Emilia Romagna

The worst oven I’ve ever used – There were only 3 options on the market that fit the gap we had to fill to replace an old oven when we bought our house. We went with this one and I cannot emphasise enough how much we wish we had just chosen a different brand instead. The cooktop is great, but the oven is completely useless. When using the electric oven, even if you add 40… Read more

degrees, things take at least double the time to cook. The gas oven is slightly better but not by much. For a simple example, when cooking frozen oven chips (with nothing else in the oven!) we have to add 40 degrees, and about 50% extra time. We’ve had a technician out from Glem Gas who measured the oven while empty and said the thermostat is working perfectly but the proof is in the (very undercooked) pudding in this case.

For such an expensive oven, I don’t understand how it can be SO bad. It’s an endless source of frustration in our household and will speed up our need to renovate our kitchen purely to replace it.

As an aside re aesthetics, we found that the blue protective plastic that it came wrapped in couldn’t be fully removed. The company told us it would shrink when we used the oven and eventually disappear. 6 months on after near-daily use, we can still see blue plastic poking out the side.

Highly recommend the cooker, great customer service – We purchased the cooker in 2010 and are very pleased with the after sales service offered by Emilia. We needed a new oven door seal in 2012 and 2016 and oven door hinges in 2017. In each instance we received prompt responses to our enquiries. We were given a free upgraded oven door seal in 2016 and purchased a pair of oven door hinges direct… Read more

from their spare parts section cheaper than any other supplier. Considering the cost of the cooker, after sales service and product quality, I would not hestitate in re-purchasing the cooker. The good thing is I don't need to, it works fine.

Excellent stove top and oven, but gas problems after using electric grill – Had this oven for about a year, and there are no hot spots/cool spots in the oven. The sizes of the trivets range from small for an excellent slow simmer to the centre full fish burner. Only issue is that if you use the electric grill function, there seems to be a safety function whereby gas can't be used. The only way we can get the oven or stove… Read more

top to work is to leave the gas turned on and wait for it to start flowing.....quite a scary thing as it takes approx half a minute! The small gas burner actually works for a slower simmer, unlike many others that are still too high. Can't get gas functions to work after using electric grill function

Excellent value, well supported by Glem Gas – We've had this stove now for just on a year and its been excellent. The oven cooks evenly, and the cooktop burners give out a very even heat - gone are the days of burning one side of the pot when doing stews and the like. We've had only one problem - a failed timer unit - but Glem Gas, the local supplier, fixed it quickly and efficiently under… Read more

warranty with never a word of dispute as to fault. Glem Gas was also able to supply us with extended-length legs at a very reasonable price (we have a high benchtop and the original legs didn't enable us to make the top of the stove level with the benchtop). It would be hard to find a more helpful supplier and a more pleasing stove. For a fan-forced unit, this has been very frugal with electricity usage

Stay away - 2nd lemon – This model oven is 800mm wide so we have no option but to have it. There was one installed in the house we bought and after a few years the hinges went twice, the spark for the top elements and the oven went and I got feed up replacing them. Finally purchased a new oven in good faith. - the same model as no choice also due to width. Now we are… Read more

back in the same place - hinges gone, spark for oven needs replacing , oven seal useless....So up for hundreds of dollars in spares. Very reluctant to buy spares again as I feel will have to do the same again some time soon so considering redoing the kitchen just so as to get away from this oven and brand, stay away is my advice.

biggest mistake I have made buying this piece of crap – this stove is only 15 months old and I am dumping it, oven has never regulated heat, replaced thermostat still the same, overheated had to put asbestos sheet down the sides it was making the cupboards so you could them as an oven, not very happy, l bought it from good guys l got it at discount because it was floor display, I wish I had left it there  Show details

Good cooktop dangerous oven – There was only 3 options at the goodguys and 2 in our price range as we wanted a gas oven and cooktop. We choose the Emilia as is looked nice and sturdy. Dissapointing for find a few faults, firstly the gas regulator malfunctioned and I had to replace as I'm a licenced gas fitter. Secondly the knobs on the oven get super hot, we know the glass… Read more

gets hot that's common sense, but you almost burn your hand adjusting the knobs when the oven is cranking.

Good: Looks good, Price

Bad: Very hot knobs, not easy to see if the oven is alight during the day, issue with the gas regulator after a few weeks

The oven you have when you don't use an oven – I purchased this product only because there was a limited choice of brands that manufactured free standing gas ovens with an 800ml width specification. The oven looks quite attractive, cooks evenly and the gas hob ignition works well, but unfortunately that's where it ends. It is badly designed and cheaply constructed: the stainless steel, enamel… Read more

and steel oven trays, trivets and hob frames are of low grade quality making cleaning extremely difficult and time consuming; the light buttons that indicate the oven is on fall out regularly, the exterior of the oven over heats to such an extent that I need to leave the cupboard next to the oven open whilst cooking to prevent a build up of condensation inside the cupboard. In fact I try to use the oven as little as possible and I love to cook. Verdict if you use an oven on a regular basis this brand is definitely not for you.

WOULD PROVIDE NO STARS IF I COULD – Poorest and cheapest quality oven ever made! This is the second EMILIA OVEN purchased. The first the glass shattered within 18 months and we were advised that it was our fault for purchasing a seconds scratch and dent. We purchased a brand new one after that and have had everything that can possibly go wrong happen to the oven. DO NOT WASTE YOUR… Read more

MONEY. Spend a couple of hundred more and invest in a better oven as it will cost over one thousand in 3 years to repair!!!!

Rendered useless – I've had this oven for six years and have had three hinge replacements and the glass door has exploded and been replaced. Sadley hardly used now as the door won't close properly and lets all the heat out when cooking. I'm not paying again for the hinges to be replaced as we've put new ones in and the door still doesn't seal properly so it's clearly an fault with the oven housing and not the hinges  Show details

poor design low quality – oven nearly burnt down house so hot at back & sides you can not touch it, rang customer service & all they can say is it meats Australian standards typical answer when they no there is no fix for a poor design , now i have to go out & buy a another oven, a proper one.  Show details

Buyer beware of Emilia and Glemgas – Stay well clear of Emilia branded ovens, they are so poorly constructed that they simply do not work from the factory. My oven cannot maintain a steady temperature, despite replacing an expensive thermostat. It never did work, nor will it ever work. You would need 5 hours or so just to cook a roast chicken it is that bad. I will be delivering… Read more

mine back to the manufacturer for them to recycle. I won't be expecting a refund from these bushrangers!

Don't buy one – Dismayed to see so many here echoing our experience. We have had so much repair work done (thank goodness for warranty) but the oven is still deeply unsatisfactory. Door shattered, seals replaced, two sets of knobs replaced, thermostat replaced, door rehung, recalibration done. All to no avail. The (new) door still doesn't close properly, the oven… Read more

has NEVER reached or held its temperature. It tracks around 40C below what is on the dial, and takes more than 40min to heat. And yet my cupboards either side of the oven and their handles are too hot to touch if you have cooked for more than an hour. No major complaints with the cooktop - although the rectangular element seems to cook unevenly. I stopped trying to cook family meals in it or do any important baking long ago. Kicking myself for building our kitchen around an 80cm gap for it - as this will seriously limit our options for a replacement, as I know we will surely need to do whenever we can afford it. The Good Guys were fantastic in the first part of our warranty, and I am so grateful that they advised me (strongly) to take out extended warranty when we purchased. I normally say 'No, thanks' - but it has proved essential.

this is the worst stove of my life – Not only does it not cook well but it is poorly made resulting in parts failure. Spare parts for this product are almost impossible to source in Australia. I would be better off to dig a hole in my back yard and bury this piece of crap and move on.. from WF

This gas stove is a lemon – DO NOT BUY EMILIA STOVES. We have changed the seals four times,the clock only worked for a month,we have a problem with our oven door as it does not close properly so does not hold the heat,not insulated so gets very hot on outside , the gas underneath is not concealed properly and easily accessed by children have no idea how this was passed by… Read more

australian standard very dangerous ,when lighting the oven a lot of gas escapes it goes through the house,cannot clean any of the nobs as the grey comes off.Have spoken to Glemgas about problems they do not want to know.These stoves should not even be allowed on the market.Shame on any store who sells them.

Disgraceful Service Terrible Product – Dangerously hot cant cook with it as it gets extremely hot customer service is not interested or even cares about the problem. Its 3 months old and cant even use it or get money back. Would never recommend or buy again there good to charge and take your money but cant be bothered to help or fix the problem .

Only benefit is the size biggest waste of our hard earned money – Brought from Retroversion, the timer worked for 4 months. The thermostat has been replaced twice, the door does not shut properly, the seal is broken, brock in first year, the fan force does not work, the ignition does not work, so we have to use a lighter to light. This is very disappointing for the money payed to have gas fitted to our house to… Read more

accommodate this stove and this was no cheap stove, we would of thought we would get a long life .. I wish we had read the reviews and the sales people were more honest as we had a specific space to fit this stove in... so I guess we have a fish burner and cook top, I have tried endless to get the fan fixed and have been told I need an electrician has told me I need a stove specialist so god knows, we are not rich people just descent hard working people and I sure don't have another 3,000.00 every year for a new stove very disappointed will never buy or recommend this brand.

August 8th 2017 Update: Terrible every thing not working installed professionally unable to get support... can not identify

Size that is it big fat waste of money..professional installation ...us as heater only. Never ever again. Door seal broken, kobs hot due to this and brown burnt.

Not even 1 year old and already needs ignition replacing twice – I purchased this oven brand new in August 2014 paid for the professional insulation and ensured that everything was above board product care etc never thought that in less than a year I would need to get it fixed twice before a year had passed. I liked the size of oven, gas on gas and the overall set out of stove. I have never been able to get the… Read more

clock working it is confusing to read the manual and the timer setting and alarm work on the same settings so it is just a waste of electricity. I have had the ignition fixed on the top plate replaced it stopped igniting and I had to light stove top plates manually, Harvey Norman were fantastic and it was fixed within a 2 week period of breaking down that was 3months ago and now to my surprise I am lighting the bottom of the stove. Ignition broken again. I am having to pull the bottom of the stove out to light manually. I have also found that if you knock the knobs on the top gas is leaking out and surface rust is already showing in middle wok element. So I rang Harvey Norman today, they are so supportive and are doing a follow up but it begs the question why should I have a stove that I paid so much money for break so often in less than a year. Is the brand/ oven faulty or have I bought a lemon

Excellent Customer Service – OK yes we have had problems with our Emilia oven but I wanted to write this review to say they have a sensational customer service person in Sarah. She has been a pleasure to deal with and extremely pleasant, helpful and informative. It is so rare to find someone who actually does a good job - well done Sarah!

Correct installation essential – Purchased upright model Nov 2013. Was not happy with gas hobs as lowest setting was too high. Burnt two Xmas cakes Nov 2014 and after testing with oven thermometer found the oven temp continued to rise way past the proper setting. Emelia approved gas fitter came and discovered that the initial installation process was incomplete. When the… Read more

installer converted to LPG, he omitted calibrating the gas flow on the lowest setting.

Also he did not fit the supplied LPG oven knob which has slightly different settings to the Natural gas knob.

As a result, the lowest setting was way higher than it should have been, hence the incinerated cakes.

Hopefully calibrating the flow has fixed the problem.

Useless – Do not believe any of the good reviews about this and definately don't buy one!! Both of Glem gas phone numbers on their web page are no longer connected, so I wouldn't be surprised if they have gone out of business over these lemons. Ours DI865 has too many things wrong with it to list quickly. Those claiming to be chefs and use this are just… Read more

notto be believed. No temperature control oftheoven whatsoever, even with the thermostat changed under warranty. Now you can't contact them. Stay away from GLEM!!!

biggest waste of money – Every since we brought this oven 2010 from Harvey Norman, the door has been fixed 4 times , the timer died a week after it was installed , so that was fixed under warranty , now the seal has broken door is broken again ,we use a huge magnet to keep the door shut , we paid for a extra 5 years that was a another waste of our money we have to pay to… Read more

get it fixed and if it is found not a flaunt they keep our money , the wok burner is a HUGE waste of space has never been any good all up Do not buy this oven , biggest waste of our hard working dollars never again would I pay that for rubbish .

not happy at all .

Don't buy – Nothing but trouble since purchasing in October 2010 . When seal broke Company just sent replacement in mail no follow up to see if I knew how to fit it. Thank goodness for extended warranty. The gas stove top elements have started to corrode and silver stain. Very disappointed with this purchase. purchased as liked large oven for 80cm stove… Read more

clock replaced three times, new seal, door shattered, oven never heated even, element replaced, knobs wobble

Exploding door, lucky to be alive – While opening the oven the entire glass door exploded into a million pieces. The digital display stopped working after 1 month, so overall a very heavy piece of rubbish. Glemgas is the parent company which does commercial stoves. This isn't up to their standards, buyer beware. I wouldn't recommend this to anyone unless you want an adrenalin kick and you're wearing safety glasses. nothing so many things so little time....

Emilia DI965MVI 09MODEL – This has been a good oven up till 2014 no problems except for when you use the electric grill, the grill cuts out when the fan comes on and you have to wait ages for the fan to cut out to use the grill again. A real pain in the grass.This year the outer glass door has completely exploded and the handle fell off while warming up, now we have the… Read more

inconvenience of no oven until door is replaced. Inner glass has stayed intact. No reason for glass to shatter. Reliable, excellent stove top, gas burners have been great. good oven grill cuts out when fan comes on. glass door shattered externally while warming up

Steer Clear – My mother purchased this ovens on the advise of the salesman at Good Guys. The oven door does not close properly, the oven temperature is all over the place - does not maintain constant temperature. She has an oven thermometer in the oven and spends her time checking the temp with a torch. She used to cook over 40 xmas cakes each Nov/Dec, but… Read more

cant even manage to successfully cook 1 in this piece of rubbish. WE WOULD NOT RECOMMEND THIS APPLIANCE. Aesthetically appealing, mid price range Door does not close properly,does not maintain temperature. 180 on the knob could be 120 or 280 degrees

Awful – The oven is slow to heat. Does not maintain its temperature accurately. Glem does not provide good service and one of their recommended service agents was useless. It does not reach its top temperature. The lower storage space is poorly designed. The oven is not well lit. The electric grill is confusing. cook top slow simmer good the oven

Hopeless! Not up to expectation – Thought we were getting a good deal. It was just a good salesman. So disappointed with the oven, am now considering purchasing a different brand after only 7 months with this lemon. Does not hold the heat so cannot determine how long cooking will take or even if food will be cooked. I love cooking but this oven is putting me right off. Do not… Read more

purchase this oven. Sounded like it was going to be great. Nothing is good about it now. Cannot hold the heat! Food does not cook as expected. A time waster.

Beware – 1st stove very noisy fan could not hear anything else then the electric oven door shattered into a million pieces mid cooking - 2nd New replacement stove same noisy fan this plastic fan was then replaced by a metal one which worked for say a month then the oven door again shattered consequently we are getting a store credit to purchase another… Read more

stove which will not be emelia - this debarcle started 3 months ago - this was not a cheap purchase. Looked great

Worst Cooker in 45 years of marriage – The hob is dangerous, pans tilt into gap unless perfectly aligned with bars. Needs the hob redesigning to make safe. Oven temperature bears no relation to the temperature set on the dial. Oven is at least 12% hotter than dial setting. Worst buy ever. The one time not researched I got caught out. Wok burner is the best feature. Total rubbish

Worst oven - ever – I have the all electric version of this oven, which has the solid electric hotplates and a fan forced electric oven. Purchased 3 years ago, and the oven element has just died for the second time, the first under warranty, but this one isn't! ARGH! Where to begin with what a lemon this has been - The hotplates are so slow to heat up it is not… Read more

funny, 3 of them have to be set to the top temp "4" in order to even be usable, The oven also is incredibly slow to heat up, over 45 - 60 minutes to reach operating temps...the oven has no light! The Fan comes on in the oven when you turn on one of the top hotplates, the fan makes a hideous rattling noise when the power increases. The 'silver' on the knobs has worn off, there is a printed raised graphical micro dot band along underneath the knobs which has collected a disgusting brown oven soiled look that cannot be removed without painstakingly scraping off the entire graphic, resulting in scratches. The oven seal is floppy and has been like that since day one, and now the oven, nor the grill works.

The thing is a total and utter POC. I would never buy this brand of anything .. ever again.

I would give it negative stars if I could. It fits in the old white oven space. Dreadful piece of junk, see description.

I love my Oven – When I was looking to purchase this oven I could not find a review about it anywhere so I thought this might help potential buyers. This Oven is wonderful, I have been using it now for just on a week and love it, I have used the oven and cooktops and they both operate perfectly.I was unsure of how an all gas oven would perform as I had never… Read more

used one before, I am yet to cook and sweets/cakes but casseroles and roasts are cooked amazingly I am very impressed.

its a very good looking appliance and have had good feedback on the look and how it has added value to my kitchen.

The only con I can think of is your standard gripe about stainless steel appliances, they are hard to keep looking as good as when they come out of the box finger prints and food spills are easily seen and hard to remove. inexpensive, reliable, good looking Finger prints and food spills

mistake – The oven door seal broke within the first few days of operation. When I rang Glem about a replacement they were not surprised and sent a replacement immediately. The new seal was different to the original, it was like they expected it and knew it to be faulty. There is a design fault with this cooker. As others have already stated the thermostat… Read more

does not control the oven temperature. It took Glem Australia 4 months to get a serviceman out to replace the original thermostat. The guy did not know what he was doing and took over 3 hours and had to pull the oven to pieces to replace it (and the clock that had also failed in the first year).

The new thermostat on our now scratched oven also does not work, the temperature is all over the place.

You cannot use the oven on a hot day as most of the heat goes into the kitchen via either the poor insulation on the sides or from the cooling fan blowing heat directly into the room. The large wok burner Poor warranty service, poor insulation, oven does not work properly even after it has been 'fixed'.