Dimplex DCACP23

Not fit for purpose – I was genuinely very hopeful of this product as it seemed to fit the ideal of being better value than a similar sized circulator and combining the air purifier element to it. I've been wanting to get a Vornado for a while, but the price is quite inflated in Australia. Unfortunately I wish I had gone with the Vornado, as this thing simply doesn't do what it says it does. The volume of air it moves is pathetic, even on the highest setting, which is too loud to use. I had this pointed directly at me from the foot of my bed on full power and could barely feel more than a gentle breeze. Pointing it at the wall like you do with an air circulator also made no difference, in a 3mx3m room. I ended up putting my $20 kmart fan on.

The sensor for the air purifier is also terrible, simply because there's clearly no mechanism for moving air across it. I can be cooking in a smoke filled kitchen and it'll be happily saying Green. Bushfire smoke doesn't trigger it, so the only reason I bought it it's no good for. The only time I got it to trigger a different air quality setting is blowing a match out literally 1cm from the sensor, so I guess if my home burnt to the ground it might change to 'poor'.

I complained to Appliances Online and to Dimplex, AO fobbed me off for a 'service call' from Dimplex, which I didn't receive. Dimplex didn't get back to my direct complaint in over a week. I will never buy anything from either Appliances Online or Dimplex again and I'll be making a complaint to Fair Trading NSW.

Update! After fair trading got in touch, appliances online arranged to collect and fully refund the item. Dimplex never got back to me after multiple attempts to contact them.