East Coast Car Rentals

Customer service was great ,the bond and other payment were handled well. Car was clean and tidy also. well maintained .vehicle was perfect for our needs all together happy with product

Customer service was great ,no bond & payment handed extremely well , unfortunately didn’t receive the car i booked as they were all out received one Similar
Used the vehicle as we were in Brisbane on holidays

Very good at all levels - although would suggest an express car pick up at counter for business customers who have booked and paid on line and are not caught up behind " walk ins " on holidays.

Expensive rental, near brand new vehicle so was very good. Customer service skills lacking when vehicle returned, otherwise reception was good. Made to feel like a potential criminal when vehicle was returned - not pleasant at all!

So efficient….from the initial direct booking on the website to having to phone to change our booking through to both pickup & return of our vehicle. Professional & friendly staff. Totally recommend.

Easy pick up, professional staff and car rental with no issues.
A small confusion re: security bond amount but all OK.
I would have preferred an Outlander as the Honda was a bit gutless but once again, no big deal.
We travelled up to Airlie Beach and back. Had a fantastic holiday.

The staff on the phone when I had to make a change and the day I picked up the car was great, happy with the car

I would not use anyone else

The car was excellent and the staff were so helpful and polite. It was great being met at Launceston airport and driven back after the holiday. I highly recommend them.

No complaints at all
Smooth booking and transaction

Great customer service
And new clean and fabulous vehicles

Hand over was clear and easy
Offered great insurance and on road services

Will use time and time again...

Great customer service. The staff were very friendly. Very easy pick up and drop off. The car was what i expected. I would definitely use east coast car rentals again.

I cannot nock the customer service that they provided, also shuttle bus back to the airport was good. But what I did not like was the price (and not only east coast). Cos it was over the school holidays it does not warrant charging 3 times the amount , As it was the good old Corvid hit meaning most of the other states could not come up , and they can not tell me there was a great demand for cars. I know that l will not be traveling over the school holidays again.

The efficiency and due processs was amazing.
No mucking around from the staff and the advise
given was clearly understood and easy to follow.
I was indeed very impressed by the whole process.

Great service, cheapest in the Gold Coast, great customer service. Shutter bus came within 5 minutes of calling. Upgraded to a SUV for a very cheap rate. I recommend to get the insurance.

it meets my needs. I expecting it as it works perfectly well, good location, good price.

on time service and easily return.

Good fuel for the journey.

Transparent in all costs.
thanks. w

I had hiccups in picking up the booked car & shuttle bus pick up but customer service Josh helped me out with perfect solution. In this COVID situation when you are not sure how long your trip going to last. EastCoast cars perfect to hire as they’ve new fleet of cars.