Great product - worth it
I live in a pretty small town house (2 bedrooms + 3 floors) and it is very handy to use. Expensive but worth every penny. It performs decently on carpet and floorboards. I would say that if you needed something industrial then you might need to look elsewhere.
I have carpet and tiles in my house and two children. The Dyson is great because I can quickly grab it out and use it. The battery life has slightly diminished but it is 3 years old. Love it and recommend it
this is perfect cant live without it.
I use this vacume for both timber floors and carpeted areas. keeps my house clean as is so quick to pick up and clean the floors without the added time of pulling out cords and then having to wind them back up or having to constantly having to change power points
USE IT EVERYDAY
I use this for everything, hard floors, carpet, rugs, bathroom. So easy and use and clean. I love the different attachments and it can get into hard to reach place like my car.
Product was a waste of money. Always had battery issues and is now being tossed and replaced by a good old, wont-die-on-me broom.
When it worked, it did a great job. Too bad it only held its charge for 30 seconds.
Purchased in May 2017.
OK vacuum cleaner but appalling support
For 2+ years the Dyson V8 it did a good job but the battery run time never matched the Dyson claims.
And now like many others, my battery does not hold charge: shows 100% charged but stops after less than 1 minute of use.
Put it back on charge and it shows fully charged again within minutes just to use it for another minute, absolutely useless...
By the way, the charge indicator is a gimmick that never worked properly, from full charge it would go straight into a full stop, a smart machine excelling at telling me why it can't do the job...
So I want to buy a new battery but Dyson's website says:
$85 'No stock - call for assistance' calling the 1800 number advises waiting time of 137 minutes. Their other options (new V11) wait time was 126 minutes.
The 1800 number is the only phone for everything Dyson in Australia, every state has branches but no phone numbers to check for local stock for anything other than walk in.
Retailers selling Dyson products don't bother with spares either.
eBay is full of non genuine Dyson battery listings and I found only one scalper claiming to sell a genuine Dyson battery for $150, but how can I know it is still genuine???
Why is Dyson creating such problems?
Why is the call center eternally overwhelmed?
Instead of excuses, why not get more people to support their products?
Dyson says it wants to go 100% cordless, what's the point if they refuse to sell spare batteries?
Dyson makes fancy looking overpriced products with 0 support enticing people to new models by deliberately not selling major spare parts like batteries.
Avoid anything Dyson!
Purchased in January 2017 at David Jones Perth.
Excellent product - easy to use and cleans well
We use the Dyson on wood and carpet. It picks up more than the wired vacuum cleaner and it's quite easy to do the house on a charge. We use the standard setting. I'm not sure why you'd use the very powerful setting given that the battery will only last 7 minutes instead of 40.
Good suction but wished the battery life lasted longer
I've always been interested in buying a Dyson vacuum and when I finally did, I wasn't disappointed. The suction was very good and I use this mostly on floorboards and around small corners in the house. However, the battery life only lasts 15-20 minutes each time and it is so frustrating that it runs out of battery so fast and it needs to be charged so often.
Purchased in November 2018.
Battery needed replacement
Our Dyson v8 battery did not hold its charge and needed replacement in less than 2 years . Very frustrating only having less than a minute to vacuum the house on Max setting .
Purchased in May 2017.
Wish it had longer battery life
I’m new to Dyson - I do enjoy the ease of the Dyson however I do wish it had a longer battery life. It runs out at times when I most need it. Great for emergency and quick use but I will probably have to invest in another vacuum that I can rely on for longer .
Battery deteriorated and stopped working
Purchased brand new for over $900 when released. Only have small apartment so hasn't been used too much. Battery lasted less and less each time used and now lasts less than 30 seconds. I emailed Dyson last month and they advised the battery needs replacing for $85. I am only just outside of warranty and Consumer Guarantees Act may help due to the high value of the vacuum, but awaiting response from Dyson on this. Tried calling today and was on hold for over 1 hours even though automated voice advised wait time was '0 mins, 1 second'. Eventually the call dropped out, as could not be answered before the call centre had closed. I was going to upgrade to a V11, but now I am thinking why should I reward a company with poor experience so far on V8 resolution.
Great machine and easy to use
I was disappointed when the battery died 2 weeks out of warranty. I took it to Godfreys to be repaired and was told by the gentleman that the batteries in these machines could not be replaced so I rang Dyson and was told that this was not correct. The lady there sent me a new battery no charge. I can certainly recommend their after sales service
Great idea, poor execution
These machines have such a terrible battery life! With the price point they are at it has been nothing short of totally disappointing, I’ll never purchase Dyson again - what a waste of money!
Purchased in January 2018 for $1,000.00.
Very easy to use. Sits in the middle of my living room and I use it whenever there’s anything on the floor. So much better than the big wired one I used to have
Dyson - says it all
Absolutely gets the job done, great for animal hair and great suction! Amazing for a huge tiled house. Happy to say I own a Dyson vacuum. Definitely worth the money!
Purchased in March 2019.
Great buy for long term use
We use it on carpet, tiling and vinyl flooring. It has great suction and cleans thoroughly. Very powerful. Read instructions before using them on vinyl. The power suction changes as soon as you change surfaces. Carpet cleaning is super easy.
Super easy to use
My sister was pregnant last year and I bought this for her last year as a gift! I often borrowed it from her to clean my house and it is really convenient and easy to use! Although it’s a bit expensive but i think it’s still worth!
Would recommend it!
Good while it lasts
We have two large dogs that shed a lot of fur and as a first time stick vacuum user, it has been great. Initially the vacuum worked well on both hard floors and carpet, picking up dirt left behind by my corded vacuum. But over the past few months the vacuum has started to become quite loose at connection points, it's as though the head is too heavy for the unit to support. The shaft wobbles around, the plastic near the handle is gapping and to top it off the motor head has broken at the hinge. The vacuum has never been misused or dropped. I would expect such an expensive vacuum to last a lot longer. It is hard to justify a new $1000 vacuum every couple of years, durability just isn't there.
Purchased in August 2016.
Great handy little Vacuum.
This is a great small hand held vacuum. It’s great for small areas and for general picking up crumbs etc. The battery does not last for a full 3 bedroom house but it’s very powerful and not very noisy. It’s easy to charge although I find it hard to empty out to get the dust out of the main area. I have to fiddle with it a bit to get it happening. The foot must also be cleaned regularly as it will work intermittent if not cleaned out (figured this out later). It’s great on tiles, wooden floors and carpet. The battery life and how hard it is to fullly empty are the only negatives. Otherwise it’s a great product.
Purchased in August 2017 at Myers for $349.00.
Had 1 yr battery has died, very disappointed especially with the price you pay. Would not recommend. Only use every now and again, so the battery just died, also if you use on max it drains the battery.
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