Dyson Airwrap i.d.
Verified3 reviews
SHOCKING UPDATE: Dyson officially admits they cannot guarantee product quality! Content: I received an official email from Dyson ANZ Customer Resolutions today (see attached screenshots), and the response is unbelievable. After I complained about the structural gap between the filter and the body, Dyson's official position is: "available units appear consistent with the images you have provided" and "it is likely that any replacement will also have a similar gap." Let that sink in. A premium brand charging $700+ is officially admitting that their products are CONSISTENTLY DEFECTIVE and they CANNOT GUARANTEE a replacement unit will be free from flaws. Instead of fixing the manufacturing defect, they tried to intimidate me by mentioning warranty exclusions for professional users—on a machine that is BRAND NEW and hasn't even been used yet! Summary of Dyson's stance: 1. They know their machines have gaps/defects. 2. They admit they can't provide a perfect unit. 3. They offer a refund only because they've failed their own quality standards. If you expect "Precision Engineering" from Dyson, think again. According to their own team, defects are now a "consistent" feature.
Purchased in for $600.
Overpriced plastic heads for $600 AUD I could have bought myself the best curler and straightener and still have more money left in my pocket. First of all the flyaway attachment is a ridiculous joke. It gives you more flyaway. I tried it on different hair types but alas. Curlers as others said too good to be true. It only last maximum one hour. The rest of attachment are useless with someone who has wavy or not completely straight hairs. So shocking by the price tag and performance of this useless $600AUD overpriced tool. $30 Remington does the same job why waste your money people. The problem with reviews on youtube is they are fake. In reality I didn’t find anyone but Chinese type hairs to be good at advertising for this company. I worked in a hair salon and used it on different hair types and I know it is a waste of hard earned money. And goodguys don’t give your money back because you opened the box. But how do people know if this is gonna work for them if they don’t try it ? Just stay away from Dyson. Even their vacuum cleaner are overpriced garbage.I sold it secondhand and never bought Dyson again.
Purchased in at Goodguys for $600.
- Hair Length: Long
- Hair Style: Wavy
I trialled the Airwrap i.d. for a couple of weeks, and received it complementarily for my honest review. I've got medium wavy mixed brown and grey hair. At last a device that holds curls for at least a day and reduces my very frizzy grey. I curled with the largest wand, and even after wearing a winter hat curls remained at the end of the day. The surprise was the strange looking smoothing tool which also dried hair fast, my thick hair dried very quickly and the smoothing side calmed the grey. Brilliant.
Purchased in at Dyson.
- Hair Length: Medium
- Hair Style: Wavy
Thank you for your review. We're thrilled that the Airwrap i.d. has delivered lasting curls and effectively tamed frizz while drying quickly. Your experience with its unique tools and performance highlights its versatility and thoughtful design.
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