Koala Living

Koala Living

 Verifiedkoalaliving.com.au🏆 2024 Award
Koala Living
4.7

7,972 reviews

PositivevsNegative
92% · 7,362583 · 7%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.7
Shipping
4.3
Customer Service
4.7

Reviews

7,972 reviews
Irena. M
Irena. M
  Fair Incentive Showrooms NSW, Homebush DFO

Review

Great customer service. Staff members were friendly and communicated a range of products. Highly recommend this store. Show details ·  1
Shweta
Shweta
  Fair Incentive Showrooms VIC, Maribyrnong Homemaker Centre

Shweta

Very elegant and beautiful collection and very satisfactory service. Variety of choices and designs to choose from. Show details ·  1
Sue
Sue
  Fair Incentive Showrooms SA, Payneham

Amazing!

Great service! Great product. The dining table I chose is a very beautiful piece. Show details ·  1
Pina
Pina
  Showrooms NSW, Homebush DFO

Recommend

Great service and amazing products to choose from. Recommend highly !! Show reply
TYLEER
TYLEER
  Showrooms NSW, Homebush DFO

LOVELY

The store staff are always friendly and the items are lovely Show reply
Hanaa
Hanaa2 posts
  Showrooms NSW, Homebush DFO

Great deal

Chris was very helpful got a great deal on the lantern Show reply
Manahel
Manahel
  Showrooms VIC, Essendon DFO

Malta set

Malta sofa set, such an elegant sofa with nice fabric. Can't wait to receive it Show reply
PKB
PKB
  Fair Incentive Showrooms QLD, Logan Supercentre

Great experience

Great customer service and great experience overall. Highly recommend to come and visit koala living. Show reply
Bruna Brunella
Bruna BrunellaMetropolitan Adelaide, SA
  Fair Incentive Showrooms SA, Payneham

helpful staff

Absolutely stunning, stylish, comfortable furniture and accessories and wonderful staff. Show details ·  1
maria
maria
  Fair Incentive Showrooms SA, Payneham

greate

Excellent customer service beautiful glamorous hollywood style elegant furniture forever. Show details ·  1
Jessica
Jessica
  Showrooms VIC, Essendon DFO

Couch buying Essendon

Cheng was so kind in offering help to buy a couch! Thank you :) Show details ·  1
Josiah S.
Josiah S.
  Fair Incentive Showrooms VIC, Essendon DFO

The best!

Very happy with cheng she was very helpful, thank you! Show reply
Maria Pais
Maria Pais
  Showrooms VIC, Essendon DFO

Cheng amazing sales person

Cheng was amazing. She helped up furnish our whole home Show details ·  1
Rhante
Rhante
  Fair Incentive Showrooms ACT, Canberra Outlet Center

Excellent Furniture

I bought a lot of item on very good Discount Highly Recommended Show reply
Samira
Samira
  Fair Incentive Showrooms SA, Payneham

helpful staff

nice design and good customer service they are really helpful to choose and give advice Show details ·  1

Questions & Answers

Margaret Skitt
Margaret Skitt · Koala Living

Are their sofa’s comfortable

Koala Living
Koala Living   DM   
JRF
JRF  

Hi Margaret just make sure you check the sofa if delivered. My new sofa was deliverd with a tear in the fabric amd Koala refuse to to replace it instead offering to try to buy me off with a $100 voucher.

Margaret Skitt
Margaret Skitt  

That’s not good customer service. These companies are like that. Bought a coffee table in Covid damaged. They picked it up but said they couldn’t deliver another one. Waited months for my money back. That was Freedom.Good Luck getting it changed over

Margaret Skitt
Margaret Skitt · Koala Living

Are their sofas comfortable

Koala Living
Koala Living   DM   
Ian S.
Ian S. · Koala Living

Hi Koala, I can see some reviews here complaining about after sales support. Things like stains on new items and support asking customers to clean them themselves.

If a new item arrives with marks on it, what is the policy?

Thanks.

Koala Living
Koala Living   DM   
JRF
JRF  
Ian S.
Ian S.  
See all Koala Living questions

Details

Compare all Koala Living listings
Koala Living Online Store
  • 🏆 2024 Award
Koala Living Online Store4.4 
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Miscellaneous, Office, Outdoor and Sofas
Offers Free Standard Shipping No
Awards 2023 and 20242020, 2023 and 20242020, 2023 and 20242020, 2023 and 2024
Visit official website

Contact info for Koala Living

  • ABN: 54142365160

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.