Reviewer Photos & Videos
Expect the unexpected...excellent service
Most certainly not one of the big players in the industry, but from my recent experience Alpha Care Hire can certainly teach the 'big boys' a lot about outstanding pricing, professional and courteous service, great communication and, above all, excellent reliability of service.
It was easy to hire, the staff were great , the price was great not a thing I could complain about. It was easy to get to the truck was clean and well maintained and easy to use
Very convenient location
The car was clean and tidy. Didn’t have any issues. Getting the car took a bit of time as the employee was new . Apart from that everything went smoothly.Even the shuttle bus drivers were very helpful
Very convenient and nice service!
Staff are very accomodating and transaction are quick and easy. No hassle at all. Well recommended and I will definitely rent a car to Alpha Car hire on my next visit to Australia.
Just incredible value for money
The rental was just soooo reasonably priced ! I could not believe the value for money.
Customer service was efficient and all payments were handled smoothly with no unexpected charges.
Vehicle was as expected in good, clean condition
There was one very minor issue in that the USB port was not working but given the price of the rental I was not going to worry too much and just mentioned it on return of vehicle.
Would highly recommend for great value car rental
Good customer service, Reliable and cheapest price in town, expected car and in good conditions, overall meet our needs. We had a wonderful time and highly recommend to our friends and family.
Value for money
Perfect location to access and friendly staff. The car was very good, gave no trouble and perfect for our purpose. No hidden cost involved in this transaction and highly recommended.
Great team at Alpha Adelaide.
Staff were great. Friendly and helpful. Car was in great condition and well maintained. The team even offered to shuttle me to the airport for my flight (but I enjoy the walk). All in all a great experience.
Incredible!!! Loved this service!!
Customer service beyond amazing and friendly , all payments worked out well , the vehicle was not the same one I had booked but it turned out perfect with the car we got. Just used the car for getting around places while being on holidays needs were met :)
Competitive prices, reliable cars, friendly staff
Excellent customer service, upgraded car easily, car used for holiday in Adelaide. Car was excellent, payment easy to manage, collected car outside office hours, car was waiting for me to pickup.
Staff where great, answered all question with a smile,
Car was clean and ready on time. The office was clean and welcoming. I would recommend this company to my friends and family in the future.
Short notice Alpha car hire
Staff were very professional and friendly, fees were as described, vehicle was as ordered and well maintained and clean. Vehicle was a fill in vehicle for private use and met my needs. Unlimited klm's would have been a bonus.
Needed a car for the day on the Gold Coast. Quick pick up from the airport, friendly customer service, very good pricing, decent and efficient car. All I could ask for.
Needed it now and got it
Customer service was great, using card for the bond was so easy, I was not aware of a bond as its in the terms but really who reads all of that. I got the vehicle that I wanted as my beast was getting upgrades and only wanted a daily drive that was economical. I will be a return customer if I need another loaner. Thank you
Second time using this company,
Great value for money
Cars clean and drive nice
Great customer service
Bus from airport to car hire place and back again
Works well with little wait.
Will definitely use again
A great all round experience
All good and everything as described and advertised and very little waiting time. Staff were helpful and friendly and vehicle was good. Could have been a little better presented but otherwise ok.
Great car, wanted a small car and they were able to swap for me and a great pruce .Great service they picked me up from the airport staff very friendly and great Have used company many times
Thanks again Alpha
Will akways recommend
This is perfect.
Best customer service with smiling face and staff are polite. Yes they are handle well for payment. I used for personal business and I met what I need as well as big respect to customers.
The reviewer stated that an incentive was offered for this review
Dodgy and rude
Paid insurance online through the Alpha website only to be told when picking up the car that I needed to pay another $72 to reduce a $4400 excess to $550 excess. Staff rude and unhelpful when returning the car to the Brisbane office. Will not use this company again
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Questions & Answers
We are hiring the truck to move furniture and need to know do you hire out removal blankets?
I have quotes on various Alpha cars Quote Number 99JNSZ.
I have read reviews of your cars some very good, others very awful re dirty cars ,poor maintenance etc.
What age would the cars I have been quoted on be, & what guarantee do I have that they will run perfectly for the 5 weeks hire period.
Honestly... choose a other company to get a hassle free holiday. Alpha car hire isn’t that good and if u have any problems it’s very hard to deal with them
Matt A.Alpha Car Hire
Thank you for your question.
Our cars are up to approximately 5 years old and are cleaned and serviced regularly. All our vehicles are covered with roadside assistance (e.g. RACQ, NRMA); this should give you peace of mind when hiring one of our vehicles.
Alpha Car Hire
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