Dyson V7 Motorhead
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Disappointing for the price. Lasted a couple of years. Designed to fail. Uncomfortable grip. First the battery charger failed, so bought a replacement. Then the battery failed so bought a replacement. Then it stopped working again so I threw it in the bin. My DeWalt power tools are still working (just) on 15 year old original batteries. Show details
Useless battery – Battery absolutely not fit for purpose. Degrades to almost zero run time just out of warranty period. Product support is slow and useless and replacement batteries are almost half the cost of a machine despite being ridiculously low capacity Show details
Reviews with attachments
Constantly choking!!! – We use it mostly on tiles and it is probably the most frustrating home appliance we own. 90% of the time it is choking while vacuuming. The instructions say that it is because something is blocked up, it is not. If it is, then it is way too sensitive. This is the last time I buy Dyson because I spend more time trying work out why it’s not just vacuuming than actually vacuuming… Show details
This isn't normal behaviour for the Dyson V7 and we are… Read more
Good suction – Mitchell and Brown got a discount on V7 so we decided to get one for our work area and accomodation. The pricing was great $398. Come with 3 adaptor heads and very easy to assemble. We have very fine, abrasive and yet heavy dust due to the concentrates we produce on the minesite, so the carpets and vinyl floor always require cleaning. With the… Read more
max power on, we can collect a full canister of dust. However the battery life on the max power setting, you will get 5-6 minutes before a recharge. On a normal power I managed to get about 30 minutes.
The noise level is reasonable at 78 dB for max power and 71 dB for normal; using Apple watch.
Empty the dust canister is quick and easy, charging is quick and the unit is light enough for short time usage.
One recommendation I would suggest will be a stay on trigger function; instead of continuously holding the trigger to operate.
Overall happy with the V7.
Very happy with the v7 motorhead – This is my first cordless vacuum cleaner, after a few weeks of use it does everything I want. Used on short pile carpet and sculptured slate floor tiles. It does a really good job on both. Build quality is very good and comes with all needed attachments. I like the direct drive motorhead which avoids complications of a belt-drive and clutch used… Read more
on other brand stick vac's I looked at.
An imperfection is the exhaust air blows out directly onto your body. I didn't like that despite the HEPA filter so made a simple air deflector from an old yogurt container not pretty but does the job perfectly. Mr Dyson please take note!
Positive reviews
Perfect Spot Clean Vacuum – Great for everyday use for spot-cleaning messes and giving your place a quick go-over. The motorhead attachment works well on both carpet and any hard floor service. I would recommend this vacuum to anyone after a fast and effective clean. Show details
V7 Good product with excellent customer service – We've had 2+ years of use from our Dyson V7 but ran into problems just prior to its 2 year warranty ending. Dyson replaced the battery after assessing the fault over the phone. They sent a replacement battery (promtly) which rectified the problem. I also experienced a problem with the Powerhead. It seemed to run intermittently and… Read more · 1
just recently stopped.
Prior to this problem, the machine had worked very well and has been used daily since puchased in 2020.
I've contacted Dyson and they have organised a replacement. Can I just say, full marks for their prompt service and standing behind their product for it was just out of warranty
Much appreciated!
Makes life easy – Easy to use for all ages. Removes fine dust and hair and leaves the place clean and tidy. I could not do without this product. It is a must-buy for all homes. Show details
Negative reviews
Battery fails to hold charge, I’ll never touch Dyson again – Well, Dyson have completely screwed the pooch with this latest ballsup of a product. I must have purchased it a few years ago now, but it fails to hold charge. I wouldn’t have used this more then 100 times, if that. Modern lithium batteries are meant to last 300-500 cycles, so there’s no excuse. It runs for about 10 seconds, from being plugged… Read more
in for hours “charging”. If I plug it back in and charge it and the. Use it immediately, it runs as expected. So, it clearly has a drain problem within the circuitry. Who designed this??? They need to be fired.
What blows my mind is that, in the past, Dyson had a good reputation for quality durable goods. This product is far from that. Clearly they’ve used inferior parts, and haven’t done the basics of quality control. A total opposite of what this company is meant to represent.
Many reviews on here state the exact same issue.
Due to this, I’ll never, ever, buy a product of theirs, ever again. Did I say ever enough?
Good work Dyson. You’ve screwed yourself and all your customers in the process. Goodbye. You’re dead to me now.
Hi, Ant33, and thanks for bringing this to our attention.… Read more
Can't Even Get Hold of Dyson On the Phone! – My Dyson V7 has been frustratingly breaking down for a few months now, running for only a minute or so. Have been trying to call Dyson to effect warranty however, the calls keep failing!, tried again and again, hopeless, a waste of my time! I am reading on reviews it is likely that the battery needs replacing and then when the battery is replaced its none the better. Dyson, what are you doing? Answer your phones! Show details
Hi there and thanks for letting us know this is happening… Read more
2years old replaced battery 3 x – I’ve replaced the head with a soft head which is much better on hardwood floors. I have also had to replace the battery 3x. I wouldn’t recommend this vacuum to anyone.
Recent reviews
Even Better Than The Original Stick – I have three sticks at home - due to many reasons... The V7 was bought on a whim due to new lower price and it is better by a long way then the other three original ones. It sucks better, handles wooden floors much easier. It avoids the hair tangle issues the other ones face. It is quieter and feels much stronger Show details
NOT SUITABLE FOR HARD FLOORS! – While I'm happy with the battery life of my recently purchased Dyson V7 I am unable to use it as it leaves marks on my polished wooden floors. Dyson claims that their motorbar cleaner head is universal, however please be aware it is not! All models should include "fluffy" cleaner head which is included in Dyson Absolute range of vacuum cleaners… Read more
and was included in my old Dyson V6 Absolute which lasted about 5 years and did a great job. Disappointed .
Find out how Dyson V7 Motorhead compares to other Stick & Cordless Vacuum Cleaners
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It is rubbish – The most useless piece of equipment we have ever had the misfortune to part with hard eaned forThe battery goes flat after vaccuuming 3 rooms and rhe supposed "long Life"replacement I bought is just as useless.Our floors are vinyl planks except bedrooms that are carpeted.it picks up dirt well ,but battery life is awful.We live in a modest 3 bed… Read more
home and it takes 2 and sometimes 3 charges to do the house.I would not reccomend the product to anyone We purchased this on 14/8/2021 Ihope other read this and do not bother to waste money on such an item
Thanks for letting us know how you're feeling about your… Read more (+1 reply)
Dyson V7 is average – Dyson V7 Motorhead stopped working 3 days before Christmas. If the motorhead stops then the vaccuum is useless. Did all the trouble shooting tips, nothing. Can buy new motorhead online for $195 if can get your hand on one..this is ridiculous when the whole vaccuum cost $350. Update: as vaccuum was still in 2 year warranty period contacted Dyson who replaced the motorhead which was great. Show details
Hi Chevin, we're saddened to hear this happened to you… Read more (+1 reply)
Battery lasted just over 2 years – The battery was working fine (long battery life etc), until 1 day it just stopped charging. Didn't deteriorate at all, just suddenly stopped. Replacement battery costs $130 and only has a 12 month warranty. So disappointing. Show details
Great product if only the battery last longer that 2 minutes – The vacuum picks up all the dirt's and dusk really well. However, recently the battery lasts for 2 minutes. Only had the vacuum for 2 years. Not sure if I should buy a replacement battery. Show details
Battery is awful even after replacing – I also purchased the V7 pink model. Battery started getting weak & failed right after warranty. Contacted Dyson to get a new a battery and they said it was out of stock for 6+ months but when it was back in stock it would it would cost $50 less than buying a whole new one at this point, so I bought an identical battery on Amazon that was in stock… Read more
& had good reviews that one still is only working for about 2 minutes- if that. There is something mechanically wrong with this unit. Will never buy a Dyson even on sale again if it’s a throwaway & has to be replaced regardless after 1.5 -2 years. I’m sure there are cheaper throwaway units from other manufacturers.
Battery life sux – Works ok but battery life sux . Used once month for 5 minutes at a time for less than 3 years before battery died, so under 3 hours total use(holiday house). Dyson charge $129 for replacement battery, thankfully cheaper elsewhere($40). Tossed my first dyson stick when battery died and replaced it with another(stupid idea) when it too died at 2… Read more
years I found I could purchase a new battery and it worked again (that one is still working well after 4 plus years with 3rd party battery). Dyson should tell their customers to expect to change their batteries every 2 years and their filters yearly. Otherwise their customers will either waste another $400-1200 on a new one or will vow to never buy another one and go with a competitor.
Hi DMB, We're disappointed to hear you feel this way and… Read more
Not good enough Dyson… Very disappointed with the Motorhead brush and Dyson’s response – *** Note there are 2 different brushes that you can buy this model which appear externally the same! One is a 3 prong connection and the other is a 4 prong connection!! Dyson does not make this clear anywhere on their website or in any of the material which comes with this machine about 2 different brush prong types!! *** My 77yo mother bought… Read more
this Dyson V7 vacuum cleaner with high expectations from a retailer in Wodonga in 2020 for $399. She used it for several months and noticed the brush hair on the brush had worn out so went to the retailer where she bought it to ask to buy a new brush for the brush head. Their response was can’t help. There were no brushes for sale on the Dyson website, only the full MotorHead for $125. So then she searched online and managed to find a replacement brush to buy for a Dyson V7 Motorhead. So then searched EBay for a V7 MotorHead. She paid $40 on eBay and when it arrived she tried to fit it but noticed it wouldn’t fit. She then bought another one she thought was correct but again this didn’t fit. After much frustration she then asked me to try and fit it. I checked it out and after a while I noticed the original brush was a 3 prong type whereas the one she purchased was a 4 prong type. No where in the ads online or material that came with the vacuum did it indicate there are 2 different brush types (3 prong or 4 prong). Wth did Dyson change the brush type for a model with nothing to indicate there are 2 different types?? In the end my mum got so upset with this unit she had thrown it in the bin!
I rang Dyson customer service a couple of weeks ago and the woman I spoke to showed little concern for the frustration we experienced. We spent $80 on replacement brushed that didn’t fit! Their advice was they don’t sell this 3 prong type and only offered the MotorHead for $125. So Dyson believe that after spending $399 that if the brush wears out after several months that the solution is for a customer to then need to purchase a new MotorHead for a further $125? Hmmm…
I mentioned to the Dyson customer service officer the frustration we experienced and suggested that Dyson should make some reference somewhere to the 2 different prong types available. I sensed she had little interest in taking this feedback seriously and it was falling on deaf ears. She was more interested in selling me a new MotorHead for $125 rather than listening to customer feedback. My feedback was not simply to practice making a complaint! I rang so they could possibly publicise this somewhere yet sense they will ignore this feedback and let other customers experience the same frustration!!
We could not recommend Dyson based on the performance of this vacuum and especially the customer service I received. We won’t be buying Dyson products again…
Not good enough Dyson…
Hi Shane, we're disappointed to hear you feel this way. if… Read more (+1 reply)
Very disappointed – Purchased a top of the range corded Dyson some 10 years ago and still going like new. Came with a lot of attachments that never have been used Can't say the same about the cordless vacuum cleaner I bought in November 2019 from Domayne. The corded one is now too heavy for me and a lightweight cordless vacuum cleaner seemed a good option. … Read more
Because of my disabilty I get help in to assist and in December I asked the girl suport worker to vacuum the floor but the Dyson would only go for a few seconds before dying. Because of COVID in Qld have not had any support help this year and floor has not been vacuumed since last year and the corded Dyson too heavy for me. My wife is bedridden with dementia and I am her carer. The battery warranty is 24 months . The battery lasted 25 months meaning it is out of warranty by about 30,days and would cost $99 to replace a new battery. Dyson claim the battery should last about 4 years or 48 months, not just 25 months. Have tried to find an email address for Dyson support but it does not seem to exist and hoping Dyson will read this review and consider my disappointment in this purchase and I can thus modify my review in a positive manner about the Coy. Dyson in good faith and your ethical standards and product name, please reconsider your warranty on this machine and be a little flexible given that it is just a very short time past your expressed warranty. I listen to law talk on the radio and often warranty matters come up such as those implied as merchantable quality by the retailer, compared to those expressed by the manufacturer.
While we do apologise for any disapppointment, Batteries… Read more
very disappointed with the V7 model – I have just purchased my 6th Dyson vacuum a very satisfied customer for over 20 yrs. I was replacing my V6 model which lasted 5yrs which I was extremely happy with as with all the others I've purchased. I've had this one for 1 month. As the V6 is now unavailable I researched the V7 expecting it to be a superior upgraded model. I rang the customer… Read more
service line prior to get details of the various models. I was told my V6 attachments would fit the V7 so I opted for the motorhead with fewer attachments but a better motor head. After receiving my order I am for the first time so disappointed. Trying to empty the canister for the first time the whole canister would dislodge and the bottom flap would not open I contacted the service line and with instruction and much fiddling concluded it hadn't been assembled correctly in production we finally got it clicked in as it should have been. The V6 attachments DO NOT FIT the V7, so I have the limited few which came with this model. The suction is under par and not as strong on the low setting as my old model and this superior motor head does not work on my shag pile rug the head is forever jamming. I never had any of these issues with my old model this is clearly inferior. This is also the view of my husband who is of the same opinion. I paid $499 and its not worth the money..... I don't know whether to return it and pay more for a better model but in two minds about Dyson now....I never give reviews but felt in this instance I felt I needed to.
Find out how Dyson V7 Motorhead compares to other Stick & Cordless Vacuum Cleaners
Know better, choose better.
Disappointed! – I was so excited to get my new DysonV7 Motorhead stick as I used Dyson for many years, but unfortunately, It did not last! It keeps cutting off and now the brush is not spinning again! It was replaced a few months ago, after I spoke to appliance repairs person! My vacuum is always emptied and cleaned after each use. I do not use it everyday, far from it, as i live on my own! Will be looking for another brand if company is unhelpful! Rant over!
Trigger doesn't stay on by itself – Works well and happy in general but wouldn't have bought it if I knew you couldn't set the trigger to stay on by itself. Can't believe anyone would make a vacuum cleaner where the trigger has to be constantly held on. After 10 mins of vacuuming my finger hurts and I have strong fingers so must be shocking for a small woman. Also sometimes hard… Read more
to empty as the release catch doesn't always work easily.
Stupid design Dyson and can't fathom the thinking behind it for a company that says it makes the best cleaners in the world. Very disappointing.
We certainly wouldn't expect you to experience any… Read more
Fantastic Vacuum cleaner – I purchased this vacuum cleaner because my other one died l needed something to quickly clean up little messes left by kids and a dog. It works brilliantly being able to be used on carpet, vinyl, and tiled floors. It's easy to use and easy to empty. Being cordless is brilliant and it's not too heavy to handle either. My only issue is that you have… Read more
to hold the trigger down constantly to operate the machine. It would have been good to just be able to press the trigger to go and press to stop. This is my 4th Dyson vacuum cleaner. I have had other brand vacuum cleaners and in my opinion, Dyson wins hands down.
Dyson V7 Motörhead – Loved this product so much I bought one for my mum. So easy to use and clean out when it’s full. Can recommend it as a wonderful product. The charge lasts 30 minutes on the normal function and about 10 minutes when on the super charged clean. It really is a great product to have and I know I will get another when the time is right.
Great for a quick go around the house – This vacuum cleaner is fantastic on hardfloors and does a good job on picking up most things from the carpet. The only issue is the battery died after 12 months and was replaced by Dyson without any question. I would recommend the V7 Dyson Show details
Really good for smaller spaces! – This vacuum is really effective at picking up even the most embedded fur/dust over carpet. If your priority is a powerful vacuum for a small space this is perfect. It will last up to 30 minutes on the min suction and around 5 minutes on the max suction on a full charge. Luckily that is enough time to get me through a decent once over through main… Read more
living areas. Not ideal for a full house deep clean but of course, that is not the intended use for this product so as long as you're doing your due diligence and purchasing the model for your needs, and not because of price point, you will be impressed with its performance! It is super easy to clean, mess free and very intuitive in its design.
Good for what it is – I will say that this vacuum cleaner was my first cordless and a major upgrade from the Kmart vacuum cleaner I had previously. It does the job, and is very convenient. The battery did die about 1-2 years after purchase, so we replaced it with one from Amazon because it was way cheaper than on the Dyson website. It now has a much better battery… Read more · 1
life. It's also not the sturdiest, the casing feels a bit cheap and clunky. Was it worth the $350 I paid for it? Yes. Do I wish it was a bit more durable and the battery didn't die so quickly? Also yes. Overall would buy again, but if you're able to buy a better model, I probably would.
As an aside, it's a wench to clean, if you want to take it apart and really get in there. Near impossible to put it back together properly. Really wish there were better instructions for this.
Great suction makes up for poor battery – I had heard awesome reviews on the Dyson V7 and knew I needed to get one and try it myself! I must say I was not disappointed! The vacuum does not miss a beat!!! The only down fall is the short battery life ! Show details
Not the Quality you expect from Dyson – This vacuum is a fair quality product (not junk like Electrolux). Backed by top class customer service. Unfortunately it needs it. The V7 has issues with the filter causing pulsing, as if it’s choking. Well it is choking, so remove the filter and tap it until it dislodges the dust causing the issue. This is common and can be helped with regular,… Read more
thorough rinsing. I was sent a second filter by Dyson so while one is drying I can keep using the vacuum. A simple work around. Otherwise the vacuum is competent. It doesn’t like little stones, which is not ideal for us as we live on a rural property, and vacuum everyday. The disappointment comes from expecting more from a Dyson, and paying top dollar. I feel confident that with such an amazing team behind the product I will have years of happy vacuuming⭐️
Cutting out seems to be common – I placed mine in the bin as I was sick of it cutting out on high speed. Had it for years and no matter what I done it kept cutting out. Filters and head always kept clean. Show details
We are sorry to hear of this, however if a Dyson machine… Read more
Can't live without Dyson V7 Motorhead Vacuum – I've got most of the Dyson products and I actually remember when I got the "Power Ball" Vacuum, I thought nothing will replace this. I have been skeptical about a battery powered vacuuming devices. But after my parents got one and the price dropped I got one. I must note since I got my Robot Vacuum I don't use the mains powered Dyson vacuum as… Read more
much.
The V7 with motorhead is light, performs well on all surfaces and has almost rendered my Dyson Ball vacuum obsolete. With the robot and the ability to use this daily I haven't used the "main" vacuum for almost 3 months.
This Vacuum is more than enough for any hard surface and the motor head also does well on carpets, rugs etc. The attachments make it quick and easy to get all the nooks and crannies.
Whilst I've tried the other Dyson handhelds V8-V11 for this price point I believe it's light and powerful enough to stay comfortable, both physically and on the back pocket.
I didn't want to believe a handheld could spell end of mains powered vacuuming, but we'll it's very possible with units like this.
Highly recommended.
Life changing. Powerful suction, easy to empty, versatile accessories. The only brand I’d recommend – Performs well on boards and carpet. The accessories make dusting really easy as well as hard to reach places like small nooks or cobwebs on ceilings. Great safety features like automatic cut off when full. Show details
I’m sick of buying Dyson we’re only getting 18 months out of a $700 unit – I’m sick of buying Dyson we’re only getting 18 months out of a $700 unit
That's not what we'd expected to hear, Tasker. To discuss… Read more
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