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eDivorce

eDivorce

3.9 from 15 reviews · View Statistics
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Reviews

  • Customer Service
    5.0 (1)
  • Rates and Fees
    5.0 (1)
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Helen Vaka
Helen Vaka
  • 2 reviews

Poor customer service

published

I emailed on two occasions and never received a reply. I’m really not impressed I am still going to use the service as I’m struggling financially but still no reply

Incentivised Review No
eDivorce Australia
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Helen Vaka
Helen Vaka

Helenvaka@icloud.com

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JHarry55
JHarry55South East Queensland, QLD

Finally did it

published

Waited a long time to divorce due to life getting in the way etc. Finally got on to it with the kit. Divorce has gone through the court better late than never. Glad its finally done,thanks

Customer Service
5/5
Rates and Fees
5/5
Incentivised Review No
eDivorce Australia
eDivorce AustraliaeDivorce AustraliaSend a private message

Thank you for your review, we appreciate the feedback and are glad to hear your divorce has been processed successfully. Kind regards, eDivorce Australia.

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Jacko
JackoSydney, NSW
  • 4 reviews
  • 3 likes
  • Verified

Buyer beware

published

Having purchased the divorce kit for $99 including gst I discovered that you can access all the support resources and apply online for free using comcourts.gov.au. My fault for not researching options more fully. Save your money and go direct.

Incentivised Review No
Jacko
Jacko

Update and well done eDivorce customer service. As I didn't get the value I was guaranteed they have agreed to refund my payment in full.

eDivorce Australia
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Ann Berlin
Ann BerlinWestern District, VIC

Nice and simple. Helpful staff

published

I saved money using the property kit for my property settlement. The paperwork was provided with instructions and the staff helped with questions about the application and the court accepted it, so all good.

Incentivised Review No
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Sandro
SandroNorth Queensland, QLD

Kit was helpful for divorce but the family court needs an upgrade

published

The kit was useful to help me finish my divorce so am happy enough with this service, however the family courts system needs improvement, had to wait a month after the divorce order was made before it was official! Surely the could improve the court system!

Incentivised Review No
eDivorce Australia
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Ash Mac
Ash MacCanberra Central 2602, ACT

Great kit. Helps if you have a printer

published

Well considering a lawyer said they would handle my divorce for around $1,000 with the Court fee on top, and this kit was only $100 with the court fee on top, I was able to get the job done without the extra lawyer fees. So yes, for me it was worth every cent!! I had to use my friends printer to print the documents rather than buy my own printer.

Incentivised Review No
eDivorce Australia
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Thank you for your review Ash. Yes, we agree, access to a printer is important so you can print and review your divorce papers before signing. Regards, eDivorce Australia

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Spicy Pinata
Spicy PinataMetropolitan Adelaide, SA

Good service

published

ALot of businesses forget that good service still counts even in 2020. The team at edivorce looked after me with my property settlement application. Its gone through court now and Im glad to say it went as smoothly as I could hope for especially since my ex isn't the easiest to deal with at the best of times!

Incentivised Review No
eDivorce Australia
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Hi Pinata, thank you for your feedback. We are pleased to hear you found the Support Team helpful. Kind regards, eDivorce Australia.

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Missy O
Missy OSouth East Queensland, QLD

Easy Peasy

published

I have to admit I was a bit stressed out about doing my divorce however this kit did help alot. Forms were all done quickly no mistakes, step by step guide and the customer service team was able to help with my questions (thanks Sarah). Happy with my purchase.

Incentivised Review No
eDivorce Australia
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Hi Easy Peasy, thanks so much for your positive review, we really appreciate your feedback. Kind regards, eDivorce Australia

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Dave shaw
Dave shaw
  • 2 reviews

Edivorce kit

published

I payed and ordered a joint edivorce kit this afternoon for 99$ I thought this was too land in my email so I could download and print it off, before completing it, it still hasn’t reached my email??? Please help, David shaw

Incentivised Review No
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Dave shaw
Dave shaw

Yes thankyou edivorce

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Almost a non starter
Almost a non starterHunter Region, NSW

Slow but we will see how it goes

published

It took 8 days and several emails to get the link from edivorce. Only just starting it now so my review may change. Hopefully this nightmare will soon be behind me.

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Lulu Strike
Lulu StrikeDarwin, NT
  • 2 reviews

Pretty good, Im sure this was easier than doing it myself

published

The good: support team are helpful and get back quickly

The bad: its still DIY so you have to do the steps yourself with guidance from the service. But I guess a lawyer would charge more anyway.

overall i would say it was worth it.

eDivorce Australia
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Hi Lulu, thank you for your review and feedback. Yes, it would certainly be significantly more expensive to hire a lawyer! Kind regards, eDivorce Australia

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No dramas, accepted by the court first time

published

Cant complain I was satisifed with the service. They provided the divorce papers which must have been correct because the court accepted them first time. Now im divorced, pretty happy about that :)

eDivorce Australia
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Hello Pep, thanks for your review. Happy to hear you are now divorced!

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Amanda
AmandaQueensland
  • 3 reviews
  • 1 like

Don't waste your time and money......Covid-19 has affected court policies

published

Don't waste your time. Huge waste of money. You have to lodge it through court portraits and they make to re-write all of the paperwork again and you have a large court fee which includes the cost of the paperwork which means you have now paid for it twice. Not happy made a stressful situation much worse

Update....... I have received an apology for my troubles and a full refund. Responded very quickly and were very understanding. I was advised that COVID-19 has affected court policies.

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KPetaluma
KPetalumaSydney, NSW
  • 3 reviews

Better than expected

published

I was really happy with the customer support. Even though at the start they gave me a guide with all the steps, I still asked them a lot of questions as I was getting my divorce application ready. They always got back to me and helped answer my questions. Overall I was happy with the service.

eDivorce Australia
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Hello KP, thank you very much for your feedback and positive review. We are glad to hear you found the Support Team helpful. Kind regards, eDivorce Australia

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Well worth the money

published

I had been separated for years but couldn't figure out the paperwork to apply for a divorce. I even tried going to a lawyer but they wanted to charge me $990 plus court & other fees which I couldn't afford. After some research I decided to try these guys. I got a online book to read which helped me figure out the process and finally apply for divorce. I couldnt be happier.

eDivorce Australia
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Hi Emma, thanks so much for your positive review!

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Questions & Answers

BananaA
BananaAasked

Hi, I purchased a property settlement kit and my orders were approved. Do i have to do anything else? Thanks

1 answer
eDivorce Australia
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JGR
JGRasked

The price of $99 Is that all the monies that need to be paid -are there other court costs or any other costs to finalise the divorce

3 answers
Jacko
Jacko

Sorry to take business from eDivorce however its now possible to do the whole process online free and up to date with the official application on federalcircuitcourt.gov.au.

Jacko
Jacko

And yes there is a cost to file regardless of which platform you use for your application.

eDivorce Australia
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Justina Hill
Justina Hillasked

Once you pay the $99 is this just for the paperwork and is there added fees once you lodge it at the Courts

1 answer
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