I had the same problem. Bought from jb hifi, loved it, but 3 months later the battery died, which is strange given it was only 3 months old. Took it back to retailer though and got replaced (the whole thing not just the battery) immediately. But I’m kind of worried now that it may happen again.
Purchased for $400.00.
Great Suction- no trigger lock option for 'on'. NOT IDEAL for those with arthritis or similar
Major flaw in the design is the lack of a trigger lock option. I had a Vax before this and the lock meant NOT having to constantly hold down the 'on' button to use the vacuum.
If you have arthritis or other similar issues, the Dyson cordless range is NOT for you. I truly regret the purchase decision~ particularly given all the issues I've had over the years with Dyson products in general. I have read reviews where people have used cable ties or similar to fix the problem, frankly- for the cost of the product.... you shouldn't have too!!
Purchased for $412.00.
Over Hyped...more wind than suction
This was a gift from mum, and was expensive $700ish. A positive is there is no bag to throw away. But the washable filter needs 24 hrs to dry - a spare is $19 (roughly?). And on emptyimg you get a bin, and face, full of dust because yhe trapdoor opens toward you. On hard floors the large motorised head is just OK 5/10. On carpet (1 room a t a time...!) it scores 5.5/10. Car cleaning (1 car at a time) 4/10. Battery endurance per 5 hours is enough for a quick tidy up in the living area, OR 1 reasonably clean car OR 1 carpeted room NO MORE! Charging time is poor abt 5 hours ridiculously slow in 2019 and the battery is built in, so no hot-swap. It would never (ever) have kept up with the twins as youngsters . For example, there's not enough suction power or battery endurance for renter/student pre-inspection panic cleanups (back in the day). The optuonal car cleaning kit is about another $80. You really need this to get to the nooks and crannies inside a car because the v7 is fat bodied, the supplied tools are inflexible and incompatible with 'normal'vacuum cleaner tools /attachments. I am disappointed with the V7.
I bought this from JBHi
Cordless vacuum with a brush attachment and a short nose attchment( which is very handy Never spent so much on a vacuum before but have been very please
I strangely look forward to vacuuming
Best vacuum cleaner I have ever owned. The suction is incredible. I vacuum twice a week and I cannot believe how much dust and hair there is for just two people. It’s easy to clean too. Love it sooo much!!
Great vacuum, very easy to handle and has a very strong suction. The only downfall is that you can’t vacuum up larger items the size of a five cent piece.
Purchased for $699.00.
Dyson v7 great as a cord-free, but battery dead in 3 months
No complaint on the design and performance on the cordless vacuum cleaner.
But the battery dead in three months.
Dyson promised to send replacement and nothing happened in 4 weeks.
Searched on Ebay, only 1 to 2 OEM batteries available for V7. Much more suppliers for V8.
Looks like V7 got a battery quality/supply problem.
Without a battery, the vacuum cleaner is useless.
Love it but shocks super bad me! BUT I have the fix!
Solved problem of ceramic floors always dirty with broom and stairs, But it shocks me super hard! FiX First wear tennis shoes and ,remove rings from your hands. Second, modify an automotive plug and insert into the charging port. Make sure the plug is the right material. Dyson says dont stick anything in it but the shock is real! It turns the vacuum off its so hard. I cant deal with it. But I love it and dont want to return it so we fixed the problem.
Great hand held vacuum!
I purchased this vacuum when my baby was born. Out house was only one year old, and the amount if dust and dirt I vacuumed up was appalling!
I use it on my hardwood floors to my carpet rooms without changing attachments. Highly recommend this version. I use the Max suction option, and am still amazed at the debris it collects.
Had a DC45, does the job, use mainly for the car so the compact size is handy.
Decide to buy this for small job around the house when kids make a mess of things.
Works really well. We have the Dyson cord ball vacuum for a few years and the wife loves that one. She does thrash the ball vacuum and I’m surprise it is still working.
This V7 is great. It’s permanently left in Max mode. It’ll do the 3 bedroom house as we have timber floor boards and it’s quick. The bigger canister than the DC 45 is useful. Battery will get hot and it won’t charge until it cool down, not an issue for me.
Hoping Dyson will design an autonomous vacuum.
We had an older barrel Dyson that was great but needed new filters which Dyson said were no longer available so after talking with Dyson they talked me into a new machine. I purchased direct from Dyson and received the V7 in the 1st week of October 2018. The Machine stopped working just before new year. Contacted Dyson on 2nd January and was told battery was faulty but they were out of stock but I would be notified when available and it would be replaced. Batteries were due "any day now and we will keep you informed." Called back on 8th January and got the same speil. "[name removed]" sent me a text and was going to call back the next day. Never happened. I replied help to her text and again, no action from Dyson. Rang again today 16th January and yes, the same old spiel as from the other 2 customer service reps. I asked why, if there was difficulty getting batteries, did they not stock an item they supply and said was difficult to import. I then asked why they couldn't replace the battery with 1 from a machine they had in stock or just replace the entire machine and was told "That's not our policy".
Definitely not a happy customer.
Can't live without it
This truly makes life easier with Persian cat Milly. She sheds all over my house and this picks up her fur like a dream. It also has a good battery life not like some other hand held I have had and its not heavy. It is also easy to empty. Great purchase!
The Dyson stick is a great product. We have a golden retriever and therefore need to vacuum on a daily basis, the Dyson sticks makes vacuuming easy and enjoyable, I know enjoyable.
Our Dyson stick is a cordless so the charge will last for approx 30 mins. We have floor board (no carpet) so it is fine for us but I’m not sure how it would go on carpet.
I have been forever carting around my old Miele barrel vacuum over two storeys, and while I love our hairball of a dog, I can't stand dog hair in the house and vacuuming is a long, arduous routine to eliminate it. The hard floors are easy enough (between cord tangles, etc.) but the rugs take a really long time. We had decided to get our folks a Dyson stick for Christmas, which is what got me into looking into them - consulting the Choice and Product Review sites. Impressed with the reported performance, I got the Animal with its extra attachment for the rugs. (I would have loved the Choice "Recommended" Absolute - most powerful - but it's quite expensive, and it turns out the V7 is more than adequate for a modest sized house).
There are so many refreshingly wonderful features of the Dyson over my old vacuum, it has shaved hours off my housework time, and made the task a WHOLE lot more pleasant. While it is “early days” yet (in my first month of use), if it continues to work as expected, I will remain one very happy customer.
1. It is powerful - excellent suction
* It cleans really well on the High Suction (lower) setting on hard floors, picking up everything the wide head covers - my barrel vac lost suction at the head’s edges, this one with its spinning rollers collects almost everything it passes over. I say "almost" because I did note the rollers won't take larger/heavier items like small pebbles, they're spun back out (had to pick them up).
* The Max setting strips the rugs clean of debris in a fraction of the time it used to take, I am gobsmacked, this has literally saved me hours, the floorboards and tiles are clean and the rugs look great. The hard floor head seems to clean my rugs just as well as the smaller rug head.
* Using an attachment for the furnishings (in handheld mode) makes for a quick clean. Effective and convenient for spot cleaning on dry surfaces - crumbs/dog hair/fluff etc. gone in 1-2 passes.
* In the car, only the Max suction stood a chance against the dense automotive carpet that hadn't been vacuumed in months. It didn’t last the charge and I turned to my barrel vacuum with its flexible hose to get to the places the bulky (in the confines of the car) handheld couldn’t enter - I'll need to buy the $29 extender attachment if I want to be able to vacuum the whole car interior. I have been eyeing the $89 3-tool car kit, which contains the extender, plus a very useful looking bendy tool that can reach under/around normally inaccessible places, and a small flat brush head. While I would love this kit, I would not be surprise if the more powerful models (i.e. V10) simply did a better job on those tough automotive carpets.
2. It's light and least effort to use:
* A small person can carry it around easily, lift it with one arm, manoeuvre a LOT more easily than with a corded barrel. The spinning head turns into corners in ways my standard barrel vac head cannot, and with no cords or hoses in the way, I get around a lot quicker and with far less effort.
* 2 settings only - High Suction and Max Suction. High Suction does a great job on hard floors, is not very loud and provides the longest use time before recharge. I find I only need Max Suction (which is much louder) if something is wedged under a table leg or I'm vacuuming pet hair from the rugs.
* The manual doesn't make much sense to a first timer - names of the parts/tools would have been helpful!
3. Operation is smooth and smart
* Easily attaches/detaches to/from dock and tools, the pull button to empty the bin - big red button, 1 distinct click and it's in/out/open/closed - my elderly folks should have no trouble operating.
* I've never liked emptying bagless vacs but this isn't too bad - I can get the bin chamber into a bag before expelling the contents and close it on its way up out of the bag without a sneezing fit from a face full of dust particles. I like the way the “trapdoor” emptying mechanism works, just 3 steps.
* What won’t be any fun is regular cleaning of trapped hair etc. in the bin and rollers, and routine washing of the filter (with a whopping 24 hour drying time, according to the manual - note that water is the enemy of this appliance). It’s a bit more maintenance than the barrel vac but more environmentally friendly and cost efficient.
* More hygienic, too - I can’t see let alone clean most parts of my barrel vac and brush head. Unlike the bag in my barrel vac, the bin chamber is small and requires frequent emptying, and is made of clear plastic so you can see much of what has been sucked in. Rifling through its wispy contents for, say, an earring, is not anywhere near as revoting as cutting open a much larger vacuum bag and searching through the dense gunk of the last dozen vacuums.
* You have to hold the trigger for it to run while vacuuming but it doesn’t bother me - it's a hair trigger, a little pressure and it’s on, no effort required. Then again, I’m not so tall I’m hunched over a short stick - it’s a comfortable push off for someone 5ft tall. (It’s certainly the right height to cop a warm puff of air to the face from the spinning motor when I bring it in too close!).
* I do wish the dock accommodated all the attachments, ready to click off/on as needed, but I appreciate its compact design would be ruined fitting on 2 more large tools.
4. Charge (in use) time isn't terrible
* You only get about 10-15mins on the Max setting. I can get all the rugs downstairs cleaned in one charge.
* On hard floors the High Suction setting does a great job and I get probably 20+ mins, which turns out to be more than enough most times time for large areas, or multiple rooms, of up to around 17sq. No wasting the charge when (e.g.) stopping to move something, tidy, take a call, change rooms, etc. since the motor stops the moment you release the trigger and stop vacuuming.
5. Recharge time
* I think it's about 20mins - half an hour(? didn't time it) for a full recharge, much less for a short recharge.
I tend to vacuum an area, stop to finish tidying, by the time I'm ready to recommence vacuuming it has recharged.
* I have noticed that if you work it on Max suction until it stops and needs a recharge, the orange fault light appears when it’s returned to the dock. This is not a cause for panic, it just means it’s a bit hot and needs to cool down first. The light returns to blue when it sufficiently cools and starts to recharge.
If you tend to clean one area at a time (as opposed to vacuuming the whole home in one go), a handstick like this will suit perfectly.
It’s a beautiful machine, and a bit expensive - if this model didn’t drop $200 in price I may not have taken the plunge. I’m glad it/I did, it has made my life so much easier, I can enjoy the household commotions rather than stress over the dog, traffic etc. in & out, it’s much easier to keep areas clean all the time. I hope it also has the longevity of a good vacuum, especially given it is treated a LOT more carefully - my Miele barrel vac may be awkward & clumsy in comparison, cracked and probably quite dirty, but it still working strongly after several years of heavy use and a couple of falls down the stairs! If my new Dyson proves anywhere near as robust, and I don't have to spend too much more on accessories, I may update my rating to 5 stars.
Super Handy With Children
I use my stick Dyson on carpet, tiles and Lino flower planks. It works marvellously on all surfaces and I also use it in both landcruisers and my prado with excellent results also.
If you have a spot that’s Harder to clean I just push the switch over to the ‘Max’ setting and away I go with no issues. It’s light, easy to used, it swivels so well there isn’t much I can’t get to now. Emptying is a breeze, just hold it over the bin, lift the handle and bam all the dirt is in the bin.
Easy to charge with the charger mounted on the wall, I use it daily with the kids after they have finished eating. I just whip it out and wiz around and all tidy again. I bought it after having my second Cesar with my son as it was safer to use after surgery. I run around and pick everything off the floor in the entire house (4 bed, 2 bath, large lounge room, dining and kitchen area, laundry) and am able to vacuum the entire house with no battery going flat.
Charging is around 5 hours which isn’t a problem.
I recommend this product as it’s such an easy effective vacuum to use. You won’t be disappointed.
I may never plug my big vacuum cleaner in again.
This is my third cordless or stick vacuum cleaner and definitely a winner. I have vinyl floor boards and tiles as well as carpet and use it for all surfaces. It is gentle and scratch free on the tiles and vinyl and when I do the carpet I put it on maximum suction. It only weighs 4 kg and is so easy to operate I can’t be bothered getting out my big Dyson and plugging it in.
Perfect. Can’t live without it!
I have been meaning to review this product for ages but never got around to it. I have only good things to say. Yay... so unusual these days!
It is light, easy to use, battery lasts long enough to whip around the dirty areas and when I need a thorough clean I need to recharge half way through my large house. Floors are wooden in kitchen, family room and hall and elsewhere they are carpeted. Easy to empty. Only once had a blockage . I rang Dyson and employee walked me through clearing it.
The perfect handheld vacuum.
The Dyson V7 Animal is a stick vacuum and handheld vacuum in one. It's not cheap. But for the premium price you'll get excellent performance, even on pet hair, and plenty of useful tools. If you want to use it on maximum power, though, you'll only get six minutes of battery life. So charging it often is key.
Absolutely love and will never buy another brand again!
I have an apartment with carpet and tiles. I've lived here for nearly a year and I'm still astonished by the amount of dirt my Dyson pulls out of the carpet. Just looking at it you wouldn't even think it's dirty, but after running the vacuum over the carpet, you quickly realise you were wrong!
I also have a dog, and my Dyson is a life saver for picking up dog hair. I use it on the couch, on the tiles and carpet mats. Have recommended to my friends and family and managed to convince 2 of them to buy one so far and they also love it. I will never buy another brand again!
Can’t live without it
Purchased this almost twelve months ago and it is one of the best thing we have ever bought. We were a bit apprehensive about the battery life of the smaller models, so went with this. Great decision. The 20 minute battery life suits our two story apartment perfectly. We can do both levels and the staircase in the time available.
We recommend buying this product to all our friends and family.
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