Dyson Light Ball Multi Floor+
VerifiedMPNs: 281282-01 and LBMULTIFLOOR33 reviews
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very poor – i just gave it away and purchased a replacement mielie , heap of rubbish not suitable for carpet and not great on hard surfaces with the bonus its difficult to maneuver and has some sort of super ridge electric cable. no more Dyson for me ever. Show details
Would recommend – Bought this vacuum 3years ago, still working as well as it did at day 1. Get it while on sale, well worth it’s price. Gets rid of all the stubborn dog fur from my carpet. Show details · 1
Works really well – Great I've been using it for months now and I can say it really been help me a lot every single day. Show details · 1
Wonderful – I bought this 13/11/23 Totally amazed by how much fur was picked up the first time. It has stopped allergies a lot even with first vacuum. Arrived in 5 working days, easy to assemble. Easy to clean and empty. Very satisfied, price of $400 in BF sales was also excellent. Show details
Avoid – Quite heavy to manoeuvre. When it's working it has good suction. The biggest issue is its gold star ability to get clogged. Then you need an engineering degree to clear it. Not user friendly. Show details
Hi Megan, thanks for taking the time to write your honest… Read more
Not so Light Ball – Very hard to manoeuvre on carpet. Using the hose extended is near impossible as it retracts like a consertina and it’s a struggle to keep it extended. Be prepared to have back pain after using this machine on carpet. How can they call it “Light Ball” when in fact it’s one of the heaviest most cumbersome vacuum cleaners on the market. It does have… Read more
good pick up power but at a cost to your body. Only a fit strong person is recommended using this machine definitely not for everyone.
We'd love to speak with you about your feedback about your… Read more
Initially great but was a let down – As I stated was initially great but after 3 weeks the head of the lux would not spin snd there was a strong burning smell returned to shop and they sent back to Dyson who replaced a part returned to me within a week. Unfortunately within 2 weeks the same thing happened again so back to Dyson who replaced the whole head of the lux so was returned… Read more
to me after 3 weeks so fingers crossed I'm 3rd time lucky. Just up dating again it's been a year but sadly vacuum was returned once again with same problem money refunded, was very sad as the lux made such s great job of my carpet.
Its an okay vaccumm – It works okay not to easy to move around suction is good. Show details
I have to pull it apart every time I use it – It has really good suction.... for a few moments, but how many times must we pull it apart, ???...and so many plastic parts we must pull apart, to find the piece of dust that is blocking the whole suction system??? A lot of easily breakable plastic parts. Every third or fourth time I push it, it blocks up I must sit on the floor which I am… Read more
vacuuming and pull it apart for that elusive clump of dust WHICH BLOCKS UP THE WHOLE DAMN SYSTEM.. everything must be pulled apart again and again and again. My son honestly believes he was doing me a favour by giving me this vacuum cleaner but it has caused me nothing but hard work and much frustration, pulling this damn thing apart every single time I use it.... Every single time!!!!!!!!!!! I spend more time pulling this thing apart than what I do pushing.it around the house! ...Did I mention that I always have to pull it apart because it blocks up?
Out of sheer frustration, I pulled myself off the floor, away from performing surgery on my vacuum cleaner to write this review. Now I'm going back to my surgery!
Doesnt work on carpet – After assembling the vacuum (wasnt wrapped in trying to read pics and no words) first 15 seconds were amazing on carpet but the roller brush just stopped! Had to keep turning it on and off again every 10-15 seconds :( you cannot use it on carpet without the roller brush as it needs a lot of force to get it to budge. I had an earlier model dyson… Read more
upright that you could use on carpet without the brushes which stopped the vaccum marks on carpet so was great. Do not like this later model at all and will be returning it. Hate that it collapses so easily when you grab the handle, was better when you had to step on a lock lever. Really disappointed that i wasn't told you cant use it on quality plush carpet. Also feel that the plastic is a lot thinner and not as durable. And the lead is short and you barely get a round a large room. Also tiny barrel so you have to empty it more frequently. Glad i bought it at Harvey Norman where they do refunds!
Thanks for bringing your experience with this machine to… Read more
Worst Vacuum Cleaner I have ever used – Extremely heavy and cumbersome. It took a lot of physical effort to push and pull on carpeted areas (despite brush roller button being activated as per instructions). The roller brushes deactivate often and on their own for no reason. When using the hose and wand the whole vacuum cleaner tips over even when it is stretched no more than 1/2 of its… Read more
potential length. The head of the vacuum is so large that when the head is pushed up to vacuum against a wall there is not even enough suction to pick up a small piece of tissue that was against the wall. Certainly would not be able to use this vacuum underneath a bed as even with the hose and wand option there is no wide head to attach to it to use under a bed. Laid down the vacuum would not fit under a bed. I cannot fathom how Dyson prides itself on product design.
Great vacuum – This is is second upright Dyson I've owned, once this is on its way out I will most likely buy another. Our home is mostly carpet with sections of tiles throughout kitchen, bathrooms and entrance. This Dyson performs very well. We have a short haired dog that constantly sheds and we've found this vacuum effectively collects fur, dust and fibres… Read more
every use. Not the lightest vacuum but far from heavy.
Pros *effectively collects fur, dust and fibres *easy to clean and empty barrell *works well on tiles and carpet.
Cons *hose seems to be a design flaw and it's difficult to reach high places without lifting the whole machine *handle seems poorly made, plastic feels like it may snap when picked up *difficult to navigate with car cleaning
To summarise, this isn't the kind of vacuum I would consider versatile. Unfortunately it isnt practical for high to reach places and car cleaning. Having said, if floor cleaning is your priority I would absolutely recommend the Dyson Light Ball Multi Floor.
An "ok" vacuum, not what I expected from dyson – I was stoked to purchase my first dyson whilst on special at big w, but this was very short lived. The most annoying feature on this unit is the "hight reach" hose wand. This is a complete design fail. It doesn't reach very far at all and I find myself having to hold the whole unit whilst using the wand as to keep it from toppling over. It's… Read more
hopeless trying to go over skirting boards etc. Overall this part of the vacuum is not user friendly.
Now to the main part, the head of the vacuum. It does a well enough job on hard surfaces. Has a strong suction for this but, when using on carpet or our rug it seems to struggle a bit and doesn't perform as you'd expect. Keep in mind I regularly clean the whole unit and look after it. Even on special, it was a big purchase for my budget but I'd always wanted a shiny new dyson.
After using this vacuum it definately deters me from ever purchasing another dyson. I expected alot more. Disappointing!
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Dyson light ball – The Dyson light ball when assembling the components felt like it was of poor quality plastic. I was wondering how many times the parts would click together before breaking. Well the vacuum lasted 14 days before the plastic handle broke off. It was only the second time I had used the vacuum. Fortunately the Good Guys refunded my money wth no… Read more
objections. One star Dyson, 5 stars Good Guys. The other interesting thing is when I returned the vacuum the price had dropped from $600 to $400.
Doesn’t work on carpet – Works well on wooden floors but the head stops working when on carpet. I expected as a multi floor vacuum cleaner that it would work on all floor type but particularly carpet as that is what a vacuum cleaner is for. It is currently in being fix for the second time in less than a year. When fix Dyson gives no feedback on what was wrong with it,… Read more
they just send an invoice with a list of parts used. I would not recommend this vacuum cleaner to anyone who has carpet or rugs
We are sorry to hear you have experienced difficulties with… Read more
Planned obsolescence – After my parents owning a Dyson for over ten years with no dramas I thought I would get this vacuum for my small house. It has been working fine and I've always looked after it, including washing the filters, removing hair from the head, and emptying the dust container. However less than one month after their two year warranty ended the rotating… Read more
brush on the head of the vacuum magically stopped working...something electronic I would assume, and I was offered no way to fix it by the company. The timing is too convenient and frankly I'm disgusted that companies continue to manufacture products with the sole purpose of breaking after a year or two. Dyson and all the other companies that do this can go to hell. F*%K Planned obsolescence!
While we are sorry to hear about this, planned obsolescence… Read more
Disappointing Purchase From a Trusted Brand – I bought this as an upgrade from my handheld which I love but just not powerful enough for a household with 3 dogs. We have hard wood floors and carpet. What I love: Powerful enough to pick up dog hair from the carpet, performed above my expectations in this area. No head changes to go from hard surfaces to carpet. Light weight and easy to… Read more
manoeuvre when being used as an upright. Connected to power and not reliant on battery time. Generally well made and sturdy.
What I don't like: The cord, gets in the way, I wonder if a retractable cord would be a better option but his is a minor annoyance and something I was prepared for when purchasing. The bin is a little small. The upright version is not small enough to get under the average bed or couch - you will need the stick and that can is reviewed in the next paragraph.
What I hate: The stick for high reach places/under furniture/vacuuming couches/cars etc. It's absolutely useless. The tubing is so cumbersome it bounces right back to the retracted position but not before knocking the unit down to the floor and breaking one of my pot plants. You need at least one hand to hold the tubing and the other for the vacuuming but then there is nothing left but your feet to move a or hold a cushion to vacuum. Maybe easier with two people but in my experience, those who clean together do not stay together and vacuuming should really be a one person job. So I'm now needing to continue to use my ageing stick vacuum and looking at having to replace it and overall, this current purchase is going to cost me more money than I wanted or should have to spend.
Summary: If you're after primarily an upright for larger areas (keeping in mind it doesn't get right into corners or edges, although this particular unit is powerful enough to pick up some of this) then you won't be disappointed. However if you are like me and was super excited about the power of an upright with the versatility to use the stick for the smaller things then this is a very disappointing design from a brand that prides itself on research and development on making their products user friendly. I have no idea how this made it out of the drawing room. I would recommend looking at other brands. I wish I hadn't assumed that the Dyson brand wouldn't lead me astray. I'm just glad I don't have stairs!
In addition, there is absolutely no way anyone even mildly frail would be able to manage the stick… Read more (+1 reply)
Very disappointed! – Having owned a Dyson upright vacuum for 10 years and being very pleased with it. It was time we finally retired it and purchased a Dyson Light Ball Multi Floor Vacuum - UP16 online from Big W , which we received this morning. Excitedly we trialed on our hard floors. It worked as well as expected. However when it was used on our carpet upstairs the… Read more
disappointment soon set in. The rotating head on the front moved no more than a few meters before it stopped spinning. Reset after reset did not help and it became obvious there is a serious design flaw with this vacuum. The bracket around the rotating head draws down completely on the carpet and it is impossible to move the vacuum without a huge amount of pressure. Dyson were contacted and they were hopeless. Giving us a scripted response of absolute rubbish. We are still trying to contact Big W but at this stage their phone system is a poor as the vacuum cleaner we’ve bought from them. Very bad all round experience. Under Aust consumer law it must be repaired replaced or reimbursed for the cost. I don’t really want anything other than a properly working vacuum. Poor effort Dyson! I will update if any progress is made. Paul
Sucks really well with the right carpet, but – Wooden floors, tiles, persian rugs and most carpets - does a great job One dense carpet - power head stalls every 5 seconds, and the cleaner needs to be turned off and on again to get another 5 seconds. After 6 months the power head motor seized and had to be replaced, but the problem remains. Show details
No Customer Support – Good Vacuum, however, after 18 months of light use the machine started to smell like burn plastic, as sent it to get it repaired under warranty and after 1 week waiting they txted me saying they don't have replacement parts in the country and they will take at least 2 weeks to arrive so it will be over a month to fix, I called their customer service and they advised me to ask a friend for a vacuum or buy a new one,, what a joke Show details
We are sorry to hear of this experience and keen to look… Read more
Not what I expected save your money – I had a Dyson for about 12 years I loved it bought the new lightball I hate it the cord is very low down I hate the extender for the attachments I have so much trouble getting it back into place the old one was brilliant. The barrel needs emptying much more as its very small I wish I had really tried it out at the shop I would not have purchased… Read more
it only plus is it has good suction. It has nowhere to put the attachments the old one had spaces on the vacuum so I have to go find them it leaves deep ridges on the carpet when wheeling when finished its extremely hard to move around when done not as stable as the older one save your money dont buy one
Absolutely love my Dyson UP16! – Absolutely love my Dyson UP16! Purchased 2 years ago and only recently had trouble with it. A hole in a hose at the base of the unit and loss of suction. I called the Dyson helpline (conveniently listed on the machine! so I didn't need to google the number). The helpdesk lady was super helpful, took my details and booked the unit in to be… Read more
serviced. The ladies at the service centre in Coopers Plains QLD were so friendly and made the whole experience easy and effortless. My Dyson was fixed under warranty and ready to be picked up 3 days later (they even offered to post it back at no cost!!). It now operates like a brand new machine again! Soo impressed with their service!!!
Find out how Dyson Light Ball Multi Floor+ compares to other Upright Vacuum Cleaners
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Will not operate on semi plush carpet – Just received a Dyson Light Ball Multi Floor from Dyson Online. As soon as we start the cleaner the rotating head/brushes stop. On hard floors no problem but on semi plush carpet absolutely useless. Rang Dyson Sydney who said their vacuums don't work on semi plush carpet. No mention of that when you order one. 45 day money back from Dyson Australia.
So disappointed – Twenty years ago I purchased a Dyson upright vacuum cleaner - DC04 and during that time I was always impressed by its excellent build quality and outstanding performance. It was only when a small concertina hose at the base of the cleaner split and could not be replaced due to the unavailability of parts, I needed to purchase a replacement. From… Read more
my past experience with the DC04 and my Dyson V7, I had no hesitation in choosing another Dyson upright. I decided on the Light Ball Multi Floor. What a terrible mistake! 1. The build quality has certainly been cheapen off in comparison to the DC04. 2. The capacity of the canister is extremely small. I used to empty the canisters on the DC04 at the completion of vacuuming the whole house but this machine requires emptying after every room. 3. When you wish to push the machine using its back wheels from room to room, it is extremely unstable. 4. Although the cleaner has ample suchion, as you move the vacuum over the carpet the 2 revolving hemispheres, which are suppose to assist with ease of movement, leave tracks all over carpet. I spoke to Dyson about this and they did not know how to correct this from happening. 5.The hinge and clip mechanism on the lid of the canister are moving parts, which you would expect to be fairly sturdy but from my observations, they appear extremely poor quality. I was so looking forward to using my new Dyson uprigjt cleaner but that has not been the case. Kerrie
Great upright vacuum if you get it at the right price – I said I would never buy a Dyson Vac due to the price point always been too much for what they are. It's not like I don't mind spending the money for a good vacuum and I have spent close to a grand in the past on a high end wet and dry set up but it's just the Dyson product is highly overpriced IMO. But when I got the chance to buy a new light… Read more
ball for only $360 I jumped and I am so far really happy with how it performs.
My old 15yo upright still works ok but hard to get bags for it now and the Dyson sure does find the dirt and cat hair it could never get up. The brush agitation is a high point for the dyson set up and it really performs well. Turning off the brush and then using it on hard floor surfaces is also great as I don't have to use the barrel vac anymore.
Canister is a bit on the small side but ok for what it is. Filters are easy to get too and clean as well.
The build quality leaves a bit to be desired with a bit too much flex in the handle and also when you pick it up to move it to another room the way the handle comes together means it will pull apart due to not having any firm way to lock down the handle parts so you need to watch that bit.
I feel the unit is far to plastic in its build quality in a negative way over other vacuums that feel far more solid and built to last a long time where with the dyson i think it will not get close to the other vacuums I have for service life.
Still hope I am wrong and will update my review if anything breaks on it.
The ball is a gimmick though and it is no better than other set ups. When you get used to how it moves it can be handy in certain tight corners but the way the handle flexes and the force needed at times to get the ball to go where you want it too means overall it's neither here or there.
too heavy – this is terribly heavy to use and stiff to maneuver cord is short and stiff as well, has caused injury to shoulder, arm and back. the suction is too strong Show details
NOT HAPPY JAN – I have been using Dyson vacs both barrel & stick & would always recommend so when I wanted to upgrade I thought the upright would suit me as I’m getting older. I am so disappointed in the upright model I find it hard to maneuver, for me it is heavy & both my wrist & shoulders hurt when I use it. I get caught up in the cord & do not like the hose… Read more
as all I do is drag the vac around when I try to use it. I really thought this would be a great choice & I did check out the reviews but I’m sorry I bought it but of course I can’t return so I’m stuck with it as I gave my old barrel vac to my daughter - she’s happy but I’m not.
Do bother! Buy this one! – (Title in reference to my last vacuum cleaner review) This Dyson has excellent suction and comes with some pretty nifty tools, including a 2-in-1 crevice tool/brush attachment, mattress tool and dusting tool. Honestly, it just does what you want it to, where and when you want it to! The only disadvantage it has; and others have mentioned this, is that it does feel a little less solid compared to earlier Dyson uprights. Show details
Cheap and painful to use – Bought many dysons, this one the worst. They have dropped their standards as the plastic is cheap and flimsy, the handle does not fit back into the hose easily and the maneuverability of the ball is stiff and requires much effort from your wrist to turn it. I do not recommend this vacuum. Show details
While the plastics in Dyson machines have changed over the… Read more
Wonderful! – This is a dream vacuum cleaner....light, easy to manoeuvre, and enough accessories to make cleaning an enjoyable task. Tried it in the shop and compared to my Miele it is so light! Couldn’t believe how much fluff it picked up on my ‘so called clean carpets’ Show details
Has it’s downfalls – Suction wise, it’s perfectly fine. Perhaps a little under powered but nothing worth fretting over. We use it for our 4 bedroom house with a mix of carpet and tiles. I find that things like loose cat kibbles get pushed around, thus anything that size gets pushed rather than sucked into the machine. That can be quite irritating. The machine is… Read more
very plastic feeling. When manoeuvring I can feel the top handle warp, I’m not concerned it will break but it certainly isn’t sturdy.
The hose can be used but I find it very awkward to use, always feels like you’re breaking the hose. A weird design choice from Dyson that’s for sure.
The motor burnt out after 6 months, I’m not sure if that could be compounded by the fact I use it for 40 minutes at a time twice a week, or if the motor was genuinely faulty. I hope the latter but time will tell how durable it is.
Saying that, the service process was speedy and effective and when they sent the machine back it had been cleaned like new. A nice touch.
Good Vac – Replaced Hoover vacumn cleaner with dyson light ball upright had a similar one before,so far good bought as a result of a lot of resarch and reviews does leave some tracks in high weave carpet but otherwise good picks up pet hair lead is a bit tedious. Show details
Great Suction Easy to assemble – I recently purchased an upright Dyson Light ball Multi surface vacuum. I’ve had the barrel dyson in the past but thought the upright would be better hand height. The suction is amazing and the multi floor head works very well. It is a little heavy to push, so this may be a little negative vs the barrel option. Overall I’m satisfied with this product. Show details
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