??!

Reviews

Review distribution

5 star
447
4 star
24
3 star
3
2 star
4
1 star
40

Good customer service

published

Great customer service, wonderful and helpful staff.
Price is good, very unique products.
I bought cross & knots, protons, leaf art works. I love them all. Very amazing. I highly recommend them to my friends, families and co workers.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Leona

LeonaGreater Melbourne (Metropolitan), VIC

Friendly service, helpful staff, lovely store

published

It was easy to find the store, no clutter and I got exactly what I want. Really love the products here. Everyone is lovely and I am very happy with everything here.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
mouhamed s.

mouhamed s.Sydney, NSW

quality products

published

This is a perfect showroom and having a range of very nice and quality products , very well organised and kind stuff to help you for finding what you need exactly.
I will visit it again .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Terrible delivery service !

published

Have paid AUD 150 for premium delivery. When asked to carry one mirror to the first floor , charged another AuD 15 for that one piece mirror. They said they charge per item to carry upstairs on top of the AUD 150. As understood they not bringing the unpacked box with them , but they intentionally left the rubbish on the floor for me. Terrible horrible experience with the delivery service. Called the showroom 3times to clarify the extra charges on the delivery service and one of the item was faulty , but no one picked up.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKoala Living Maribyrnong
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

gunjan l.

gunjan l.Victoria

Great store.

published

Fabulous service & lovely collection.Chandra helps in choosing fabulous stuff with patience.really a 5star store with fabulous customer service.Easy to assemble products and very divine store with product quality up to standards.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

sharone j.

sharone j.Greater Melbourne (Metropolitan), VIC

Best Customer service

published

Good store with a good variety of furniture on display. Their sale is very good. Purchased entertainment unit and sofa that was on sale. Friendly and polite staff. Highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationkoala living Springvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Margaret

MargaretSouthwest, VIC

Very pretty store

published

The store was great girls very helpful and where very informative and easy to talk too love the products didnt have to put anything together as l brought a clock and plant love the discount l received from the Black Friday sale

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Lee

LeeGreater Melbourne (Metropolitan), VIC

Go to furniture store

published

This is one of the few stores that delight me with exceptional luxury, modern and classy furniture at an affordable price. Theres always a sale on, 50-60% almost all the time. The quality never fails to impress, I am now a long term loyal customer to this brand. Their selection is niche and not mediocre like all the other stores. I also love the fact that they showcase all their pieces in mini showrooms which makes it easy to navigate and purchase.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale Homemaker Centre
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
siavash g.

siavash g.Greater Melbourne (Inner), VIC

!!!SCAM!!!! DO NOT BUY ANYTHING BEFORE YOU READ THIS!!!!

published
  • +3
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
2 comments
Koala Living
Customer Care K.Koala Living
siavash g.
siavash g.
Morgan

MorganGreater Melbourne (Outer), VIC

  • 3 reviews

Beautiful Products

published

I had an excellent experience and delighted with my new furniture. Staff were very pleasant. Will definitely come back again. It had a great sale of 55% off which was allot better than many stores.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Great bargain for Black Friday Sale

published

Appealing price with good customer service and reliable quality at convenient location. My third buy at this place. Highly recommended to all people at all ages every day of the year.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Poly

PolyGreater Melbourne (Metropolitan), VIC

Beautiful furniture and eye catching accessories

published

Store was beautifully arranged with lots of lovely and elegant furniture items and accessory options available.
Items a little on the pricey side so could only purchase while sales are on but they are definitely pieces worth holding on to for many years.
Fantastic customer service team who are always happy to help
Look forward to shopping there again soon

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Great store with selection of beautiful, eclectic design items.

published

Koala living is not your pedestrian furniture store. Come here to find bold design items, some quirky but all beautiful. It is rare to find Art Deco pieces at a reasonable price. Koala living fills this niche.
Yifan at the Springvale store provided excellent service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

jay

jayGreater Melbourne (Inner), VIC

Perfect service from Zainab.

published

It was quick customer service in Springvale. We love Koala living. The furniture is quality. The shop has amazing goods. Good customer service from Zainab and the rest of the team.

Product Quality
Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Maliden K

Maliden KGreater Melbourne (Outer), VIC

  • 2 reviews

Good service and great discount

published

I visited Koala Springvale homemaker today, received a good discount 55% with quick and friendly service. With big variety and elegant design, we love almost everything. Love the product very much

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale Homemaker Center
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Hi Maliden,
Thank you for taking the time to provide such a great review of our store and service. We are so happy that you were able to take advantage of our Black Friday sales!
Best wishes,
The Koala Living Team

Products

published

Grest products at great prices. I have bought a couch, centre table and a floor lamp.
Staff at the Springvale store is friendly & gave the perfect advice, would recommend others to check it out.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Dimple C.

Dimple C.Greater Melbourne (Inner), VIC

Great products

published

Great products.
We liked a lot of things and got a good deal on them.
Great customer service as well. Staff was very helpful no matter how many times we visited and asked questions

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

It is a really bad cust

published

Worst worst worst
It is a really bad customer service In this store. Perticuler that lady who i spoke she is really arrogant. Not give me a proper answer like she don't care about the koala business. I am really upset. She made my rest of the day sad. I am stongly advice the people don't go 917 princes hwy, Springvale. Store.
Worst worst worst

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale store ...vic
See all answers

Litza A.

Litza A.Greater Melbourne (Metropolitan), VIC

Koala living

published

It is easy to assemble all furniture and the staff are always so friendly and helpful.Amazing products! Always my go to furniture store and product quality is always great. I always find exactly what i want as the store is my style.i am always satisfied with my products from here. Would definitely recommend :)

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Borzou

BorzouGreater Melbourne (Metropolitan), VIC

Very nice range of home and decorations products

published

Good quality, Nice design and durable products.
Also, very professional customer service.
Great gift ideas too.
Hard to resist not to buy feom them, keep eyes on their amazing specials and discounts every now and then.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Page 1 of 26

Questions & Answers

Emma

Emmaasked

Hello - do you sell a double bed base?

2 answers
Koala Living
Customer Care K.Koala Living

Hi Emma,
Im sorry, we don't actually stock double beds.

Anita P.
Anita P.

Staff are always friendly. Loved our new couches.


Get an answer from our members and Koala Living representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.