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Elders Car Insurance

Elders Car Insurance

Elders Car Insurance
1.4

3 reviews

Positive vs Negative
33%67%
Claim Resolution Time
  • Never
Transparency ?
1.0
Customer Service
1.0
Value for Money
1.0
Brand Manager for Elders Insurance? Claim your listing.
Ben
BenSA
  Verified Comprehensive

If you want no service then use Elders. Our business has all our vehicles through them and this is the 2nd claim I’ve made and been bitterly disappointed in customer service- if you love crap service then get insurance from Elders

  • Claim Made: Yes
  • Claim Resolution Time: Never
Ask the reviewer
garry
garry37 posts
  Comprehensive

Very poor customer service – Elders insurance Broker very poor customer service. Also unqualified. They should improve the quality good service

  • Claim Made: No
  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
Ange
Ange
  Car Insurance

Hassle free and fixed right – We ran over a large rock that fell from a tipper truck, we managed to get some paperwork to confirm the incident, Elders Insurance told us we may have to pay an excess if they have no luck tracking down the truck, 2 days later they called to say there was no excess and we could go ahead and get our car repaired. There was just under $3000 damage to the suspension and steering caused by the large rock. Within a week the car was fixed by our own mechanic and was back on the road as good as new. Elders might not be the cheapest insurer on the planet, but they have good old fashioned service from Australia and not some oversees call centre. You really do get you pay for.

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