Electrolux EWF1481

Terrible service/Like a thief – My washing machine had an issue and did not work. I found out from the internet that was the panel board problem. So, I called the electrolux office in adelaide to check and fix the issue. It should be noted that they did not tell me they want to charge 145 dollors only for call out. The person came and charged me 145 dollors just for telling that… Read more

the problem is panel board, without any fixing!!! Till that time I could not justify myself to fix the washing machine because of the Electrolux terrible attitude.

Worst washing machine i've ever owned – Worst washing machine i've ever owned, i've fixed sensor on the door at least 4 times as it didn't sense door closed and would not start the process. Now something else is wrong, I press play it says its washing but no water enters and screen just stay lit. We started getting these problems after a couple of months, was unable to get it fixed… Read more

as i lost the receipt.

Since then i have been fixing it myself, this will be the last Electrolux washing machine i ever buy, imo this machine only looks good and thats it

Electrolux EWF1481 – Cannot finish a wash cycle. Under one year old. I've had the guy out three times. first to replace the rubber seal now to PROVE it doesn't work. but here aim wiht a washing machine that doesn't work. the guys comes out and he can't find any error codes but the timer reset. every time  Show details

Update: machine has actually held up well – Update: The original review was a fair reflection of our early experience with Electrolux. However, since the technician fixed the motherboard, we have not had a single issue in over 7 years. Machine runs great! Original review: Loved this machine, until I started having the same problem as everyone else has mentioned. It's been doing it for two… Read more ·  4

months, starting about six months after the warranty expired.

I regularly followed the care and cleaning sections of the manual. I can't figure out what causes the machine to stop mid cycle. It does it on all of the different cycles I've tried.

Really upset to have spent so much on what we thought would be a washing machine to last at least 5-10 years, but instead it hasn't even managed 3.

Now I have to fork out to get it fixed (even though it seems from the other reviewers that nothing can be done to fix it). Great features. Great spin function. Expensive, Broke down just after warranty period, a little noisy

Loooove this machine :-D – I have owned this machine for just over a year now and its performed flawlessly. Never had any issue with it. I have kept the machine clean by cleaning the drain filter, detergent drawer regularly and also running 90* washes with no clothes in and some vinegar regularly to keep the machine clean and fresh. Love the amount of cycles it has and the… Read more

time manager aspect. The only bad thing I can think of is the Jetsystem sometimes kicks up a lot of foam even if a small amount of detergent is used. Overall, love this machine, i'm looking after it hopefully to avoid any service issues in the near future :-) Cycle time is flexible, delicate cycle is great, 1400 spin leaves things very dry. Nothing much, just the jetsystem kicking up the foam a bit, thats all.

Washes well – This washing machine has been great for the 2 years that we've owned it so far. When we first bought it, we followed the instructions and it stopped working after only a few weeks but the service guy come out and told us it was only "suds locked" where it gets too full of foam and can't pump water out. He showed us how little detergent we need… Read more

to use (about a heaped tea spoon) and it has been perfect ever since. Very happy with it. It cleans clothes using very little detergent

This machine is the bane of my life. I hate it. The machine "walks" across the floor on the spin c – I can think of no favourite features. It is very noisy on the spin cycle, and I always have to make sure someone is home when using the machine, as it has to be repositioned constantly. We are going to put the dryer on top hoping to stabilise the machine

Very mouldy seal, smells, extremely noisy, moves around - DON'T BUY ELECTROLUX – I wrote a review some years ago when we got this washing machine and we have had enough and are replacing it, even though it still works. Why? Rubber seal is VERY mouldy (despite leaving door wide open after every wash), the water outlet (within the rubber seal) is full of black gunk and impossible to clean, tendency to have an unpleasant 'stale… Read more

water' odour which transfers to the clothes if you don't take them out immediately, is very noisy and at times is EXTREMELY NOISY (sounds like a helicopter taking off!), can move around considerably due to vibrations when spinning, need I go on???!!! And all this despite running very hot washes (no clothes) through the machine regularly to clean it (often with vinegar & bicarb soda), leaving the door ajar and putting vinegar in the drum & the rubber seal to prevent mould/smells from bacteria (doesn't help). Sorry, but this washing machine is disgusting and because of all the problems we've had with both Electrolux washing machines & a dishwasher, I will NEVER buy their products again.

Had Enough. Replaced It – Machine lasted 5 1/2 years and in that time the PC board was replaced under extended warranty twice. The latest drama was that it went for a walk and the drum smashed into the side of the shell. It then made a horrendous noise when in spin mode and would bounce around. Decided that we were better off replacing it and vowed never to buy an Electrolux appliance again.

3rd Breakdown in a year – Can't believe this machine can breakdown so many times. Its the same thing every time, the machine will not pump the water in properly and keeps stopping with an error on the screen. With 4 kids we rely on the machine to work and last for a long time. Very poor quality.

Just like everyone else found....it was a dud! – We'd warn anyone thinking about buying an Electrolux front loader washing machine to look elsewhere. Our machine broke down after 18 months and then less than a year later while under extended warranty, it has been written off. Looking at a number of other posts it seems that you get about two years of working life with this machine before it… Read more

dies. That's not good value for the price. So while this model has been discontinued our experience (and those in so many other posts) doesn't inspire any confidence in Electrolux products.

What we'd would like to warn others about, too, is the variable quality of approved service agents, especially if you are in a country area. The first one we were allocated tried to say that we had caused the problem by using the wrong soap powder, that he'd fixed the machine just by pushing a few buttons and owed him $100. Before he'd finished writing out the invoice, we tried the machine and lo and behold up came the same error message and the machine still didn't work. We must add that he didn't even have a toolbox with him and definitely didn't look inside the machine. Plus, we've had front loader machines for years including an Ariston that lasted for over 13 years and only ever bought front loader powder so knew he was talking rubbish. Without going into the next part of the saga, eventually another very professional service agent from a nearby town fixed the machine. When the machine broke down again, a different problem from the first time, guess who Lumley wanted to send out to fix it? We told them about our experience and they eventually sent out someone else on whose report they wrote off the machine.

We were given a store credit for what we'd paid for the machine but the retailer only has a limited range of choices in terms of brands and models. So while we are now about to take delivery of a new washing machine, we've found there are some limitations with extended warranty policies and nothing can ever really compensate you for the inconvenience of not having a washing machine for over a month. As part of making a decision about a replacement machine, we deliberately chose a product that won't be serviced by our local repairman. We figured that any company that didn't think he was good enough, must be better than Electrolux.

Having done some research about our rights as consumers, Electrolux and Winnings from whom we bought the machine, need to act in the spirit of the law. It's not good enough for them to have all the generic wording about our consumer rights in their terms and conditions but then hide behind the 2 year manufacturer's warranty and the extended warranty when a machine such as this one is clearly a big juicy lemon. For what all of us in these posts have paid, we expected these machines to last a lot longer than they have. Having absolutely no faith in the clayton's consumer rights laws or in the retailer or in the manufacturer, we've bought another extended warranty policy with our new machine. Hopefully it will be here next week and it will work without having to claim under any warranties in the next 5 years. For what it's cost us it should last at least that long.

Door seal full of mould – I've had this machine for just over three years. While I've put up with the machine being excessively loud & unbalanced I draw the line at mould! The door seal is full of mould & gunk!!! All our clothes are coming out dirtier than before! No way it can be cleaned (I've removed the seal myself & was horrified by how much there was) & am dreading… Read more

the cost of having it replaced. From all these reviews its a clear problem that you'll experience. Do yourself a favour & don't buy eletrolux!

3 times unlucky? – I originally did a lot of research about which front loading machine to buy. I wanted to buy something that washed well, had low running costs, wasn't water hungry and a quality product overall. I finally settled on a $1200 8kg EWF1495 model. We were doing renos at the time and didn't install the thing for 3 months. Well, it was dead right from… Read more

the start. It never even got going. Electrolux replaced this with a new one. Happy days! Well, exacting 2 years later this unit died because the circuit board failed. I was beginning to think what was I doing wrong. There's only 2 in our family and I generally only do 3-5 loads a week. Again, we got a replacement and were 'upgraded' to a EWF1481. This is now just over 5 years ago. I still do the same amount of washing as always - in other words, not much. Well today I've just had the serviceman around. He tells us that the electronics are shot. It probably will cost $400 + labour to fix. Interestingly, each of our dead machines have all been related to dead electronic boards. Our latest fault is that no matter what cycle you put on, it tells you that the unit is draining and then promptly thinks the cycle is over by unlocking the door. I realise the machine is 5 years old, but truth be told, it's hardly done any work. I'm now wondering if I should just forget about repairing this machine and opt for a different brand.

Not exactly quality for money – Just over 2 years of age and the machine was making a god awful sound, that must have been equal to that of a jet engine. Worked fantastically, never had any "major" issues with it. But honestly, the noise when spinning was beyond insane. My neighbors in the units beside me, asked me not to use it after 5 Pm as it the sound would go through the… Read more

walls between the units. Looked nice, had cool features, cool options Loads took too long, Expensive, Noisy, Didn't last long for a $1200 washing machine.

WORKS FINE UNDER WARRANTY BUT AS SOON AS WARRANTY ENDS PROBLEMS AFTER PROBLEMS! – I am extremely disappointed with the performance of this machine especially at the price that it cost to buy. After having an LG for the previous 10 years my husband and I thought we would "Upgrade". HOW WRONG WERE WE!! We have had this machine for approx. 3 1/2 years and it has broken down approx. 4 months ago (just a month or so outside of… Read more

warranty) and now it has broken down again. SO FRUSTRATING!!!

We have had to pay $134 for service fee the 1st time to fix it (as the part was under warranty) and I assure you I will be disputing paying another $134 for service fee as it is the fault of the machine!

BUYING THE MOST EXPENSIVE IS NOT ALWAYS THE BEST MACHINE!!!! Good when it worked!! BROKEN DOWN TWICE IN THE PAST 4 MONTHS just outside warranty!!! ONLY HAD IT FOR 3 1/2 YEARS

Not worth the money. Breaks down after warranty period – I went for an Electrolux brand since my last washing machine lasted me 11 years without any failure before it gave up. I bought this washing machine without waiting for the previous one to break down. We were using both for about the year. My wife liked this unit because of the many features it had. Just turn the know and press start. Easy. … Read more

Until shortly after the warrantly period, I got the same problem as experience by many of you here. It just stops mid cycle. on any selection. And there is no way around it but to contact service and have it repaired.

If you are looking at this review to check out Electrolux washing machines, look for a different brand.

I will be. Many washing features. Enery and water efficient get noisy over time. Breaks down after warranty.

Terrible machine – My machine broke down regularly after the warranty expired. I have spent too much time and money trying to fix it and have now decided to cut my losses and just buy a new (cheaper) machine. My washing machine repairman told me that this model seems to have quite a few issues as he has fixed a lot of them. Don't buy this. Good wash, when it worked. Regularly broke down after warranty. Really long wash cycle.

Repair man said "throw it away" – Had this machine for two years, loved it to start with, great wash etc but then the problems started, same as everyone else here that has had problems, got repair man out, he got it going for me, for only it to break down two days later, the repair man said " look you are better off buying a new one" grrrr not happy this machine cost me $1200 new,… Read more

and $66 for the repair man, for two years, brought this machine thinking yep I spent the money wise and got a good machine not, now off to the stores again looking for a new machine but not buying this brand again, not happy at all. It washed well What wrong with it?? It cost $1200 and only lasted 2 years, now I have to go out and buy another machine.

Stops randomly during cycles – I have been issues for sometime where the machine would stop mid-cycle and and the play button would start flashing. The machine would not tell me at which stage it stopped, requiring a rewash, which oftentimes also failed. I read through the manual and tried to adjust the balance, replaced my extension outlet hose, and was always draining and… Read more

cleaning the filter only to find nothing in there. None of these steps seemed to fix the problem. If i kept repeating the cycle, by luck it sometimes worked if I shortened the cycles, however this is ridiculously frustrating as I should not have to sit by and monitor such a machine. After a while this problem has only got worse, despite replacing hoses, filter maintenance and rebalancing and I cannot even get 3 minutes into a cycle before it stops and the play/pause button flashes. In order to access the clothes I need to switch the dial to off after emergency draining the machine. I have a electrolux Stainless Steel fridge which works great - but now I am worried that I just haven't had it long enough before the problems emerge. Good Spin Cycle, Lots of Wash flexibility Expensive, Continuing Intermittant issues

Nightmare experience – We are on to our 2nd replacement after 5 repairs in 3 years. Most recent has been spin drum broke twice and spin cycle was so violent that the dryer would be close to falling off the top of it and the tiles of the floor breaking. The amount of emotional turmoil involved in dealing with Electrolux after sales customer care team has been… Read more

extraordinary - worst service I have ever received. I was home alone and told to lift the dryer off the washing machine on my own as they refused to do it.

I had to pay $300 for a removalist to carry the washing machine so it could go to the repair shop as they would not carry it up stairs, only for it to break down again. The financial, emotional and time related cost in dealing with this brand and after sales team has not been worth it. Buy something else - this is a sad attempt to compete with real European brands. I have a Whirlpool which I've had for 10 years which I've retired to our holiday home and have never had a problem with it.

Kaput, farewell!! – Just made it passed the 2 year warranty mark, and it has gone kaput. Was switching on and off last few weeks, but it took us that long to dig out the receipt, and now it's passed the date. Damn!! Sounds like some electronic stuff, likely circuit board from our research and other people's input. Thanks to these reviews, I will now wave it farewell… Read more

and try another brand, as it doesn't sound like, it is worth repairing. Worked well, while it lasted, with good quiet clean wash, but reliability seems a recurring issue. good wash realiability

Still a heap of poo – Well, its been 10 months since my last review of this machine, and 8.5 months since the washer was repaired again and guess what!!! it's broken down again! Should have got that Miele! So, the machine is 3 years and 2 months old, has been repaired 4 times, not including the current breakdown and has been out of action during that time for 11… Read more

weeks! not including this breakdown, which is already at 1 week. The down time has been mainly due to a lack of parts availability.

If this had been a car, that had been off the road for the same fault, for that amount of time, it would have been considered a "lemon" under the new laws to protect consumers!

This situation I am in would no longer happen, as NSW laws would, in this situation allow me to demand either a refund or replacement of the unit. This came into effect on the 1st of January 2011. Items purchased prior to that are still covered by the "Consumer Guarantee", this is separate to a warranty, and is law.

Marina at electrolux, if you want to help me, how about a replacement???

Please reply to this post if you genuinely wish to help. Looks Reliability

If u still decide to buy this machine get an extended warranty!! – We have had this machine for 3 years and 1 mth, meaning the warranty just ran out...just in time for the electronics board to fail ( this is the second time). Over $500 to fix and infact 2 of the three independent technicians I called refused to come, saying this model is really difficult to work on. The third had to take it away with him to the… Read more

workshop. When it did work it was noisy and the finish alert tune drove me crazy as it didn't stop for a long time ( not great at night). On the positive side it was easy to use and washed Clothes OK. Will not buy Electrolux again though.

Too many repair issues, expensive to fix, noisy

Repair after repair – The original machine was spinning mid cycle for no reason. The repairman changed the power supply twice, then the mainboard, and eventually, they replaced the whole machine. The new machine is three years old, has already been repaired twice for a broken spring mount and leaking drain manifold, now the machine stops mid cycle with a thud and… Read more

resets itself. Feeling very ripped off, as this was not a cheap machine to purchase!!! Washed well when it is working Poor quality, not built to last more than a couple of years

BAD BAD machine – machine keeps breaking down time and time again, giving us four years of grief and taking time off work to have it serviced. The service guy just came and twiddled with the machine, serviced it a couple of times but the same problem and error message still appears consistently without fail. It has come to a point that we would service the machine… Read more

and expect the error message to appear at anytime. Quite nerve wrecking actually. Oh and did I mention they replaced the pump, did a reset on the electronics, and replaced the drum and it still happens?? Energy and Water Efficient when it worked. Delay start. KEEPS BREAKING DOWN

Lots of Breakdowns – Needed to be repaired 3 times in 3 years. Should have known there would be problems when it showed up dented and had to be replaced immediately. Have replaced drum, seal, and now pump is gone. I am going to Give up today on most recent breakdown and will not buy Electrolux again. Cleans Clothes well Constant Breakdowns

not buying electrolux again – This has been an OK machine. I found I did not need 1400 rpm spin - too fast. Also was not happy with the rinse. I always used extra rinse. Now it has stopped working. Just out of warranty. Water pump and electonics have failed. Over $500 to fix. I am buying a new machine - not electrolux. Very disspaointed as it was not a cheap machine. Electonic controls big door control of cycle electonics stopped working after 2 years

Bad – Not overly impressed with this machine any more, wouldn't buy Electrolux again, we've had too many problems with this model and the previous one, which they replaced. Given that our Electrolux dishwasher caught on fire also, wouldn't buy anything Electrolux again. I have no complaint about their service calls, the system is pretty efficient, but… Read more

their claims service (for dishwasher fire) was abysmal. Washes well, no complaints there, except that the clothes now have a stale water smell after washing. Relatively quiet. Have had this model for 2 yrs now and starting to get problems. The rubber door seal developed black mildew at the bottom even though I was leaving the door ajar in between washes. Had to get the service tech out, he replaced the door seal at no charge and advised me to leave the door wide open in between washes and also to wipe out the excess water that sits in the bottom of the rubber door seal after the wash finishes. I use a sponge to soak up the water, I did not realise so much water pools there and does not drain away. None of these tips are mentioned in the the Instruction booklet. It does say to leave the door ajar but an inch or two is not enough. Also, in recent months my machine has developed a horrible stale water smell that also lingers on the clothes after they've been washed. I've tried running empty washes on the hottest cycle but the problem comes back. I've got a service call in, but no advice was given over the phone on how I might be able to rectify this problem, which I understand may be caused by a build-up of detergent, and subsequent bacteria proliferation, within the machine. The last time the service tech came out, he gave me a sachet of stuff to run through the machine on a hot wash, but it hasn't got rid of the smell. I try not to overuse detergent and I regularly run a hot clothes wash, so don't understand why my machine has this problem (and no, I don't use fabric softener). Very annoying!!!

Never ever again!!!!!!!!!! – Within days of using the machine it stopped working, it was fixed twice third time they replaced the electric panel (free)only to stop again now 12 months on. Cleaned well Expensive, break downs and to much technology to fix.!

Rubbish....yet again! – This machine was a replacement for the Ultra silencer (dud no.1). Worked well for first year, but recently started not draining and just stopping mid cycle. Also stops a few seconds into cycle and start button needs to be pressed again to re-start. Absolute rubbish! Technician coming out tomorrow, will no doubt take machine away to be serviced, so… Read more

will be without a machine for God knows how long. Too many problems with Electrolux. Will never buy their product again!

Too many faults after just one year.

Dissapointed, bought in June 2009 stuffed up in late April 2011 – Had a guy from Electrolux come out to see why it kept saying "cannot fill please check if the tap is on and press start blah blah blah" So he came out had a look and thought it was the washer valve (I think that's what it's called) he said hes never changed one before in these machines as it is very rare for the valve to stuff up(mind u he said he… Read more

has been fixing machines for 25 years) Anyway, that wasn't the problem, he then thought it was our tap the machine hose is hooked up to, he told us to turn of the mains and check if there was a blockage, and left us with that. So we went and did just that, intfact we changed the whole tap all together, but that's not the problem. I'm so upset over this, i have to call electrolux on Monday, haven't done washing for days, things are starting to pile up, :-( my warranty runs out in June! So I hope we find out what the problem is, before the warranty runs out. Next washing machine we get deffinatly won't be electrolux. Miele or Bosch is the way to go! Well there's my life story lol. Liked it before it decided to fail on me. Whatever is wrong with it now is a big con.

Terrible – Never never touch Electrolux. I cant afford Miele or bosch but I would prefer to pay less and expect less than what Electrolux charge was what is a substandard brand. Honestly think twice and then still don't do it. It will only end in tears The first twelve months all is ok Everything after 12 months. We were given this machine as a replacement… Read more

for the last Electrolux that burnt out after 1 month. We have had the service tech out under warranty 9 times in 12 months and now we are out of warranty they say - "Not our problem" I will never buy Electrolux again they really are [censored word removed]

Good – i have had this machine for over 6 months and would recommend this machine to anyone and i would buy it again. i also bought a 5 year extended warranty. the peace of mind it offers helps me sleep at night. would hate to see $1200 go down the drain works very well. love the extra large capacity compared to other european machines. i hate it how… Read more ·  1

that the machine keeps on telling me when the cycle if finiashed. i am sure it can be turned off in teh settings but i cant find it - yet

Terrible – Poor, poor poor customer service. Told differing stories by staff member. Not helpful and dont listen to customers. Wouldn't touch Electrolux appliances ever again due to poor customer service. 2 years old and has seized up. Luckily one week before manufactures warranty expired.

OK – Would not buy this model again. While I like the functions, water efficiency and wash the machine does, an unreliable machine causes gross inconvenience to family life. Very quiet operation. Favourites programming very useful e.g. to routinely add an extra rinse cycle for detergent sensitive kids. Excellent spin cycle removes most water so faster… Read more

line drying. Unreliable. First the drum needed replacing, then the drain pump stopped working (a motherboared issue - the drain pump was fine), the motherboard has now gone a second time and we have another minimum pone week wait for parts. Each time it breaks down, we lose 2 lots of work time waiting for the repair person to diagnose it and then to return rectify it. Have made a dozen trips to the laundrette since buying this machione