Digitalyes

Avoid At All Costs – I joined Yes Digital on the 21 June 2019 . [name removed] , the manager told me the joining fee which sounded reasonable , and how much per month I had to pay . Everything sounded good . I was told I would be on front page of maps . After a three week period my business wasn't on maps at all , let alone front page . I contacted [name removed] straight away . He said my account would be put on hold until it was all sorted out . I waited patiently until finally cancelling on 22 July . Never once did my business make it on maps at any level . I have since checked my bank details and have found [name removed] hadn't put my account on hold . In fact , had been taking two payments per month not just the one . Even though I am not even a member any more they continue to take money . Basically I am hundreds of dollars out of pocket with nothing to show for it . So if you get a call from Yes Digital , do yourself a favour and just hang up .

They will not honour the warranty – The product I bought clearly had a 1 year warranty in the description and the site made numerous references to the fact that all the products they sell carry at least a 12 month warranty. But when my purchase failed within the 12 months they did not want to know.... Then DigitalYes actually altered their website to remove reference to a 12 month warranty and contacted me to say that my product actually had no warranty from them!! Luckily for me I had taken screen shots of their website prior to contacting them (and therefor prior to them changing their website!)so I can easily prove the warranty that was offered on my purchase. I have written to them detailing all of this but as of yet have not heard back, I will look to take it further if I don't get a response, as I do not believe it is lawful or moral to use this sort of business practice. I would not trust this company and if you do make sure you take screen shots!!!! Service was fine untill I had a problem They will not honour warranty

Wonderful service – Digital Yes were a pleasure to work with. Initial service was absolutely fine – web purchase experience was easy and logical. A sales agent phoned me directly to confirm my addressing details were as expected and to state a 24 hour delivery of the item. Sure enough the courier arrived as stated early the next day. Regrettably there was a minor manufacturing fault with the item. This was no problem for Digital Yes. They provided a replacement promptly which was perfect. Overall a fantastic purchasing experience which I thoroughly recommend. Fantastic, prompt service and delivery. Minor manufacturing fault with item - solved promptly via replacement.