RedSpot Car Rentals

RedSpot Car Rentals

 Verified
RedSpot Car Rentals
3.6

1,006 reviews

PositivevsNegative
66% · 660298 · 30%

Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
2.1
Transparency
2.0
Customer Service
1.9
Booking Process
2.7
Vehicle Condition
3.0

Reviews

1,006 reviews
Tiago F.
Tiago F.Perth, WA
  Verified
Booking Process
Vehicle Condition
  • Thumbnail
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Leissa H.
Leissa H.
 

Unauthorized charges for supposed damage

Would give zero stars if I could. I returned a car with a picture of no damage and a sign off by the return team. Six weeks later I was contacted and told the windshield was damaged and I owed AU$1200. I disputed the claim and sent my photo. HOWEVER, while I thought we were exchanging emails to clear up, my card was charged the full amount. Now they do not respond. Show details
M M.
M M.Greater Melbourne (Inner), VIC2 posts
  Verified

Grifters!!!

What ever you do DO NOT USE ALAMO/REDSPOT!!!
They claimed a chipped windscreen when there was no evidence, then charged me $1,230!!! Use anyone else - Alamo/redspot will try and charge you and claim unverified damage.. Show details
Booking Process
Vehicle Condition
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Patrick
Patrick
  Verified
Warren V.
Warren V.
 
Transparency
Customer Service
Vehicle Condition
Thao Nguyen
Thao NguyenMetropolitan Adelaide, SA2 posts
 

I would rate no star if I could

Multiple hidden fees, dodgy cars with prior damages. DO NOT RENT FROM THIS COMPANY. Show details
Parth S.
Parth S.North Queensland, QLD
  Fair Incentive Verified
S. W.
S. W.Sydney, NSW
 

Company is Fraud they look cheap but ends up very expensive

The customer service is way below level once you have paid for their service. Highly inexperienced staff who focus only to get money out of you. They should block to this business Show details
Its Me
Its MeSydney Surrounds, NSW
 

Money hungry car hire

Do not use these people!
They hate it when you get cheap deal and then try charge for everything and blame you. Threaten you with dept collectors if you try fight them
Booking Process
Brendan G.
Brendan G.North Queensland, QLD
 

BE WARNED!!!

Don't save a little money by going with this company. I hire car's regularly with larger organizations and have never experienced anything like I did with this company. The car smelt like smoke and there was pre-existing damage I noted on the vehicle inspection report at the time of collection and they still charged me large amounts after for fixing it. Completely unreasonable in every respect.  Show details
Booking Process
Kevin M.
Kevin M.Metropolitan Adelaide, SA
 

Amazing first time experience

Hired a car for x2 days from Sydney airport for work, Nicole from the front desk was super lovely and accommodating, we got a free upgrade to a larger car which helped us tremendously, Thanks so much, highly recommended.  Show details
Rich D.
Rich D.Greater Melbourne (Inner), VIC
 
Value for Money
Transparency
Customer Service
Nicole M.
Nicole M.Far North Queensland, QLD
 

Great service friendly staff

This was the first time using Redspot and the service that they provided was fantastic, I would especially like to say thank you to the staff at Cairns airport who were very accommodating and the best to deal with especially when I had to extend over a period.
There vehicles are brand new and very clean and tidy. Show details
Boots
BootsCairns2 posts
 
Steven H.
Steven H.
 

terrible experience

After hiring a vehicle interstate I then was wrongly identified and nominated by Red Spot as the driver speeding 1 day after I dropped the car back. I've tried twice to have it fixed by redspot but I can't speak to the dept that handles the infringements. I won't be using redspot again if this is their level of service. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition

Questions & Answers

Jane Campbell
Jane Campbell

Do u rent to P players? I’ve actually had a license since 1990 but moved states & didn’t switch over in time so have had to go through all the revenue again!(am 45& experienced driver)

RedSpot Car Rentals
RedSpot Car Rentals   DM   
Lou
Lou

I have a claim with ehiglobal as someone in an enterprise rental car ran into my car. The claims department are refusing to pay for the rental car that I used while my own car was being repaired, despite previously stated in writing that they would pay this. I have found their business practices to be unethical and deceptive. When are you going to pay my car rental costs as agreed? You have tried to set me up to be responsible for over $3000. Shame on you.

Ee Huey Ling
Ee Huey Ling

How soon can I get back my security deposit from your company?

I have email all my details but no reply from your side.

RedSpot Car Rentals
RedSpot Car Rentals   DM   

Dear Ee Huey Ling, please email feebback@ehiglobal.com.au with the name the rental was rented under and/ or the rental agreement number for us to review.

See all RedSpot Car Rentals questions

Details

CategoryCar Rental Services and Direct Car Hire
Service TypeDirect Car Hire
Hire Vehicle type4WD, Campervans & Caravans, Cars and Vans & Trucks
Hires To International Licences
Locations ACT, NSW, NT, QLD, SA, TAS, VIC and WA
Airport Shuttle Service Yes
Visit official website

Contact info for RedSpot Car Rentals

  • ABN: 60607643416
  • ACN: 607643416

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