Electricity In A Box

Electricity In A Box

Electricity In A Box

6 reviews

33% · 24 · 67%

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6 reviews
ZilchMelbourne29 posts

Had these guys a while back before the pandemic

I'm noticing that currently, they are using the war as an excuse for price hikes. Let me paint a picture before those shenanigans. Electricity-in a-box was the cheapest. Their tariffs were great. Then after a few months in they raised the prices to ridiculous amounts. We got no communication of the sort and had to move away.

Don't have much to say about support other than it was a pain setting up the portal access and in one back and forth interaction, they referred to me as someone else along with their email. Don't know how they keep customer records but it doesn't seem the least bit secure. Show details

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Mr Bean
Mr BeanSydney, NSW37 posts
Lifes a beach
Lifes a beachIllawarra, NSW3 posts

Simple , no frills and low bills

Electricity service swapped over from Origin energy where i had been for many years paying a rgeat deal more than now -we did the setup on the internet and the transfer was painless.. Bills plain and simple as are payments.. Show details
CraigGreater Melbourne (Outer), VIC3 posts

Cheap as chips

I don't have solar panels so the electricity is simple. I got 78c a day supply charge and 19c a kw. No off peak rubbish just a sweet deal that costs me about 50-60 a month. Show details

Borderline theft

I recently signed up for electricity at 26c and a 10c solar rebate.

The rate of my electricity nearly doubled to 46c in January 2022 and the rebate dropped to 6c.

The Contract says they WILL notify me prior to any changes.

I contacted CustomerSupport who stated they sent me the updated prices 30-Oct-2021 and a copy of a generic email not addressed to me.

I have all my emails from that time and none were from Electricity in a Box.

As it was being paid by direct debit I have since lost that money. So I am coming to socila media to let you know that they will rip you off.

I subsequently went to another provider for nearly half their rate. Show details

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ausbersielinGreater Melbourne (Outer), VIC3 posts

Conned into signing up for electricity deal

I joined ELECTRICITY-IN-A-BOX in June 2021 because they advertised competitive rates. However, in December 2021 they increased the peak rate from 26.48 c/kWh to 41.80c/kWh without reasonable explanation. I felt that I had been conned into joining under false pretences.

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CategoryEnergy Providers
Services ProvidedElectricity
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Contact info for Electricity In A Box

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm

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