Seniors Car Insurance

Great customer service. Variety of options. Easy to organise and complete. Show details ·  1

Price and staff willingness to help using plain language and willingness to listen. Show details ·  2

"Seniors" by name only, but not "seniors budget" friendly – 2024: Their online quote was about $429 more than my renewal price with Budget Direct. 2025 update: Out of nine online quotes, Aussie Seniors was 3rd best price at $298 more than the cheapest quote from Coles Insurance. Something I've come to… Read more

realise is that just because a company has "seniors" in the name, doesn't make it "seniors budget" friendly. Always shop around.

Very easy, very helpful team, very competitive price, and they were happy to answer questions. I moved from Youi to Seniors and I saved $600 per year. Same car, same driver, same home address! And Seniors gave me a $300 lower excess!!! Show details ·  1

The representative was polite, on task and easy to understand and deal with. Very happy with the whole process and outcome even though it went a bit longer than I had expected. Overall excellent service. Show details ·  1

I am really surprised that the Comprehensive Car Insurance quote for my vehicle was a lot cheaper compared to other insurance companies. It takes only a few minutes to fill up online and get a quote in minutes. I highly recommend Australian Seniors Car Insurance to anyone. Show details ·  1

one individual was very helpful, there where 2 others who i felt do not know how insurance works nor should they be employeed by this company. I was wary of discussing things further with those 2 individuals. Insurance is a regulated industry, and… Read more

YOU MUST know what you are providing to a client.

If you cannot answer a question, you need more training or simply don't work in insurance!

I would hate to know who purchased a policy and not fully understand it, staff should be able to fully reply with an appropriate answer, we know it's general advice, but when someone asks a question to answer it in the correct manner or clarify with your superiors. NEVER GUESS!

David was the staff member I dealt with and he was confident with the product knowledge which is what is required so that we can make an informed decision.

I rang to get a quote for comprehensive insurance for 2 vehicles. The VW Tiguan is an R line which doesn’t appear in their system and can’t be added as a package. When I read the difference between the base model and the R line they told me they couldn’t insure the vehicle. Considering how many VW vehicles come in the R line it’s hard to believe they could be in the insurance business at all. Absolutely lousy experience. Show details

I sat with my beautiful dad and helped him with the process a week ago. Al we had to do os call back with the odometer reading and credit card today. English is his second language. It was the nost harrowing ridiculous call I have ever had. A terrible attitude. Please use this call fir training purposes. She was horrible to deal with. Show details

Fantastic service from the call center, Ron answers all my questions, even calling me back twice to set up the policy as my new car dealer was messing around with delivery dates. He was very patient with me on the phone. Show details ·  1

I was taking out a new comprehensive policy. I was supposed to get a call back last night but that did not happen. I did manage to get through 1st go this morning right on opening. The Seniors worker was competent and efficient and polite and patient. 5 stars for her.My rating is not about her but the service. I now have 2 comprehensive policies… Read more

and this is my 3rd and I have been a customer since 2018 and I have other insurance. However, I still had to provide all basic details again and no extra discount for loyalty. I referred a friend recently and he did not proceed because of your process which at 80 he found too difficult to negotiate. I have never made a claim and hope if I do I get a better service process. Also I note that your excess for such an older vehicle $900 is excessive for pensioners and more expensive than say, Cole’s who quote a $500 excess.

I spoke to Sandra she was very clear and easy to understand explained everything if I missed what she said she was happy to repeat it. It was an enjoyable conversation I was very happy with the cover I chose and the value of the insurance cover. Show details ·  1

Angelina was helping me choose which car insurance I wanted, she was patient, very informative which helped me pick Pay as you Drive. Angelina's service was spot on. Show details ·  1

So professional explained everghing so clearly. I used to do insurance when I worked with Westpac and I am a perfectionist. The specialist who looked after me passed with flying colours Show details ·  1

Policy is great value for my needs. Been using them for several years. Each person I spoke with were terrific and explained everything to me which was a great help. Show details ·  1

I found Attican your representative to be very knowledgeable and very pleasant to deal with, was able to have a laugh and joke throughout the process. We went to purchase via phone as we could not find details of car on line. It was good value and all was explained throughly. Show details ·  1

The online quoting system was easy to use. As I did not finalise quote Australian Seniors contacted me to see if I needed any assistance. The staff were very friendly, knowledgeable and helpful. Choose Australian Seniors as competitive product, competitive price and ultimately the positive interaction with their people. Show details ·  1

Danielle was very diligent. Had to bring me back twice. Handled the situation really well. I would recommend the company now to anyone for her lovely work and beautiful nature Show details ·  1

Excellent web site easy to navigate and complete my car cover. Having to read the full 54 pages of terms was very onerous, therefore a lot wasn’t read but I had to agree before I could complete my application. This needs to be addressed and made simpler. Show details ·  1

Changed from long time Insurance provider to Seniors Insurance. The premiums pricing being more competitive than offered by my existing insurer. Process was very smooth and easy. Staff very helpful and pleasant to deal with. Show details ·  1

My experience with getting a quote was positive and I like the option to pay for the mileage I do per year. My policy doesn’t start for a week, so I can’t comment on making a claim. Hopefully I won’t need to. So far, so good. Show details ·  1

My AS contact explained the policy I signed up for was extremely professional and made sure I understood the policy he was polite and extremely thorough I believe his name was Jorden Show details ·  1

After 2 full days doing online quotes for comprehensive car insurance from multiple companies, I found that Australian Seniors offered the best value for us. I telephoned Australian Seniors and spoke to Sandra. I was extremely impressed with… Read more ·  1

Sandra's friendly, professional and the concise manner in which she asked questions and provided answers to my queries. I feel very at ease with having chosen Australian Seniors Insurance for our car and I definitely recommend that you get a quote from them as they are very good value.

Georgia was an absolute delight to speak with. She explained everything about both policies i have chosen to take out for the future. I would reccomend Seniors Insurance to all my friends. Thank you Georgia for being so helpful. I also saved myself over $30 per month on my Car and House Insurance. Believe me this is an absolute mega saving of money not being spent from my Pension. Show details ·  1