Electrolux EWF1495

11 years old temperature sensor failed – On the positive side, the Electrolux washer has worked fine for its first 10 years and is still working, albeit without water temperature control. On the bad side, it failed by stealth. I only noticed because the washing wasn't coming out as clean as it should and noticed the door wasn't getting warm like it used to. No error message to alert… Read more

me though. So I googled the secret button combinations to enter diagnostics mode and it displayed error code E71, related to the temperature sensor, wiring or main board. The board is an expensive part at well over $300 + service cost and from reading here and elsewhere it is the most common fault. Surely it doesn't need to be that expensive Electrolux? I don't mind paying a repairer for their work and preventing the machine from going to landfill but the price of the parts is a major deterrent.

UPDATE: It's worth contacting Electrolux. Naturally they give you the option of paying for a service call, but they might offer you a staff price on a new Electrolux or AEG like they did for me. This made me very happy with the changeover cost and my new AEG washes very well.

$1648.00NZ and broken 6 years later ? – For such an expensive machine I expected it to last longer than 6 years. Yesterday it refused to wash. I managed to get it to drain but it won't spin. Very disappointed. Reading reviews, don't think I would ever buy another. Haven't called out a repairman because i can't afford to and quite frankly as has been indicated in these reviews, it would… Read more

more than likely be a waste of money. Will have to look for a no deposit interest free deal for another brand.

UPDATE ON THIS REVIEW

After contacting Electrolux NZ and having the machine repaired by Appliance repair man, Electrolux have refunded me with the cost of repair to the machine. This was totally unexpected, but not for the reason you may think. When the repair man came to the house he inspected it and said he couldn't be sure but he thought that the control board had gone. This is an expensive fix and I was panicking. When he got it to the shop he discovered that it was couple of broken wires deep in the wiring loom (basically a wear and tear issue). Relatively cheap to fix. I contacted Electrolux and informed them and said due to it being a wear and tear I didn't expect them to pay for it. However they insisted that they would and today I received a cheque for the full amount of repair. It has been working absolutely fine since then so I am more than happy. Big thumbs up to Electrolux

Love the ole thing – I had issues 3 yrs into owning this machine but brought the part myself and fitted it$169 then had a cloth jam it and got charged $400 to fix, but went through two loan machines! Hated them!! So so happy to have my machine back! Yes the name ultra silencer is an absolute joke but love my machine! 10 years in!  Show details

In use for 9 years, not a single issue – This is a wonderful machine. I'm really confused about all the negative reviews and I wonder if people understand how important it is not to overload a front-loading clothes washer. I've used mine daily for 9 years. I've never had a single problem. I have to admit that it's not that quiet, but it's only loud on the fastest spin cycle, which I… Read more

prefer anyhow because it gets all the water extracted. This washer gets my clothes exceptionally clean and I've never even had to have a basic maintenance. However, I clean the waste trap, and gasket on a regular basis, as per the instructions.

Four years and still no problem – I know it's so easy to write negative reviews but this Machine was purchased from factory seconds at a fraction of the $1200 that a new machine costs. I has lasted through to now without a hiccup. The 1400rpm is awesome and except for the drainage hose design (near impossible to replace - has caused issues now). This machine worked well. The… Read more ·  1

replacement parts are pricey, so the hose issue has burnt a hole in the pocket and the circuit board needs replacing because the replacement house leaked and shorted out the board:-( Only hiccup in at least 4 years of use.

Machine been repaired and did not last long for the same problem – Very disappointed with this electrolux ewf 1495. It had been repaired about a year ago and the problem started again. I never wants anyone to have a similar problem. I think this is a factory fault because there are so many people having the similar issues. I think the loom is too short and when the machine shakes the electric cord loosens and… Read more

cut. I would think this is a safety issue as it can cause electrocution. After reading the review on this products I have doubts.

A complete lemon, has put me off the Electrolux brand – Our Electrolux EWF1495 has just failed for the 4th time in less than four years of use - all electronics issues (switches, motherboard, etc). It produces an acceptable washing result, with plenty of cycle options, but is just so unreliable. Also for a machine that advertises itself as "Ultra Silencer", it sounds like a freight train when it is… Read more

on spin cycle, even at lower speeds. We are now not prepared to spend even more money repairing it again, so l have opted for a Bosch with a decent warranty and tried and true customer service!

Won't get another one – Bought (Choice recommendation) in 2008, failed shortly after, turned out to be due to lose wire probably caused by excessive vibration when spinning. Repaired under warranty but has now stopped completely - likely power board. Initially used on top of pedestal, which was great for bad backs, but had to stop using pedestal because of amount of… Read more

swaying and vibration. Then installed on the floor and carefully levelled, but still makes the house shake when heavy items (sheets, towels, jeans) in wash, despite never setting spin faster than 900 RPM, and having smaller items in wash with heavy ones to help balance the load. Noisy, and always has been. Hard on the clothes, towels have turned into pot scourers, and sheets wear out very quickly. Doesn't rinse well - I routinely do extra rinse. Now that it has failed again I will probably replace it rather than spend a third of the original price on a repair that may or may not work, on a machine that appears to be past its use by date judging by other people's experiences here. Disappointed in Choice too. What I do now is go straight to the product reliability surveys and blogs, and read how products are rated by people who have used them for a while. On that basis, will probably get a Miele next time, despite hideous cost. I like reliability. And my 1960s Hoover Twin Tub still works! Of course, it probably only has about four moving parts.

Was great while it worked – I found this was a great machine and never had any problems with it since October 2008. I bought an extended warranty but never needed anything fixed under Electrolux or extended warranties. Was away for 3 years and it was stored in mint condition. Came back from overseas and used it for 2 months until one day it won't switch on. Looks like a… Read more

blown board, the machine apparently has no fuse or circuit breaker before the power reaches the board. It is unlikely to be due to my home power supply as my house has surge protection and new wiring on the whole house. Looking at half the cost of the machine or a new machine that is not made by Electrolux. The interesting thing is that overall my machine has had only 4 years of moderate use which makes it look like machine is designed to fail after a certain time/number of cycles. Not happy. Electrolux advises it will cost $145 for a technician and $302.50 for a new board which is the most likely problem.

Piece of expensive disposable junk – Absolutely useless! My $1300 washing machine is doing the same as everybody elses, shopping mid-wash and not completing when it comes to spinning. Obviously a faulty PCB, probably motor invertor board same as everyone here. Not even going to bother calling a tech to be told i'm up for $400-$600 only for the same PCB to fail again later. Should… Read more

be a recall or class action on this piece of rubbish, clearly it's a MAJOR design fault!

Won't be buying Electrolux again, not even bothering to fix this POS and going washing machine shopping for anything else today.

Do not buy, doesn't last – Wish I had seen these reviews 4 years ago when I bought this, then I would have saved myself the trouble. First Electrolux front and last! When it first went in we had the technician out a few times, having a problem with the loads not washing. Never really washed all soap out on all loads, and had to make it do a extra rinse cycle (so much for… Read more

water saving)

Tried the recommended detergents and tried other brands, never got out of using the extra rinse.

Scum builds up around the rubber seal all the time, you don't notice it till pulling out the washing and its all over the cloths.

4 years on and now stopping at random times during the wash cycle. Technician come out informs us it the inverter going. It will cost $350+ for parts only.

Told us if we buy Electrolux again we get $80 off the first call out fee(LOL).

So now we are looking for a new front loader, as I don't think paying around $350-500 (another call out plus labour??) is worth it.

Spin cycle and programing was the only good thing on the machine.

Don't think I will be looking at another Electrolux again.

Rubbish Product and no amount of poor service will fix this issue - DISGRACEFUL – We bought our first new machine in 2008. It was a top model at the time and it seemed ok for the first 12 months. We paid $1,000. The problems started after this and we were faced with bills amounting to approx $600 over the next four years until it apparently could not be fixed. It was left in bits by the technician who advised us to speak to… Read more

service. He seemed to us all too familiar with the circumstances. Along the way we noticed regular staining from the washes in the last 1-2 years. The product is poor and the brand very disappointing. The product should not have been released and to own it is very expensive because it is simply not reliable.

We were offered a discount on a replacement but when quality is not a part of your brand or offering, it is not very appealing. Hopeless - do yourself a favour a do what most people are doing which is purchase another brand - not Simpson either because you will be no better off in front loaders (they are re-badged). I was keen to take this to VCAT but Electrolux are too well versed on this and life too short. Terrible product and we will not be buying Electrolux again.

A further note - you can see a trend in looking through reviews where these poor people that are employed to act as customer representatives are regularly appearing in the reviews trying to suggest that everything will be ok. Do not believe it! It will not be ok because they can't really do anything about unreliable and poor products.

The best part about this experience was leaving beside the road as hard rubbish for collection - a suitable advertisement for Electrolux!

Died after 7 years - not worth repairing – Within first year it stopped working, bowl would not turn. Repair man came and just wrenched on the bowl and said a coin had got stuck. No charge for call out, but coin remained inside drum for the rest of its life making a metallic sliding noise. With so many others reporting coin problems, it is obviously a bad design issue. Purchased March… Read more

2007 and it died July 2014. Would start washing but would stop mid cycle.

I figured it was not worth having it repaired and purchased a new LG front loader instead. Nothing in particular No hot water connection, noisy spin. End wash warning tone not loud enough. Screen hard to read

More time waiting for parts than actually washing – I was so excited to get my first front loader. Was very happy with it to begin with, then one day it just wouldn't register the door was shut, luckily it was under warranty (although I had to wait almost 2 months for parts to be ordered. Once again everything was great until almost exactly 12 month later, exactly the same problem. except this time… Read more

its not under warranty. Do I really want to spend $300 + on repairs that only last 12 months. I don't think so. Looking for a new machine. Wont buy Electrolux again. When it worked it was good Kept breaking down

More problems over its lifetime than expected – When the machine is working ok it washes things well enough. However, in the 6 years we've had it it's had to be serviced for coins caught behind the drum twice. The second time the service folk said they'd added a component to stop this happening but this obviously didn't work as it has a 50-cent piece rattling around inside it again. More… Read more

recently, the machine has developed a problem where it keeps stopping during a wash and displaying "Pause" on the LCD. If I keep unpausing it by pressing the button it eventually finishes (often requiring 10-20 presses) but this is extremely frustrating. When it works, it works. Unreliable

6 years & 3 months out total power failure – ...although it is loud. Seems I'm the lucky one? Not now though - it suddenly stopped dead between washes and doesn't light up at all. It's not the power point or house fuse. It doesn't seem to be something I can fix myself despite it being apparently fairly simple... I can't find any solution on these forums, so it seems like a trade job and… Read more

expensive at that. I do loath companies that trash the planet like this so I won't buy another Electrolux I haven' had any problems with this machine ... ...although it is loud. Seems I'm the lucky one? Not now though - it suddenly stopped dead between washes and doesn't light up at all. It's not the power point or house fuse. It doesn't seem to be something I can fix myself despite it being apparently fairly simple... I can't find any solution on these forums, so it seems like a trade job and expensive at that. I do loath companies that trash the planet like this so I won't buy another Electrolux

Not worth the money, unrealiable – Cost over $1,200 six years ago, Broke down twice, first time under extended warranty period and now. Today I had technician visit the house and charged me $130 service call and then said I need to spend another $700 to get it fixed, forget it did't want to waste anymore money. My friend bought a Samsung cost 60% of the price and going great for… Read more

eight years without any problem for comparable use.

Stay away from Electrolux brand, and from now on they are made in Thailand and still charge a premium.

In a nutshell, stay away, it has become a very unreliable brand in the last 10 years. Claimed washing effectivenss and 1400 rpm spin if you can bear the aircraft noise and vibration Expensive, unreliable, not silent as claimed

Rubbish – I have purchased this washing machine 5 and half years ago . I payed 1,500 dollars. My last washing machine i had it for 8 years and bought it for half the price. I am currently having a problem with the program it runs for 10 minutes and stops telling me the wash has finished but it hasn't finish washing.everything works well how can $1500… Read more

washing machine break this quick. Contacted Electrolux I was tolled to call service have to pay $140 what ever after for parts or service i rather buy another washer not electrolux never again.

Electrolux = Short Life Expectancy !! – I think i am one of the lucky ones having owned this machine for nearly seven years. I only washed two loads a week and I bet if I were in a family, this machine would have died years ago judging by other reviewers comments. I was very careful to run a descaler and cleaner through this machine every 4 to 6 months. Then just recently I finished a… Read more

cleaning cycle then washed a load a couple of days later to have grease marks all over my clothes ! Like many others this machine cost me $1200 so I feel just a little cheated. But as I work for an electrical retailer, I will be informing people of the unreliability of these machines especially as my sister went through 3 Electrolux front loaders in 5 years ! Not a good track record !! Washed well, flexibility of wash options and 2 memory programs. Ultra Silencer ? Absolute rubbish ! Grease marks. Short life span for a $1200 washer.

Electrolux Ultrasilencer EWF1495 Won't spin – Exactly same issue as others, loud spin and just out of warranty with 3yrs of light duty use for $1200! electrolux NO HELP! Despite our best efforts and their electrolux service technician not interested, told by Electrolux go local. Over $500 to repair board, motor, etc. and absolutely no guarantee this would solve the problem. After reading… Read more

around the web and in our opinion the loose wire connection (amongst other defects) was an Electrolux manufacturing/defects fault. Feel completely ripped off.

Would never, ever buy electrolux again!!!

Noisy & needing to replace after only 5 years!!!!!! – Our first investment in a washing machine for our busy family & what's a disappointment!!! Sounding like a helicopter is taking off in our laundry is not what I would call ultrasilent & 3 different call outs have not been able to fix the product? Now - 5 years on a quote of +$634 to fix what appears to be the motor board ... But sorting out the… Read more

excessive noise is not included! I think not. Sadly very disappointed in Electrolux especially when paying $1200 five years ago. Definitely NOT recommending.

Bitterly disappointed!! – I have had my machine for about eight years now, after the first 15 months everything but the exterior casing was replaced due to shot bearings and excessively loud noise level while spinning. To Electrolux;s credit, even though the machine was out of warranty they fully covered the cost of repair/replacement and had the machine back to me within… Read more

48 hours. Within one month, the spin cycle became extremely noisy once again but I have chosen to put up with it as we have not been in a position to buy another machine and felt with a purchase price of $1200, it needs to keep going a lot longer regardless. Just recently it has failed to complete a full cycle on it's own, stopping after rinsing and and not going on to spin, needing to be manually programmed to finish the cycle.

The noise level when spinning is now unbearable, sounding like jet engine even when the laundry door is closed. Certainly could not wash at night and take advantage of cheaper electricity rates. Our clothes have suffered badly as a result of this model, my trackpants and tops look old and worn out after just one season of wearing and washing. Towels are like sandpaper to use, even after giving them a few minutes in the dryer to try to soften up. Fabric softener does not fully dispense into the drum when rinsing resulting in a sticky film left in the drawer. Quick wash takes over an hour to complete, hardly what I'd call quick!! The door needs to be slammed shut each time, can't give it a gentle nudge to close it. Like many others I purchased this model on the recommendation of Choice but wished I hadn't done so, a very regretful waste of money. I'll probably replace it early next year, the noise is just too much and I would not look at purchasing any more Electrolux products. A good level of cleaning Noise, noise and more noise!! Not good enough for a 'top quality' machine at over $1000 to buy. Other machines in this price bracket are very quiet, why not this one?!!

Very Dissapointed – Bought this machine about 5 years ago. Recently it began to leak water really badly. $150 later my drain pipe has been replaced and I thought all was good. Until I tried to wash again. Cycle starts but stops half way, does spin and door wouldn't open. Finally after 3 days it opened, but clothes had been in there to long and now have horrible… Read more

mouldy smell. Service man comes out says I overfilled it (which I know I did not) and says all is good. And guess what. Put a really small load on and still can't open the door. Machine stopped mid cycle and my washing is still in it. Don't know what to do. Spend more money on serviceman or just suck it up and buy a new one. My last machine lasted me 17 years through 3 children doing at least 2 loads a day. They don't make them like that anymore. I just know I will never recommend or by this brand anymore. Energy efficientcy Pay over $1000 for it and it doesn't even last 5 years

Mine just blew up – I have one of these, it is a touch over 6 years old, hence just past the extended warranty. This morning it stopped at the end of the cycle and the power went off emitting a faint electrical smell. When I discovered it, I power cycled it, which caused the display to briefly come on, make a large clunk and then lost power again. Now it is… Read more

completely dead. It's destined for the dump. It had a problem early in it's life, after waiting weeks for a serviceman who took it apart, then said parts had to come from Adelaide (to Melbourne) which would take a week, the next visit he replaced 2 circuit boards. Since that time it worked, but it's not the best washing machine in terms of noise, mould or collecting residue inside. After reading what a lemon this model is, I'm NOT going to pay > $100 for a service person to come around in a couple of weeks, then tell me I need hundreds more in parts while they troubleshoot it, plus labour costs. It's going straight to the dump and I'm going to buy a better brand - perhaps Miele - their reviews seem good.

Bad service, bad life time, average washing.

Third time - and still unlucky! – We purchased an EWF1495 in 2009 from the Good Guys. 3 months later the machine died completely and when the service technician came he checked it and immediately ordered a replacement machine, which to their credit arrived 2 days later as promised. Just over a year later the second machine seized up with faulty drum bearings! One might expect this… Read more

if the machine was working hard, but we are a pension aged couple so the machine workload is really minimal. After much debate about whether the machine warranty date was from the initial date of purchase, or from the date the replacement machine was supplied Electrolux - again to their credit - replaced the second machine at no cost. Now the third machine has started to exhibit problems, in that at the end of each wash cycle the door locking mechanism give a loud click every second until the machine cycle switch is selected off and the door is opened. Obviously we are about to suffer some kind of failure that will cost to get fixed and we can no longer save money by setting the machine to operate overnight as we are afraid that we will have a fire or something caused by an electrical fault in the machine.

It seems a a great pity the Electrolux are so badly let down by this machine performance as their efforts in supporting it have been first class in terms of having already replaced it twice.

I can only surmise that this machine has been a costly nightmare for them as they can hardly ignore its poor performance given its initial cost and billing as a premium product.

Disappointed

Very good machine – We bought this washing machine after a couple of Miele and an AEG Favorit because choice magazine rated it as one of the best at the time. It has performed well but I have dug out a few coins from the drain area lately. Maybe they have been there a while but I had to tip the machine upside down to get out the two fifty cent pieces. ( they didn't… Read more

stop the machine but a ten cent piece did) my wife loves the fast wash option. I would buy the same again. Efficient and has a great fast option. Probably the same as all machines - it doesn't empty pockets before the wash.

Absolutely worse machine ever – At the end of the extended warranty this machine has been only trouble. We were told that socks and small articles of clothing can get stuck causing the machine to make an awful noise resulting in no spin. Doh! Washing machines clean clothes what part of socks and undies are not clothes!!!!!! The service is the worse ever, you have to take a… Read more

whole day off work to get them to turn up and they give you 30 mins notice. Now I am waiting for the man again because it is still not fixed. Another day off work... My advice, buy do not buy an Electrolux product, one it will not stress you out, and two, who wants to be bullied into having to take a WHOLE DAY OFF WORK to get your machine serviced. Unbelievable! It washed clothes....initially. It has a major problem with the rubber in the door and the space between the bowl, small clothing articles get caught.

noisy machine, burnt my clothes – I'm absolutely livid about my machine. It worked fine for 5 years handy for them for that is when the extended warranty we invested in ended. It was also the noisiest washer ever, think the guys who came up with the name were having a laugh. Started to fail in the 5th year, two months after our warranty expired. First the starter motor last… Read more

year and now its not going through a full cycle and what makes matters worse it is burning our clothes, like iron burns! It has ruined my towels, my husbands shirts, my sons cotton nappies - not cheap things!. I have photos to prove it.

When I rang the service line, the lady was nice but they first said they could only get a technician to me on Wednesday (today is Saturday). Besides it being five days away, the timing is not great because I work the last half of the week. Then to add to this, when I booked it, they said they couldn't give me a time nor an indication on which half of the e.g am or pm, but will call half an hour beforehand. Not helpfull. So I couldnt even just say to work I'll be running late or leave early. I also have two kids so I'm supposed to spend the day at home and just wait for them, because I bet they will call when I'm in the middle of a grocery run or kids doc apt. Ended up cancelling the tech apt and now going to buy an non electrolux brand. it did clean for 5 years. LOTS see review. burnt my clothes, very noisy

Absolute Rubbish – This machine failed under Warrantee. Fixed under warantee. Now 5 years later it is not working again. I am sure it is the electronics. It has always sounded like a rocket taking off when under spin. Off to get a Panasonic from a dealer who understands my disappointment and has offered a special price for a Panasonic as a quality alternative to the Electrolux. Unreliable , China quality , Noisy

Where is the Electrolux Customer Care? – 5 years and one month old - and we're onto the second major failure. The first was covered by an extended warranty, which was fantastic for us as it seemed they replaced everything apart from the exterior, frame and the concrete weight internally. This failure seems to be part of the PCB as there is no power at all to the machine. At least it… Read more

didn't lock the clothes inside! So at a quoted minimum price of $550 in parts + labour to fix it, I'm happy the tip accepts these items for free. I called Electrolux Customer Care on the off chance they may be happy to help out, seeing as though the machine is only 5 years old and they have already fixed this problem once, however, after a short conversation and me stating that it seems the relationship between this household and Electrolux is over, the customer care lady on the other end just hung up. No raised voices, no rudeness on my end. I get the feeling this model was a lemon, and they are sick of dealing with customers asking the same thing - so why did we spend over $800 on an item that lasted 5 years? Do you think if I ask an Electrolux Customer Care representative to help me lift it into the wagon they'll oblige? I thought the clothes were washed well It is not good value for money and the planned obsolescence is scary

Premium Range? – Six months out of warranty (mid 2011) this machine had a major breakdown, when I contacted Electolux and asked them about their understanding of implied warranty, while polite, pretty much amounted to, we can't do anything.. My problem, a bearing failure, which requires the machine to be almost completely stripped down for it to be replaced.… Read more

Electrolux, kept the third party repairer of my machine waiting for parts for one month before he could commence the work. $550 and one month later the machine was up and running doing what it does best, providing a barely adequate wash. It's main problem that the door glass does not rinse during the wash cycle and the rubber door seal fills with sludge at each wash which means, what might be clean washing risks and often does become dirty when coming into contact with these parts.

As for the "Ultra Silencer" that's a blatant misrepresentation of the reality, there is nothing in the construction of this machine that even hints at an attempt at noise abatement, no sound deadener or insulation just the thin sheet metal cabinet which lacks any structural integrity that is capable of withstanding the vibration caused by the spin cycle .

Since the earlier breakdown this machine has had a pump failure which sounds like a problem many others have had, the machine would stop mid cycle first intermittently (about a month) then finally terminally. In the space of four years this machine has incurred repair costs of approximately 2/3 of the cost of the new machine which was $1200. In my experience the only area to which the tag premium can be accurately applied to this product, is in its initial cost, along with parts and servicing pricing. I'll base this on a previous front loader I owned, a Gorenje (at the time the cheapest front loader on the market) which lasted a total of 14 years and eight (washing cloth nappies for 3 children) before its bearings failed which was repaired at 20% of the cost of the machine without needing to be stripped down.

I too, as another reviewer, was duped into purchasing this machine on the basis of a "Choice Magazine" recommendation.

Today Electrolux's response which I raised earlier would appear to be contrary to the new Commonwealth Consumer Law in-acted 1/1/12 which acknowledges implied warranty. Electrolux marketed this product as part of it's "premium range" creating a perception in a customer's mind that they were purchasing a product which would perform to higher standard than normal which in the case of this machine clearly is not the case. Their failure to stand by their product highlights the take the money and run attitude of this company. As far as future purchases of white goods are concerned the name "Electrolux" has been expunged from my consciousness.

Electrolux, quite plainly, do not deserve to be in business. Size, energy and water ratings "Choice Magazine" recomendation barely adequate wash, unreliable, poor quality construction, poor parts service, "Choice magazine" recomendation

My EWT 1495 – Makes so much noise I cannot use in on delay as it wakes the neighbors. The paint is coming off from stuff leaking from the powder tray. I have had to have a complete new computer program in it on warranty and at a cost of $250, a year or so ago from memory, had if fixed as well and now, today, it keeps telling me to clean out the drain hose… Read more

filter because there is no drain working. I've done that 3 times to no avail and am sick of redoing it. Having had an Hitachi before this that never had a service call in 15 years and then went on to my daughter, I would not recommend this machine to anyone. The door has never closed by just closing the door. It has always had to be clipped closed by hand! For a thousand dollar machine this is not good. I cannot spend another $250 on it as that can go to a new machine rather than spend the total of $500 on this noisy and unreliable machine. Jexine

Expensive, noisy, needs expensive service calls, door does not close properly, computer section unreliable.

Out of extended warranty - problems – I took out an extended warranty on this machine, 5 years in total. Now one month out of warranty the programme does not rinse on cycles unless I stop it and start it again. Now I notice the soap is not going into the wash. The wash was hard on clothes as well when it did work. Don't think I would buy an other Electrolux. OK while it worked Hard on clothes. Did not last long enough.

Expensive price does not mean better quality – My Electrolux "Ultra Silencer" front loading washing machine EWF 1495 (purchase price of $1200) that I have had for 4 and a half years continues to stop in mid cycle – resetting itself as if the program has not commenced with no error messages being displayed. After struggling through many attempts to complete a load by doing a separate drain,… Read more

rinse and spin cycles I called a service representative who felt he was not sure as to the exact problem.  He thought was the control panel, but couldn't be sure it wasn't the motor. He ran a diagnostic test that came up with an error 58 which implies problems with the motor.

He suggested to replace the control panel at a cost over $400 first and run it as usual. Then if problems persisted it would need a motor replacement, which would cost in excess of $500. I find it bitterly disappointing that only after a short period of time such a major problem has occurred and the cost to repair the machine (which of course is no guarantee that it will fix the problem), is almost the same as it would cost to purchase a new machine with a new warranty.

After contacting Electrolux customer care, (they certainly didn't "care" too much), offering only one option which was to buy a brand new replacement Electrolux machine at a slightly reduced price (staff discount) ... not satisfactory at all, and to be honest I don't think I am prepared to outlay a large investment again with the possibility of going through this pain again a few years down the track...

I will never buy this brand again and would advise you not to. Will replace it with a cheaper brand at half the price and be happy if I get 5 years out of it. These days it really does seem that price does not always reflect quality.

  Had high energy and water consumption ratings. Unreliable and not Ultra silent as it's name suggested. Jet propelled would be more appicable. Clearly not value for money.