Seniors Car Insurance

Seniors Car Insurance

Comprehensive, Third Party Property Damage, Third Party Property, Fire and Theft · See All

4.7

3,408 reviews · Statistics

PositiveNegative
96% · 3,26281 · 2%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all reviewer photos
    Thumbnail
Claim Resolution Time
  • <1 week (33)
  • 1-2 weeks (39)
  • 2-4 weeks (36)
  • 1-2 months (9)
  • 3+ months (11)
Claim ApprovedYes (134) · No (7)
Value for Money
4.7 (2,639)
Transparency
4.6 (2,411)
Customer Service
4.7 (2,495)
Helpful, attentive customer service
Competitive rates
Smooth claim process
See the Best Car Insurance in 2023 as rated by Australians on ProductReview.com.au.

Reviews

john
john

great website ,----user friendly

Comprehensive Car Insurance

all of my policies now with you guys---competitive prices great reviews

  • Insurance Type: Comprehensive and Compulsory Third Party
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: Kia Sportage
Review your last purchase on ProductReview.com.au
Appo
Appo South West, WA · 3 posts

Very professional well done

Comprehensive Car Insurance

Young lady that served me was very polite and realy helpfull

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Darcy
Darcy Greater Melbourne (Outer), VIC
 · Verified

Much better premium for seniors

Comprehensive Car Insurance

My comprehensive insurance from Coles went up by $350, prompting me to shop around. Most of the big name insurers were much the same or a little cheaper. Then I did a quote through Seniors and was really happy at how much more affordable they were, especially the Pay As You Drive option given I’m lucky if I do 1500kms a year. I’m now kicking myself for not going with Seniors years ago.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: Hyundai Accent
Value for Money
Transparency
Customer Service
Review your last purchase on ProductReview.com.au
Sandy
Sandy Greater Melbourne (Outer), VIC · 3 posts

Very Competitive

Comprehensive Car Insurance

Good choice of cover, very good premium costs, extremely quick to answer telephones, very thorough service.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all
Dee
Dee · 3 posts

renewal rip off

Comprehensive Car Insurance

My auto renewal removed my limited KM discount, lowered the value of my car well below replacement cost and increased the rate charged.
To solve this i had to get a new policy on the internet and then cancel my old policy over the phone.
Everybody's time wasted. The auto renewal felt like they could deceptively give me less coverage for a higher premium. Not a nice feeling.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Value for Money
Transparency
Customer Service
Review your last purchase on ProductReview.com.au
Australian Seniors
Australian Seniors · 
Contact.firstname
Contact.firstname Far North Queensland, QLD

So easy to Navigate.

Comprehensive Car Insurance

The online quoting and purchasing was really easy. I am really happy with the pricing.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: MG GS Excite
Value for Money
Transparency
Review your last purchase on ProductReview.com.au
Helen
Helen Sydney Surrounds, NSW · 2 posts

Easy and straight forward

Comprehensive Car Insurance

I was given all facts relating to this insurance policy. It was very clear and uncomplicated.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: Yes
Review your last purchase on ProductReview.com.au
Barry
Barry

Excellent value. The other company that we were with for 15 years hiked our premiums far too high.

Comprehensive Car Insurance

Excellent value. The other company that we were with for 15 years hiked our premiums far too high.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: Nissan X-Trail
Review your last purchase on ProductReview.com.au
Contact.Lynettefirstname
Contact.Lynettefirstname · 2 posts

Excellent result will move our Home & Contents ins. also when due..

Comprehensive Car Insurance

So much easier and refined than other on-line insurance companies

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all
Adri
Adri

Value for money

Comprehensive Car Insurance

I think my policy is of good value and it was easy to set up.
I'm new with this insurance company.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: Honda CR-V
Review your last purchase on ProductReview.com.au
Danny
Danny

Cheap and easy

Comprehensive Car Insurance

I found the details easy to follow and the premium was much lower than my current insurer

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
  • Car Model: Mitsubishi Lancer
Value for Money
Transparency
Customer Service
Review your last purchase on ProductReview.com.au
Heather Evely
Heather Evely

New car insurance policy

Comprehensive Car Insurance

The woman I spoke to was very patient and obviously not off shore as we could understand every word. She is a excellent representative.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Car Insurance

Find out how Seniors Car Insurance compares to other Car Insurance

Know better, choose better.

Compare all
manolet1949
manolet1949

Cannot fault my experience with the Service Agent

Comprehensive Car Insurance

Had a wonderful experience - thank you! Keep up the good work!

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Ken
Ken

Most rewarding surprise.

Comprehensive Car Insurance

The customer service person I spoke with was extremely helpful .. explained the advantages of different policies in a manner both informative and easily understood. the decision to take out a policy which was very comprehensive and reasonably priced was easy.

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au
Contact.firstname
Contact.firstname

It was great and had direct information given to me

Comprehensive Car Insurance

I thought this policy will be great for my husband and I should of changed to this one much sooner thank you

  • Insurance Type: Comprehensive
  • Plan covers drivers under 25: No
  • Claim Made: No
Review your last purchase on ProductReview.com.au

Questions & Answers

June Brannigan
June Brannigan ·  · Seniors Car Insurance

I am confused as to why Australian Seniors gets such glowing reviews when they are underwritten by Hollard which gets the worst reviews I have ever heard?
I have insured both my cars with AS and was looking at adding the roadside assist and only just realised the connection. Does anyone have experience with this? Many thanks.

Australian Seniors
Australian Seniors · 

Hi June,
Thank you for reaching out with your query and we are sorry to hear of any dissatisfaction during your experience.

Our team would love the opportunity to discuss your feedback further with you and any concerns that you might have.

If you are open to this, can you please send me a private message with one of your policy numbers and I can arrange for one of our team members to be in touch with you.

Kind regards,
Alisa

June Brannigan
June Brannigan · 

I didn’t say I was dissatisfied, I have had no reason to claim as of now. I wondered how the reviews on here differ so much for two companies involved in the same product.

Australian Seniors
Australian Seniors · 

Hi June,
Thank you for your reply and I apologise for my misunderstanding.

We appreciate the feedback that you have provided.

It is important for us to hear from our customers throughout their journeys, with Product Review being a great way for customers to share their feedback with us and the public, although they are under no obligation to do so.

Please don't hesitate to reach out to our team if you would like to discuss your queries further.

Kind regards,
Alisa

Tess
Tess · 

The only reviews I could see here were from people who DID NOT MAKE A CLAIM!!!
Problems begin when a claim is made with most insurers. Another question would be: WHY there are no reviews from people who had to claim? I think I can guess.

Australian Seniors
Australian Seniors · 

Hi Tess,
Thank you for reaching out.

Whilst a majority of our reviews are submitted by customers who have recently purchased a policy, we have also received reviews from customers who have had a claims experience, however, as mentioned, customers have no obligation to leave a review.

You can also filter through our many reviews based on whether a claim has been made or not, if you would like to look into this further.

Kind regards,
Alisa

June Brannigan
June Brannigan · 

Have a look on the reviews of Hollard. I just hope I don’t have a problem before next years renewal.

Guest
Aaron J.
Aaron J. ·  · Seniors Car Insurance

How old do you have to be to be eligible for seniors car insurance?

Karen Holliday
Karen Holliday · 

Over 50

Australian Seniors
Australian Seniors · 

Hi Aaron,
Thank you for reaching out.

We’re committed to providing real value for over 50s, however we do also provide insurance to those who are not yet seniors.

If you would like to get in touch with our team, please let me know and I can have this arranged on your behalf.

Kind regards,
Scott

Aaron J.
Aaron J. · 

Thanks Scott,
As my wife and I are now over 50 I would like to see how competitive Australian Seniors Car Insurance is compared to our current provider. Cheers Aaron

Australian Seniors
Australian Seniors · 

Hi Aaron,
Thank you for your reply and for sharing this with us.

If you would like any assistance with how our policy is designed, please let us know and we will do our best to assist you.

Kind regards,
Scott

Guest
Eric H.
Eric H. ·  · Comprehensive Car Insurance

I want to buy car insurance for the car owned by my son, but I am the frequent regular driver, would the policy coverage apply including new car replacement as I am the policyholder ?

Australian Seniors
Australian Seniors · 

Hi Eric,
Thank you for reaching out with your query.

To best answer your question specific to your needs, can you please reply to my private message with your contact number and I can arrange for our team to be in touch with you to discuss further.

Kind regards,
Alisa

Guest

Get an answer from our members and Australian Seniors representatives

Select a listing for your question
Seniors Car Insurance

Details

About Seniors Car Insurance

Seniors Car Insurance offers flexible cover options for over 50s. Since they started out in 1998, Australian Seniors has been committed to providing the best insurance products that give older Aussies peace of mind and more control over their life.

You can choose from 4 cover options depending on your needs:

  • Comprehensive Car Insurance, Australian Senior’s highest level of coverage.
  • Pay as You Drive Insurance, for those who spend less time driving.
  • Third Party Property, Fire and Theft, covering accidental damage, theft, and fire.
  • Third Party Property Damage Car Insurance, covering accidental damage to other vehicles.

You can also add optional extras and services for additional coverage. Extras include excess-free windscreen cover and hire car cover.

Roadside Assistance

Roadside Assistance is an optional service you can add to your car insurance policy or purchase as a standalone cover. This service helps you get back on the road by helping with things like flat tyres, flat batteries, and breakdowns.

Your premiums will depend on what kind of vehicle you own, how frequently you drive, and other factors. You can get an online quote on the Australian Seniors website to find out what you can expect to pay.

Points of praise:

  • Most reviewers found that the customer service they experienced when interacting with representatives for Seniors Car Insurance was exceptional. Reviewers said that the staff they talked to on the phone were helpful, listened to customer’s concerns and addressed them, and explained their options clearly.
  • Reviewers also appreciated how competitive the rates were, saying that the product was great value. Many reviewers particularly liked the Pay as You Drive option, which meant they only had to pay premiums based on how many kilometres they drove.
  • They also said that the claim process was smooth, and that they were continually kept up to date with the progress of claims they submitted.
Compare all Seniors Car Insurance listings
Seniors Comprehensive Car Insurance
  • Award Winner OVERALL INSURANCE 2023
  • +3 more
Seniors Comprehensive Car Insurance4.7
(3,257)
Seniors Third Party Property, Fire and Theft Car Insurance
  • Award Winner OVERALL INSURANCE 2023
  • +3 more
Seniors Third Party Property, Fire and Theft Car Insurance4.7
(48)
CategoryCar InsuranceCar InsuranceCar Insurance
Other Insurance Types Offered Funeral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and Travel
Coverage TypeComprehensiveThird Party Property DamageThird Party, Fire and Theft
UnderwriterHollardHollardHollard
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance Optional ExtraOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverZero Excess Optional ExtraNot OfferedZero Excess Optional Extra
Choice of RepairerNot AllowedNot AllowedNot Allowed
After Accident Care
Hire Car after an Incident

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Optional extra, up to $70 per day (maximum hire period applies)

Emergency Transport & AccommodationIncluded up to $500 if you are more than 200 km from home and your car cannot be drivenNot IncludedIncluded up to $500 if you are more than 200 km from home and your car cannot be driven
Towing Costs IncludedNot IncludedIncluded
Hire Car after a No Fault Accident

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Optional extra, up to $70 per day (maximum hire period applies)

Essential / Emergency RepairsIncluded up to $500Not IncludedIncluded up to $500
Benefits
Pay As You Drive / Fixed Kilometre DiscountOptionalNot OfferedNot Offered
Hire Car after Theft

Included up to $70 per day up to 14 days

Not Included

Included up to $70 per day up to 14 days

Lock and Key ReplacementIncluded up to $1,000Not IncludedIncluded up to $1,000
Transit Cover IncludedNot IncludedIncluded
Trailer & Caravan CoverIncluded up to $1,000Not IncludedIncluded up to $1,000
Child Safety Seats and PramsIncluded up to $500Not IncludedIncluded up to $500
New-for-old Car Replacement

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Not Included

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Personal Property CoverIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.Not IncludedIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.
Uninsured Motorist Benefit Not ApplicableIncluded up to $3,000Included up to $3,000
Accidental Loss or Damage
Malicious Damage / VandalismIncludedNot IncludedIncluded
FireIncludedNot IncludedIncluded
CollisionIncludedNot IncludedNot Included
Natural EventsIncludedNot IncludedNot Included
Theft or Attempted TheftIncludedNot IncludedIncluded
Compare all Seniors Car Insurance listings
Visit official website

Contact info for Seniors Car Insurance

Mon8:00 am - 7:00 pm
Tue8:00 am - 7:00 pm
Wed8:00 am - 7:00 pm
Thu8:00 am - 7:00 pm
Fri8:00 am - 7:00 pm
SatClosed
SunClosed
  • ABN: 53128692884

Extra Information

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.