It was the perfect solution for moving our family home! Great quality trailer and very affordable! Thankyou!
The customer service both in store and over the phone was very friendly and straight forward.
Payments were easily handled over the phone so that we could secure our. Icing date and trailer hire.
We used the furniture moving trailer to move from Cloncurry to Cairns in one smooth move!
Nice set-up, shame about the delay's on collection
Very friendly people at pickup and dropoff, but bit of a mixup on collection meant it took me more than half an hour to get the keys.
Trailer was fine, although for a furniture removal trailer I was disappointed to find out inside it says it's not waterproof.
Thanks again to a hire company that upgraded me to a covered trailer due to rain thanks again, a cheery voice on the phone and very helpful well worth the phone call
Service was great, I booked online, price was perfect for the time I had booked it. The size trailer was just right for moving the furniture.
I will Definately be back to hire again!
So much easier than anticipated!
Easy pick up and return, trailer exactly as promised with easy to open drop down back panel/ramp. Leave 5 minutes extra to use the kiosk check in before you sign the paperwork, but other than that it was a perfect experience :) would recommend!
Hired a horse float for 9 hours from Johnsonville BP. Towed reasonably well. Got the intended job done. Would recommend. Reasonable prices saves trying to borrow from friends or family.
The service was great, I would use again. Highly recommend. Don't hesitate to book for your next move, made my move so much less stressful and a breeze compared to other companies.
Website very unclear
I tried to book a Ute to move some furniture last weekend. First the wrong price came up for the insurance. Called them to reset the whole booking. After all the steps and just before paying (a wasted 30 minute exercise), it showed that the price was limited to 60km or excess charges applied. Ended up getting a go get van which was bigger and much more cost effective!
Brake lights where not functional. Blinkers worked as normal but no brake lights. Very dissapointed and placed me and other motorists at risk for failing to ensure appropriate functioning of equipment hired
Very Happy Customer
Staff at BP Yarram most helpful. Trailer in good condition, easy to tow, trouble free, and was as ordered by me. Booking on-line, easy process as was pickup and return.
Oral for moving
On line booking was easy to navigate. Attended the pick up site, completed the booking at an electronic kiosk hooked up the trailer and I was on my way. The trailer I picked up was what I was expecting and it was perfect for the furniture I needed to move.
Easy and quick professional service
From the start the ordering process was quite quick and easy to do. The vehicle was as described and in excellent working condition and was just the right vehicle for yearly clean up. Deposit was put back in on time just as described. Thanks for the hire very professional service
great customer service, easy to use self service tablet for picking up and returning. Affordable rental. One small problem, the left indicators need to be fixed. On 3 trailers I had inspected before I found a roadworthy trailer had busted or dead indicators or broken pins for the cables. Customers should advise the rental company so the problem can be fixed
Will hire again next time
Great experience, easy, fast, simple, will hire again. Good customer service, easy payment, horse float as described (basic, simple), easy pick up and drop off, friendly and helpful staff, touch screen booking.
Smooth & easy hiring online & subsequent pickup!
The trailer hire was perfect for my needs. I booked it online, picked up at the designated place and used the electronic keypad to key in my details as well as it scanning my driver's license. Hooking up was no problem, and returning it within time was expedient. A hassle free experience. Their rates were extremely competitive. I would use them again in future without hesitation!
Nice and Easy
Really easy trailer hire, pick up at the petrol station was quick and easy through the pre-booking systems, trailer was in good condition and the return process was simple. Overall I'm very happy with the service provided and will be using again.
Easy to book and collect vehicle
Easy service to use. Bond refunded quickly. Reasonable price. Vehicle booked was the same vehicle we used. Only negative comment vehicle shuddered when braking. Would use again if we needed a Ute.
Nice practical trailer that fulfilled my needs.
Happy with the standard of trailer I hired, it was just what I needed to move the last of my belongings from the Sunshine Coast down to Logan. There was some difficulty from your guys end processing the payment booking online, but it was all sorted after a quick phone call. Over all, I’m happy with the service.
Generally pretty good
Good concept. The only frustration was making the payment and I had to call up and do this on the phone after several failed attempts online . I was informed by the very polite and helpful person on the phone there was a problem with the site and it was not accepting payments and he had already had many similar calls that day. Small thing but this is a personal bugbear, people in IT should be held to account for things that don't work, I was at the point of giving up and going elsewhere. I can hear them say its only a small glitch or bug but how many others gave up in frustration? otherwise easy to use and pleased with the quality of the trailer.
Break thru in trailer hire
Extremely user friendly computer system ,high quality trailer, very fair and friendly people to deal them .....I would use again without hesitation ... numerous pick up sites as well ..the trailer did the job perfectly
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