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Ecovacs Deebot Ozmo T8 Aivi
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- 5 reviews
- 2 likes
I can’t live with Ecovac deebot .She is my best friend.
We have carpet and tiled flooring.it works well on both flooring.She was an real helper .I used her every day.After a year of use ,deebot was not vacuuming properly means not completing where she meant to do as well not going to charging docking.So changed to new model with the help of extended warranty with $250 extra cost.
Purchased in at JB Hi-Fi for $999.
- 3 reviews
Smart robot vacuum saves me so much time
Highly recommend this Ecovacs vacuum. I bought this after seeing this at a friend's house and she has a new born baby. I was convinced to buy this after seeing the new born baby didn't wake up when the vacuum was cleaning.
Pros:
I have owned this robot for around 18 months and have been using this at least once to twice a week for my tiled floors - I would say my floor is 90% clean
I only need to manually vacuum once a month to get a good clean
One charge is good for around 90 minutes clean and 8 times out of 10 it can go back to its dock to recharge
I haven't used the mop function yet, got to try this out
Cons:
Need to set up the wifi to map the house at the beginning after that is done, it's easy.
Purchased in for $999.
- 3 reviews
Excellent cleaning, but the app and features could use a clean up.
The device has been used on carpet and hardwood, the mopping features has been tested and have owned for 1+ year.
The good
The T8+ offers a lot of features and excellent cleaning, there's rarely something on the floor that it has gone by and didn't pick it up. The navigation around the house is excellent and covers every part that it can cover.
The app offers a lot of features of using double story houses, to saving different maps, to allow remote control and a host of other little things. A+ for features, it literally has everything you can t...
Purchased in at Amazon for $999.
Hi John,
Thanks for sharing your experience with using ECOVACS. Sorry to hear that you're having a few issues with the app, but we're glad to hear that you're enjoying your overall experience with th...
Read moree DEEBOT OZMO T8 AIVI. If there's ever any way we can support, please don't hesitate to send us a direct message or reach out directly to our customer care team. They may be contacted on 1800 961 314 (Monday - Sunday, 8am to 8pm (Except for Public holidays), or emailed at support.au@service.ecovacs.com)Won't vacuum an area of a room.
Due to a lack of viable assistance from Ecovac I'm now turning to you all for guidance. There is an area the Deebot T8 won't vacuum, a strip about 8meters X 2 meters along one outer wall. I have re-mapped many times but it will not pass this "imaginary" line. While the map plan of the house is outlined in a clear blue line, there is no line shown on that outer wall. Furniture is shown "cut through" to nothingness. Have consulted many times with Ecovac's experts who seem to have no idea how to fix. Stock answer is to consult the instruction manual. All help greatly appreciated.
Purchased for $1,400.
Hi Pensioner Pete,
We're very sorry to hear you are having issues with your OZMO T8 AIVI . This is definitely not the experience we want our customers to have....
Read more Are we able to please have your best contact details including your number and email address? We want to pass your feedback along to make sure these issues are addressed. Many Thanks, The ECOVACS TeamProblem: the vacuum will NOT map past a certain point. The map has a blue outline of the house but about 2 metres from an outside wall the mapping stops and there is no blue map line. Showing on the m...
Read moreap is furniture in part as the vacuum has mapped part way round the furniture. Any help would be appreciated.Hi Pensioner Pete,
Thanks for your feedback. We're sorry to hear that you've been experiencing issues with your DEEBOT OZMO T8 AIVI. We have sent you a direct message to see if there's any way we can...
Read more support. Please don't hesitate to get in touch if we can help.Find out how Ecovacs Deebot Ozmo T8 Aivi compares to other Robot Vacuum Cleaners
Know better, choose better.
- 15 reviews
- 5 likes
Great but needs constant attention
Purchased this and it does an exceptional job . It does still enjoy running over the occasional cord and getting tangled up and for some reason doesn't like a particular spot on rug under coffee table . I have the auto empty base station as well however the dustbin in vaccum itself never seems to empty as the dust gets tangled up with wife's long hair . An air compressor is your best friend with this vaccum when it comes to cleaning and I find I'm doing it once a week . Haven't had an issue with mapping as yet although map did do 90 degree turn...
Read more on screen one day and been like that ever since . I would have no problems recommending it however it's far from set and forget and will require ongoing weekly maintenance to remain in peak condition . Battery life seems sufficient to do my living / hallways which is approximately 100sqm . Noise level isnt over the top .Purchased in for $900.
Hi Adrian,
Thanks so much for sharing your feedback on the DEEBOT OZMO T8 AIVI. We always are interested to hear what you think, glad we're able to help and how we can improve, and we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team- 15 reviews
- 11 likes
Was great- still is in a many ways but…
Constantly loses the map of the house, which wipes out all the scheduling you’ve entered immediately. I don’t know why it’s happening- it’s a recent thing over the last few months. It’s driving me insane. I no sooner set up a new cleaning schedule then I have to it all over again after the robot vacuum cleaner remaps the house. Defeats the purpose of having it in the first place. I don’t know if it it’s an issue between Apple and ECOVACS, but FFS, fix it! It’s destroying the value of the vacuum cleaner completely!
Purchased in for $1,200.
Hi Kathy,
Thank you for sharing your feedback and we're very sorry to hear that you have been dissatisfied with your DEEBOT OZMO T8 AIVI. This is obviously not the experience that we want our custome...
Read morers to have. We have sent you a direct message to see if we can support or escalate this for you at all. Please don't hesitate to get in touch if we can help.- 28 reviews
- 27 likes
- Verified
- Ambassador Review
Ecovac Robotic Cleaner: These are no longer a toy but using technology to enhance life.
I have seen these robotic cleaners on for sale for a while and to be honest I thought they were just a gimmicky toy. I thought the robotic cleaners would be only good for city apartments and small homes with minimal clutter and no pets, looks like I may have just been proven wrong.
We share a reasonable sized single story house with a cat and two large dogs. My wife who loves different textures on the floor; travertine flooring, deep textured rugs, sheep skin and cow hide floor coverings, not a place I believed for a robotic cleaner.
The Ecovac...
Hi AM24,
Thanks so much for sharing your feedback on the DEEBOT T8AIVI! We always are interested to hear what you think and how we can improve, and we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS TeamRelated Articles
- 95 reviews
- 68 likes
Having used a good quality wand cleaner for some years (for both wood floor and carpets), along with a hand mop for our polished wood bamboo floors, the prospect of a “robot” cleaner that could do both without us having to actually do any work was appealing, though some doubts remained as to the capability versus the good old-fashioned way of cleaning our floors and carpets!
Unpacking the Deebot and revealed a machine showing quality in its build with sufficient weight to apply enough pressure to effectively vacuum and actually mop the floor a...
Read moret the same time! Along with the robot machine is a kit with spare side brushes, pack of disposable mopping pads, a Pro Oscillating mopper / scrubber (using disposable cleaning pads) and Ozmo mopping system washer (using a washable / re-usable cleaning pad). The robot comes with standard charging dock – an Optional auto unloading bin / charging dock can be purchased for an additional $A399 – this will enable days of use without having to unload the robot’s dirt bin after every use. Charged up the robot (as instructed before use) and then went through the process of connecting to the internet app and starting work – there are instructions and an QR code to download the android / iOS app onto your phone – we learned 2 things here (we were having problems with our modem wireless which we had fixed, and the robot uses 2.4ghz band – our modem is dual band 5ghz / 2.4ghz, but if you only have 5ghz router then you will have problems connecting and running the app. The app is very good and gives you full control of all functions and settings. Once charged and connected we fired up the robot (there is acknowledgement by way of spoken commentary and notation on the ecovacs app of what is happening – it tells you if the unit is being charged, battery running down, water low etc.) – First job is run through on vacuum Auto clean mode to “map” every room in your house - it may help to leave the lights on in your rooms first run whilst the robot “maps” your house, but it has video camera at the front and laser detectors so it knows where to go and also did a good job of recognizing drop offs (we have sunken lounge) and solid objects. The Aivi in its name stands for “Intelligent object recognition” which seems to work very well and recognises that some situations may be a potential problem - not sure about stairs and big drop offs, though ours picked up the sunken lounge edges very well and avoided them.Purchased in .
Hi AFK,
Thanks so much for sharing your lovely and honest feedback on the DEEBOT OZMO T8 AIVI. We always are interested to hear what you think, and we're glad we can help and how we can improve, and we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team- 3 reviews
- Verified
Ecovac - Poor Product Service
1) The main brush gone within 3 weeks of purchase.
2) Due to Covid 19: (a) The service duration is 3 weeks means I have nothing to use in this period. (b)No loan equipment due to Covid. Covid is not an issue to sell the product though!
3) Godfreys who sell the product is not worried about the prolonged 3 weeks duration. Ecovac who supply the product told me they haven't sold me.
4) Buying this product ?Check the noise level before you bring this product home. 5) The app is poor. Used for 3 weeks still could not make out how the app works
6) Do you have a "black" carpet? This product does not work. When spoke to Godfrey's they said they have a million points to discuss on any product. They told me to read the product booklet.
...
Purchased in at Godfreys.
Hi SimPal,
Thanks so much for sharing your feedback on the DEEBOT OZMO T8 AIVI. We always are interested to hear what you think and how we can improve internally within our customer support team and our range. And we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS TeamFind out how Ecovacs Deebot Ozmo T8 Aivi compares to other Robot Vacuum Cleaners
Know better, choose better.
- 15 reviews
- 22 likes
I’ve been using the Ecovacs Deebot Ozmo T8 AIVI daily for nearly 4 weeks now and my floors have never looked cleaner. I have tiles, carpet and a number of rugs throughout my home. I’m quite shocked how much dust and hair it vacuums each day! It picks up so much just on the standard setting and is very quiet. We can easily have it vacuum around us whilst watching TV. I’ve purchased 2 other robot vacuums from other brands in the past and have had to return them both as they did a terrible job but this one has changed my mind.
It was easy to set ...
Read moreup and comes with a spare filter and spare brushes which was a nice touch. You get the OZMO mopping system tank and also the OZMO Pro Oscillating system tank which is used with disposable cleaning cloths and gives a more thorough clean. Whilst it can’t replace a traditional mop, particularly when you have food etc stuck to the tiles, it does a great job and leaves the floors looking clean and streak free. I don’t bother using the standard mopping system as it just isn’t as good as the Pro Oscillating system. The docking station has a molded area at the back to allow any excess power cord to be tucked away neatly. I placed my charging dock in a tight space between a wall and a cabinet and was worried the robot would struggle returning to the dock but it finds its way back to the dock easily. Connecting the unit to the app was an easy process and after charging the robot, I started a clean of the house to allow the mapping system to create a map of my house. The Deebot missed some areas of my house during its first run but found these on the second clean and added the missing areas to the original map. The mapping system automatically divides the house up into ‘areas’ but I found that some were not ideal. For example, 1 area included one of the bedrooms, the adjoining hallway and the toilet. Using the app, I could easily separate these into separate areas and also merge other separated areas into a single area. The robot automatically detected rooms that had carpet and shows these on the map with a textured overlay. Another great feature of the mapping system is the ability to set individual cleaning preferences for each area. I’ve used this to set the robot to use max suction in particular heavy traffic rooms and then standard suction in other areas. I also have it set to go over some rooms twice.Purchased in .
Hi Ericc,
Thanks so much for sharing your feedback on the DEEBOT OZMO T8 AIVI. We always are interested to hear what you think and we're so glad you're getting the most out of your new DEEBOT!...
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team- 17 reviews
- 19 likes
I have had a number of floor vacuum robots over the last 10 years and I must say the Ecovac Deebot Ozmo T8AIVI has been the best one yet. I must admit though that my previous robots have not been “smart” and have been the “crash bang” style. See my previous reviews for more about them.
Our modest sized 4 bedroom, 2 bathroom home has composite wooden floors with the occasional scatter rug and carpet. We are a “shoes on” household and have two large dogs that are occasionally allowed inside to cool off on hot days, but even so, somehow their fur ...
Purchased in .
Hi Bob,
Thanks so much for sharing your great feedback on the DEEBOT OZMO T8 AIVI! We always are interested to hear what you think and we're so glad we could help....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS Team- 62 reviews
- 24 likes
On opening of the box, it has all the common accessories like a charging dock and a mopping plate (with a washable and reusable mopping pad) that you would expect from most other vacuum robots. But this one also comes with an oscillating mopping plate designed for the stubborn stains. However, its performance is roughly equivalent to a few extra runs with the normal mopping plate and it still need a proper mop and some manual effort to remove the real stubborn stains. Plus it uses a rather expensive single use disposable mopping pad so it did n...
Read moreot get to see too much action. The first run was in day light condition. It took 60 minutes to do about 60 sqm of hard floor. It acted like a rehabilitated meerkat being released back into the wild. It moved very slowly and cautiously and managed to correctly find all the boundaries and cleaned 100% of the whole area. It had detected the carpeted area and correctly avoided them when the mopping system is installed. But the brand new sweeping brushes often get caught under the edges of mats and had a few struggles in trying to get onto thin foam playmats. It used about half a tank of water for mopping the area. The second run in the same area took 35 minutes in dark conditions and used the same amount of water. It knew exactly where to go with a lot less trial and error. The sweeping brushes no longer get stuck under the edges of mats. Did not struggle at all when transitioning between playmats and floor boards. But it is still trying to hump all non-regular chair legs such as my bar stools with a conical base like a rabbit just released from isolation. A tilt sensor would have helped alert the unit that it is about to climb Mt Everest. But it does give up eventually after about half a minute and move on. The third run in the same area again took 45 minutes but back in day light condition and used up only a quarter tank of water. The path is more consistent with the second run than the random path during the first run. But now that it can see with its AI camera again, it is hesitating and pausing to think more often even though there are no obstacles in its way just like the second run. Considering the camera can only detect objects that are at its height, its ability to detect obstacles is limited to furniture with straight uniform legs and vertical walls. My preference was to cover up the camera (a lens cover comes in the box) and let it roam around blind. It will rely more on the front bumper but it will be faster in my experience (if it does not get stuck along the way). But one down side is that it will sometimes struggle to find and dock with the charging station properly (same thing happens without the lens cover but in the dark).Purchased in .
Hi Hason,
Thanks so much for sharing your feedback on the DEEBOT OZMO T8 AIVI. We always are interested to hear what you think and how we can improve, and we definitely take this on board....
Read more If you ever have any further feedback or have additional questions please don't hesitate to reach out. Many thanks, The ECOVACS TeamFind out how Ecovacs Deebot Ozmo T8 Aivi compares to other Robot Vacuum Cleaners
Know better, choose better.
- 2 reviews
- 1 like
Great While it Lasted
This is our first robot vacuum, and we are now completely hooked. Unfortunately, as an early adopter of the T8, in Dec 2020, we didn’t have the benefit of many product reviews, and judging by the reviews here others have had a similar experience to us. So here is the good, bad and ugly.
Good.
- Cleaning mode is generally fast and thorough. Wooden floors are both cleaned and polished by the brushes, and after mapping it follows an efficient pattern, if you move all the obstacles
- Mopping works well with light soiling. For dirtier floors...
Purchased in for $1,000.
Hi Clarkie,
Thanks again for your feedback that you shared on the DEEBOT OZMO T8 AIVI. It does seem quite odd that DEEBOT is having issues now as it should not be doing this? ...
Read more Is the DEEBOT still in your possession? If so, we'd like to escalate this further to our customer support who may be able to assist. Can I please grab your best contact number and email address. Many Thanks, Ramze from The ECOVACS TeamHi I'm already in contact with customer support, but haven't had the details of how a repair will be made & a quote. My details are [Personal Details Removed]
Please note that, depending what the co...
Read morest & cause is, I reserve the right to seek compensation under Australian consumer law, as a complete failure after 13 months isn't reasonable.Two months later, the robot returned. The service was charge was $60 for postage / diagnosis, then $25 for the work & replacement of the brushes & filter.
In the meantime, the apps been update...
Read mored, which made reconnecting easier, and its working again.- Verified
Technically Great, Appalling service
This is my third robot vacuum. The ecovacs robot is very smart and operates well. I was happy with my purchase for 8months, until it stopped sucking. To date i’ve contacted ecovacs 18 times to try and get a repair or swop done. The support function puts you in an endless loop of referring you back to the seller (ecovacs online) and then the ecovacs online store loops you back to their support function. The people don’t call back as they promise and the response to mail is super slow.
When functioning it’s a good product, it broke very early on and the support is non-existent. This seems to be consistent with other’s experience on here. If there was a zero, that would be me rating
Purchased in for $1,000.
As an update, Ecovacs are not honouring their published warranty https://www.ecovacs.com/us/support/warranty which providers three warranty paths. I need to send the device to them and then they will ...
Read moretake two weeks to repair it. I will be without a vacuum in total for 5 weeks In addition their support line claims their ebay store (ecovacs australia) is an authorised distributor and not part of ecovacs. Terrible company to deal with- don’t buy from them!Hi GerL,
We're very sorry to hear that you are dissatisfied with your experience with ECOVACS customer service. This is definitely not the experience we want our loyal customers to have. We'd like to escalate this further if you don't mind....
Read more We'll message you privately to get your details. Many thanks and apologies again, The ECOVACS Team.- 2 reviews
- 1 like
Faulty Sensor within 5 months
I had this product for under 6 months, used it once a week. Great at the start and then stopped doing edges around dark cupboard, would always avoid one particular white tile in the kitchen. Finally, stopped doing carpeted areas, would activate anti drop sensors, keeps repeating to "Clean the anti-drop sensor", cleaned the whole thing but will not do carpets, has no problems on timber but refuses to go on the carpeted area. Lucky broke within 6 months, not after 12 :( Paid almost $1200 for it and did not last even 6 months!
Purchased in at JB Hi-Fi Retail Stores for $1,199.
Response from JB when I reviewed it on their site.
Thank you for taking the time to write a review! Your opinion is important to us and we appreciate you sharing. We have now read your review and wh...
Read moreile we really value your feedback, unfortunately it did not meet content guidelines on this occasion. As a result it can't be published on our website.Hi John,
Many thanks for your feedback on the DEEBOT T8 AIVI. We really appreciate you taking the time to share your experience.
We're very sorry to hear that you've had issues with your DEEBOT, may w...
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Details
Category | Robot Vacuum Cleaners |
---|---|
Manual | Download manual |
- GTIN13: 6943757614004
- MPN: OZMO-T8AIVI-AU
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Hi Monica,
Read moresistance with anything. Best wishes, The ECOVACS TeamWe are so happy to hear that you are enjoying your DEEBOT T8 AIVI! Thank you so much for taking the time to review and share your experience. Please don't hesitate to get in touch if you as...