Complete commitment to service excellence
I've known and worked with Raymond and the Empire team for several years now and two things have always struck me - their complete focus on their clients and commitment to service excellence. Each member of the team works individually whilst also operating as a collective, providing customers with a seamless service that can be relied upon. They encourage and enable clients to achieve their financial goals, sharing their knowledge and sourcing information, even if it's not their normal business. I'd highly recommend them.
It is an absolute pleasure to provide this review for Empire Financial Group. I have had an association with the business for almost 1 year and I can commend the services of Ray and his team of highly skilled and professional advisers and supporting team professionals to deliver an outstanding client experience, and work in partnership with their clients to achieve great financial outcomes. Every client is made to feel valued, right from the very first appointment with the warm welcome of the firm's dedicated Office Concierge, through to the ...expert input of the Advisers to craft a personalised strategy, and the ongoing support team who nurtures the client's relationship once the financial plan is in place. Empire Financial Group rightly deserves to be considered one of Western Australia's leading financial planning firms.
BE AWARE CROOKS IN SUITE
Be Aware" if you have life insurance through your superannuation with Colonial, commencing prior to 2013, then you are paying nearly a quarter of you life insurance premium as a commission to the advisor that signed you up, even if you have had no contact from or with them since that date. I have just found out the I have paid nearly $7000 in commissions to an advisor simply for lodging the paperwork in 2005.
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