Dill & Johan Furniture

Had an exquisite nero marquina marble table delivered recently from Dill and Johan and the customer journey, from routine updates, personal slab selection, and video updates to get my approval before shipping etc all exceeded my expectations. Highly recommended for custom projects.

Purchased a set of their Aria boucle dining chairs and an absolutely beautiful custom red granite and fluted wood dining table for my centrepiece. Stunning attention to detail in both their customer service (got back to me with any questions within 24hrs and gave me regular shipping updates including photos and videos without me even asking) and… Read more ·  1

the beautiful products themselves. The chairs are solid oak with quality fluffy boucle, and the table, my goodness! The perfectly polished red granite table top is big, thick and heavy (in a good way!) And the fluted oak base is perfectly oil finished to bring out its lustre.

Order process was seamless with a sample sent beforehand of the granite which arrived in 7 days, followed by videos of both the chairs and table for my confirmation before proceeding. I felt completely at ease ordering online from these guys and cannot thank them enough for their service. Particularly Sinead who walked me through the process in a friendly and detailed manner.

Needless to say, I'm very pleased with my order and won't hesitate to recommend them or order again.

Thanks guys!

Had a great customer experience with Chris. From start to finish he kept me updated with etas and photos of progress. A great family business of passionate furniture people. We opted for white glove at delivery and the assembler, George did a great job too, ensuring my lounge room was as clean as when he got there. Would not hesitate to order again from them in future. Show details

Received my multi-functional coffee table and it is absolutely amazing! Feels like a really quality product and the table top can support a lot of weight when extended. I find it perfect as an ad-hoc desk for laptop use while I'm on the couch as well as for tv dinners!. Really good communication throughout with updates sent through to me without… Read more

having to ask and quick replies to any questions I may have. Will definitely be ordering again in future.

As a property developer creating executive office spaces, I'm always juggling deadlines and suppliers, so working with Dill and Johan Furniture was a breath of fresh air. Communication was fantastic, with no guesswork and no chasing up needed. Everything was clear and straightforward. They even surprised me by delivering all our furniture a full… Read more

week earlier than promised, which helped our project run smoothly and stress free.

A week after delivery, Chris checked in personally just to make sure we were completely satisfied. This kind of attention really makes a difference. I feel like they really care about their customers and this experience shows.

Wanted one of their Noguchi coffee tables but needed black. I reached out to them and they quickly sourced a black variant for me. Clear communication throughout with photos and updates. Really happy with their service. Show details

Easy to deal with, informative, and quality products at respectable prices. Store was easy to navigate and my furniture was assembled for me via their white glove service. Will keep them in mind for future furniture needs. Show details ·  1

Wonderful customer service! – I’ve had this piece for a couple of weeks now and just wanted to say I'm really happy with the quality and how it elevates my space. Communication was great, they contacted me fortnightly with updates. And the product itself arrived ahead of schedule. After reading the earlier reviews I was a bit hesitant, but the product arrived exactly as described. I can't fault them. Show details ·  1

Luxurious, Comfortable and Great Service – Absolutely love my Gabriele Swivel Chair! The green velvet is so soft, and it’s the perfect statement piece for my room. Chris was super helpful and made sure I had all the details I needed. The entire process was seamless, and the quality is top notch. Great experience from start to finish! Thanks Chris!! Show details ·  1

Above and Beyond! – Recieved a beautiful mahogany red chair for my reading desk and am absolutely in love with it! The product was not one that Dill & Johan stocked, but after talking to them about what I was after, they were able to find the perfect one for a fair price. I did not expect this service for such a small product but was pleasantly surprised. The… Read more ·  1

quality and finish is superb and the colour is like nothing I've been able to find elsewhere. The customer service team was great and they kept me informed along the order process from shipping to expected delivery date. Would definitely buy again!

Sent a side table instead of a coffee table – I ordered a Noguchi coffee table in June. There were no measurements listed on the website but I was reassured by a photo showing clearly that the coffee table was half the length of a sofa, being the standard 50 inch diameter Noguchi coffee table size. In July I received an order confirmation. In August I received an email to say that my order… Read more

was being shipped to Australia. One Monday in September I was emailed to say it would be delivered that very day! My reply emails to say we would not be home were not answered for several days. On Wednesday I was requested to nominate a delivery day and I requested delivery for the next Saturday with confirmation the day before. No contact phone numbers were disclosed even though I requested this. I did not receive confirmation until I had emailed again at 8.30 Saturday morning. When the item arrived it was very small- the size of a side table, being 33 inches diameter, and not at all a coffee table size. As it was not fit for purpose we returned it with the driver and I am waiting for a refund.