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2Direct Credit Home Loans Australia

Direct Credit Home Loans Australia

 Verified
2Direct Credit Home Loans Australia
5.0

11 reviews

Positive vs Negative
100%0%
Loan TypeFixed Rate, Variable Rate and Split
Loan used for
  • First Home
  •  · 
  • Second Home
  •  · 
  • Investment Property
  •  · 
  • Refinancing
Average Loan Term29.5 years
Transparency ?
5.0
Customer Service
5.0
Application Process
5.0
Timeliness ?
5.0
Online Tools
4.8
11 reviews
Karyn
KarynQLD
 

Extremely grateful and impressed with every stage of the process and the service provided by all members of the team was exceptional. Would always recommend and use again Show details ·  1

Ask the reviewer
Lisa E.
Lisa E.
 

If you need finance, you need Direct Credit Home Loans Australia! – I highly recommend Direct Credit Home Loans Australia. Derek and his Team are friendly and knowledgeable and took the time to answer all my questions. They were very professional to deal with and I will definitely be using them again for any future purchases. If you need finance, you need Direct Credit Home Loans Australia! Show details

Dean and Tara
Dean and TaraQLD
 

We will forever be thankful to the Team at Direct Credit Home Loans Australia – When others can't get the job done - these guys can! We weren't an easy straight forward case so our hopes were pretty low, but I am so glad I made that last ditch effort to email Direct Credit at 5pm on a Friday, because I received a call first thing Monday morning - they were ready to leap into action and worked hard to achieve the finance for… Read more ·  1

our new home quickly. They were honest and such an easy Team to work with. Thank you so much Pauwai and Tammy. Absolute legends.

Kitchenmixer
KitchenmixerQLD
 

Amazing results – We have been dealing with Direct Credit for the past 5 years and they have been amazing. Puawai the whole team at Direct Credit have always gone above and beyond to help us and think of the best financial solutions for our family. Always achieving the best results! Tammy communicated consistently and I always knew where the process was at. Thank… Read more

you to the whole team at Direct Credit, you have been the amazing! We are extremely grateful and thankful for all your help these last few years.

We have and will continue to recommend your services to everyone.

Kim
KimQLD
 

Direct Credit Home Loans Australia – I have been dealing with Direct Credit for the last 5 years this being my 2nd mortgage through them. The staff have always been exemplary in their professionalism but also treat you like they would family which is how I am privileged to feel. I have had the pleasure of having Puawai Herewini as my bank manager along with Katie and Tammy the… Read more ·  1

client services manager and team. This last loan was a separation settlement and I honestly don't know what I would've done without them. With all of the previous stresses of the last couple of years and work changes I left everything thing quite late and the team just batted together and made it happen in such a short time frame, I am so very grateful. The support often on a daily basis I have received is well above their designated job descriptions as I said feel like part if the Direct Credit family everyone has been absolutely fantastic always going above and beyond helping me through this long drawn out situation. Again I can't thank you all enough!!! Derek you have the dream team working for you, they have yet again smashed it out of the ball park. So very relieved to have settled today and will definitely as I already do be recommending your companies services to everyone. Thank you all so very much again.

Tod O.
Tod O.
 

Excellent customer service – Derek and Tammy from DCHLA were extremely helpful and ensured the whole home loan process was as simple as possible with great communication and a caring approach. Couldn't recommend them highly enough! Show details

K and D Evans
K and D EvansNew South Wales
  Fair Incentive

Home Loan – To Derek Green and his awesome team thank you for your recent assistance with our new home loan. The staff were super efficient in putting together all the information and extremely helpful with any queries we needed answering. The process was easy and and the ability to do online saves time. Thanks for all your help to get us into our new home. Show details

meafallio
meafallio
 

Best customer service – Direct Credit was recommended to us by a family member, who had the utmost trust and respect for everything Direct Credit did for them. Direct Credit exceeded our expectations, offering quite possibly the best customer service we have ever encountered. Bettina and Tammy were patient with our questions, and walked us through each step of the… Read more ·  1

process as new home buyers. We felt supported every step of the way, which was such a relief as neither of us had every done anything like this before. They kept on top of the bank and our conveyancer to make sure everything happened as smoothly as possible. They answered each query we had promptly, explaining everything in an easy to understand way.

We had heard horror stories of friends applying for mortgages — how difficult and stressful it was. And yes, the house hunting process is stressful but the finance side was almost stress-free knowing Direct Credit was in charge.

We have and will continue to recommend Direct Credit to anyone who needs brokerage services. We look forward to continuing to work with Bettina and Tammy in the future.

meand myself
meand myself
 

A positive result where others fell by the wayside – service was exemplary , Any & all expected costs were explained clearly beforehand & the rate is more beneficial to me than than any I had been previously offered, even comparing to high profile lenders that failed to produce any result Show details ·  1

B.Porter
B.PorterQLD
 

Professional, prompt and caring service – Bettina and Tammy at Direct Credit did an amazing job at helping me restructure and refinance my Home loan. They offered a friendly service and provided me the clarity and understanding I needed to get through the application process and gave constant updates via phone or email throughout that period. I highly recommend Direct Credit, I appreciate and can’t thank them enough for all their effort to have it completed at a very busy time of year. Show details ·  1

reiBee
reiBee7 posts
 

Cannot recommend enough - helpful and honestly caring team! – There are not enough kind words to describe the experience we've had with Puawai and the team at Direct Credit Home Loans. Finding a home in the current market is insanely difficult, everyone from agents to brokers to banks is run off their feet, and if you're trying to do anything non-standard (like us) it's ten times harder. But Puawai made… Read more ·  1

everything so easy! From finding the right options for us, to guiding us through the entire approval process, and then getting our property settled in a record 21 days right before Christmas is nothing short of epic.

You're a legend Puawai! Thank you for everything you've done to help us out (like jumping in cabs at 4PM to hand deliver documents so we'd make settlement) and helping us to understand the entire process. Wouldn't hesitate to recommend you to anyone and looking forward to working with you again in the future.

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