excellent as it was up a few stairs and 220 cm + long. Very happy with purchase. Purchased three items recently and pleased with them all. Show details
Luxury
LuxuryHunter Region, NSW
  Fair Incentive NSW, Kotara

Comfort

Beautiful comfortable lounge. Such a luxury to have a new lounge after 15years. The side table is an add on that is a must. Show details ·  1
Emma
Emma
  Fair Incentive Online Store

Couch seems excellent, process was OK

Couch arrived around the stated 12 week timeframe and looks excellent. The deliver people were also very helpful. Where this did fall down was that the delivery date was only ‘tentative’ until a day or two before. This made it difficult to know whether I would have to work from home, and despite calling I couldn’t get any clarity. Other furniture companies have been able to provide confirmed dates a week in advance, so I hope NS can improve here. Show details ·  1
Nick D
Nick D
  Fair Incentive Online Store

Superb Experience

The products are absolutely superb, amazing quality and look great. The delivery process was also extremely efficient and painless. Show details
Mineta H.
Mineta H.
  Fair Incentive Online Store

Amasing

High quality furniture,kind staff and on time!!! Delivert team is very kind and assembled skills great. Show details ·  1
Helen D
Helen D
  Fair Incentive Online Store

Easy order

Easy to order online. Lounge true to colour as seen online. Show details ·  1
Jen
JenSydney, NSW
  Online Store

New furniture so excited happy days. Thank you Nick scali

Great service great products and delivery team were exceptional

Will return Show details ·  1

Bronwn K
Bronwn K2 posts
  Online Store

Very good

Easy online order experience and very well organised delivery system and communication. Delivery partners very pleasant and helped unpack goods. Show details ·  1
Kamal A.
Kamal A.
  Furniture Repair Service
Nick Scali
Nick Scali   DM   
More
Linda Jovcic
Linda JovcicSydney Surrounds, NSW4 posts
  Furniture Repair Service

Excellent service

Frank Martelli was the technician. He was excellent, very professional and was able to fix the few issues we had with our buffet. Thanks for uou help. Show details ·  2
Jeff
JeffMetropolitan Adelaide, SA10 posts
  Furniture Repair Service

A+ Care

Ashley was thorough, checking to make sure our new lounge was operating smoothly and the way it should. Show details ·  1

Questions & Answers

Maria
Maria · Nick Scali Furniture

Hi I just bought a recliners lounge now one of the stop working. There is an electricity but it doesn’t recline.

Nick Scali
Nick Scali   DM   
Pennie A.
Pennie A. · Nick Scali Furniture

Hi
Just wondering has anyone with recliners where you rest your legs had them bend to one side??

Nick Scali
Nick Scali   DM   
Pennie A.
Pennie A.  

I have had a service man come out today and he bent the frame on the leg recliner sections back to straighten I don't know if it will happen again!! Not really happy that it's happened in the first place as only 5 months old!!!

Kellie P.
Kellie P. · Nick Scali Furniture

I have a 2 year old electric sofa and one side is not reclining and has an orange light when button is pushed. I’ve attempted to cont Nic Scali at Jimdalee for assistance only to be told it’s out of warranty, pretty pathetic that expensive couch is not working after 2 years and zero support from Nic Scali, didn’t even let us know who to contact to get it fixed.

Nick Scali
Nick Scali   DM   
Kellie P.
Kellie P.  

I have rung twice and been told it is out of warranty so we would have to contact a third party. Very poor customer service

Mandy
Mandy  

yep all they care about is the customer warranty. Keep going with them. I will never buy from them again!! Contact ACCC

See all Nick Scali Furniture questions

Details

About Nick Scali Furniture

Established over 60 years ago, Nick Scali Furniture is an Australian importer of furniture, and offers a product range that’s catered to all kinds of budgets.

Nick Scali’s product range includes:

  • Sofas and armchairs, including recliner sofas, leather sofas, and ottomans.
  • Lounge room products, including TVs, entertainment units, coffee tables, and hallway tables.
  • Dining room products, including chairs, tables, and buffet tables.
  • Bedroom products, including mattresses, bed frames, tallboys, and dressers.
  • Rugs, lighting, and mirrors.

Points of praise:

  • Many reviewers who had issues with their furniture had lots of praise for the repair technicians who came to fix it, saying that they were on time, respectful in their homes and cleared up all their rubbish.
  • Reviewers also said that their products were delivered quickly.
  • According to reviews, sales staff are knowledgeable and helpful, and make the process of ordering furniture easy.
Compare all Nick Scali Furniture listings
CategoryFurniture ShopsFurniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
Awards 2023202320232023
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