Bargain Car Rentals

Booked with these guys in Darwin for a business trip as they were the cheapest online booking, got my receipt after paying upfront, said they're were no more cost to pay at pick up, ready to go. Get to the counter to collect car, they drop the extra charge of "cover" on me, compulsory, had to have it. Extra $580 plus a card seycharge for 14… Read more

days... ended up costing me more than the brand name competition. I read through the agreement, no mention of it, staff couldn't speak English to explain to me properly, had no choice, had to pay. I was not happy. Another customer next to me had the same shock when they asked him for the extra cover as well. Car was fine, drop off easy, but the scam is the extra over the counter charge at pick up. JUST BOOK WITH THE BRAND NAMES!

I find the end to end customer experience with Bargain Car Rentals very smooth and I was pleasantly surprised with the quality of their cars and customer service. I now hire from them every trip to Tasmania, so long as I have notice because they do tend to book out but that is the Tassie car rental market.

I booked a vehicle to collect from Hobart Airport for 3 days to collect Friday. My plane was arriving late in the evening which I called them and they accepted the booking which cost $160 around $50 a day. The day before on Thursday afternoon, I reveived a call from Bargain car rentals to tell me that my plane arrived too late and they were… Read more

closed. they offered me to collect the car from their city office the next moring ( which completely negates the reason for hiring a car) I told them to cancel the booking and refund my money which they said was not possible but would give a credit. I said I would get a credit card claw back if they did that as I didn't want to reply on them again. I checked other hire car bookings for the 3 days and the price has sky rocketed to $450++ I told them I would give them a horrid review. % minutes. later I received a call that my money would be refunded. I will now have to get a taxi or Uber from the airport which is quite annoying. DO NOT RELY ON THIS COMPANY !! I regularly book vehicles and have booked two so far his week, but never will rely on Bargain car rentals› again

Beware – Beware - There seems to be a systematic approach to attributing known damage to the vehicle to unsuspecting customers when returning the vehicle. Police report being filed now. Show details

An easy, quick and pleasant experience – The pickup and transfer to and from the Gold Coast airport was simple with minimal waiting. The counter business was handled efficiently and pleasantly. In no time I was on the road. Returning the vehicle was quick and straightforward. Show details

Tops – Can't fault these guys. Been using them for many years. Only wee issue can be a lengthy wait at reception when booking in. Show details

All round excellent value. Very prompt and courteous airport pickup and drop off. Likewise with the vehicle pickup and drop off which was very quick and easy. Clean and well looked after vehicle. Show details

Always a pleasure to deal with Bargain Car rentals. Cheapest prices, smooth and seamless picking up and dropping off the car. Staff are incredibly friendly and happy. Thanks heaps for making our holiday awesome! Show details

This is the second time we have rented from Bargain Car Rentals and for us the experience both times has been really positive. They are certainly great value for money, they were always polite to deal with and for us being picked up at the airport was a real bonus. The car was clean and tidy and suited us perfectly. Would happily rent from them again and also recommend them to others. Show details

We thought that we had a good deal on a hire car whilst on holidays. After booking and being told the fee and clarifying any excess as we had travel insurance, once we arrived to pick up the car we were advised that the travel insurance would not cover us and we had to purchase a further insurance policy for $45 per day, costing us an additional… Read more

$600 on top of the original policy price. It therefore didn't work out to be a the good deal that we thought it would be and in hindsight we should have just gone with the hire car company that we had previously used in the past as we didn't encounter this pressure!! We also didn't receive the vehicle we requested.

Would I use bargain again? No because there is no bargain when we were forced to purchase additional insurances through fea, which we were never originally informed about.

Warning to anyone hiring a car, do your due diligence and be careful of companies like these!

Bargain car rentals keep debiting the account of second driver who never drove the rental vehicle who was just a back up when they can’t locate the account of primary driver . They refuse to send a letter to person’s address . Show details

If you’re renting a car in Brisbane, don’t use these people, they returned my $500 dollar security on the day I dropped off the car then took it back two days later, said there was a scratch, funny thing is no one came out to inspect the car upon return, when I asked why they told me staff shortage. Sounds a little crooked. Bad business practice. Show details

Beware. Rent elsewhere. Like others who posted reviews with the exact same experience this past month, we have been sent a $1000 bill to replace 2 tiny windscreen chips that we are certain were not caused during our rental. With two passengers in the car at no time did we hear one stone, let alone two, hit the screen. The chips were not… Read more

visible to the naked eye on our pre rental inspection — no normal person would have spotted them.

Bargain puts the onus solely on the driver to have photo or video proof that the chips existed prior, without needing to do so themselves.

Make sure you read the negative reviews before renting with Bargain. We will never rent from them again.

Avoid Bargain Car Rentals Melbourne Airport at all costs. My experience was dishonest, unhelpful, and incredibly disappointing. After paying for a confirmed booking, they refused to honour it based on requirements that were never made clear beforehand. They then refused to take any responsibility or offer a fair resolution. To make matters… Read more

worse, they made false claims about my conduct rather than addressing the real issue. It felt like they were more interested in protecting themselves than treating a genuine customer fairly.

If you value transparent policies, honest customer service, and your money, choose another rental company. I would never use Bargain Car Rentals Melbourne Airport again and cannot recommend them to anyone.

Very disappointing experience with this rental company. I was charged for windscreen damage that I do not believe I caused. My wife was in the passenger seat the entire time, and we would have noticed if the windscreen had been hit by a stone. I also had video of the car before I drove away, but because I did not take a close-up of the windscreen,… Read more

the company dismissed my complaint and still made me pay for the repair.

I paid for the repair, but I refused to pay the $110 administration fee because I believe it was unfair and poor customer service. Despite this, they charged my credit card for the fee without my permission. I would not recommend this company based on my experience.

Sydney Airport = Worst. Hobart = Best – How can the same company perform totally different? At the Sydney airport they know nothing about customer service. They have a guy (Josef) who treats customers like dirt. Their lot is crowded, disorganized, a total mess. In Hobart they have a professional counter, neat parking lot, they treat you like a value customer and they even go the extra… Read more

mile and wait for your flight to arrive despite delays.

I am puzzled at how the same company can allow Josef to treat customers like dirt, while they set high standard (that show) in Hobart.

My advice to the company. Get your Sydney franchise in order as it is seriously hurting your reputation; and get rid of people that don’t know how to treat customers. Josef is more adept to working at a slaughter house than in a customer facing role at your Sydney branch.

BEWARE RENTING IN WINTER - I have been very satisfied with Bargain for years out of Launceston Tasmania. Very good experiences with cars and staff. However, I often visit in the winter and not once did anyone in the office advise me that insurance coverages on the vehicle are suddenly void if I happen to drive the car on a road when it is snowing… Read more

or likely to be snowing - even though I said I was driving to Cradle Mt resort in August. It snows down to 600 meters in Tasmania at times. I and lots of other people also visit Cradle Mountain in winter on excellent sealed roads. I only just discovered this important nugget of information in the fine print of their lengthy terms document. And then find, Bargain offers no snow or winterization add on, even though I now know after checking that other car rental firms in Tasmania DO offer it. When I called Bargain for clarification I was simply told if it starts to snow while I'm driving to simply pull over somewhere and wait until the snow is gone. Are you kidding me?! I'm not talking about driving on roads closed due to weather or driving in a blizzard. I am talking about driving on open sealed roads in a state where weather happens, including snow, sleet, etc., and suddenly I am supposed to sit on the side on the side of the road for potentially many hours or even a day or overnight, to wait for all signs of snow on the road to disappear before I can continue driving without voiding my coverage? If you rent cars in a region where snow happens, then you design coverages to suite the conditions!! Or, you should not rent cars in Tasmania! Very disappointed.

Worst car rental experience in my life. Called the shuttle twice, but didn't turn up so had to Uber there. Incredibly unpleasant counter attendant told me I didn't have a booking, when I showed him the booking.com booking he began a tirade of blaming them. Tried to upsell me on insurance that costs more than the rental telling me I'd be up for… Read more

$10k liability if I didn't - despite already buying full cover at a quarter the price from booking.com

After taking my money and lecturing me on how bad booking.com is then refused to give me the keys which ended up in a 25minute argument.

They also charge $5 PER TOLL admin fees. The toll charges are likely to exceed the booking.

I can't stress how bad this experience was.

Very disappointing customer experience. Due to a flight delay, I arrived after the office had closed and was unable to collect my vehicle on the scheduled day. When I attended the office the next day, I explained the situation and was advised that I would not be charged for the previous day because I had not collected or used the vehicle. Despite… Read more

this, I was later charged for that day.

I was also informed that the insurance I had purchased through the booking platform was not sufficient for the rental company’s requirements. I was presented with the option of paying additional insurance costs or leaving a security deposit and accepting significant financial risk in the event of damage. This was not clearly explained during the booking process and resulted in unexpected expenses.

The final cost of the rental was far higher than anticipated for a short rental period. I left feeling frustrated and disappointed by the lack of flexibility and transparency.

I would encourage future customers to carefully review all charges, insurance requirements, deposits, and collection policies before booking.

These guys offered a rental price so cheap I was sceptical, but the car and rental experience were excellent. The Launceston Airport location is so close it's walkable without luggage and so close they don't need to hang around for multiple… Read more

customers to load into the shuttle (although when we dropped the car off, the shuttle driver checked we weren't at risk of missing a flight if he did a quick shuttle run while we unloaded the car). The car itself was a brand new MG and spotlessly clean, the check in experience was very quick and efficient. The shuttle service also drops off right outside check-in, saving you from having the schlep all your luggage from the on-airport car rental return yard.

great quick service!. no fuss approach. Even better at the van dropping time. In, drop, out!. Fantastic. People there are friendly and helpful. I had an issue with changing gears on the van, and everyone there was happy to drop what they were doing to give a hand. The van motor was not at its best, that is why not getting 5 starts, otherwise it would have been a great experience. Show details