Ordered the new viscocool model mattress on Thursday and it was fast delivery arriving next day! (Melbourne Metro) Easy to set up and not as heavy as other mattress in a box brands. I let it air and expand for the day and had my first sleep on it that night. It was so comfortable from day 1 and I had the best sleep ever. I have not been sleeping well at all prior to getting this mattress. The comfort layers are a dream and it sinks in just enough for pressure relief without feeling like you’re being swallowed. Temperature regulation is great too, as I usually sleep hot but had no problems on this mattress. The new edge support added to the new models is also a huge plus. Very happy with my purchase, it is a beautiful mattress to sleep on. Medium soft but very supportive and no waking up in pain! I will update this review in a few months in regards to sinkage over time etc….Huge thumbs up!
Purchased in at Emma Sleep.
- Sleeping Position: Back and Side
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Hi Sparx. Thank you so much for sharing your detailed feedback and experience with our new Viscocool model mattress! We are absolutely thrilled to hear that it arrived so quickly and that you experienced such immediate comfort and pressure relief from night one.
Hearing that it has helped transform your sleep—especially with its temperature regulation, balanced medium-soft support, and enhanced edge support—means the world to our team. We truly appreciate your thoughtful review, and we look forward to hearing your update in a few months!
If there are still concern that needs to be attended to, please let us know here by sending a direct message, or you can reach out to our support channels listed below.
- Email: support@emma-mattress.com.au
- Phone: 1800 920 429 (Mondays to Fridays)
- Live Chat: external link
We would immensely appreciate it if you would help spread the word about your experience with Emma to family and peers! Cheers! Don’t Worry, Sleep Happy.
Have a great morning ahead. CHEERS!