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Devanti
BarbSydney, NSW
- 4 reviews
Another greedy company
I purchased a Devanti wall fan in July as part of my 11 yr old grandsons b'day present. It was gifted to him on the 16th of September installed the first week of October. Early November my grandson showed me it was leaking some sort of oil and on Saturday 30/11 it stopped working. I tried o find contact details for this company and there are none!! Totally appalled that I am unable to communicate with this company!! Another company whom sells bad products at the consumers expense. I will totally tell my friends to steer clear from Devanti and will Never consider purchasing from them again
5 comments
Good afternoon Velerie
The fan was purchased through Ozsale..... When I google Devanti other companies that sell your products such as Catch of the day, Kogan, Myer, Bunnings appear. Only 1 page for D... Read more
Velerie H.Devanti
Hi Barbara,
Thank you for your reply.... Read more
As you purchased through Ozsale, I would need you to go through their website/ App to lodge a request ticket. After logging into Ozsale, you'll find the Menu under My Account (A little human logo next to the Cart icon). There's a Contact Us tab. From there, you'll see Return enquiry option and your invoice order in the list to choose from. Please type in the issue of the product and your preference of solution. Their Customer Support will contact you within a few days and ask for photos/ videos to process the ticket. I'm sorry for any inconveniences caused due to the product malfunction issue. Please do let me know if you have other questions during the lodgement process. I'll be able to assist and check the status for you. Thank you. Regards, Velerie - Devanti Team.Similar opinion? Write a review on ProductReview.com.au!
Dr.Sunil G.Sydney, NSW
hand held vaccume cleaner
Its container in which filter fits in broken soon after few days. There is no customer care or comany address of Devanit anywhere online. It is really measerable to see no after care service or pnone number available anywhere.
1 comment
Velerie H.Devanti
Hi Dr. Sunil,
I'm sorry to hear that the unit has broken down and you had difficulties finding our information online. We are doing our best to improve on this aspect. We do not take calls due to com... Read more
pany policies, however our Customer Support team handle customer emails daily.Similar opinion? Write a review on ProductReview.com.au!
HolbrookMurray Region, NSW
Devanti wall mounted aircon
We bought this aircon spur of the moment on catch for our bedroom. We just had it installed and it is working fabulously. I will definitely buy this brand again
1 comment
Velerie H.Devanti
Hi Holbrook,
Thank you for the 5-star rated review and the cute puppy art piece photo! So happy that the air conditioning is working wonderfully and keeping you cool during this hot weather.... Read more
We hope you'll enjoy this summer with our air conditioner unit! If you have any questions, do not hesitate to let me know! Have a nice day! Regards, Velerie - Devanti Team.Similar opinion? Write a review on ProductReview.com.au!
gemma_dSydney, NSW
- 2 reviews
Disappointed - does not work!
Ordered a devanti fridge about 5 months ago from group on. It does not work, is not level/ the freezer does not freeze properly. I did not know who I could send back to! And found this forum. No contact details- I would like a replacement as its faulty and has been since delivery. Please can the company assist with a refund or replacement? They continue to share this product on group on!
3 comments
Velerie H.Devanti
Hi Gemma,
I'm sorry to hear that the product is not working. I'm not sure if the product you've received is faulty due to transit. But we'll get onto it and resolve the issue for you.... Read more
As you bought it from Groupon, you'll need to go on Groupon app/ website to contact them for product replacement/ refund. This is the link for their customer support - https://www.groupon.com.au/customer_support Can you please video/ photograph the issue you're currently experiencing such as the temperature showing on the panel, product is not staying flat on a flat surface etc? That way, the team can understand the issue easier and quicker to process a replacement/ refund for you. Please do let me know if you have any other questions during the process. I'm sorry for any inconveniences caused. Thank you, Gemma. Regards, Velerie - Devanti Team.Yes, the freezer is dripping and its not level. I can photo the product and it was unclear who to contact. I would like a replacement: refund once his is done. Thanks gemma
Velerie H.Devanti
Hi Gemma,
Thank you for your update.... Read more
Please do let me know if you have any questions after lodging the ticket to Groupon Support. I can follow it up from my end. I believe Groupon Support will be able to provide a replacement/ refund for you as requested after obtaining the photos/ videos needed. Have a nice day. :) Regards, Velerie - Devanti Team.Similar opinion? Write a review on ProductReview.com.au!
karen55Greater Melbourne (Outer), VIC
- 31 reviews
- 2 likes
- Verified customer
Does Not Cool Down
Nice looking fridge bought at a great price. Was bought to use in interim while waiting for new fridge to be delivered. Set up and turned on but failed to get below 5 degrees. Top is not a freezer as pictured but a cooler. Left canned drinks in for 4 days still wouldnt cool down
11 comments
Velerie H.Devanti
Hi Karen55,
Sorry to hear that your fridge is not working properly. We'll look into the issue the bar fridge is having and if you would like a replacement arranged.... Read more
Bar fridges that we're selling has a little freezer spot that has set temperature between -4° - 0°, while fridge temperature is range between 0° - 10°. Just confirming is the fridge or freezer part that is not working within this temperature range? Thank you. Regards, Devanti Team.There is a cooler, not a freezer, it certainly doesn’t freeze and the fridge does not get past 4.5/5 degrees.
Velerie H.Devanti
Hi Karen55,
I'll need a confirmation on the product that you bought as we do sell bar fridge and portable fridge/ freezer. With your description, it sounds like the freezer is not operating hence the... Read more
drinks weren't freezing up. There might be an issue with the refrigerant.Similar opinion? Write a review on ProductReview.com.au!
BrigidaGippsland, VIC
- 8 reviews
Fabulous TV
I was confused, I thought Devanti and DEVANT are the same but they are different company?
Anyhow, I bought this 50 inches Smart TV, I'm so happy with this product, so easy to set up. Netflix and Youttube is already in the remote all you need to do is press Netflix or Youtube and there you go.
What makes me happy the most is, it is WIFI, I don't need Long Wire for LAN internet connection as it work through WIFI!
Super Happy! I just Hope the life expectancy of this TV will last long just like my fav TV that I cannot afford at the moment that's why I choose to have Devanti. If this TV works fine without any problem along the way then for sure I will be buying more products of this brand and recommend it to my friends and family.
1 comment
Velerie H.Devanti
Hi Brigida,
Thank you for taking the time to leave us a review! We're super happy for you too! Thank you for putting your trust in us! We hope you'll enjoy your new TV with many awesome TV shows and movies!... Read more
DEVANT is a consumer brand in Philippines. Our brand - Devanti is solely based and sold in Australia. We do offer other products such as vacuum cleaner, ice maker, air fryer etc. Feel free to browse through our website - www.devanti.com.au for more product range. Hope you have a nice day! Regards, Devanti Team.Similar opinion? Write a review on ProductReview.com.au!
Isaac S.Perth, WA
- 4 reviews
Devanti sous vide cooker
I bought it few days ago. First of all, I'm so so so super happy with this sous vide machine. It is easy to use and even it works very well. I recommend this product.
1 comment
Velerie H.Devanti
Hi Issac, so thrilled to hear that the sous vide cooker is doing a wonderful job for you! We hope it will continue to serve you and your family with more delicious food in the coming years!
Regards,
Devanti Team.
Similar opinion? Write a review on ProductReview.com.au!
John G.Sydney, NSW
DEVANTI 150 WW
I have a the Devanti 150w 1 year..After 8 months it kept on shutting down. I decided to get a new battery, and still the battery shuts down after 15 secs. All parts,(Filter etc) are spotless and it has been well maintained.Im considering chucking it,as there is no information on the website in regards to repairs. Please help. It is perfect for a small flat, and I may have to seek another brand.
1 comment
Velerie H.Devanti
Hi John, I'm sorry to hear that you're having issues with our product. From your description, I believe it's a vacuum cleaner? Do you mind sending an email to customerservice@devanti.com.au for a foll... Read more
ow up on the product issue? We'll get in contact once receiving your email and sort it out for you.Similar opinion? Write a review on ProductReview.com.au!
BazcarSydney Surrounds, NSW
- 18 reviews
Surprisingly good
I bought a Devanti corded hand held stick vacuum the other day online through My Deal.com.au. It arrived within one week and I had my doubts as to how well this vacuum would work, but it works really well. No longer do I have to drag R2 D2 around the living room. For $72.00 this is fabulous
1 comment
Customer SupportDevanti
Hi Bazcar,
Thank you for taking the time to leave an awesome review. Glad to hear that our handstick vacuum cleaner is a great helper on cleaning your place. We hope you'll enjoy cleaning more from now on. :)... Read more
Regards, The Devanti TeamSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Lisa G.asked
Where do I get a carbon filter for a 900mm fixed rangehood please?
1 answer
Velerie H.Devanti
Hi Lisa,
Thank you for your enquiry.
If you have purchased the rangehood, please send a message to the seller through the site/app that you purchased from. Their Customer Support will be able to assist you on getting one as we do not sell them separately on the market.
Please do let me know if you have any more questions.
Thank you. :)
Regards,
Velerie - Devanti Team.
Sandy Casked
Can you tell me where I can purchase replacement filters for Devanti air purifier model PURI-C-501-WH in Australia. Thanks :)
7 answers
Velerie H.Devanti
Hi Sandy,
Thank you for your enquiry.
I have confirmed with our Purchase Team that we do not have filter part available in-stock at the moment for sale.
Can I please ask if you need it urgently? We'll need to wait for next batch of shipment that is probably arriving next year.
Thank you.
Regards,
Velerie - Devanti Team.
Thanks for your reply and just purchased this air purifier and was searching availability of the filters. Can you give me the details/link of where to purchase so I can obtain and have ready for when needed.
Thanks :)
Velerie H.Devanti
Hi Sandy,
May I know which website did you purchase it from? You can always message the Customer Support from there to ask for the availability of the filter as they have your order details on record, it's clearer to know which model did you purchase.
I hope you're liking the air purifier and feel the difference in your home!
Please do let me know if you have any more questions.
Enjoy the fresher air! :)
Regards,
Velerie - Devanti Team.
Brian R.asked
Hi
Can you supply 900mm black glass, gas hob install manual please
1 answer
Velerie H.Devanti
Hi Brian,
Thank you for your enquiry.
Can I please confirm which model are you referring to? If you can send me the link where you purchase it and your email address, I can send a copy of the manual to your email.
Hope to hear from you soon.
Thank you.
Regards,
Velerie - Devanti Team
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Velerie H.Devanti
Hi Barb,
I'm sorry to hear that the product hasn't perform its standard for you.... Read more
We do received many positive reviews online for our Devanti Wall Fans. If the unit has confirmed to be faulty, we can replace a new one for you. May I please know which website did you purchase it from? I can direct you to their Customer Support and they'll be able to assist you for a replacement/ refund as per your request. Please do take some photos/ video for a clearer description of what happened. I'm a little shocked that you can't find us online as we do have a website running with a Contact Us section - www.devanti.com.au. We'll improve on that aspect for a more pleasant experience for our customers. Thank you for bringing this to our attention. Please let me know if you have other questions. Hope to hear from you soon. Regards, Velerie - Devanti Team.