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East Coast Car Rentals

East Coast Car Rentals

4.6 from 6,602 reviews · View Statistics
See the Best Car Rental Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by East Coast Car Rentals

Pros

Cars in great condition
Easy booking process
Outstanding customer care

Reviews

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Ana
AnaSouth East Queensland, QLD

Happy customer

published

I always use East Coast car rental. The price is always lower and affordable. And the cars always new and clean and very comfortable. And best customer service on the phone and face to face. And I always recommend them to friends and family’s.

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Lou
LouSouth East Queensland, QLD

Great car rental people

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Everything was well organised and my car c was awesome. Insurance package was excellent

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Geoff Powell
Geoff PowellIllawarra, NSW
  • 2 reviews

East coast car rentals

published

Could not fault any of their services. Cars are new, well maintained & very well detailed

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good car and service

published

car was great and service great, cairns expensive for car hire, though not just east coast car rentals

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Anastasia
AnastasiaWide Bay-Burnett, QLD

Over a beyond service

published

We ordered a vehicle viavJetstar but somehow got the dates wrong. The centre had no cars but the manager managed to find one somewhere. Staff were very helpful throughout the business.

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excellent

published

good service,bond done well,same vehicle as was booked,getting around suited well.

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Colin and Karyn
Colin and KarynMetropolitan Adelaide, SA

Fun in the sun

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Very thorough. Prompt friendly service. We got to travel and see all the places and sights we planned

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Our trip to Cairns

published

All very very good of the above and would definitely book again if and when we do another trip up to Cairns.

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Zaw Zaw Aung
Zaw Zaw AungSydney, NSW

The best car rental service ever

published

Quality and cleanliness of the car, customer service, operation system of the company, I can’t fault it. We are so happy with our experience with east coast car rental and recommended all our colleagues for their trip as well.

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Lynne
LynneSouth East Queensland, QLD

Top service! Top price!

published

Service was efficient and friendly. Car was immaculate and shuttle bus to and fro airport was prompt. East Coast Car Rentals I would certainly recommend

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Jules S.
Jules S.Central Highlands and Goldfields, VIC
  • 3 reviews

Great experience

published

The customer service was very good. The payment was handled well & the vehicle we got was similar to what we expected. We used the car for our holiday

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Bob L
Bob LSYDNEY
  • 5 reviews

Could not fault the vehicle and the service

published

We were very happy with our experience with East Coast Rentals
The vehicle was excellent and the staff were extremely helpful.

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Elle
Elle
  • 2 reviews

Great car rental company

published

I hire cars through this company every time i travel. Customer service is beyond excellent, i dont think you would find better service anywhere. Great value. Cars are always in good condition and as described when booking. The shuttle service is efficient and quick and instructions to access this very easy to follow.

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Trudy
TrudySouth Australia

Returning Customer !!

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Hired 2 vehicles this holiday - easy, friendly and helpful service. Have used East Coast Cars previously... will use again !!

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Perfect

published

Perfect work rental and easy to get in and out

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Questions & Answers

Reuben L.
Reuben L.asked

Im looking to return my car at 6-6.30am (office address , 3 Karana street, Tugun, 4224) where most likely its after hours.

do i simply follow the instructions on my voucher?
" Customers need to park the car outside the office, lock the car and slide the key under the roller door"

please advise.

No answers
aquitania
aquitaniaasked

Anyone picked up from Melbourne airport using the shuttle? Any specific info regarding this location?
Thanks

No answers
Angela C
Angela Casked

How much does it cost to take out insurance when renting a car

2 answers
AMAN
AMAN
East Coast Car Rentals
ECCR TeamEast Coast Car RentalsSend a private message
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Details · 

Features

  • Drivers can make an instant online booking after inputting their details on the company’s website.
  • In some instances, East Coast Car Rentals offers free-pick up to transport customers to their rental offices (where they pick up the car). For example, there are courtesy shuffle services from airports to a nearby rental pick-up location.
  • The rental services are available to licensed drivers aged 21-80 years old, with a young driver’s surcharge for drivers between 21-24 years old.
  • East Coast Car Rentals have a wide range of cars in their fleet to choose from, letting you pick something that’s right for your journey and passengers. Cars are grouped under: Economy, Compact, Compact Hybrid, Intermediate, Full Size, Full Size Hybrid, Intermediate Hybrid SUV, Intermediate SUV, Family Hybrid SUV, Family SUV, 8-Seater Minivan and 12-Seater Minibus.

Points of praise

  • Overall, renting a car from East Coast Car Rentals was described by thousands of reviewers as a hassle-free experience. Many stated they’d either used this car rental company more than once, or would use them again without hesitating in the future.
  • The quality of cars in the fleet was high, and typically suited to driver’s needs. Cars were in good working condition, as well as clean and comfortable.
  • Excellent customer service was combined with an all-round efficient and professional service that respected customer’s needs.

ProductReview_2022 Awards_logo

This year East Coast Car Rentals have driven away the competition to earn a 2022 ProductReview Award for Best Car Rental Service. Customers were most appreciative of East Coast’s smooth booking process, and their friendly and efficient customer service.

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Extra Information

ProductReview.com.au award logo

East Coast Car Rentals is a ProductReview.com.au Awards Winner for 2022 and 2018. Learn more

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