My Online Adviser

My Online Adviser🏆 2024 Award
My Online Adviser

558 reviews

99% · 5543 · 1%

Customer Service
Knowledgeable advisers
No sales pressure
Transparent business practices


558 reviews
markSouth East Queensland, QLD

Very friendly customer service

very good process. Takes time to explain things to me. Show reply
Deane D.
Deane D.

Wonderful experience

Excellent service. The process has been so smooth and easy. Should have moved my portfolio across much earlier. Thanks guys! Show reply
Andrew JONES
Andrew JONES2 posts

Awesome Team

Awesome team, they got all my super into one account & now keep a good eye on how it is performing to give me maximum return for when i finally retire Show reply
DannySouth East Queensland, QLD4 posts

Knowledge is power- great service

I'm glad I was referred by a friend to my online advisor. I've learned alot about some really important things that have been sitting around in the background waiting for me to take appropriate action on. It's a secure feeling for the future. The team are always super helpful, friendly, insightful and willing to help in all financial aspects. They never make me feel like any of my questions are silly and I learn more and more each time I speak with them about my super. Show 3 replies
Josh South East Queensland, QLD2 posts

Quick and easy!

Alyssa was a pleasure to talk to and made the whole process quick and easy! Show reply
GrahamPerth, WA2 posts

Made it easy

Ben was very helpful and informative. It made the process a lot easier and less stressful. Show reply
MelanieCentral Highlands and Goldfields, VIC

Friendly and helpful

Alyssa was very helpful answering any questions. Alyssas information was very helpful, clear and easy to understand. Show reply
KaySouth East Queensland, QLD2 posts

Great service

I've just had my annual review with Ben. I really appreciate being able to talk to someone directly about my Super. He was able to explain my Superannuation and the growth that it has achieved over the last twelve months. I was able to talk about the next few years as I get closer to retirement. He explained options that I have and I feel excited about the future and I'm glad to have Ben's help to navigate this next part of my life. Thank you Ben. Show reply
Julie H.
Julie H.2 posts

Superannuation advice

Very informative, happy to answer any questions. All information explained clearly Show reply
Shân G.
Shân G.

Shans online advertising review

Fantastic lady very professional explained everything to me it's a pleasure to do business with this company. Show reply

Best decision choosing My Online Adviser

Had my annual review with Ben McNeil, Ben explained everything in an easy-to-understand manner with where my super is currently and the growth over the last 12 months. Ben also talked through all the options to consider since I became a homeowner in the last 12 months, which made me feel supported by an incredible team at MOA looking out for me. Show reply
Guy Fichera
Guy Fichera

All good on the western front

I was happy what was said and explained
Happy all round Show reply
Customer Service
AlanGippsland, VIC2 posts


Everyone at online advisor have been great since I started with them 3 years ago very impressed with my super performance and the detail in everything they have done for me has been outstanding,highly recommended to anyone seeking a supportive organisation to navigate through there journey Show 2 replies

Super review and feed back

Alyssa has been absolutely fantastic in her updates and reviews of my super making the experience a comfort knowing you are so well looked after. Thank you Alyssa Show reply
Alison and Paul Flynn
Alison and Paul Flynn

Yearly review & feedback

Great service,couldn't have been more happier with Alyssa's professional & caring service. Show reply

Questions & Answers

Sash R.
Sash R.

I am 61 and planning to resign from my employment can I access my super with this employer? I am planning to work for another employer. (I have two super accounts)

My Online Adviser
My Online Adviser   DM   

Hi Sash, Thank you for your question, happy to help.
Please reach out via a direct email to:
We will answer any questions you may have.
The Team @ My Online Adviser

paul l.
paul l.

Can I use my super to payout my mortgage.

My Online Adviser
My Online Adviser   DM   

Hi Paul, Please contact our office on 07 3053 5279.

Michael K.
Michael K.

How to check my super

My Online Adviser
My Online Adviser   DM   

Hi Michael, Please contact our office on 07 3053 5279.

See all My Online Adviser questions


Services provided

The services offered by My Online Adviser include a free initial online consultation, and financial advice on how to maximise superannuation and recover lost super, advice on how to buy property with a Self-Managed Super Fund (SMSF), advice on how to compare insurance plans; including Personal Insurance, Life Insurance, TPD Insurance, Trauma Insurance and Income Protection.

Points of praise

  • The financial planners at My Online Advisers are skilled and knowledgeable staff who are well versed in their financial subject matter. They provide clear and helpful advice that frequently paid off in the long-term, with promising returns.
  • Financial planners were also patient, and advised customers of the different options available to them, without bias or pressure.
  • All in all, customers were optimistic and enthusiastic about their financial futures and plans after discussing options with My Online Adviser.
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Contact info for My Online Adviser

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