Dyson Cyclone V10 Animal
VerifiedMPNs: 16538, 226419-01 and 369399-01148 reviews
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Does this work, Yes it does. The build quality is absolute garbage, with brittle plastics, tiny fragile plastic triggers (that you can get aftermarket ones on ebay) and what killed mine, a bit of moisture in a washable filter and that's what bricked my $1000 stick vac am I ever going to get another Dyson.... Not on your Life. Show details
Reviews with attachments
The perfect quick cleanup – I love this vacuum cleaner so easy to use & quick to recharge. I particularly like the fact I can use the boost button for pet hair We also have carpet & polished floor boards & is suitable for both as previously other vacuums scratched the floor boards. The only thing is you have to keep your finger on the button to keep it going but other then that Iam very happy Show details
The poor design and weak components of the Dyson v10 animal vacuum – This is a good vacuum when it’s working. Its design is really flawed. As you see it’s designed for animal hair we own a husky and when this unit works it does remove the fur. That shed I have found that where the air enters the storage chamber it’s passed a right angle to enter. That become a choke point if there is a rush of fur sucked up or some… Read more
other larger item then the for and detritus backs up so needs manual clearing. As an electrical/ electronic technician I am more than qualified to repair this unit recently the trigger mechanism started needing to be pulled harder and harder so I stripped down the unit and found the most fragile mechanism I have ever seen to operate the switch I can show it below both as a new unit and my unit broken. The thing is I had to strip the unit down to 23 separate parts to access and remove the switch. Not exactly for your home handy man. For the money paid for this unit I expect better design and more robust design. I will let you make your own mind. Would I buy another of these , honestly, maybe not.
Thanks for bringing this to our attention. If you would… Read more
- +1
Not durable on any level – In the two year three months that I’ve used this vacuum I’ve had numerous issues. The battery died within the first year, which was replaced for free. Since then I count three different places where the vacuum has broken (when emptying, the part that holds dirt comes completely off, I had to apply tape to hold the roller in place on the cleaning… Read more
attachment, and the red button that attaches the shaft to the base broke so every time I detach to empty I have to be careful not to lose the spring so I can carefully put it back together again). After all this, the red trigger you push to make it run has depressed into the vacuum quite a bit. I now have to press the button as hard as I can to get it going, just to have it stall, until I regrip and press as hard as I can again- not ideal for my arthritic hands. I may throw this $700 vacuum in the trash.
After posting this my wife corrected two things- we have only owned the vacuum for one year and 3… Read more
Disappointed – I have had Dyson corded vacuums and loved them especially the DC 65. When the V10 Animal came out my DC 65 was not performing at its best as is was old. I have always rated Dyson 10/10 the V10 is lucky to get 2/10, when emptying it I find it won't open then suddenly it falls off usually in the bin. The filter cuts in and out even though I wash… Read more
it every week, I now have bought a new DC65 but it will be my last Dyson. Trying to get through to customer service is like calling centrelink so I emailed 3 times then got a response saying my machine was not registered. What rubbish I always do it straight away , then an email saying our phone lines are free now on the day I should have been at work but I received a call saying my husband had collapsed and was in an ambulance on the way to hospital. All I can say is I would never have thought Dyson could make such a disappointing machine. Today 28/11/19 I starting using my V10 is what happened , now I have spent nearly a thousand dollars on this .
We are sorry to hear of your experience and only happy to… Read more
Great product. Terrible customer service after damaging my rug – I purchased a V10 a few weeks ago. It’s a great vacuum cleaner however, it pulled threads on my rug. Unfortunately the damage is really noticeable. I contacted Dyson immediately and provided them with all the information they requested including the Nick Scali rug manufacturers cleaning instructions, receipts, photos, etc. Dyson emailed me back… Read more
today with this response:
We have referred these photos to our technicians who have advised they would be unable to advise how this damage has occurred to your rug while using the Dyson V10 vacuum. We have also looked globally and cannot see any reports of similar issues like this occurring elsewhere. As the particular part you advise has caused this damage should not come in contact with the floor or floor covering during use. Please note we have sent as a goodwill gesture a replacement Soft Roller Cleaner Head, which we believe should be more suitable for your rug. However we would recommend as the Soft Roller Head still does contain a motorised brushbar to get further advice from Nick Scali in regards to the suitability of this head for your rug. As you have gone against the manufacturers advise on what should be used on the rug (as they clearly advise to use a suction only vacuum or head that the brushbar can be raised during vacuuming) by using the Dyson V10 which does have a motorised brushbar that cannot be raised, we would be unable to provide you with any type of compensation for this matter.
Best wishes, [Name Removed]| Dyson Customer Care
I am disappointed by Dysons response for the following reasons: 1. I can easily replicate the damage caused by their pipe at the base near the ball of the V10 head and I’m not a Dyson technician. They’re essentially calling me a liar. Or they didn’t even engage a technician.
2. I want to make very clear that I stated on a number of occasions throughout my communications with Dyson that it was not the motorized roller in the head of the vacuum cleaner that caused damage. Instead it was the plastic pipe at the bottom (see attached pics which I sent Dyson) which caught my rug pile. Therefore Dyson's goodwill gesture of sending a soft roller cleaning head is irrelevant.
This rug is approximately 1.5 years old. I’m not seeking compensation to replace the entire rug and I made that clear to Dyson. They are hesitant to accept any responsibility for their poorly designed product. Has anyone else experienced a similar issue which has caused damaged to their flooring? I’d love to hear from you.
Hi there, Thank you for reviewing your machine. This is… Read more (+1 reply)
In-depth reviews
Updated review – Hi! So I thought I would post and update, 1) when using and the battery runs dead, wait a while before putting on charge if you can, otherwise it battery is on the “warmer side” and may reduce battery life 2) the Motörhead, this works exceptionally well and picks up dirty, sand, nicely 3) when not using the Motörhead, the suction isn’t as… Read more
powerful it does the job, but not so powerful as a corded vacuum cleaner
4) the Motörhead picks up the animal fur very nicely, if it’s cluncky like it can struggle
5) I don’t use max mode very much
6) I obtained via eBay a Dyson V6 animal, there really isn’t a whole lot of difference between these too that I have found, however this house has floorboards throughout, the v6 while it has a smaller bin, it is considerably lighter
7) it would be great to include a feature on “future” designs: - a v6 sized cleaner that has updated battery technology, this is really important to consider as the V10 can get a bit “heavy” with the new click in battery feature of the latest models, a user that has multiple battery’s a users hand may get sore from holding the weight of the machine - for newer models it would be nice to see a stick that has a corded feature this may then be able increase the suction power for non-Motörhead’s - it would be great to see a industrial style cleaner, even if it was in the other style cleaners - to further develop technology that would enable to pick up cold liquids, such as those sold as a wet/dry vacuum cleaner - a Motörhead that is smaller enough to do housing skirting boards
8) for Dyson the company to develop a working relationship with “godfreys”
9) that replacement parts be available at stores that sell Dyson vacuum cleaners
10) for Dyson to provide a video/pictures on suitable products on how to safely and effectively de-sanitise the machines, I am aware that some people who run self employed cleaning companies and use the machines and need to de-sanitise the machines
Thanks for reading
Stay healthy, happy and safe,
Best vacuum cleaner I have ever owned – I've had many vacuums in the past. The best I had was VAX so I stuck with them. My daughter finally talked me into buying the Dyson V10 Animal. I got it home and set it up. I then vacuumed my floors with my pet hair specialized VAX (its only a few years old and still works well). I then went over the same carpet with the new V10 and I just didn't… Read more
know how to feel. Ecstatic that it was so amazingly good that it had so much more gunk or embarrassed that my other vacuum had not been doing the job. To top it all off, the V10 takes up less room, I do't have to lug around a vacuum body, cord etc and its so light-weight and easy to move around everything as I vacuum. I can't recommend it enough. The only down side is it doesn't come with a hard floor attachment. I bought one on-line but it would be nice to be able to have a full set.
May 2023 update Just letting everyone know that my Dyson is still as good today as it was when I bought it. Never breaks down and still pick everything up. Will NEVER buy another brand.
Loud, heavy and painful – This is the first and last Dyson product for me, as I am not happy with it at all. There are just too many cons: 1. Have to use it on the lowest setting most of the time to ensure the battery lasts 20-30min. 2. On medium power setting it emits a very unpleasant, very loud whistling sound which hurts my ears. Kind of like a hair dryer clocked to… Read more
ultra-turbo.
3. The trigger design is a flawed gimmick concept that should be done away with. Why should I have to keep pulling the trigger continuously while vacuuming? Who's bright idea was that? Why is there no on/off switch?
4. The overall design of the handle needs to be changed. The motor is too heavy, and after vacuuming for a few minutes my muscles start aching. There is also a plastic divider under the trigger which skins my finger as I'm pushing and pulling the vacuum, pulling the trigger and rotating this stupid loud heavy thing.
5. Suction is only so-so and the head kicks crumbs away instead of sucking them in when pulled backwards. It only seems to vacuum when in forward motion.
6. Emptying it is a nightmare and sometimes it will still indicate the filter is clogged, even after I just emptied the canister. Then I find a piece of paper or tissue or a dust ball stuck deep inside one the suction holes inside the filter compartment, which does not get emptied automatically.
Can't wait for this thing to die so I can buy from a different brand.
We certainly wouldn't expect your machine to skin your… Read more
Positive reviews
Best thing I’ve ever purchase – Best thing I’ve seen ever purchased. Got this 7 years ago with a corporate discount and haven’t looked back. Only recently got a new battery - bit expensive but far cheaper than a new battery. I’ve also been through 3 or 4 filters in that time and wow it makes a difference to the power. Have bought some for family members - they’ve called it… Read more · 1
“life changing”. Wouldn’t buy anything under the v10 - the battery doesn’t cut it. And anything over its powerful but maybe slightly over engineered.
These go on sale fairly often these days so - no brainer if you can get it under $700.
My general rule for vacuums is to divide the battery time by 3 as that’s what everyday use will account to.
Love it !!! – My wife and I are in our 70s ,purchased a v10 cylone animal nearly 6 years ago.Has made our lives so much easier,had not 1 problem in all that time (used daily ). Today the power head cracked,have decided to buy a new unit as cost of spare parts against replacement is around equal ,given getting a new unit against used. Cannot praise Dyson highly enough. Keep up the good work!!! Show details
Worth Every Cent. After Sales Service Amazing – Dyson care about their products (vac.) and their customers. The after sales service is second to none. Be confident your investment will be taken seriously by Dyson and Harvey Norman. The vac. was close to end of 2yr. Manufacturer's warranty, I took it to Harvey Norman for a routine service, they forwarded it on locally to their service team very… Read more · 1
kindly. Nothing major, possible new filter and check the cleaning head and clean the unit, all at no cost to me. I loaned the vac. to my Daughter, who also has a top of the range Dyson (she speaks highly of the brand and recommended I upgrade to a stick vac.) she was gob smacked with the power and thorough cleaning this model (animal+) does...she now wants one.
Find out how Dyson Cyclone V10 Animal compares to other Stick & Cordless Vacuum Cleaners
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Negative reviews
absolute rubbish – Waste of money - this thing has been the biggest lemon ever and now they offer to charge me $299 for a new barrell for it. I have replaced the battery already - 4 years old and a piece of junk. Worst $899 ever spent Show details
and Dyson dont bother asking do I wish to discuss it, Have done that and all I got was would you… Read more (+2 replies)
Don’t buy it – I’ve never disliked a vacuum more. Terrible battery life, doesn’t pick things up well on hard floors, spits out most things. Waste of money. Show details
Thanks for taking the time to write your honest feedback… Read more
How to fix a Dyson – Badly designed and badly made:- not worth the huge price. They break and are expensive to repair. If they were made properly there would be no need. Watch my video:- https://youtu.be/T3cYB4ScEuY?si=Agii7dvd99MF37uY Show details
We appreciate the feedback about your experience with this… Read more
Recent reviews
We bought our Dyson V10 back in 2018 and it has been excellent. We have a smallish 3 bed home with a mix of tiles and carpet and also a large hairy dog so it gets used every day. We use the medium setting for the tiles and the boost setting for the carpet. The battery is still the original one and after 20 minutes of use it is only down one… Read more · 1
light, so it still has good capacity. The only repairs we have made is a new head as the V-ball wheels and brush wore out. This was in 2024. This is our second Dyson as our previous one was a V6 which we had for a few years was also good, but the bin was too small for the amount of hair and dirt our floors get so we sold it. We also use the V10 to clean our cars (with an aftermarket flexible hose and switch clip) and I use it in the garage for cleaning up after wood working. They’re a little expensive but they work very well. I think the vast majority of people’s problems with these is their failure to read and understand the manual and clean the filter. We clean our filter once every couple of months. Never had a blockage problem. When this one eventually dies, we will get the Gen5 outsize for the even bigger bin. Based on YouTube reviews and our experience, we will not consider another brand.
Initially it worked great, but a month or so in it losts is effectiveness and battery life. Mainly used on the medium setting. Been a couple of years now, been through a few batteries. It clogs up with fine dust. Only lasts for about 5 minutes now. I like the attachments, great for using in the car. But for the money it was not worth it. We have gone back to a corded upright vacuum, that has a hose for stairs or the car. Show details
Thank you for your review and for letting us know about the… Read more
Expensive vacuum, many problems – Without a doubt the worst vacuum I've ever owned. Constantly stops while vacuuming, gets clogged easily, and struggles to lift even small bits of kitty litter off a very low-pile rug. We got this to replace our V8 and it has been worse in every single way. We use this vacuum on: - hardwood - low-pile rugs - low-pile carpet It is equally… Read more
mediocre at all options. I've never used a vacuum that randomly switches off while using it, but that is the constant, tedious experience I've had with it. The vacuum will simply stop running until you release the trigger and pull it again. No amount of cleaning or battery re-seating fixes this.
The design is also extremely prone to clogs. We use it to get pet hair from a cat and a small dog, and it regularly gets clogged in the outlet in the chamber. I've had to stop, reach in, and physically remove buildups with my fingers.
Hi there, thanks for taking the time to write about your… Read more
It is not worth it – I’d had this about 2 and a half years and at first it was great but then it started to not pick things up. I clean the filter and it still does it. I have to go over a crumb 5 times for it to pick up. For $900 it is NOT worth it. A terrible vaccuum. I have to sweep after I vaccuum. Show details
Done with Dyson – Never buying a Dyson again, literally days after warranty it stopped sucking up dust/fluff and started spitting it out. Was also told by Harvey Norman staff when taking it in for repairs not to use the Boost option (then why have a Boost option on it???) Show details
Hi Fiona, we understand your frustration, our goal is to… Read more
Think four times when buying Dyson – This is my honest review for using Dyson V10 for over two years. I had problem with this machine since I bought it called Dyson, place I bought it (Harvey Norman) they just tried to change the parts like filter and new battery, but nothing helped, and no body cares. But sorry i care because spend $899 on this useless thing... Show details
We're saddened and disappointed to hear this was your… Read more
Find out how Dyson Cyclone V10 Animal compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
Dirtiest and Messiest System EVER – About a month after purchasing my Dyson V10 Animal (6 years ago when it was the top of the range) I had problems with the chamber flying off into the bin so I had to go dumpster diving to retrieve the collection canister every time. Dyson said this was a fault and sent me a new one. The new one was the same PLUS now when I vacuum my dog hair… Read more
bypasses the rubber skirt and sucks straight into the filter. So ... now every few mins I'm standing over my rubbish bin trying to empty the cannister without me having to go dumpster diving PLUS using my index finger to clear out the vacuum section. I've NEVER had to make my hands get that grubby with any cleaner before, but I spent soooooo much on this that I persist with it. DONT MAKE THE SAME MISTAKE!
Hi Michelle, we’re disappointed to hear of the difficulties… Read more
Garbage. Worst product in my house – Used on tiles and carpet. Fails to pick up debris, terrible battery life. Couldn’t stand using this thing. I ended up folding it over my knee and buying the Samsung jet. It’s the best, cleans itself, comes with 2 batteries and has much more power. Highly recommended over this Dyson garbage. Show details
Blockages & poor suction – The machine blocks frequently and easily, and often continues to display that there is a blockage even when it has been disassembled, thoroughly cleaned and given a brand new filter, rendering it unable to be used. Even when “free” from blockage the suction is not adequate, the Motorhead often seems to fling debris around the room instead of… Read more
sucking it up. I tried to vacuum up some split cat litter and it just threw about a 1/4 of it around the room.
I’m going back to corded.
Lowest quality vacuum I've ever had – Do not purchase one of these dyson stick vacuums unless you are happy to have ongoing replacement parts. Low battery Life. Expensive battery replacement and cracked and broken plastic. Cleaning them out is a whole new level of hardship. Its a challenge to clean out the base or any part of it. Needs to have easier access. I bought a forty nine… Read more
dollar one and I've been using it now for nearly a year, no broken parts and does the same job. Parts come apart for cleaning easily. Fancy wasting six or more hundred dollars on something so poor in quality.
Premium price, Inferior product – I am extremely disappointed with my purchase. I bought the v10 animal about 3/4 years ago. It has decided not to turn off when I release the button. I contacted Dyson and I have been told that I need to purchase a new main body for $300. I think this is outrageous for this to happen to what is supposed to be a premium product. You expect more from the brand.
We're disappointed to hear you've had these difficulties… Read more (+2 replies)
Practical, compact floor cleaner – Reasonably practical cleaner for tiled floors. I've not figured out how to get the attachments, other than the power head, to work effectively so not finding it that useful for car cleaning. Have tried the other attachments on full boost and performance less than ideal to complete the job. Battery life is good. Filter easy wash & clean. Swivel… Read more
head with the ball joint handy for awkward areas. Dust & pet hair easy pickup. Not useful for slightly larger particles that come in from our loose surface path leading to tiled area.
Excellent value for money – This product is simple to use, has 5 attachments and 2 speeds which make cleaning a breeze. A little heavy for me to clean fans and conices but I just do a little at a time. Excellent value for money.
Money well spent for a a wonderful piece of technological kit – I love this vacuum. I vacuumed with my Dyson floor vacuum first and then with the V10, it was incredible how much cat fur it still picked up! I was pretty grossed out to be honest, to think I lived in this atmosphere for this long "thinking" it was clean is nuts! Show details
No chords quality stick vacuum – I have carpet and floor tiles. It works great on both. I have a ragdoll cat who sheds alot, the convenience to operate quickly is a bonus. Emptying is simple, straight into the bin. Show details
Big disappointment – I use it on carpet and on floating floor. The carpet is ok, same as any other vaccum. It leaves residue on the floating floor and I have to go around and sweep it up. I then wash the floor to make sure there's no dust left. Show details
Hi Robyn, we're disappointed to hear you feel this way and… Read more
Doesn't last – To easy to block and difficult to reset. Second Dyson in four years this now means we've spent around $1700 in that time on vacum cleaners. Not good value in that regard Show details
Hi Simon, we're disappointed to hear you feel this way and… Read more
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