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Economy Rental Cars

Economy Rental Cars

4.8 from 17 reviews · View Statistics

Reviews

4.8

17 reviews
3
(0)
2
(0)
1
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  • Value for Money
    4.8 (5)
  • Transparency
    5.0 (5)
  • Customer Service
    5.0 (5)
  • Booking Process
    5.0 (5)
  • Vehicle Condition
    4.6 (5)
  • Received Booked Vehicle
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Excellent service and great people to deal with

published

These guys were well organised, professional and friendly. I would definitely recommended them to anyone looking for a good quality rental at reasonable rates. Stare clear of other rental companies that call you back offering special deals after you have submitted a quite request.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypePeople Mover
Received Booked VehicleYes
See all answers
Aussie3030

Aussie3030Greater Melbourne (Outer), VIC

  • 2 reviews

Genuine Family run business with 1st Class Service

published

Great rates. Great service, and no extra fees or sneaky add-ons. Convenient location at the airport and the friendly service makes everybooking easy. Will definitely use them again. We were unfortunately rear-ended 10mins after pickup and they were fantastic. First concern was for our welfare, then a chageover car was speedily arranged with little fuss.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleYes
See all answers
TRISH

TRISHDarwin, NT

  • 2 reviews
  • Verified customer

A Breath of Fresh Air!

published

These people are just lovely! Genuine and helpful! The rates were cheaper and the time it took to do the paperwork was a matter of minutes! The car was clean and had no problems. I did some slight damage which they fixed and sent me the bill for - it was very reasonable, and there was no fuss! I certainly recommend them, and I'll certainly be using them again!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeHyundai Accent
Received Booked VehicleYes
See all answers
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Richard E

Richard EGreater Melbourne (Outer), VIC

Outstanding Business

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Vehicle TypeGetz
Received Booked VehicleYes
See all answers

Great people

published

These guys are great. The location is convenient, so you get lower rates than the big companies, and don't have to go out of your way to find them. They're in the parking lot of the airport. Ann-Marie was superb in giving me local knowledge and honest feedback about touristic things. Ian has gone beyond the call of duty to return my expensive sunglasses to me, that I left in the rental. Even so much as to offer shipping them to me in the US. Thanks!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Incentivised ReviewNo
Received Booked VehicleNo, I received a worse vehicle
See all answers
Pearly K

Pearly KSingapore

  • Verified customer

Extremely helpful!!

published

We rented one of their cars over the Christmas period and they were nothing but helpful! I had some questions about their fleet and Ian was very patient in his replies. The whole pickup and return process were also quick and fuss free. When one of my family members left her phone in the car by accident, Ian did not hesitate to mail it back to us (in Singapore!) at the earliest, without even asking that we pay for postage. If this isn’t the best customer service anyone can ask for, I don’t know what is! Thank you so much again! My family and I will definitely rent from them again when we return to Gold Coast

Joanna

Joanna

  • 2 reviews
  • 1 like
  • Verified customer

Fantastic fuss free service

published

Extremely easy company to deal with, booking process was easy, pick up was easy and drop off was easy. I'd definitely recommend this hire company to anyone travelling to the Gold Coast.

  • Verified customer

they rescued our holiday

published

Great value and friendly service

published

Friendly informative booking done over the phone. On arrival, I found the staff friendly and the car was of good quality at an excellent price. Very good company not to be confused with Economy Car Rentals.

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wcww

wcwwAU

  • 8 reviews
  • 1 like

Excellent! Everything is just so simple!

published

Very good, just take a pic of your fuel tank

published

Upon pick up they were very nice and welcoming. Car was in good condition. As soon as we jumped in we noticed petrol was only 3/4 full, used for a week and everything was fine. We filled it up 3/4 the night before and once we returned they indicated it was meant to be full filled. Which is perfectly fine, but they kept saying it was full tank when we got it (but it wasn't) therefore they will be taking money out of our bank account for the 1/4 tank. Do not like the fact that they kept pressing it was 'full tank'. This is enough for us to rent from another car hire.

Too easy

published

Two families hired a Tarago 8 seater on our arrival at 7am. A short stroll from the domestic terminal and our car was waiting. The correspondence from the office to myself was always immediate, we were very happy with the price and [Name removed] was very helpful. We couldn't fault the car and the service we received from Economy. No hidden costs. Well done guys, we will be passing on your name to our friends!

Amanda N

Amanda NSydney

  • 4 reviews

Fantastic service, great value and quality!

published

We hired a car for the long weekend. Everything was 100%, from the customer service (especially good), quality and cleanliness of the car, fitted baby seat and definitely the price!
Can highly recommend them...

Heather Bradley

Heather BradleyMandurah. Western Australia

Economy. Hired a tarago. Great service

published

Hired a tarago 8 sweater van this year in may. We had no
Robles at all. We found the staff so friendly and welcoming, picking up the car was quick and easy. No extra hidden fees.
Close to Gold Coast airport. Can walk from terminal if need be. But they will come and pick you up
We walked it. Whilst family waited at airport but on returning the van they were great they took us from their office over to the terminal
Vechicle. Was nice and clean. Had no problems at all. And would def. recommend and use them again instead of the big named brands
Close to the Gold Coast airport. Walking distance if need be. As not in main terminal keeps expenses dwn
Nothing that we found. Would def use again.

RATNA Kumar

RATNA KumarKuala Lumpur, Malaysia

Hassle free and great service

published

We arrived an hour late at 9.30pm....[name removed] who owns this company waited and picked us up without any fuss from the arrival hall once we called him upon us clearing Customs, he then drove us over to his office nearby and did the paperwork in less than 10mins. All the time, he was cheerful and made us ( first time visitors to the Goldcoast) feel at ease with his humour and helpful pointers and easy conversation.

The car, a Magna was in great condition and we returned it 8 days later with sweet memories of our visit and hassle free transaction at this car rental company. I think the pricing was very reasonable as well. Thank u Ian and team for making this a great visit.
Friendly, reasonable price, hassle free paperwork, efficient.

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Best Car Rental Company I've ever used.

published
1 comment
Peter Weston
Peter Weston

would hire with them again no problem

published

hired a car from them on the gold coast picked me up at the airport with in two minutes of phoning to say i was there. excess waiver fee was only $6 a day no hidden cost, car was clean, staff were good,cant ask for any more.
every thing

1 comment
Janelle_Logue
Janelle_Logue

Sounds like a great deal

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