Ecoriginals Nappies

I used this brand exclusively for my first child for over 3 years, and absolutely loved them. They used to fit perfectly, super soft, great absorption. I stocked up on them for my second born a week ago and I’m so disappointed to find that the quality has completely deteriorated. The biggest issue is that the tabs simply do not stick on, as soon… Read more

as baby moves at all they pop off, making them useless. Further frustrating is that they now seem to be made smaller than the stated sizing (and compared to other brands of same size). I bought size 0 as my baby was early and not even over 3kg yet. But they don’t fit! They are loose around the waist but too short and too small around the legs! My first was similarly early and we didn’t experience this issue at all.

Speaking to customer service was no help, they blamed it on the ‘great redesign’ (which apparently customers were consulted on?? I am a direct customer and definitely was not) and recommended just sizing up, but made no offer to help do so (what am I supposed to do with the boxes of 0 I not can’t use??).

I’ve used Eco Originals newborn nappies with two of my children in the past and was excited to use them again with my third, based on my previous positive experience. Unfortunately, the quality has clearly changed – every single nappy leaks. I followed all the advice from customer service, including checking the size and ensuring the nappies were… Read more

being put on correctly (which they were), but the leaks continued with every single use. I’ve used nappies for three babies – I know how to put one on. When I reached out again, I was told I couldn’t return my unopened packs for a refund because the 7-day refund window had passed. So now I’m stuck with nappies I can’t use and a company that won’t stand behind its product. Really disappointed with both the product and the customer service. I won’t be purchasing from Eco Originals again.

Best nappies, Great Service, Great for the Planet – Absolutely love these nappies and wipes. Customer service is great. I love that they are plant based and good for the environment, but also not expensive. They last us about 6 weeks, which works out to be relatively cost effective. Delivery is also fast, and sometimes we even get some little freebies like nappy cream which is so lovely. Show details

Our favourite nappies – These are our absolute favourite nappies. The softness, quality and thickness are the best we have tried. They absorb the most and keep baby dry overnight. Show details

Amazing Nappies and Wipes – We used Ecoriginals from newborn up until our two children were toilet trained. We absolutely love these nappies as they were gentle on our kids' skin, they are environmentally friendly and the ease of having them delivered when we needed was fantastic. They were always responsive and friendly when I had any queries. Would highly recommend these nappies and wipes. Show details

I never thought I’d write a negative feedback but it really got to me. We really love Ecoriginals. It’s THE only nappy brand that doesn’t cause my babies nappy rash. And I tried a lot. When travelling to Europe, I was bringing Ecoriginals with me, and when I ran out of them, nothing could replace them. Nothing - I tried all of the ‘natural’… Read more

recommendations they gave me there. So I want to believe that Ecoriginals are indeed using natural materials for their nappies.

However, what is driving me crazy is that they keep reducing their nappy size, while keeping the recommended weight the same. I just restocked nappies for my newborn. The new nappies are suddenly so different to the ones we just used, and are SIGNIFICANTLY smaller! The nappy literally doesn’t fit on my newborn’s bum. Yesterday size 0 fit well and today, the new shipment, I cannot fit the nappy size 0 on my 2-week newborn. Also the nappy keeps opening now, not sure of it’s because how tiny it is or the quality of the sticker went down. And well since the same nappy suddenly doesn’t fit anymore, I’m left with 9 packs of nappies that I can’t use. My honest believe is that if Ecoriginals do something like this (reducing sizes), they should warn the existing customers.

And this is not a one time occurrence. The same thing happened with my toddler’s Ecoriginals nappies one year or so ago. They suddenly reduced the existing nappy size.

Really really annoying.

One more thing: I never buy nappies on Ecoriginal’s website - they are always very late with delivering the order and sometimes even get it wrong! Even with the subscription I’d run out of nappies since they wouldn’t ship them on time! So my advice is to use some other retailer for these.

Terrible, come apart within minutes ending up in leaks every time – Probably the worst nappies I’ve tried so far. Every single one I’ve tried to use on my baby ends up in a big leak, wee or poo. I’ve seen responses from the company that put it down to ‘sizing’ issues or problems with the way that parents are fitting the nappy to their baby. Bollocks. The tabs don’t even stick!! The nappy tabs come off within… Read more

minutes of being put on my baby, ending up in a nappy that doesn’t even stay done up. No wonder there are leaks every nappy. I’ve tried multiple times to make these work but they just don’t. Without tabs that stay down there’s no point to these nappies. And it’s clearly not a sizing or fit issue, even after reading up on them and trying my hardest to make these work with the advice from the company. Very happy I only purchased a trial pack, they are useless. I would have been pretty peeved if I subscribed or bought a bigger pack. Will go back to the other Eco brand I was using, I was just wanting to trial another company and see how they compared. Big waste of time.

? Scam Artist ? – It’s a disappointing that EcOriginals try scam you into purchasing. I received an email saying 50% to try subscription, except however the first box will be delivered at $39 whereas the reoccurring boxes will be delivered at $19. Is it really discounted at 50% if you make your money on shipping???? They’re not even 100% clean nappies. Very disheartening and also so expensive!! Show details

Leaking – Leaking nappies! Horrible experience with both nappies and the customer service. They charged me $25 for a standard delivery the second time, and the first time it was $12. They seemed dodgy then but I hoped that nappies would be good. But they weren’t. They leak every time and once even come off completely. DO NOT RECOMMEND! Waste of money! And they are not cheap. Show details

Leak problems – Its leaking.quality wise its fine except that it leaks. It can stay on my child's bum not for more than 3 hours as it will leak like a paper. Especially overnight,my child is soaked in urine the next day Show details

Leakage – Pretty disappointed wih these nappies especially considering the cost of them. I purchased a few packets before baby was born. Even though these are newborn nappies I could not use them on my newborn as they constantly leaked. At first I thought maybe they were too big but even when I tried them again when my newborn was almost 5 kgs, they still… Read more

leaked at times! I never had any issues with the Aldi nappies but sadly with these ones I've had to change the sheets in the bassinet many times. Really glad I didn't subscribe.

We love them – We have used these nappies along with cloth nappies and we love them. They do everything your nonsustainable nappies do but are better for the world.

Not recommend it – The company went downhill after the old owners sold it. The new diapers are leaving a lot of lint on my baby, making it uncomfortable for him. I feel guilty every time I change his diaper. We spent a significant amount on what we thought were good diapers, but it seems like a waste of money. I wouldn't recommend ECCOriginals nappys anymore after… Read more

the change in ownership. The only product that still seems reliable is the wipes, especially the Manuka honey wipes. I hope they don't change and ruin those too

Title: A Sustainable and Earth-Friendly Choice – I recently had the opportunity to gift some products from Ecoriginals to soon-to-be parents, and I must say, I'm impressed with the commitment to sustainability and quality. The products not only align with eco-conscious values but also deliver on their promises. Plant-based Nappies: The natural breathable fibers used in the nappies make them a… Read more ·  1

standout choice. It's reassuring to know that they are certified globally, giving peace of mind to environmentally conscious parents. The absence of any harmful ingredients is a plus, ensuring a gentle and safe experience for the baby.

Bamboo Fiber Wipes: The wipes made from sustainably sourced bamboo fiber and five all-natural ingredients are a game-changer. They are not only effective but also fully biodegradable and compostable. The thoughtfulness behind the composition of these wipes is evident, and it's a step towards reducing our environmental footprint.

Biodegradable Packaging: The biodegradable corn starch nappy packaging is a highlight. It's wonderful to see a brand actively working towards minimizing its impact on the environment. The disappearance of the packaging faster than ever is a small yet significant step in the right direction.

In conclusion, Ecoriginals' dedication to creating eco-friendly products shines through in every aspect. These items are not only a thoughtful gift for expecting parents but also a contribution to a healthier planet. Highly recommended for those looking to make sustainable choices without compromising on quality.

The best wipes on the market – We have loved these wipes from all things nappies to cleaning dirty hands! They are the perfect wipe and can’t fault them. They have been a staple in our home since bubs was born and have recommended them to everyone! Thanks for making such an amazing product Show details ·  1

Nappies okay - customer service terrible + prices MISLEADING – The nappies themselves are okay - as they don't contain all the usually plastics etc, they don't last as long (certainly not for overnight). They contain poo okay, as much as any other nappy. I'm here to write about the customer service though. I've emailed them and they still did not clarify. I've had multiple people read the emails back and… Read more

forth and it makes no sense,

BUNDLE50 is a discount code that is said to give you 50% off the RRP of your first subscription for nappies - ""The Bundle50 offers a 50% discount on the retail price of six packs of diapers".

However it isn't 50%, not in the 2023 normal mathematical sense. If something is $100 RRP and it's 50% off. You end up paying $50...right? Not with Ecooriginals. They're clearly using some other mathematical equation.

I received a discount of $50.61 on my first 6 pack subsrciption of infant nappies. In a logical world, this would mean the RRP is $101.22...right?

No matter which way you buy the nappies, 6 packs are never $101.22.

"The 50% off refers to the discounted amount, then that comes off the total price that you pay in total, the 50% off discounted amount is off the RRP of the one time purchase price."

LOOK, ultimately all jokes aside, i trust they have their maths right somehow. But it is extremely misleading.

The responses were vague and repetitive.

Been waiting for ages for my order to be delivered – I've emailed, Instagram messaged and prayed. Still no delivery and no communication. I am due any day now and after spending well over 200 quid I would expect prompt delivery or prompt communication. This is disgusting and I will not be recommending or using them again. Show details

Good quality environmentally friendly option – I love these nappies, they are super soft and easy to use, no leaks. They run a bit big compared to most brands, and are a bit more expensive that other enviro brands, but you can get free shipping through Woolies, and they are legitimately the most biodegradable disposable nappies I have found. Show details ·  1

High quality and a wonderful company – As a parent, I have tried several brands, but none have impressed me as much as Ecoriginals. Your commitment to providing eco-friendly and high-quality products has made a significant impact on my family's daily life. What sets Ecoriginals apart from other brands is their unwavering commitment to sustainability. Knowing that your nappies are made… Read more ·  1

from plant-based materials and free from harmful chemicals gives me peace of mind as a parent. It is incredibly reassuring to know that I am making a conscious choice for both my children's well-being and the environment.

Great for bub and landfill – I found these nappies to not only fit as per the guide, but can hold up against the heaviest of "events" (size #2). The % of biodegradable is the highest I could find, which eases my fears of the amount of plastics in the environment. When I had to contact the team they got back to me within the hour and resolved my query there and then. Show details ·  1

Amazing product and great value for money! – Amazing nappies, have been using them for a few weeks now and had no issues! Easy to use and I love that they're eco friendly and biodegradable. Fast delivery, great value for money and will definitely be buying for myself again and as a gift for any friends that have new babies! Show details ·  1

Product not bad. Customer support horrible – I waited weeks for a delivery. I emailed several times getting a different excuse everytime. After they finally sent the order it was incorrect. We'd be using them for a year with no issues until we asked for help. Customer support is none existent, rude staff. The product isnt bad, but i dont want to support a business that fails to even give a straight answer for delays. Show details