Youi Car Insurance

Jen Gillbanks was fantastic to deal with - thanks youi for ALWAYS providing me with exceptional service. I have been with YOUI for MANY years now and the consistent service is outstanding.
Thanks Jen, and good luck with kids whilst working from home - you are amazing!

Nicole's service was fantastic. She provided all the relevant information and was very helpful in answering my questions. Having comprehensive insurance provided us with Road Side Assist which was important to us. I felt like the policy was good value.

I just took out a new policy and am just so impressed. Youi are a 5 star company.
Easy, trustworthy, great value for great product. Youi are worth considering moving too trust me, I had a horror experience with the at fault driver lying and Youi stood by me the whole way.

I was very happy with the operator and the prices that was given to me. I was able to understand it easily and concise. I will recomend it to my friends

Straightforward easy to talk to & great value
No hard selling to the point & all area's covered
Saving over prior insurance which is very important with the way the world is at present

Our policy was very accurately explained and all the available extras and their costs clearly discussed. All in all a good experience as well as a saving.Everything was sent and outlined as discussed accurately.

The true test of an insurance company is how you are treated when making a claim. I found Youi to be terrific when I made a claim after hitting a kangaroo. I rang Youi the day after the crash. There was a short phone interview, a choice of crash repairers and an assessment arranged for that same day. The claim was approved that same day. The crash repairer proved to be excellent. Big shoutout to Shane at Youi. Thanks for your terrific service.

Very easy to setup. Sales person Kate Steffan was excellent. The value was probably equal to others with your excess slightly higher but Kate's service was much better than all other providers therefore I went with your product.

Very easy to arrange. Excellent value for money and good savings made. Very happy with outcome and very pleased with attitude and assistance from the contact at YOUI. Will recommend to other family members and friends.

The gentleman that called me was polite and professional. He didn't push any products for me to buy and just gave me quotes. He called me back the day and time I asked him to. Very happy with his service.

Their quote was best for my brand new car. I also have my house insured with them. The Youi app is great and I get great deals when I need to shop.

Thank you.

Can not fault youi insurance I work with cars and speak to hundreds recently about the catastrophe hail damage in Canberra recently. I can assure any one Youi are unmatched for customer service and timely claims. I had my car towed
a claim # name direct contact # and a tracking # and several ph calls text n emails within days! while several other people w NRMA had there car on the side of the road for weeks while needing to wait hours on hold to find out what's happening. Meanwhile I'd been paid my claim n looking for a new car..
I can not recommend them highly enough

Quote for my car was $1650 (approx) with $1500 excess and choice of repairer. Only offered replacement car if written off in first 2 years (alternate quote was 3 years).
This quote offered no savings. Alternate quote was $150 cheaper.

Awesome service!!! Best Ever company to deal with!!!
Fantastic all the way!!!
Great claims department
Friendly service
Fast turnaround
Returns aLL my calls
Kept their promises!!!
Great value
Been with YOUI since they started ... my first ever claim... absolutely no hassles
A BIG THANKS TO EVERYONE

Nathan did everything he said he would and was clear, concise and responsive. I made contact with 3 insurers and Youi was far better than the other 3 put together. It was great to speak to someone who listened, responded and also took the time to build honest rapport.

My experience to date has been good. Both staff I have dealt with have been friendly, relaxing but professional at the same time and I saved money. Time will tell if I have a claim (which I hope I don’t) whether this exceptional service continues.

Great Customer Service, saved about $50 with this policy. Easy to set up. Easy payment options. Happy to continue a nearly ten year relationship with Youi. Can only be happy

I had a Hyundai iMax in 2018 and saved $600 by insuring it with Youi, then when I sold it and bought a Hyundai i30 this week, I saved a further $240. It's an awesome feeling, and the Youi guys were so amenable and to the point on the telephone. I was made to feel like one of the family.

I have purchased a New Comprehensive Policy & I couldn't be happier. The service I received was GREAT very "Black & White" easy to understand. The best part is that it is a great product & I saved money.

Great service from Luke he really listened to my needs and we had a good laugh on the way. Thanks YOUI and Luke, I look forward to Updating my other policies

The YOUI teams are extremely helpful and professional team I have dealt with. Which was a main factor why we choose to be a YOUI loyal customer. Thank you team!