Drain Group

Avoid!!! – Do NOT do business with these guys. Their website falsely claims 5 star google reviews. We hired PDG to install drainage in the garden. It was not cheap!! We trusted the relatively small job to be done to quality standard. Instead, they skimped on drainage gravel in our clay soil, heaping as much as 25cm onto the ag pipe, and only 1-2 cm of gravel on the pipe. Rain proved it does not catch the surface water and drain away properly, which we said was the problem to fix. Additionally, they damaged a tree (two branches torn off) and garden beds (one is so bent we have to discard it), and a terracotta pot on their way out with the small excavator, trying to hide this fact from us (we were not home). The broken pot was nowhere to find, the contents hidden in a bush. They then pressured us to pay within the hour of receiving invoice without having seen the site, stating “they don’t understand what we are going on about”. Also some bags of our Blue Metal gravel for another project went missing, the other 4 bags ripped. They are not responding to any of our calls or emails so the “workmanship warranty” is useless. Complaint with Fair stranding has been lodged. We can’t trust any tradies due to people like these. Would give zero stars if I could!!!