See the Best Car Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Seniors

Pros

Helpful, attentive customer service
Competitive rates
Smooth claim process

Reviews

  • Value for Money
    4.7 (2,164)
  • Transparency
    4.6 (1,992)
  • Customer Service
    4.7 (2,070)
  • Claim Resolution Time
    • <1 week (30)
    • 1-2 weeks (35)
    • 2-4 weeks (34)
    • 1-2 months (8)
    • 3+ months (8)
  • Claim ApprovedYes (121) · No (5)
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Eve
EveGreater Melbourne (Metropolitan), VIC
  • 8 reviews
  • 1 like

Intelligent company

published

User friendly online business, fast and efficient. The only company that offers a no frill low mileage insurance where one does not pay for all the unnecessary extras automatically included in other insurance quotes.

Incentivised Review No
Insurance TypeComprehensive
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Great deal for Comprehensive Cover

published

The policy selected contained everything that I was after and was offered at a very reasonable price. It was easy to set up after considering all of the options that were on offer. Great work!

Value for Money
4/5
Transparency
4/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Susie B
Susie BGreater Melbourne (Metropolitan), VIC
  • 5 reviews

Happy with this company

published

Recently renewed my Comprehensive car insurance policy with them for the second time. I didn't feel the need to shop around this time. They are easy to deal with respectful and ethical. No complaints from me.
Claim process for me was professional and straight forward.

Value for Money
5/5
Transparency
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Great Options for Seniors

published

Tried to do online quote but had some questions so called and had all my questions answered professionally and was not rushed through the process and came away with a great experience and excellent value.

Value for Money
4/5
Customer Service
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message

Hi Johnny,
We are delighted to hear that you had a great experience when taking out your policy and that it is of excellent value. Thank you for letting us know your thoughts, we appreciate your lovely feedback.
Kind regards,
Scott

Similar opinion? Write a review on ProductReview.com.au!
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Mikcal
MikcalGreat Southern, WA

Appears to be excellent

published

Policy was excellent value and easy to set up and quickly, I got quotes from several companies and this was the company that stood out as the best choice and value

Value for Money
5/5
Transparency
4/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
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Bad choices
Bad choicesSouth East Queensland, QLD
  • 2 reviews
  • 14 likes

A welcome relief on finances.

published

It was good value and so easy by phone. I was looking for home and contents but to early for that. They rang after the quote came through and I organised my car instead. My home will wait another month when they emailing me for another call. I worry about reading things wrong on the net so call are great.

Incentivised Review No
Insurance TypeComprehensive
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Very good policy for Seniors.

published

Initially set up by phone and received very good information. Now in third year of policy and still very pleased with it. Good value and a great car insurance policy for Seniors. I have never had a claim but I have peace of mind.

Value for Money
5/5
Customer Service
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

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We compared reviews on the Top 5 Most Popular Car Insurance Providers

If you’re looking for cheap car insurance that's also reliable, ProductReview.com.au can help. We’ve sifted through 1000s of car insurance reviews on Budget Direct, AAMI, youi, Woolworths and Australian Seniors. Simply read on for a summary of what drivers liked the most and least about these top five most viewed providers.

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stirlo
stirloMetropolitan Adelaide, SA
  • 4 reviews

Great insurance policy for my car.

published

Great value for the money for older
people like my husband and myself thank you. I have had insurance with Australian Seniors and most likely keep renewing it in the future, as long as I car drive.

Value for Money
5/5
Customer Service
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Colin G.
Colin G.Sydney Surrounds, NSW

Efficient and very competitive

published

Clear concise advice and assistance with unexpected sizeable credit offered due to actual low kilometres in preceding year. Also very easy and quick adjustments to agreed value and basic excess with worthwhile reduction in premium.

Value for Money
5/5
Transparency
4/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Julia C.
Julia C.Illawarra, NSW

Great product with great service.

published

This is my third year with Seniors. Have found them very easy to deal with and easy to understand. Great service over the phone speaking plain English. Good product at a great rate.

Incentivised Review No
Insurance TypeComprehensive
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Alan
AlanSydney Surrounds, NSW

Good policy at a reasonable price.

published

Service was good. Price was reasonable. An easy renewal process, especially as I had to phone to adjust some cover. All done quickly and easily in less than ten minutes.

Value for Money
5/5
Transparency
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message

Hi Alan,
We appreciate you letting us know that you have enjoyed the service provided and that you are satisfied with your policy. Thank you for sharing your experience with us and for the kind words given.
Kind regards,
Scott

Similar opinion? Write a review on ProductReview.com.au!
Gazza
Gazza
  • 5 reviews
  • 1 like

Excellent product for seniors

published

The insurance was good value, easy to negotiate and set up. I have been with ASI for a number of years and always found the policies either comparable or cheaper than than other insurers. Will continue to insure with ASI, excellent service and products

Value for Money
5/5
Transparency
4/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Car Insurance

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Cheaper than our previous insurance.

published

New clients - we will see how it goes this year. Was quite easy to get a quote. Phoned with a question - not on hold - quickly answered and resolved. Appreciated that.

Value for Money
4/5
Transparency
4/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Rod G
Rod G
  • 2 reviews

So far a good experience

published

Good value policy and easy to set up and customer service was helpful. Saved almost $300 per year by changing from my last insurer. And agreed coverage of my vehicle made the change even more worthwhile.

Incentivised Review No
Insurance TypeComprehensive
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!
maryc
marycSydney, NSW

Car Insurance made easy.

published

Comprehensive car insurance policy was renewed online with the greatest of ease. Call centre rep was very
professional and provided assistance with a smile. But this service is always to be expected when dealing with Australian Seniors.

Value for Money
5/5
Transparency
5/5
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Carol
Carolasked
Car Insurance

how do i get a quote for my car insurance

2 answers
Nkob
Nkob

Follow this link
https://www.seniors.com.au/car-insurance?ppc=1&campaign_id=71700000046769887&gclid=Cj0KCQjw2MWVBhCQARIsAIjbwoPw0mRjhIZXW83INe7ASLFBOAFqg-tA7Fe1xw5SiP4t3WBoRhmRJ1kaAkdSEALw_wcB&gclsrc=aw.ds

Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Annette O.
Annette O.asked
Car Insurance

I only drive under 10,000 kilometers do I get a discount

1 answer
Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
Bernice
Bernice asked
Car Insurance

I am 67 but work fulltime, am i still entitled to use Senior Car insurance?

2 answers
Bernadette
Bernadette

I am pretty sure you can - it is definately worth a phone call to them!

Australian Seniors
Customer RelationsAustralian SeniorsSend a private message
See all Seniors Car Insurance questions

Get an answer from our members and Australian Seniors representatives

Seniors Car Insurance

Details

About Australian Seniors Car Insurance

Australian Seniors Car Insurance offers flexible cover options for over 50s. Since they started out in 1998, Australian Seniors has been committed to providing the best insurance products that give older Aussies peace of mind and more control over their life.

You can choose from 4 cover options depending on your needs:

  • Comprehensive Car Insurance, Australian Senior’s highest level of coverage.
  • Pay as You Drive Insurance, for those who spend less time driving.
  • Third Party Property, Fire and Theft, covering accidental damage, theft, and fire.
  • Third Party Property Damage Car Insurance, covering accidental damage to other vehicles.

You can also add optional extras and services for additional coverage. Extras include excess-free windscreen cover, hire car cover, and roadside assistance.

Your premiums will depend on what kind of vehicle you own, how frequently you drive, and other factors. You can get an online quote on the Australian Seniors website to find out what you can expect to pay.

Points of praise:

  • Most reviewers found that the customer service they experienced when interacting with representatives for Australian Seniors Car Insurance was exceptional. Reviewers said that the staff they talked to on the phone were helpful, listened to customer’s concerns and addressed them, and explained their options clearly.
  • Reviewers also appreciated how competitive the rates were, saying that the product was great value. Many reviewers particularly liked the Pay as You Drive option, which meant they only had to pay premiums based on how many kilometres they drove.
  • They also said that the claim process was smooth, and that they were continually kept up to date with the progress of claims they submitted.

ProductReview_2022 Awards_logo

Australian Seniors Car Insurance has taken out a 2022 ProductReview.com.au Award! The insurance provider took out the Award due to its exceptional customer service and value for money.

In the words of one 5-star reviewer, ‘The experience from go to woe was seamless and painless with great explanation of sections which I did not understand. Thank You.’

Compare all 3 Seniors Car Insurance
Seniors Comprehensive Car Insurance
  • Award Winner 2022
  • 2021
  • 2020

Seniors Comprehensive Car Insurance

4.7
(2,649)
CategoryCar InsuranceCar InsuranceCar Insurance
Other Insurance Types Offered Funeral, Home and Contents, Landlord, Pet and TravelFuneral, Home and Contents, Landlord, Pet and TravelFuneral, Home and Contents, Landlord, Pet and Travel
Coverage TypeComprehensiveThird Party, Fire and TheftThird Party Property Damage
UnderwriterHollardHollardHollard
Legal Liability Cover Included up to $20 millionIncluded up to $20 millionIncluded up to $20 million
Roadside Assistance Optional ExtraOptional ExtraOptional Extra
Reduced or Zero Excess Windscreen CoverZero Excess Optional ExtraZero Excess Optional ExtraNot Offered
Choice of RepairerNot AllowedNot AllowedNot Allowed
After Accident Care
Hire Car after an Incident

Optional extra, up to $70 per day (maximum hire period applies)

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Emergency Transport & AccommodationIncluded up to $500 if you are more than 200 km from home and your car cannot be drivenIncluded up to $500 if you are more than 200 km from home and your car cannot be drivenNot Included
Towing Costs IncludedIncludedNot Included
Hire Car after a No Fault Accident

Optional extra, up to $70 per day (maximum hire period applies)

Optional extra, up to $70 per day (maximum hire period applies)

Not Included

Essential / Emergency RepairsIncluded up to $500Included up to $500Not Included
Benefits
Pay As You Drive / Fixed Kilometre DiscountOptionalNot OfferedNot Offered
Hire Car after Theft

Included up to $70 per day up to 14 days

Included up to $70 per day up to 14 days

Not Included

Lock and Key ReplacementIncluded up to $1,000Included up to $1,000Not Included
Transit Cover IncludedIncludedNot Included
Trailer & Caravan CoverIncluded up to $1,000Included up to $1,000Not Included
Child Safety Seats and PramsIncluded up to $500Included up to $500Not Included
New-for-old Car Replacement

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Included if a claim is accepted and the car is declared to be a total loss within the first 24 months of the starting date of its original registration and you are the first registered owner

Not Included

Personal Property CoverIncluded up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.Included up to $500. Covers only personal items which are designed to be worn or carried, such as clothing & bags.Not Included
Uninsured Motorist Benefit Not ApplicableIncluded up to $3,000Included up to $3,000
Accidental Loss or Damage
Malicious Damage / VandalismIncludedIncludedNot Included
FireIncludedIncludedNot Included
CollisionIncludedNot IncludedNot Included
Natural EventsIncludedNot IncludedNot Included
Theft or Attempted TheftIncludedIncludedNot Included
Compare all 3 Seniors Car Insurance
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