Best Car Insurance

Based on 27,836 reviews
Location
Brand
Rating
Coverage Type
Roadside Assistance
Reduced or Zero Excess Windscreen Cover
Inclusions
Benefits

Seniors Car Insurance

Seniors Car Insurance 🏆 2026

4.8 
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Leanne BreedQLD2 posts
  Verified

Excellent service from start to finish. The team was professional, responsive, and genuinely helpful throughout the entire process. They explained everything clearly and I highly recommend. Show details

AWN Insurance (Australian Warranty Network)

AWN Insurance (Australian Warranty Network) 🏆 2026

4.9 
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Masood HussainNSW2 posts
  Fair Incentive Verified

Happy to have extended warranty from the AWN insurance I have expended warranty from past 6 year they are very good and the customer service team are always great helpful The claims always make easy and fast approvals Thanks Best regards Masood Show details

Youi Car Insurance

Youi Car Insurance

3.9 
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MeeeeeeNSW32 posts
 

Long Phone call to Youi but saved me $1,500, GIO thought it would be a good idea to raise my premium by almost $800 with no claim No Demerit loss… Read more

and devalue my car $3,000. Youi asked every question that was ever dreamed of but worth it in the end. Needless to say GIO won't be getting any coin off me for this renewal. My other car is coming up for renewal GIO had better revise thier calculations before they try rip me again. Well Done Youi.

Integrity Extended Warranties

Integrity Extended Warranties

4.3 
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Mitch H.2 posts
 

Absolute scam. I have been trying to engage with these people for a year about a claim but they have failed to provide any meaningful engagement, and… Read more

lately any engagement at all, in clear breach of their own policies and the Australian Consumer Law.

Unfortunately, legal and regulatory consequences appear to be the only way to prompt action to correct the ongoing and egregious behavior being perpetrated by this company - see below:

Please register your interest in a class action on the Facebook group "Integrity Car Care Extended Car Warranty SCAM Exposed" - currently at over 700 members.

Additionally, please report your concerns and complaints to AFCA. For your information, AFCA recently issued its determination of case 12-25-231574, condemning much of the practices being complained of below.

Integrity Extended Warranties
Integrity Extended Warranties    

Hi Mitch, Thank you for your… Read more (+1 reply)

Presidian Group

Presidian Group

4.6 
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Lynda2 posts
 

I advised Presidian of the issues with my vehicle and was always dealt with professional informative information re my warranty and when I had to… Read more

make a claim they approved it quickly. When I rang them after receiving a text message the Lady I spoke with was amazing ..the best thing I ever did was taking out a Presidian Warranty for peace of mind and satisfaction ..thank you Presidian for all your advice and assistants

Budget Direct Car Insurance

Budget Direct Car Insurance

3.5 
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Gemma BWA
  Fair Incentive

I think budget direct is amazing , i highly recommend to go with them with any of your insurance needs Show details

TrueCover Car Insurance

TrueCover Car Insurance

5.0 
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CccWestern Australia49 posts
 

This is on quote only. I do not own cover with them Noticed excess higher than what I'm on, $3000 non nominated driver excess not sure about that and… Read more

no monthly payment option online. Premium too high for me and unsure about their contact ability in event of a claim and the above.

QBE Car Insurance

QBE Car Insurance

3.7 
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LuanaVIC2 posts
 

Easy and efficient thanks so much Qbe insurance we are grateful Show details

Real Car Insurance

Real Car Insurance

3.8 
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JamesNSW
  Verified

Agent provided clear, concise, Detailed and professional service. With patience when required. Show details

ahm Car Insurance

ahm Car Insurance

4.2 
Summary
Kylie D2 posts
  Verified

Haven't had to claim anything yet .. was a bit unhappy with how much my car insurance has gone up Show details

Oceania Insurance

Oceania Insurance

4.5 
Summary
EdwardNSW
 

Easy, helpful, informative, covers everybody, I am new to this insurer Show details

Everyday Car Insurance

Everyday Car Insurance

3.4 
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Judith2 posts
 

Waiting time when calling is not long, staff are friendly, helpful and professional. I didn't have any difficulty when making a claim. Show details

Huddle Car Insurance

Huddle Car Insurance

3.5 
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Tracey R34 posts
 

Put in my first claim, been their customer for over 8 years, now they offering a cash settlement, not happy with their service, I am the one that is… Read more

their customer. no contact still waiting on link so i can pay my excess, its been a shitshow. Once they fix the other car, I am done. It is suppose to be a easy seamless process. #FUMING

Kogan Car Insurance

Kogan Car Insurance

4.4 
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Nikhil Kumar M.NSW8 posts
 

It's stupid. Quoted $5000 for comprehensive with agreed value of $8010 with excess $1000 including windscreen, car hire. others are quoting around $2000 and less Show details

Kogan Insurance
Kogan Insurance    

Hi Nikhil, sorry to see your quote was too high.… Read more

Toyota Motor Vehicle Insurance

Toyota Motor Vehicle Insurance

3.1 
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Joey binsyanWA
 

I am satisfied with the redpond and service done to my car Show details

Allianz Car Insurance

Allianz Car Insurance

2.6 
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PaulACT4 posts
  Verified

Easy to renew and at good comparison price. Polite correspondence over the phone at the time. Show details

PD Car Insurance

PD Car Insurance

2.8 
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BurdemasWA6 posts
 

Bravia gave me a fantastic customer experience today. She knew her company’s policies and guidelines and helped me tremendously. Also Mary in records… Read more

was extremely helpful as well. I have been with Blue Badge insurance for three years now and has great premiums with road side assistance rolled up into the one cost. Great savings.

Enthusiast Motor Insurance

Enthusiast Motor Insurance

3.5 
Summary
Peter W.Victoria
 

Just purchased my dream car and whilst driving had a steering malfunction ended up into trees on the median strip. Contacted Enthusiast and spoke to… Read more

Leanne in claims she was amazing handled everything with no fuss unfortunatly car was written of but the claim was settled within 2 weeks cannot recommend them highly enough Absolutley amazing to deal with and they have insured my new car with no hassles My Friend is waiting for his car to be inspected by an assessor from another large insurer His car was in before mine and he is still waiting Do Yourself a favor Try Enthusiast

eric insurance

eric insurance

2.7 
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Avoid Eric ex. WarrantyVIC5 posts
  Fair Incentive Verified

AVOID AT ALL COST ! UNETHICAL COMPANY They do NOT honor their policies. I spent $2000 plus on additional car warranty insurance. When I attempted to… Read more

make a claim. Extremely hard to contact and then when I finally did they revoked their initial policy terms. Refer to my warrant attached below

Lexus Insurance

Lexus Insurance

3.6 
Summary
HillWestern Australia
 

Everything was covered with ease and professional time and effort. Perfect result Thankyou so much. Show details

RACV Car Insurance

RACV Car Insurance

2.0 
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Dean
  Verified

A pretty simple process, so keep to that! One suggestion with the address requirements is that it wouldn't accept my postal address (a post office… Read more

box, as we don't have delivery in our area) and so I had to tick the "same as residential address". This won't help as the post office will NOT(!) put street-addressed mail into the private boxes. As I said otherwise, simple, clear and appropriate. Thanks.

PowerTorque Insurance

PowerTorque Insurance

3.6 
Summary
LucyNSW
  Fair Incentive

Very happy with PowerTorque Excellent service. Easy to talk and helpful. Show details

Carpeesh

Carpeesh

2.4 
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NardiaNSW2 posts
 

Do not use this company! They are deceptive, poor customer service, even when you call to enquire about specific details of the cover they evade the… Read more

question and it is not until you need to make a claim you find out the truth.

Lesson learnt to go with more reputable companies! You get what you pay for!

Carpeesh
Carpeesh    

Hi Nardia we are here to assist you with your claim. I… Read more (+1 reply)

RAC Car Insurance

RAC Car Insurance

1.9 
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StaceyWA
 

After over a decade with this company, we were appalled when our Jeep Grand Cherokee was written off with only cosmetic damage. I drove it home from… Read more

the incident but they deemed the headlights and grill not worth replacing and not only were we left without the nicest vehicle we'd ever been able to afford, they failed to let our finance company know (as they were supposed to) which left us in arrears and damaged our credit. Nor did they take into account the fact that as it was third in a four-car pile-up, the vehicle was equipped with brake-assist (which I didn't need as I braked immediately I heard the screeching of the first vehicle) as all four vehicles ran through oil on the road dropped from a previous vehicle. No individual factors are taken into account. No consideration for the customer. Extremely poor communication with other vehicle owners/insurance companies regarding the other three vehicles. Absolutely disgraceful.

RAC Insurance
RAC Insurance    

Hi, thanks for taking the time to provide us with… Read more

APIA Car Insurance

APIA Car Insurance

1.9 
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Leslie WQLD2 posts
  Verified

I hit a gutter and my front bumper came loose and was hitting the tyre APIA advised I had to wait 8 weeks to see their preferred repairer . As a… Read more

short term measure I taped the bumper up so I could drive it to an assessor I rang APIA . I spoke to a pleasant man in another continent ! I had to spell GOLD COAST as he had never heard of it . He advised that he could again check the closest insurer but that was done 2 days ago If he checked the booking I had would be cancelled . So I had a car that would take 8 weeks to get assessed and then weeks to get a new bumper . Do not use APIA ! Finally they wanted me to pay the $1000 excess now !!! This seems to be a rort asking upfront so they can earn interest while I have no car to drive for month

NRMA Car Insurance

NRMA Car Insurance

1.6 
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il grifone i.7 posts
 

NRMA? hello, is anyone home? – NRMA is only good to take your money. No customer service, no reply to emails, can't understand the person you speak with ?.. bad luck, you get told… Read more

to put a request in to speak with a supervisor and wait at least 24 hours?? Two repairers for hail damage, I paid the excess to the first one, then I was asked to pay again to the second for then being reimbursed ?? There is a breakdown in communication between NRMA and assessors and I was caught in middle. Five weeks later.....I just got repairs approved, yet not to be curried out till mid August. NRMA will insure your motorhome but wont give you a list of repairers that can do motorhomes . Here is our proud Aussie insurer!

NRMA Insurance
NRMA Insurance    

We’re really sorry to hear about your experience… Read more

AAMI Car Insurance

AAMI Car Insurance

1.6 
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Maryum Ashraf
 

I purchased a roadside assistance plan with my comprehensive insurance from this company, and when I requested help as a female, asking them to put… Read more

my spare tyre back on (since the flat had been fixed), the person on the phone was extremely rude. He refused to help, saying, “We cannot assist you with that. You have to do it yourself or go to a shop.” I had been using another roadside assistance from a big company for the last 5 or 6 years (I don’t want to name them, so it doesn’t seem like I’m promoting them), and they never questioned me. They were always helpful—even when they came to fix the flat tyre, they patched it on the spot. My experience with this roadside assistance, though, was pathetic and awful. I cancelled my insurance today, and I will never buy this coverage again.

Shannons Car Insurance

Shannons Car Insurance

1.7 
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sajeda
 

57 days after my accident, my car is still stuck in the towing yard with no resolution from Shannons Insurance. Every call involves nearly 1 hour of… Read more

waiting, endless transfers between departments, and no one taking responsibility. One team sends you to payment, payment sends you back to towing, and nothing gets resolved.

Completely unacceptable claims service and extremely poor communication. I hope Shannons takes this complaint seriously and improves the way they handle claims and customer communication.

RACQ Car Insurance

RACQ Car Insurance

1.7 
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John YQLD
 

Back room admin is hopeless! I was sent a text with a wrong number [household property rather than motor vehicle] which I spent over 15 minutes on… Read more

hold when transferred before hanging up. A phone call to another number on their website resulted in another transferred call and I was told there would be at least another 25 minute wait without the option of a call back.

Bingle

Bingle

1.6 
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MiraSA2 posts
 

Bingle is a bungle - a bloody disgrace! Involved in a 'minor' accident with a Bingle customer - Bingle took their customers 'word' without a police… Read more

report, just aswell my son & I took photos & went in & reported to police, now we are disputing Bingle customer claim. Police didn't see my son or I being at fault. 0 star rating. SCAMMERS

A blonde woman driving a car.

Should I get car insurance?

Car insurance may seem like a hefty expense. This can be especially true if you’re a young or a new driver, or pay your car insurance premium in one lump sum.

However, unexpected accidents do happen, and unless you can afford to pay for repairing another driver’s car outright - which can cost thousands - a good car insurance policy can save you from paying through the nose.

There are budget providers along with the better-known household names of insurance companies. You can also opt for a more affordable type of policy rather than comprehensive car insurance, which is pricier. With such a wide selection of policies and companies on the market, you're bound to find something that suits you.

Types of car insurance

Compulsory Third Party (CTP) Insurance: The compulsory one · See all

Compulsory Third Party Insurance, known as green slip in NSW, is the mandatory insurance you must purchase before you’re legally allowed to register a car. In NSW, you need to independently select and buy your CTP, whereas it’s included in the cost of your registration in other Australian states.

Having CTP car insurance means that if you get into an accident and the other driver sustains injuries, you won’t be held liable. Also, it will cover hospital expenses for the other party. It covers personal injury only. Your green slip won’t cover damage caused to property – namely, your car or another person’s car.

In NSW, there are five licensed green slip providers to choose from: AAMI, Allianz, GIO, NRMA Insurance and QBE. In ACT, there are four providers: NRMA, GIO, AAMI and APIA. In SA, there are also four: AAMI, Allianz, QBE and SGIC.

CTP Insurance is included in the cost of registration for the following states and territories: VIC, QLD, WA, TAS and the NT.

Third Party Property Damage Car Insurance: The lowest level of optional cover · See all

Not to be confused with Compulsory Third Party, this is the most basic level of optional cover. Third Party Property Damage insures against damage caused to another vehicle, by you. It doesn’t protect you against theft or damage caused to your car.

Best suited to drivers who:

Don’t want to foot the bill for someone else’s car repairs from their own pocket, and
Would prefer an insurance option significantly cheaper than comprehensive cover, and
Aren’t too concerned about their own car, as it’s not covered under this policy. This might be suited to drivers with cheaper, older cars they’re not sentimentally attached to - with the exception of vintage cars, which are usually expensive to insure.

Third Party Property, Fire and Theft Car Insurance: The next best thing after comprehensive cover · See all

This level includes everything provided by Third Party Property Damage Insurance. It additionally covers you if your car is stolen or burned. In limited cases, third party property, fire and theft insurance can cover you if you aren’t at fault and your car incurs damage caused by an uninsured driver.

Best suited to drivers who:

Want a higher level of cover than Third Party Property Damage Insurance, but can’t quite afford comprehensive car insurance.
Are concerned about the safety of their car, either due to location or time of day it's parked.
Are interested in Third Party Property Damage cover, but are also seeking a baseline level of protection for their own car.

Comprehensive Car Insurance: The all rounder · See all

As the top level of car insurance, a comprehensive policy offers the most protection for your car. It will cover you for everything included in the other two optional policies, and more.

This commonly includes: intentional or accidental damage to property (your car and another person’s car, regardless of fault), loss or theft of your car, vandalism, weather events such as storms, floods, fire and hail, and in some cases hire cars and emergency accommodation (The specific inclusions and exclusions will depend on your unique policy).

It's worth getting comprehensive car insurance if:

You prefer to protect your car and wallet from the widest range of possible misfortunes that could happen.
You're prepared to pay a little more than you would with another insurance type - comprehensive is the most expensive cover for your car.

Tips for comparing car insurance

1. Be clear on your excess

While it may be tempting to automatically select the cheapest car insurance policy, this isn’t necessarily the best financial decision. Lower-cost premiums equate to a higher excess, sometimes upwards of $850. If, in the event of an at-fault accident, you won’t be able to afford this expense in one hit, consider a higher premium.

2. Read the Product Disclosure Statement, or PDS

Let's face it - the majority of these are a bit long and boring. But having an informed understanding of the terms of your policy is worth it and can save you unwelcome surprises in the future. A portion of 1 star reviews of car insurance policies on ProductReview.com.au involved pain points that could have been avoided if the PDS had initially been carefully assessed.

A PDS should explain your excess and spell out in detail what you are entitled to claim under the policy. This includes any add-ons you have opted for. It should also cover policy exclusions, information about claiming, as well as contractual information about a cooling off period or policy cancellation.

3. Don’t be afraid to shop around

Compare, compare, compare. You don’t even need to pick up a phone; simply fill out online car insurance quote forms from a variety of companies. Compare both the cost and quality of cover as outlined in the PDS. Selecting a car insurance policy shouldn’t be a rush decision, as it can have considerable financial impacts down the line.

4. Review your policy annually

While it can be extremely tempting to click ‘Renew Now’ when you receive an email about your car insurance policy's imminent expiration, you'll most likely be paying more than you need to.

Often insurers make their renewing customers pay more than new customers. After a year with an insurer, first-time customer discounts no longer apply, and insurers unfortunately don’t apply discounts for customer loyalty.

As a result, the ‘Renew now’ option has been dubbed as ‘the lazy tax’ incurred for not shopping around. It might not be as convenient as clicking a button, but you’re much more likely to find a better deal.

5. Look for discounts

If you’re asking ‘How can I get the cheapest car insurance?’ keeping an eye out for discounts is one of the best ways.

This is particularly the case if have an automatically higher premium due to your demographic (for example you're a male under 25) or your circumstances (for example, you're the driver of a European, sports or vintage car). As a general rule of thumb, if the annual amount you pay for car insurance is higher than 10% of your car’s value, you’re paying too much.

Discounts can be applied for:

  • Restricting the number of drivers using your car
  • Restricting the age of people driving your car (e.g. no under 25s)
  • Restricting the number of kilometres you drive using the vehicle, sometimes known as a ‘pay-as-you-drive’ discount
  • Making no claims for a certain number of years – referred to as the 'no claims discount' or 'safe driver bonus'
  • Taking out additional policies with the insurer – known as a ‘multi policy discount'

Conversely, if you prefer extra features or protection in your car insurance that’s also available - either as part of the policy package, or as an optional add-on for an extra cost.

Included Benefits or Optional Extras can include:

Thanks for reading, we hope that this guide helps you choose the best car insurance policy for you, so you can enjoy driving your car confidently, knowing it is protected.

Disclaimer: The information on this website is for general information only. It should not be taken as constituting professional advice from the website owner - ProductReview.com.au. ProductReview.com.au is not a financial adviser. You should consider seeking independent legal, financial, taxation or other advice to check how the website information relates to your unique circumstances. ProductReview.com.au is not liable for any loss caused, whether due to negligence or otherwise arising from the use of, or reliance on, the information provided directly or indirectly, by use of this website.