My Online Adviser

My Online Adviser


502 reviews · Statistics

99% · 4992 · 0%
4.9 (341)
Customer Service
4.9 (359)
Knowledgeable advisers
No sales pressure
Transparent business practices
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502 reviews
Maca Hunter Region, NSW

Gotta risk it for the biscuit

Had a lovely chat with Alyssa. She was very nice and well spoken. Made it very clear to me what was going on and how my super was going. Thanks again

Amy South East Queensland, QLD

Wonderful customer service

Emily was so lovely to deal with, she was very informative and helpful throughout my review process. I have been with my online advisor for 3 years now and my super is growing even though I have been a stay at home mum for 6 years. I have more super now then when I joined. I highly recommend this company.

Tracey Boulton
Tracey Boulton South East Queensland, QLD · 2 posts

The hard work is done for you!

Super can be so confusing, and it's comforting to know MOA have my back. They check in annually, sometimes more, and take the time to really understand my needs and goals. Having everything in one place makes it easy. Everyone I've dealt with has been professional and knowledgeable. They take the time to answer my questions (even the dumb ones) without judgement. Documents are issued and signed electronically, and sometimes the amount of paperwork feels overwhelming. But I guess that's just the nature of the finance industry. Would highly recommend MOA to anyone looking to simplify their Super and Insurance.


It's great not to have to worry.

It's great not to have to worry about my super. I feel safe with My Online Adviser. The annual review with Emily went well and she was very helpful. Thank you

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Well explained information excellent customer service

I was really impressed with the customer service I received

Jellybean Hobart, TAS · 2 posts

Friendly customer service.

Accommodating, friendly, happy to chat and be professional at same time. Job was completed in timely manner and assistance offered in future.

BeveJA Murrumbidgee Region, NSW

Best advice and Service

Thank you for the advice, help and patience to help me understand. I appreciated it.

Alexandre Ramnac
Alexandre Ramnac Sydney, NSW

Much Appreciated

Would like to show a massive thanks to Nathan for his customer service and being real genuine over the phone . Top guy and extremely helpful . Made it all easy for me . Was very encouraging knowing hes looking after my Super , Cheers


Denise Greater Melbourne (Metropolitan), VIC · 4 posts

Annual Review

Emily called at the arranged time and was able to provide me with advice on my super and how to get the best return and is going to look at some other options to assist me in retirement. I am very happy with the service they provide and would recommend to anyone looking to change their superannuation provider

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Adam Tasmania

Annual review

As always thanks legends looking good three years in and have not a single complaint.
Thanks for all the hard work keep up to great work

Jennifer Sams
Jennifer Sams

Very helpful and supportive team

I absolutely had the best supportive team Ben Shaw and Ben who helped me with the process of the claim and always a phone call away with any issues. I would totally recommend the men as they are very professional and supportive


great service!

Spoke with Emily for my yearly review and she was able to help with all my queries and concerns. She was very friendly to speak with and I cannot recommend my online adviser enough!

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Heidi Victoria

Great company, fantastic service

Highly recomend My Online Advisor, very professional team. Our super was still making money while others lost money over the last few years. Kate was extremely helpful when we were having issues with our rollover. Overall fantastic service.


My Online adviser support

I have found Online advisor to be helpful with discussing and researching my Superannuation


Great service

Prompt and reliable service given in a friendly and easy to understand manner.

Questions & Answers

Sash R.
Sash R. · 

I am 61 and planning to resign from my employment can I access my super with this employer? I am planning to work for another employer. (I have two super accounts)

My Online Adviser
My Online Adviser · 

Hi Sash,
Thank you for your question, happy to help.
Please reach out via a direct email to:
We will answer any questions you may have.
The Team @ My Online Adviser

paul l.
paul l. · 

Can I use my super to payout my mortgage.

My Online Adviser
My Online Adviser · 

Hi Paul,

Please contact our office on 07 3053 5279.

Michael K.
Michael K. · 

How to check my super

My Online Adviser
My Online Adviser · 

Hi Michael,

Please contact our office on 07 3053 5279.


Get an answer from our members and My Online Adviser representatives


Services provided

The services offered by My Online Adviser include a free initial online consultation, and financial advice on how to maximise superannuation and recover lost super, advice on how to buy property with a Self-Managed Super Fund (SMSF), advice on how to compare insurance plans; including Personal Insurance, Life Insurance, TPD Insurance, Trauma Insurance and Income Protection.

Points of praise

  • The financial planners at My Online Advisers are skilled and knowledgeable staff who are well versed in their financial subject matter. They provide clear and helpful advice that frequently paid off in the long-term, with promising returns.
  • Financial planners were also patient, and advised customers of the different options available to them, without bias or pressure.
  • All in all, customers were optimistic and enthusiastic about their financial futures and plans after discussing options with My Online Adviser.

2023 Awards logo

My Online Adviser is a Award Winner in the Financial Planning Services category - again! It owes its win to what reviewers described as its high level of transparency and professional customer service.

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Contact info for My Online Adviser

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