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My Online Adviser

My Online Adviser

5.0 from 53 reviews · View Statistics

Reviews

5.0

53 reviews
3
(0)
2
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1
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  • Transparency
    4.9 (39)
  • Customer Service
    5.0 (42)
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Beth K.

Beth K.Perth, WA

Great customer service!

published

Really helpful and tailored service from all staff that I have interacted with. Each interaction has been informed, swift and focused on my specific circumstances and needs. I feel in control, and confident that my super is now working to better benefit me.

Transparency
Customer Service
Incentivised ReviewNo

Get help from professional,

published

Great people to talk to, friendly advice , well knowledgeable and a non pushy friendly behavior and willing to listen to your side of the story rather then jumping into conclusions, highly recommended Ryan and Ben two great lads , reach th sky mate

Customer Service
Incentivised ReviewNo
Sharon

Sharon Perth, WA

Super An

published

Jesse and Ryan were super professional and very informative. Jesse spent alot of time with me talking me through everything, very patient and helpful. Would highly recommend this process to anyone especially if this is something that you are not confident with.
Feel alot better now knowing where all my super is.

Transparency
Customer Service
Incentivised ReviewNo
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andrew b.

andrew b.Metropolitan Adelaide, SA

Grat help

published

These guys have helped me so much.. from stuff I have absolutely no idea about they explain everything in a way I understand .. will be able to retire comfortably now..

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Customer Service
Incentivised ReviewNo

Great

published

Great job , now earn me some money so i can retire and live large with a pocket full of folding money and a mansion with a pool and massive shed

Incentivised ReviewNo

Helpful and easy to understand

published

My online adviser was really help full. Ricky and Ryan helped me along the way and were very easy to understand. Can’t wait to see how much my super grows

Transparency
Customer Service
Incentivised ReviewNo

Brilliant service and experience

published

Never really knew much about my superannuation. Including what I was getting from my super, fees or investments. My online advisor were very helpful. They gave me professional and personal advice and were Fast acting, friendly, overall brilliant service.

Transparency
Customer Service
Incentivised ReviewNo

Excellent service

published

Great team to deal with honest helpful they gave me the best information and service any problems they are there to help I highly recommend you use them to secure your future

Transparency
Customer Service
Incentivised ReviewNo
Janelle Monaghan

Janelle MonaghanSouth East Queensland, QLD

Very helpful and friendly :)

published

Very helpful and friendly :)
The guys have a laid back nature that makes you feel instantly comfortable.
Ryans accent reminds me of the guy from IT crowd, so that was really cool!
And Izaak was a great banter :) you can have a good laugh with him!

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Customer Service
Incentivised ReviewNo
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Helpful and clear

published

Very helpful and clear.
Would reccomend for people look to consolidate supers into one.
Mehdi and ryan have been very helpful
And given plenty of contact with uodates when they are needed

Transparency
Customer Service
Incentivised ReviewNo

Superannuation made super easy!

published

The team at my online advisor did all of the hard work in a friendly and efficient manner. I am incredibly busy and I struggle to find the time for personal admin. The whole process with My online advisor was streamlined and simple! Highly recommend

Transparency
Customer Service
Incentivised ReviewNo

Can’t wait to see what my financial future holds

published

Great service and the team made the process seamless and easy to understand. I look forward to working with Ryan and the team in the future and building my superannuation for my retirement.

Transparency
Customer Service
Incentivised ReviewNo

Excellent help and service

published

Very helpful all the team Matt ,Macy,and Ryan are amazing people that explain it all to you find better deals more money and happiness in the trust you can put in this team

Customer Service

The reviewer stated that an incentive was offered for this review

Highly recommend

published

I’m so happy that l decided to make the move to “My online advisor” Ryan’s knowledge is enabling me to work towards a more comfortable retirement - a very happy client !

Transparency
Customer Service
Incentivised ReviewNo
Bernie D.

Bernie D.Northeast, VIC

Excellent service

published

Great service and information providing would Definately recommend a very good experience really happy with all aspects I’m know looking forward to a much better future well done to the staff

Incentivised ReviewNo
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Tadhgín W.

Tadhgín W.Sydney, NSW

Excellent customer service

published

I had 2 awesome guys walk me through getting on top of my own super! They answered all my questions and I don’t have as much anxiety now about not understanding something. Thank you!!

Transparency
Customer Service
Incentivised ReviewNo

Awesome job

published

Really helped to figure out my super and help advise the right option for me! Couldn’t ask for better help! Easily to get along with highly recommended to anybody wanting help with their Superanuation

Incentivised ReviewNo
Glen

GlenSouth East Queensland, QLD

Excellent

published

Exceptional service. Well spoken and very knowledgeable. Well recommended for anyone looking to get your super sorted quickly and efficiently by a very professional team. Thank you Ryan Matt and Larrissa.

Incentivised ReviewNo
Sam W.

Sam W.South East Queensland, QLD

Quick. Easy. Painless

published

Ryan and his team at My Online Advisor made quick work of setting me up into a superfund that better suits my personal circumstances. They took care of all the hard work in a very short time, making the whole process super easy. Everyone I spoke to was very friendly and always more happy to answer any questions I had. Great service and willingness to help, making the whole process super painless!

Transparency
Customer Service
Incentivised ReviewNo
Janine

JanineThe Mallee, VIC

Great information and follow up. Staff were great.

published

Staff were friendly and helpful, great follow up and answering questions. Positive attitudes and willingness to help in anyway possible . I'm looking forward to watching my super grow in leaps and bounds

Incentivised ReviewNo
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