Seniors Car Insurance

Seniors Car Insurance

 Verifiedseniors.com.au🏆 2024 Award
Seniors Car Insurance
4.7

3,602 reviews

PositivevsNegative
96% · 3,45087 · 2%
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Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.7
Transparency
4.6
Customer Service
4.7
Helpful, attentive customer service
Competitive rates
Smooth claim process

Reviews

3,602 reviews
Chris P.
Chris P.Darling Downs, QLD
  Comprehensive

A breath of fresh air

Quote process was quite simple and price was excellent considering other companies ‘no customer loyalty’ renewal premiums. Happy to join this community Show details ·  1
Value for Money
Transparency
Customer Service
Simone
SimoneSouth East Queensland, QLD
  Comprehensive

Excellent service

The person who took my call was - Helpful, friendly, professional Show details
Value for Money
Transparency
Customer Service
Christine
ChristineSouth East Queensland, QLD4 posts
  Comprehensive

Comp car policy purchase

Zac - Very clear to understand ( no "Verbal Fry") Provided information to the point, Appeared to follow procedure. Followed up within reason. Pleasure to deal with ( not like the contents claim problems we are having.) Show details ·  5
peter
peter
  Verified Comprehensive

a change secured

speedy, clear, easy to use site, clarity in documentation, surprising price difference compared to my previous insurer and that clinched the deal Show details ·  1
Jules
JulesCentral Highlands and Goldfields, VIC
  Comprehensive

Complete satisfaction with Australian Senior insurance

Great value. Easy to purchase.
Conformation straight away.
First time purchaser of a brand new car, most competitive price in the market Show details ·  1
Homer56
Homer56MELBOURNE5 posts
  Comprehensive

Quite a smooth transition

It was relatively easy to access an Australian Seniors customer service rep, in comparison to other insurance providers. The exercise in transferring our car insurance to Seniors was somewhat tedious, but Brian handled it well. The premium was a little lower, but the main point was the difficulty we would have contacting our current provider in the event of an urgent claim. Show details ·  1
Fenton M.
Fenton M.Central, SA4 posts
  Comprehensive

Comp Car

Policy appears to be suitable for me due to low kilometres driven each year. Show details ·  1
Peter R.
Peter R.
  Comprehensive

Quick & Easy

Quick and easy to contract. Hopefully, I will never have to make a claim, because that usually generates a bit of pain. Show details ·  1
Value for Money
Transparency
Customer Service
Alf
AlfSydney Surrounds, NSW2 posts
  Comprehensive

Easy car insurance application on line

I did it on line & had no problems as it was easy. Show details ·  1
Value for Money
Transparency
Customer Service
Denis
Denis
  Comprehensive

Good and easy

Easy to follow online prompts and you get a good result. Show details ·  1
Keith
KeithMelbourne2 posts
  Comprehensive

Comprehensive car insurance

Got a very good quote for comprehensive car insurance way cheaper Show details ·  1
Wayne
WayneSydney Surrounds, NSW3 posts
  Comprehensive

Seniors Insurance

Good service, good price. Get a better deal for seniors. Show details ·  1
Bernie
BernieGreater Melbourne (Outer), VIC5 posts
  Comprehensive

Car Insurance

A more realistic price quoted compared to other Insurance Providers. Show details ·  1
Contact.firstnameNeil
Contact.firstnameNeilMid North Coast, NSW
  Comprehensive

Great customer service and product knowledge

The person I spoke with was very knowledgeable of the product and extremely helpful. Very good experience. Show details ·  1
MikeS
MikeSHunter Region, NSW2 posts
  Car Insurance
Australian Seniors
Australian Seniors   DM   
More

Questions & Answers

Peter
Peter · Seniors Car Insurance

Hi do Australian seniors insure electric cars

Australian Seniors
Australian Seniors   DM   
weevil69
weevil69 · Seniors Car Insurance

Choose repairer

Australian Seniors
Australian Seniors   DM   
June Brannigan
June Brannigan · Seniors Car Insurance

I am confused as to why Australian Seniors gets such glowing reviews when they are underwritten by Hollard which gets the worst reviews I have ever heard?
I have insured both my cars with AS and was looking at adding the roadside assist and only just realised the connection. Does anyone have experience with this? Many thanks.

Australian Seniors
Australian Seniors   DM   
June Brannigan
June Brannigan  

I didn’t say I was dissatisfied, I have had no reason to claim as of now. I wondered how the reviews on here differ so much for two companies involved in the same product.

Australian Seniors
Australian Seniors   DM   
See all Seniors Car Insurance questions

Details

About Seniors Car Insurance

Seniors Car Insurance offers flexible cover options for over 50s. Since they started out in 1998, Australian Seniors has been committed to providing the best insurance products that give older Aussies peace of mind and more control over their life.

You can choose from 4 cover options depending on your needs:

  • Comprehensive Car Insurance, Australian Senior’s highest level of coverage.
  • Pay as You Drive Insurance, for those who spend less time driving.
  • Third Party Property, Fire and Theft, covering accidental damage, theft, and fire.
  • Third Party Property Damage Car Insurance, covering accidental damage to other vehicles.

You can also add optional extras and services for additional coverage. Extras include excess-free windscreen cover and hire car cover.

Roadside Assistance

Roadside Assistance is an optional service you can add to your car insurance policy or purchase as a standalone cover. This service helps you get back on the road by helping with things like flat tyres, flat batteries, and breakdowns.

Your premiums will depend on what kind of vehicle you own, how frequently you drive, and other factors. You can get an online quote on the Australian Seniors website to find out what you can expect to pay.

Points of praise:

  • Most reviewers found that the customer service they experienced when interacting with representatives for Seniors Car Insurance was exceptional. Reviewers said that the staff they talked to on the phone were helpful, listened to customer’s concerns and addressed them, and explained their options clearly.
  • Reviewers also appreciated how competitive the rates were, saying that the product was great value. Many reviewers particularly liked the Pay as You Drive option, which meant they only had to pay premiums based on how many kilometres they drove.
  • They also said that the claim process was smooth, and that they were continually kept up to date with the progress of claims they submitted.
Compare all Seniors Car Insurance listings
CategoryCar InsuranceCar InsuranceCar Insurance
Other Insurance Types Offered Funeral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and TravelFuneral, Health, Home and Contents, Landlord, Life, Pet and Travel
Coverage TypeComprehensiveThird Party Property DamageThird Party, Fire and Theft
UnderwriterHollardHollardHollard
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance Optional ExtraOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverZero Excess Optional ExtraNot OfferedZero Excess Optional Extra
Choice of RepairerNot AllowedNot AllowedNot Allowed
After Accident Care
Hire Car after an Incident

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Optional extra, up to $70 per day (maximum hire period applies)

Emergency Transport & AccommodationIncluded up to $500 if you are more than 200 km from home and your car cannot be drivenNot IncludedIncluded up to $500 if you are more than 200 km from home and your car cannot be driven
Towing Costs IncludedNot IncludedIncluded
Hire Car after a No Fault Accident

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Optional extra, up to $70 per day (maximum hire period applies)

Essential / Emergency RepairsIncluded up to $500Not IncludedIncluded up to $500
Benefits
Pay As You Drive / Fixed Kilometre DiscountOptionalNot OfferedNot Offered
Hire Car after Theft

Included up to $70 per day up to 14 days

Not Included

Included up to $70 per day up to 14 days

Lock and Key ReplacementIncluded up to $1,000Not IncludedIncluded up to $1,000
Transit Cover IncludedNot IncludedIncluded
Trailer & Caravan CoverIncluded up to $1,000Not IncludedIncluded up to $1,000
Child Safety Seats and PramsIncluded up to $500Not IncludedIncluded up to $500
New-for-old Car Replacement

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Not Included

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Personal Property CoverIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.Not IncludedIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.
Uninsured Motorist Benefit Not ApplicableIncluded up to $3,000Included up to $3,000
Accidental Loss or Damage
Malicious Damage / VandalismIncludedNot IncludedIncluded
FireIncludedNot IncludedIncluded
CollisionIncludedNot IncludedNot Included
Natural EventsIncludedNot IncludedNot Included
Theft or Attempted TheftIncludedNot IncludedIncluded
Awards 2020, 2021, 2022 and 2 more2020, 2021, 2022 and 3 more2020, 2021, 2022 and 2 more
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Contact info for Seniors Car Insurance

Mon8:00 am - 7:00 pm
Tue8:00 am - 7:00 pm
Wed8:00 am - 7:00 pm
Thu8:00 am - 7:00 pm
Fri8:00 am - 7:00 pm
SatClosed
SunClosed
  • ABN: 53128692884

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