Dream Diva
17 reviews
Fashion for the curvy lady – I have shopped with Dream Diva since discovering their website, some years ago now . I've perused the clothes on line and then pop into the store to try on and have spent lots of money over the years. The clothes are very fashionable and for a curvy lady its great to wear clothes that fit you rather than hang off you like a tent. Every time I… Read more
wear an outfit purchased from Dream Diva I receive lots of lovely compliments. I have found the girls in the store lovely, friendly and very helpful.
I only hope that due to the closure of their website that the store is not closing down.
Dream Diva - Dream Shopping – I have been purchasing clothes from Dream Diva for years (either online or in-store). Found the clothes very fashionable and fits perfect to a curvy body. The customer service ladies were extremely helpful and lovely. Will continue to purchase from Dream Diva; looking forward to seeing their new spring/summer collection.
Budget quality, good sizes, good customer service – This is kind of like Supre for big girls. For me, the quality of the materials felt cheaper than expected, as I had intended the items for work, but the items would be ok for casual use. The sizing is generous and the tops are quite long. I'm usually size 18, but 16 was right for me and in some cases too big. The package arrived on time and… Read more
was nicely wrapped with care.
My return and refund were processed with no hassle. which is very important for an online store and a sign of good customer service, well done Dream Diva team for smooth transactions.
Great fit. Great service. Great delivery – I have been purchasing clothing from dream diva for over 2 years. I have had to exchange due to sizing and the staff were extremely helpful. I have had one faulty product and was able to get a new product. Sizing is good. Cut of clothing is flattering to the larger figure I will continue to purchase from dream diva Happy client
Excellent – Excellent service by the staff that phoned and very quick next day delivery. Very happy with my purchase x3. Will be ordering again very soon. Thanku from a very happy and satisfied customer.
I love Dream Diva Clothes – I found dream diva on line ,and brought a few things ,there clothes are just great ,very stylish ,Expecially now that I've become in the larger size catorgory due to illness ,I found staff very helpful ,and I've now brought a few more things ,no problem ,great service ,just love dream diva ,cos the clothes fit well and make me feel good in myself ,
Rude and disrespectful customer service – I traveled 2 hours to go into the store to try I few items I seen online. While I was in the change room my husband over heard them saying as if she is going to be buying that dress. My husband came to the change rooms and told me we weren't going to be purchasing anything from the store as the staff were being rude and disrespectful behind my back. I will never go back there or buy from the website.
Very efficient ! – I have purchased on a few occasions and have found staff kind and the system efficient. I have had to return on a couple of occasions and have no problems at all!
No customer service – I was thinking about purchasing from this site when I emailed to ask a question they directed me to their website saying it's all there! Well clearly it isn't as I wouldn't be asking the question, so for that reason I never purchased and don't think I'll ever purchase from them. Especially after reading everyone else's comments they seem to have a habit of being rude and dismissive to their customers.
I love Dream Diva – I have found customer service to be fantastic. I had to return an item once and there were no questions asked. Items always arrive within a couple of days. The clothes always fit perfectly and I get lots of compliments about them.
Online customer service is awful – I emailed asking a simple question about a dress seeing as I was buying online and the descriptions on the page really aren't that informative (I was told that they give all the information, however the fact that I had to ask a question clearly showed that more info was needed). Whoever is manning the company email seriously needs a holiday, or a… Read more
refresher course in basic customer service - ie answering a customer's question to the best of their ability rather than giving a dismissive, condescending non-answer. After a few back-and-forths I a) didn't get an answer and b) felt like I had done something wrong by asking. This isn't actually the first time I've had a negative experience with this staff member (M). I was all geared up to purchase a couple of items, however since she refused to answer my simple questions, I really don't feel like spending my money with this company again.
I see that I'm not the only one who has a complaint with this staff member.
Will never order from Dream Diva again – Dream Diva have the worst customer service I have ever experienced. Rude staff that don't care how they treat a customer or even if they loose a customer. I ordered a jacket online for delivery to my work address. After 2 weeks the jacket never arrived so I contacted Dream Diva to find out when I could expect to receive my order. They advised… Read more
it had been delivered. I said I had not received it. I sent them proof of the incoming courier records from my company's mail room as proof it had not been received. They had no proof of delivery and yet refused to resend the item or process a refund to my credit card. I ended up having to report them to my bank to get my money refunded. I will never order from Dream Diva again
Perfection!!! – I have always loved Dream divas clothes, but have only just started purchasing from them. I was looking for a dress to wear to the races, so I looked online at dream diva. I found the dress I wanted so I started the process to buy it. I was having some trouble getting the dress into my shopping bag so I rang the team for a bit of help. The lady I… Read more
spoke to was so friendly and couldn't be more helpful. She sorted me out and my dress was ordered. It arrived the next day, which I thought was brilliant!!! And the dress was perfect. It fit like a glove and I felt beautiful in it. I got so many lovely comments about the dress. I have since ordered a pair of jeans off dream diva, and again I was not disappointed. So soft and comfortable, and next day delivery again. Keep up the fabulous work dream diva, I will be a customer for life Xx Fast delivery, very well made, great fits
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Website slow and terrible - staff rude – The staff were patronising and rude. Refused to apologise for their error with their website and refused to pay for shipping to correct their error. Would never buy again from here. Cannot believe they didn't care about a cranky customer, so much for the customer is always right. So frustrating that the only thing as a customer I can do is… Read more
give them bad reviews.
They need to change the way they do business.
Expensive, rude, patronising, nasty
Terrible customer service – I visited the store last Saturday and have been in a number of times before. The older thin lady that works there is rude and seems to pick and choose which customers she wants to help rather than assisting everyone. My mother and I did not get any recognition on entering the store, I tried on 5 dresses and was not assisted once. When I took a… Read more
dress to the counter to purchase the rude shop assistant did not speak to me at all until she advised me of the price. Horrible customer service which makes me not want to return! This is not a good look for dream diva!
Rude staff, discriminative, non helpful
Dont waste your money – Everytime I seem to buy from them I end up with pieces that either fall apart or are missing fringing, beads or lace where its meant to be. The staff are rude, arrogant and greedy. I am in Sydney so its easy to send their rubbish interstate to me when I order online. Their rubbish isnt cheap either. Thats okay though because there are plenty of nicer stuff to buy online. Everything is wrong, Starting from prices, quality and staff.
fantastic clothing online for us bigger girls – I was looking for something special to wear to a night on the town and I am house bound so I started searching and Bam I found Dream Diva, it has everything a girl could want and mind you I am 49 and the clothes range from a size 14 and more is how they put it, this is the second time I have purchased and i am so happy, this I went on to buy one… Read more
dress and ended up buying my 50th birthday outfit as well which is'nt until August, the clothing is made beautifully and you order one day and you have the option of paying for a sign delivery and you basically no its going to be delivered the next day, if you have any questions which i did the first time I purchased i just called and the lady was so helpful, if it arrives and it is not what you thought you can send it straight back, a really great variety of products day wear, basics and then you move into beautiful evening wear have fun shopping! Easy next day delivery
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