Electricity In A Box

Electricity In A Box

Electricity In A Box
2.5

6 reviews

PositivevsNegative
33% · 24 · 67%

Transparency
3.0
Customer Service
3.0
Rates and Fees
3.0
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Reviews

6 reviews
6 reviews
Zilch
ZilchMelbourne29 posts
 

Had these guys a while back before the pandemic

I'm noticing that currently, they are using the war as an excuse for price hikes. Let me paint a picture before those shenanigans. Electricity-in a-box was the cheapest. Their tariffs were great. Then after a few months in they raised the prices to ridiculous amounts. We got no communication of the sort and had to move away.

Don't have much to say about support other than it was a pain setting up the portal access and in one back and forth interaction, they referred to me as someone else along with their email. Don't know how they keep customer records but it doesn't seem the least bit secure. Show details

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Mr Bean
Mr BeanSydney, NSW38 posts
 
Lifes a beach
Lifes a beachIllawarra, NSW3 posts
 

Simple , no frills and low bills

Electricity service swapped over from Origin energy where i had been for many years paying a rgeat deal more than now -we did the setup on the internet and the transfer was painless.. Bills plain and simple as are payments.. Show details
Craig
CraigGreater Melbourne (Outer), VIC3 posts
 

Cheap as chips

I don't have solar panels so the electricity is simple. I got 78c a day supply charge and 19c a kw. No off peak rubbish just a sweet deal that costs me about 50-60 a month. Show details
Peter
Peter
 
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ausbersielin
ausbersielinGreater Melbourne (Outer), VIC3 posts
 

Conned into signing up for electricity deal

I joined ELECTRICITY-IN-A-BOX in June 2021 because they advertised competitive rates. However, in December 2021 they increased the peak rate from 26.48 c/kWh to 41.80c/kWh without reasonable explanation. I felt that I had been conned into joining under false pretences.

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Details

CategoryEnergy Providers
Services ProvidedElectricity
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Contact info for Electricity In A Box

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed

Extra Information

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