Affordable car insurance...yes
Very happy with cost of insurance for 2 cars, with over a $130 saving. Customer service person was very patient and helpful. All in all a good experience for a stressful task.
Comprehensive car insurance
The Senior's comprehensive car insurance is very good value. So good in fact that I advised my current insurer, with whom I have been for 23 years, that I no longer wish to stay with them .
Much to detailed and lengthy
Good value policy seemed to take forever to set up.
Why must it have 30 words? Seems to support what I have said!
I cannot understand why I have to say at least 30 words.
We were very pleased with the premiums quoted and the ease in which our policy was set up. We were also happy with the option of paying monthly as this assist's us to pay for the policy without worrying about have to come up with a lump sum when it is due.
Great value for my usage
Pay as you Drive option is fantastic value. The only company that has genuine savings for low km insurance. Lots of options to tailor the quote for specific needs. Great online interface.
Easy to navigate on line quote love it.......
Did a quote on line and found it really easy to navigate and answer all questions was able to make a decision quickly once quote received. Love it so easy....
Smooth process of signing up. Many options of tailoring. Low resulting rate.
With both regular drivers over 50 and by excluding under 25s we got a very low rate. We could tailor the km driven and optional coverage. The process was smooth and the communication was great.
Bought a new car so had to cancel the other cars policy and then get new one set up. Very easily done plus we had a refund for the previous policy.
Forced automatic annual policy renewal - you cannot opt out when you take the policy.
Forced automatic annual policy renewal - unless you cancel after they send a renewal notice & before the due date. They get your money even if you die. I am debating about referring this to the ACCC.
Good customer service
Guy the customer service person was very good easy to-understand and good with follow up .
Prompt action and very good value
I very satisfied with all the information provided to me
Very competitive price
I felt that I received good value for money as it was considerably less than my current insurer, so it was a no brainer to swap providers, also gave me the opportunity to insure for the amount of kilometres I estimated I would drive in a year which was an added bonus.
Suites me the cheaper the better
Great service very helpful they had a substantial grasp for what where selling. Very pprofecional would consider using your other services they put me at ease .Definiately no preasure congrats
Wow what a saving!
We just did a comparison of present insurance because our vehicle up for renewal. Can't believe how much we saved taking Australia Seniors Insurance. $300 to be precise. And the consultant was so helpful and pleasant.
Looking forward to checking up with Australian Seniors when our other insurances are due.
Worth checking cost - can be very competitive.
I have used Senior's Insurance for a number of items. I have never needed to claim, so cannot comment on such. Although I have a 60% no-claim bonus with NRMA Insurance, the cost of the policy with Senior's is sometimes competitive, so it's always worth checking.
The automatic drawing funds out of my account is a negative.
Just the policy I have been looking for at a reasonable price.
Yes I did feel the policy was good value
I have not lodged a claim as yet
Have just taken out a comprehensive car insurance
I am with RAC for roadside have been for many years
It is my first time using seniors comprehensive insurance and found it good value and found the lady who contacted me explained everything very clearly, she even organised a time that suited me to ring back
Was easy to do
Don't know yet. Just insured today. We'll see. Sorry I donvt have 30 wotds at this point in time. This makes me just want to ex out and not continue with review
Easy and competitive car insurance
I needed to shop around for car insurance as I do each year and found Seniors Insurance very competitive, it ticked all the right boxes.
Easy to deal with and value for money
Same value as almost double premium of previous insurer
Good value and easy to set up. Only recently swapped to Australian Seniors. Don't ask me why I didn't choose them before! The site was easy to use. Had to speak to consultant who was pleasant and helpful.
Good value cover
Cost of policy premium was reasonable price and easy to set up. comparing policy with other insurers it was better value and had easy questions to answer as well as the usual details.
- ‹ Prev
- Next ›
Questions & Answers
Most of the feedback here is about buying a policy. To be fair, buying a policy is the relatively easy part. I would really value to find out about experiences that clients had when submitting claims: e.g. speed, efficiency, expertise of staff, level of satisfaction with outcome. Many thanks!
Have any of you seniors Insurance buyers tried to use Digicall Assist roadside assistance that was included as an option in your policy? I just rang to see where my welcome pack is after including this in my car insurance. The Australian Insurance person said up to 45 days to get this. I am a 2 hour drive from Sydney and I am worried this will not be reliable.
What Roadside Assist Company do you use for vehicle breakdowns?
Customer RelationsAustralian Seniors
Thank you for your question. Our roadside assist is provided by Digicall Assist, one of Australia’s largest premium automotive assistance providers, 24 hours a day, 365 days a year Australia-wide. If you would like further details please refer to the roadside terms and conditions on our website https://www.seniors.com.au/car-insurance/roadside-assistance.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.