Dishlex DX301WK

Don’t waste your time – Just spent good money replacing the fascia and hinges when a couple of weeks later the machine almost caught on fire, black smoke pouring out of the front. Lucky I was there when it happened otherwise it could have been worse. Basically don’t waste your money on this machine or even investing in repairs. Like others have said I don’t believe that… Read more

this machine has not been recalled with so many reports of this issue. If I had read the reviews on this page sooner I would have thrown it out, it’s a ticking time bomb..

think this product should have been recalled – Product ok. Except for drawers that are difficult. Handle broke a couple of years ago. However just lucky as the door just exploded in burning smoke(10 minutes ago) Lucky I was a few metres away. The safety switch did not trigger. Kitchen full of smoke(alarm triggered) Then when I read about the model it is a common fault. Surely there should have… Read more

been a recall or some sort of action. This house has a very sick person in it and could have been quite a serious incident. Pretty dissapointed in Electrolux John h

Burning smell, Stopped working – Last night we were in bed and could smell something burning, there was smoke coming out of the dishwasher and a burning plastic smell coming from the dishwasher door behind the display panel. Surely after all of these complaints the dishwasher should have been recalled for safety reasons. Scary to think of what could have happened if we weren’t home. Handle broke after roughly 3 months also.  Show details

Fire Hazard – This is the second dishwasher that has caught fire. After they replaced the first one with the exact same mobile, much to my disgust and my insistence that I didn't want that model again. Again luckily we were home to turn it off before it burnt anything else in the kitchen, again also having to deal with the disgusting burnt plastic smell that… Read more

has permeated everywhere. Sent and email same day to Dishlex and never even received a response from them either via email or phone. Will not be recommending this product ever

Burning plastic issue – Same story than for previous posts.. This dishwasher worked well since last night... The kitchen was filled with a burnt rubber smell. We had to leave the house and switch off the main electrical board. Again based on other reviews I can’t believe there hasn’t been a recall by Electrolux.  Show details

Fire hazard – We recently moved and this was the previous owners dishwasher. Last night our house was filled with a burnt rubber smell. Lucky our fuse tripped. Reading other reviews here I can’t believe there hasn’t been a recall. Electrolux - what if my fuse box didn’t work and our house burnt down? What if someone died? Anyway, dishwasher is dead. Btw, the handle had broken off.  Show details

not a great dishwasher – my handle broke off. doesn't clean the best. have to really stack dishes well in machine, otherwise if they are all too close/ dishwasher too full, it doesn't clean properly. we use the quick wash function every 2nd day. use tablets in it, that work well. powder gets stuck in the dispenser  Show details

Handle broke off and now bottom wash arm wont spin = – This machine is a joke. Handle broke off last year but we just put up with it and open the machine from the side. Now the lower basket keeps falling off its rail which stops the lower arm from spinning which stops the machine from washing the plates. The Utensil basket has developed holes which let spoons and knives to fall to the bottom of the… Read more

machine. Cant find DX301 rollers or bottom basket online so basically only put light items in if I want any chance of them being washed. A lot of issues and very dissapointed

Did work well until it broke – It was an ok dishwasher until it stopped working on Xmas day. All the lights started flashing and nothing would work. I put a report on product review web site and someone from Electrolux contacted me. They sent a service man out to have a look a week ago and I'm still waiting to hear back from them. Hopefully they can fix it. January 27th 2017… Read more

Update: Brilliant service from electrulux

I had a problem with my dishwasher, I put a review on here that was read by electrulux, who contacted me by email. To cut a long story short, they came and fixed it at no cost to me. I really thought I would have to buy a new one. YAY! to electrulux. Job well done.

Handle broke and now doesn't heat and the wheels all fall off the rack! Help! – Dishwasher Dishlex DX301..what a disaster! Only 3 years old. Handle snapped off requiring a whole new control board which would need an electrician to install it $$$. Now the wheels keep falling off the bottom rack every time we pull it forward. The dishes come out filthy and wet and I don't think it heats the water or produces steam...I hate this thing!!! Top rack terrible to load glasses and mugs in too.  Show details

Burning electrical smell now will not work – My wife called me at work to tell me the dishwasher was smoking and smelt of burning electrical wires from the control panel. I told her to turn it off immediately and not use. Have never had an issue until now. Very concerned!!! It is Dishlex DX301wk. Seems to be a common complaint.  Show details

Don't Buy Dishlex! – Door handle has broken twice and now it's not washing or drying the dishes. However the attitude of 'too bad' from Dishlex is the most disappointing part of all this - they just don't care once they have your money! Looking at other reviews now and this seems to be a common occurrence from Dishlex. Dishlex do not produce a high quality or durable product.  Show details

Poor customer service – I have a dishwasher that is 4-5 years old. The door handle has just broken for the second time . Looking at reviews I have found out that this is a common fault. Electrolux informed me that reviews do not always give a correct indication of a product or appliance and the percentage of poor reviews compared to the amount off models sold was… Read more

small. Offered me a part for $88 plus &14.95 freight plus fitting which was $100 last time. I don't call that good customer service.

On/off button broken because of bad design – Power button pushed completely into front panel after only a few years of light use. Problem caused by inadequately thin plastic lugs and the use of screws rather than an appropriate bolt and nut. No smoking or other issues so far. After reading this forum I would never leave the machine operating unattended.  Show details

Disappointed! – We were gifted a brand new in the box so we set it up and gave it a try and found it does not wash nor dry the dishers. In my opinion there is no hot water being created at all! Also it is much smaller than our previous washer and most of our plates don't fit in without stopping the spinners.  Show details

Do not buy any Dishlex product – We bought this product new and have used it regularly, but not heavily in a household that has varied from two to four persons. We have now broken our fourth handle! After the first broken handle we were very careful about the way we opened it and did so sparingly, to no avail. The design is completely inappropriate for the operating load. We have… Read more

also had to buy another set of plastic wheels at $60 a set, because the first set failed. This is a terrible piece of industrial design and I have no faith that any other Dishlex product would be any better. Look elsewhere!

Just out of hospital - could have died in a house fire! – Was happy with my Dx 301. Only used a few times a week with 2 house members. Regularly cleaned & maintained. With 3 mins to go on the wash cycle - toxic burning plastic fumes permeated my small house. I had to drag my recuperating self out of my warm bed & go out to the freezing cold in Bathurst to flip the fuses off. Just out of hospital… Read more

& very weak - I almost didn't make it to the power fuse box outside to cut the power. I'm alone in the middle of nowhere - may not have been a good outcome....

I'm appalled to day the least.

Luckily i never run appliances when I'm asleep or not home.

I hope that electrolux replaces this dud unit with a reliable replacement.

Was a loyal customer, but Not happy Jan!

Regards, Debrah.

Broken door handle - flimsy design? – I have a Dishlex DX301WK about 3 years old (can;t find the receipt yet). The door hadle, which seem to be integrated into the top panel, has completely broken off leaving tiny corner pieces to pull on. It's obviously been designed as too flimsy (it cracked about a year ago, and the crack started getting longer a few mo nths back, till ti broke).… Read more

For the only part that really obviously needs to be strong (to open the dishwasher each day) it's sort of unbelievable it would be so weak.

How do I fix this? Do I still have it warrantied? Has anyone approached the Ombusman(s) / Consumer affairs about this being not fit for the application?

Dangerous! Almost caught on fire! – 31/7/16 Heard crackling sparking noise and then saw lots of smoke pourring out the top of machine. Toxic fumes and explosive noises. Quickly turned it off. Lots of toxic smell from the control panel board. I don;t have the warranty as it wasn't left with the house that I purchased in nov 2014. The owners said it was new then. Not impressed.  Show details

Broken Handle – Our handle has also broken after only 3 years and Electrolux told me it is just wear and tear- I use it every day- doesn't everyone use a dishwasher every day? The whole panel needs to be replaced and their recommended service person quoted $ 245. I didn't even have to tell him the model- he guessed it and said it is a fault with this model.

Handle has broken again – The plastic handle broke (under extended warranty) two years ago, and was replaced. It has now broken again (3 weeks out of warranty). I was told, $145 technician call out fee, plus $80 for the part - $225 for a cheaply-made plastic handle! Appalling rip-off for a machine that cost $699.

Very disappointed – About to replace the top door panel with the handle built into it for the third time......I have never seen such a weak door pull on any other dishwasher......used to sell them in previous job...glad I am not now.Would have to be the weakest part of the dishwasher...but it does wash good.....just very expensive to keep replacing the door pull.

what a piece of – Well another one!! Ours has just tried to burn our house down also......these are very bad......do not buy!!! Halfway through a cycle the control panel decided to have a little fire. I can't help but notice that this seems to be a common theme on this and other sites. What's the plan dishlex, wait till there's a major incedent?

A frightening experience – Purchased based on review in Choice. Last night frightening electrical fusing noises for 10 sec, acrid smoke until fortunately fuse tripped. I was amazed to read that a number of other customers have recently had similar experiences. Definitely time for all owners to be warned of this serious danger.

Another suspected burnt out motor – We also bought our Dishlex dishwasher (second one we have owned) about 4 years ago and after the handle broke off a few months ago, today I suspect the motor has burnt out. I came home after being out for an hour to find the house full of a electrical burning smell, and killed the power to the unit. We have been generally happy with the unit and would appreciate some assistance from Electrolux. Cheers, Simon

Extreme fire risk – We got our dishlex dx301 dishwasher after only ever had 2 second hand dishwashers that lasted for over 20 years combined after hearing nothing but great reviews. Was cooking dinner on Thursday night & walked out of the kitchen for a few minutes to return to a loud crackling sound, smoke coming out of the control panel & an acrid burning smell… Read more

coming from the dishwasher & it was still running! Turned it off & unplugged it then had to deal with the burning smell for hours later. Will be getting a new dishwasher today & it won't be a dishlex!

Fire Hazard – We purchased our Dishlex DX301WK in April 2011. The dishwasher worked fine until May 2013 when the handle broke. Thankfully this was replaced under warranty. Although a basic model it worked effectively and we were happy with it. Of late, the rinse aid has been emptying rather quickly but more concerning was on coming home from work noticing an… Read more

electrical smell in the kitchen. On closer observation, the control panel has burnt out and there is a crack above the handle on the panel. I am extremely thankful that our home did not burn down! As mentioned by others, perhaps a recall is necessary before a house does burn down.

Control Panel Burning – Have had this model for five years after having two earlier models that ran perfectly. Have found with this model problems like the wheels falling off and breaking along with the handle snapping but yesterday it set on fire and burned the control panel making it unable to function. Lucky we were home at the time. Will be purchasing a different brand to replace this model.

Dishlex-Electrolux-Sux – As with others on this site there are only 2 of us and we use it less than twice/wk. Door handle recently broke only 4yo. I counted 25 others on here with the same problem and lots that had caught on fire.. Contacted electrolux, were offered replacement handle $35 or $140 if fitted by them. Contacted Fair Trading who were very good but didn't get… Read more

anywhere. IT IS A DESIGN PROBLEM AND ELECTROLUX KNOW THAT. If you are handy with a screw driver take the $35 option and get the part as it fairly straightforward to replace. I pop riveted a piece of aluminium angle onto mine and we are thinking of showing how we did it in Youtube.

Panel above handle cracked after 3 years - appalling – There is a crack above the handle on the panel, purchased 9 June 2011. Obviously a design fault as others mention same problem. Dishlex I expect some action please. It is not good enough. I chose Dishlex because of having one at my previous home that did not miss a beat over some ten years. Bitterly disappopinted.

Fire Hazard – Dishwasher works well but set to wash before going to bed, woke up to an electrical smell, found smoke bellowing from control panel! We were very lucky to be able to turn off power before the situation became much worse. Perhaps a recall is needed before a house fire!

Faulty Wiring - Fire Hazard – Cought fire this afternoon during cycle. Luckily I was home and my son came running in to advise of fire in dishwasher. Looking at this forum it appears that this is a common fault. Electrolux should issue a product recall before someone is killed - total negligence in my opinion.