Julie
Julie

Half of my mop head is in the open position and half in the closed position. It is impossible to mop with. I can't budge either side. How do I resolve this?

Katisha F.
Katisha F.

I can not get the mop head to flatten, what do I need to do?

Enjo
Enjo   DM   

Hi Katisha, thanks for reaching out. We can most certainly help you to fix your ENJO Floorcleaner. Please use this Contact Us form link to be in touch with our dedicated Customer Care Team. external link  Warm Regards, Em at ENJO Australia

Dorothy
Dorothy

I cannot get my Enjo mop head to flatten so that I can insert the mop.. What do I need to do?

Enjo
Enjo   DM   

Hi Dorothy, thanks for your query. It sounds like your Floorcleaner Head is stuck in the open position. Does this sound like the issue? Perhaps you could email us a photo to customer.care@enjo.com.au so we can help you further. Hope this helps. Thanks, Dani ENJO HQ

Dorothy
Dorothy  

Thanks for that but it now has been resolved

Anita
Anita

My mop handle is just under a metre long, I’m wondering if it can be made shorter for transportation interstate?

Enjo
Enjo   DM   

Hi Anita, thanks for your query. When it is at it's shortest height it is just under 1 meter long you are correct. However do remember you can take off the Floorcleaner Head to reduce the overall height and travel with two separate pieces. Hope this helps. Thanks, Dani ENJO HQ

AvrilElla
AvrilElla

I have a large area to clean in my lounge/kitchen/sun room. My concern is that the mop is going to get dirty long before I finish mopping, do I take it off at intervals and wash it out?

peter
peter

what tyhe comp=any are doing to thei0r old customers stood by proudct i0n hey days now they wipe you like disch cloth throw in bin sorry mop= at 120.00 that i0s a rip off i certinaly discourage every o-ne i know or have the oputinity to tell as many people as possi0bleyou peop are bloody greedy have no emepithy for average coust7omer hho gives you9 your ceo hi0s bloody salary ,

Helen
Helen

Are their replacement parts as the handle of the mop had snapped off the head?

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