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Reviews

Review distribution

5 star
316
4 star
20
3 star
3
2 star
3
1 star
35

Fabulous styles and quality!

published

Excellent finishes and styling, original designs not the same you see elsewhere. Gorgeous colours and amazing shapes so you can create a very stylish and individual set up and finish.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHomebush
See all answers
5 comments
Koala Living
Customer Care K.Koala Living
Caroline
Caroline

You certainly will see me again, I am renovating and saw some great styles and items at the store, so good to see something with style and such good quality, love it. Caroline.

Caroline
Caroline

Thanks, yes I did get a gift but I am the type who likes to make a comment of a constructive and or positive type anyway to help improve or compliment what I like.

The reviewer stated that an incentive was offered for this review


Review

published

Visited koala store in DFO in Homebush this morning, amazing collection of furniture and tableware . Some very special glassware as well as beautiful collection of candles and candle holders. Very caring and supportive staff ended up buying quiet a few things because the quality of products and excellent service worth a visit when next in Homebush area.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationHomebush
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Great products and customer service.

published

The Nunwading store has great variety of beautiful products. Brought few items. The delivery was good too, everything was installed for us. Always find something new and beautiful at koala living.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
Wall mirror

Wall mirrorVictoria

best store

published

The store invites one to come in and look around. There are many products on display and we were encouraged to sit in and feel the comfort of as many chairs as we wished. When we decided, purchase and delivery were easily arranged.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

We're so glad to hear that you liked our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!

Best Wishes,
The Koala Living Team

The reviewer stated that an incentive was offered for this review


Surbhi

SurbhiGreater Melbourne (Outer), VIC

Beautiful furniture

published

My house gets so many compliments with the furniture i bought from Koala. Absolutely love. Vey happy with the purchase. The store staff is amazing at helping you choose the right furniture and accent items.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Serena

Serena

  • 2 reviews

Excellent service in Springvale store

published

Springvale store has good quality furniture& home decor and the staff there are very professional and helpful. They always have good prices to offer. First stop for your furniture shopping.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Review

published

My experience in koala living Homebush store was divine the decor customer service n ambience overall was very welcoming n inviting love all the items has to offer cannot wait to use n display my amazing pieces

1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


!I love My new couch, candels smel! !amazing, and pillows Omg!!!

published

I love My new couch its very comfortable, perfect size, candels smell amazing, their pillows are very unique, looks good on my new couch. Customer service is always 100 perent!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

coffee table

published

Amazing product bought coffee table . jenny was amazing. Easy to install . I highly recommend everyone to visit the store for great experience. Thanks team Koala and living at preston highly recommend

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Gagandeep

GagandeepGreater Melbourne (Outer), VIC

Fabulous sofa

published

I bought a 3 seater sofa from preston store and that sofa is fabulous and its very comfortable and durable. I like it. Thanks koala and living for such a awesome product.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Joseph

JosephHobart, TAS

Exceptional service

published

We are from Hobart and just purchased sofa and wine cabinet from you and must say i can't give enough praise for your customer service.

Exceptional and prompt and very helpful - thank you to Christina. We originally only wanted the sofa but ended up with the wine cabinet as well.

Highly recommend this place.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouthwharf
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Tabassum

TabassumGreater Melbourne (Outer), VIC

amazing products

published

Very good product line. Good sales representatives in store and very friendly. Purchased few items and must say the quality is really good and the products are durable. Would recommend the Springvale store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Koala living Nunawading

published

Amazing product bought barstools . Hala was amazing. Easy to install. Floral wall art is amazing. I highly recommend everyone to visit the store for great experience. Thanks team Koala at nunawading.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

They are great

published

Very good service, great discounts. Love their products. Asteria coffee table is the best thing I bought ever. Couch is of very high quality and came on time as they indicated.Thanks Koala Springvale

Customer Service
Return Claim MadeNo
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Love your work

published

Great service love your work Chandra please call me when the gold table comes in need those ASAP great customer service keep it up thank you very very much goodbye

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

We're so glad to hear that you liked our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!

Best Wishes,
The Koala Living Team

The reviewer stated that an incentive was offered for this review

garrygsm

garrygsmGreater Melbourne (Inner), VIC

Bed purchased from DFO Essendon Store

published

Very helpful staff and good quality products. So much comfortable and very happy with purchase. There is so much things to choose in store. Love the way they deliver and assembly as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDfo essendon
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


sha.t

sha.tVictoria

  • 2 reviews
  • 3 likes

Awesome

published

We purchased forest dinning table, it is beautiful very happy with purchase. We are thrilled to have made the purchased. Easy delivery as well and great organising by the company

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Varinderjit

VarinderjitVictoria

Love to buy everything for my beautiful home

published

Very easy to navigate the store and staff is very helpful. I am fully satisfied with the range of products available. I bought some decorations for my house, i liked them very much . Everything very easy to assemble.

Product Quality
Customer Service
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Sam

SamGreater Melbourne (Inner), VIC

It is actually better then what it looks definitely recommend it

published

It is Australian and love to support fellaw auzziz the product itself is amazing I do recommend this do anyone with a good taste beside the smell it looks pretty sick as well

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

Would come again!

published

Really nice store with lots of options for people with different tastes! Wide variety of furniture to choose from. The store is easy to navigate and super spacious so you don’t feel cramped with all the furniture available.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review


Page 1 of 19

Questions & Answers

Talita

Talitaasked

Terrible service l!!! We bought a product (a little clock A$ 150 by internet at the beginning of September for my dad’s birthday (15 days ago).Today is 30 of September and I didn’t receive anything. We sent a lot of emails, phone calls and no answer for this. So disappointed and angry about this company. Beautiful products, terrible service.
I am still waiting

No answers

Emma

Emmaasked

Online Store

Hello - do you sell a double bed base?

2 answers
Koala Living
Customer Care K.Koala Living

Hi Emma,
Im sorry, we don't actually stock double beds.

Anita P.
Anita P.

Staff are always friendly. Loved our new couches.


Get an answer from our members and Koala Living representatives

Details

Koala Living Physical Stores

Koala Living Physical Stores

304 reviews
Koala Living Online Store

Koala Living Online Store

7 reviews
CategoryPhysical Shops and Furniture ShopsOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Miscellaneous, Outdoor and SofasBedroom, Dining, Living, Miscellaneous, Outdoor and Sofas

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