Best Direct Car Hire

We found our rental very easy. Quick transfer to and from airport. The driver was very courteous and friendly. There was a bit of a wait to get our… Read more

car as there were several people picking up at the same time but that is normal. The car MG5 was quite small, okay for 2 people plus luggage. The vehicle had a few bumps and scratches. It was mechanically in good order. I would rent from them again.

Paid for the trip on works card, go to pick up the car, and by the way, you have to pay an extra $46 for admin fees, even the receipt for the extra… Read more

has no description of what it was for. the email prior to pick up was bring license, id and you are off. They charge $3 admin fee on each toll, not per day, per toll. I got the Kia Cerato (or similar) it was an MG with 98000kms on it.

I travel a lot and i will never use again

Have hiredva car thru Redspot twice and in both instances the process was drama. There won't be able third time.

Such an easy service to use, never had any dramas and the vehicles are great. Show details

I had a great experience with Bargain Car Rental. Check in and check out was quick, the car was clean and almost brand new. All of the staff were… Read more

friendly and made the whole process easy. Although they close at 6pm on Sundays, the last shuttle is at 5.30pm and can get busy so keep this in mind. The staff let us know this so wasn't an issue. Would highly recommend these guys and will look at their rates first the next time I book.

Thanks Bargain Car Rental

Excellent customer service, great vehicle, handover process easy and the whole experience has us lined up to return for our trip next year. Wayne in the office was a delight snd the shuttle driver a perfect intro to the GC.

I have just returned to New Zealand after visiting the Gold Coast for 10 days and I rented a car from Cut Price rentals for all the Kiwis visiting… Read more

Australia and flying to Gold Coast airport I recommend using Cut Price Rentals they by far are the best company to use forget all the other companies best value for money for 10 days the cost was under a thousand Aust dollars the car was a mid size MG with only around 1300 k"s on the clock so basically a new car. Their check in service is the easiest I have ever used all done on-line week before pick up so no paper work to do so pick up takes less than a minute the location is across the road from the main entrance to the airport a five minute walk or you can use their shuttle and the staff are excellent and helpful

Great website and easy to follow instructions. Very clear about what is covered and what is not.

Greatest rental car company in WA !! Amazing staff and fabulous customer service For all your personal or business needs they got you covered and at a really competitive prices Give them a call you won't be disappointed Show details

I always like the camper relocation jobs as now I have retired it keeps me active and on the move This time I was a little disappointed the camper… Read more

had no overnight air conditioning which makes the resting very difficult when it’s still 30+ degrees outside Anyway all the time was enjoyable Cheers Wayne

Excellent service i will most definitely be intouch with camperman for next year's holiday  Show details

Are you serious?? – Booked a van last October 2017, for family wedding. Returned van. Sorted. Nope. Got home today (February 2018) to a letter demanding we pay $71… Read more

bucks or they’ll refer us to debt collection! Sorry, what?? No lead up letters/phone calls etc to advise there was a mistake etc. No, just a nasty letter. So just finished googling reviews online. Aaahhh now I get it! Avoid at all costs.

The car pick up and drop off were quick and efficient. We were happy with the car too.

Beware!! To say I was disappointed with my experience hiring from All Age Car Rentals would be an understatement. I booked a Mitsubishi ASX for… Read more

$313, but when I arrived to collect it I was told the vehicle had "no insurance." I specifically asked, "Not even third-party?" and was told "No."

Based on that information, I felt I had no choice but to pay an additional $290 for the optional cover, as I believed I would otherwise be driving an uninsured vehicle.... alternatively cancel the booking in which I would lose the $313 I'd already paid.

After reviewing my rental agreement, I discovered it actually states there is standard third-party property damage liability with a $5,000 excess, and the optional cover simply reduced that liability. Had this been explained clearly, I would have been able to make an informed decision instead of feeling pressured into purchasing the additional cover.

There were other inconsistencies as well. I was verbally told my reduced excess would be $550, yet the contract stated $990. When I questioned this, I was told it "had to be written that way." When I returned the vehicle and raised my concerns, I was told it was "too bad" because I had signed the contract.

I was also told that because I had paid with a debit card, purchasing the additional cover was a requirement, but that if I had paid with a credit card I wouldn't have needed to buy it. This was never explained to me before I paid. Instead, I was simply directed to a small notice on the wall behind the counter after the fact. Important conditions like this should be clearly explained to customers before they are asked to pay hundreds of dollars in additional charges.

The collection process was also frustrating. I was initially late to collecting the vehicle, they called me at 2.30 and told mw they had to leave the office for one hour and to arrive from 3.30. I arrived at 3.30 and they weren't there... i came back 20 mins later and they still weren't there... when I called them they said they would be another 30 minutes. By the time I finally collected the car it was around 4:15 pm after a 13-hour journey with three exhausted young children. It was hardly an environment where customers should be expected to notice multiple notices on the wall or decipher complex insurance terms without them being properly explained.

My issue is not that optional cover exists—it's that I don't believe the options were explained honestly or transparently. Businesses should be upfront about what is included, what is optional, and any payment-related requirements before asking customers to sign a contract or pay additional charges. Unfortunately, that wasn't my experience.

Be very careful with what you are paying for and what you are getting. My interactions with the owner and the "receptionist" both felt toxic and unprofessional.

They clearly don't like dealing with the public.

Avoid at all costs.

Cut price care rentals in Coolangatta or sufers-rent-a car much better service and transparency, go there instead...even if you end up paying a little more!!

Not impressed hired car trailer but didnt take it as it had a flat tyre and of course no spare so lost my money for trailer not happy at all Show details

Great service!! James is a really nice staff. He provides professional customer service. Show details

What an experience! Thank you Teresa for cheering me the whole way to the finish and a big shout to Matthew for for bot laughing at me as I worked out the parking on my first car that wasnt 25 years old. Show details

Incredible $1/day relocation deal and outstanding customer support! We scored an amazing $1/day relocation deal for a 6-berth Autohome from Brisbane… Read more

to Sydney through Coseats.com. As first-time motorhome renters, we weren't entirely sure what to expect, but the entire process was incredibly smooth from start to finish. Our whole family had an absolutely fantastic time on the road! What really set Coseats apart was their customer service. We had an unexpected situation come up and needed to adjust our travel dates at the last minute. I reached out to them via WhatsApp, and they were exceptionally quick to respond and incredibly helpful in accommodating our changes. Highly recommend Coseats for anyone looking for a hassle-free, memorable, and budget-friendly road trip experience. We will definitely be booking with them again!

Disappointed that Byron Easy Bus sold out to them. Easy Bus was convenient and flexible. Con-X offers less service and connections. Con-X won’t… Read more

even wait 10 minutes for a plane arrival. And there more expensive than Byron Easy bus. Sad to loose a local business to a big impersonal company once again.

Made car hiring so easy!! – Luke's flexibility with delivery and return was greatly appreciated. Definitely would deal with him again and thoroughly recommend him. Bob & Bronwyn M  Show details

We used Who’s Driving You for the transport to and from our wedding for our full bridal party and multiple trips throughout the day. The process was… Read more

very straight forward with clear and friendly communications from our initial enquiry to the day of the transport. On the day our driver was always on time, had great communication, and we felt so at ease that we were arriving to our wedding venue on time and safely. The bus itself was very clean and exactly what were hoping for. On such an important day for us, the patience and professionalism displayed so was appreciated and we are so grateful for our driver.

A budget friendly way to travel and camp. Our second time with Wicked Campers and can recommend. We had a great 4 days in Litchfield National park NT… Read more

camping with our Wicked van. We took a tent so it was v comfy with the mattresses from the van. The man at the Darwin depot was exceptionally helpful when we visited prior to pick up to find out what kitchen stuff was in the van. Made a big difference and I got the feeling he was just super helpful with everyone.

From the moment we booked to the moment we dropped off the car Surfers Rent A Car was outstanding to deal with. After reading reviews we took a… Read more

chance and made a booking. The communication from the booking all the way through was outstanding, we could relax knowing everything was taken care of. Tina was at the airport when we arrived, and chatted with us all the way to the depot. The car was clean and well maintained and perfect for our needs. The prices are great and as they state, we weren't charged any "extras" what we were quoted is exactly what we paid (unlike other car hire). We were picked up in the Gold Coast and dropped of in Brisbane after hours without issues. The Service is so far above the big car hire companies I wouldn't recommend anyone else for a trip to the Gold Coast. If I could rate 10 stars I would! A big thank you for a seamless hire!

Very bad customer service. We had starting issues with the car the evening after we picked it up. The service rep at Queenstown Apex location did not… Read more

do a thorough check of the vehicle before giving us the keys. We couldn't go back right away so returned on the 3rd day, but we had to change our schedule and postpone a booked tour to return to the Queenstown location, which was a big inconvenience for us on our trip. All this for a mistake and lack of attention to detail from Apex. We asked for some compensation for the inconvenience and messing up our plans, and they right out refused. When we called the main customer service line, the representative was equally unhelpful telling us to go back to talk to the Queenstown office, which had already denied any compensation to ruining our day's plans. We weren't asking for much, just something like not having to refuel when we return. They sure try to suck every dollar out of you and not provide the service or due diligence for their vehicles and customers.

I got charged $200 for pet hair in the vehicle and turo approved the charge. I.m Australian on a 3 week trip with 10 days of it in Utah where I hired… Read more

the vehicle. I don't have a pet, nor can we travel internationally with them if I did. Protect yourself from this happening I photographing everything in and out of the vehicle. I only photographed a outside unfortunately...

I booked a Toyota Corolla and was asked if I wanted to upgrade for a low cost, I politely declined and heard the man speaking to someone but could… Read more

not make out the words. When I got my Car it was an upgrade to a Subaru.. that was fine but I realised that there was no small cars left and so the upgrade was always going to happen and that they had framed it as an offer to get me to pay more. The lack of transparency is disappointing had they have just upgraded me I would have been leaving a 5 star review. Honesty is always the best policy. Also I could not upload photos of the car prior to driving away the application keep saying “there is an error uploading your images, please try again later”….

Consistently an excellent trustworthy service at a reasonable cost – Have used this company at least 5 times and each time the service is of high standard including this trip they drove us to the airport before their… Read more

own bus was due to leave with other passengers. They have no hidden nasty costs and have always immediately returned our bond fee. This company delivers everything it promises and is for sure supportive of families with small children as our friends have also reported their experiences . This company donates to several charities. They have won genuine awards for their ongoing trustworthy services. It makes the holiday that much better not worrying about if the rental company is going to give back our bond or charge other hidden fees.

Absolutely happy with the services from Helen and Adele in the office, professional manner with shining smiling faces, you made my day! I got my job done perfectly, thank you Andy Auto rental! Show details

Great experience booking with Tasvanlife. The van was fantastic and customer support was brilliant from Paul which contributed to an amazing trip.… Read more

His recommendations for places to see, stay, hike, eat, drink and swim were really helpful and made it an unforgettable trip.

Amar at yes drive is so helpful and friendly. What a great guy! Show details