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Escape Homes and Development

Escape Homes and Development

Escape Homes and Development
3.0

12 reviews

Positive vs Negative
59%41%
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Build Stage
  • Post-Construction
Customer Service
3.8
Site Admin ?
3.4
Timeliness
3.6
Structural Integrity
4.2
Plumbing & Waterproofing
4.0
Electrical & Lighting
4.2
Flooring
3.6
Transparency ?
3.7
Brand Manager for Escape Homes and Development? Claim your listing.
12 reviews
Hayden A.
Hayden A.8 posts
  Verified

Avoid at all costs check ABN and QBCC for fines – Avoid this builder at all costs. Like many other reviewers, we experienced significant delays in the build timeline with no compensation provided, despite what was outlined in the contract. We’ve had to involve the QBCC to address ongoing issues. Before engaging with this builder, I strongly recommend conducting an online ABN check to uncover any… Read more

alternate trading names they may be using, likely as a way to distance themselves from previous bad reviews. They say turn key but will cry poor near the end of the build and won’t do the fence or landscaping.

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Anonymous
AnonymousQLD
  Verified

Absolutely Disgusted and Disappointment in what was meant to be our first home! – Build was not at the best quality. Build was delayed and not prioritised. Variation request was placed and if we did not fulfill the variation we were told our build will not be completed. Final cost obviously totalled more than contract leaving us to a pay mortgage,rates and rent longer than expected. Left with no fence no side gates no outside… Read more

clean up and had our letterbox dropped off. Apparently this is what they call part of landscaping even though the variation clearly stated these would be provided. No trust in these builders and worst experience ever. Now that final payment has been made we are left with no choice but to take things further or accept that these builders took advantage of us and left us with a place we can’t even be proud to call home!

Escape Homes
Escape Homes    

Hi there anonymous, we are sorry to hear about your… Read more

Shelley L.
Shelley L.QLD
  Verified
Customer Service
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Transparency

Started out great then turned to crap – Intial review at start of build November 2019 was 5 stars - Michael and the team have been amazing. We are just about to settle on our block and works beginning. Michael put us in touch with a great broker and together they have helped is every step of the way. Michael and the team managed to include all our needs and wants when doing our plans.… Read more

Cannot fault their service! Looking forward to the next stage building our new home ! Updated review 1 star 8 months after Handover in May 2020 - Build quality is questionable and they took 30sqm off our build without advising us then scrambled when we found out! Dishonest and zero service at handover and thereafter. Refuse to repair or attend to any issues after handover because we said we are lodging a complaint with QBCC. Defects found at PCI By licenced inspector we paid for were never rectified! Avoid this builder!

Jess
Jess4 posts
  Verified

THANKFUL – Very thankful to Escape Homes team , from day 1 we were kept informed , communication was kept clear and very promptly. Sandra was amazing giving advice with her knowledge and honesty I was really greatful for that !We had updates the entire build with photos and emails. Yes we had a few hiccups eg. storms but like anything it can be fixed and… Read more

worked out and that is exactly what they did . I was more impressed when I did my final inspection with a mate who is an ex builder and he gave thumps up. We living in our new home over 8 months and I still get emails asking how we going ! We couldn't be more happy , Thanks Sandra and Josh .I know for sure when we ready for another build who I am ringing .

LMS
LMSQLD
  Verified

Dream Renovation – Escape homes completed a large renovation (over 200k) on our home in Northern NSW. Being an old home we expected some issues, but the build could not have gone smoother. What impressed me the most was that there were no major delays and the finishes could not have been faulted. Show details

Jodi
Jodi
  Verified

Very happy – Start to finish the process was well communicated and carried out so much so I have just built with them again recently. Would recommend Escape Homes and Developments to anyone who is looking for a quality build with great customer service. Thanks again team, let's try and make it 3 from 3. Cheers. Show details

RKM
RKMQLD
  Verified
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency

Thank You Escape Homes – We can’t thank Escape homes enough for all the hard work that was put into building our home and handing the house over on time. We were kept informed of the build progress. If something wasn’t right or something needed to be adjusted or add there was never a problem.The quality is great and We we’re able to put the appliances and we wanted in .… Read more

The post build service is excellent . We would build with Escape again.A big Thank you to Michael and his team

Jess
JessQLD
  Verified

Amazing home – I had never owned a home before let alone built one and was so daunted by the thought of doing this. From beginning to end I was given information and made feel comfortable to ask questions. At the end when I got my home it was beautifully presented. I love the colours that I chose and now that I have moved in I can see that the tradesman have… Read more

done a wonderful job. This is my forever home so I wanted good quality and 4 months later I am so happy that I chose Escape Homes

BNB
BNB
  Verified
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency

Beautiful New House, Thank you – Thank you to Escape Homes for all the hard work that has been done by all involved to build our beautiful new home. Our home was built in 2019 and handed over in October and I am extremely happy with the outcome. Escape Homes always had everything completed in a timely manner and they always reassured me that they would correct any issue or… Read more

concern I had. Escape Homes always kept me informed and explained the process well. There were times when Escape Homes put in extra time to ensure I was satisfied throughout the process. I love our home and I am happy with the experience of building with Escape Homes. I would highly recommend Escape Homes to anyone looking to build a new home.

Jas
JasQLD3 posts
  Verified

Avoid if at all possible – We had our home built by Escape Homes and Development Pty and had handover in Nov 2018. We had problems from the start when we tried to point out compliance issues with our house placement and were kicked out of our initial meeting. Fast forward to handover and the quality of work that we were given. Issues noticed from day 1 were the tiles that… Read more

weren't level, with grout lines ranging from 5mm in size down to basically nothing in one bathroom, wall tiles that aren't straight and corners on floor tiles sharp enough to cut toes. Turf that was supposed to be A Grade that was laid on dirt that wasn't top soiled and just put on bitumen. More weeds than actual grass blades. A front door that is not painted properly and loose hardware. After all of this we decided to look thoroughly through our paperwork again and discovered an important part of our paperwork filled out wrong. Notified them of this months ago and still haven't received a response as to what happened and how we fix it. Emails go unanswered and staff are extremely rude when called. Honestly too many issues to list them all, but had I have seen a review like this prior to our build we would have definately gone elsewhere. Avoid if at all possible.

4218
4218QLD5 posts
  Verified

I am a property developer and this is the worst building experience in my life – Escape Homes & Developments Coomera, have been building 4 town houses for me and they poured the concrete driveway without the gas mains being installed so now 3 of the 4 units cannot have natural gas, months overdue and still not complete, other issues and problems, now they have issued me a 120k + variation invoice with no signed variation… Read more

agreements. The building contact is terminated and they have put a security guard at the site so I can't even finish the project myself.

I am interested in hearing from anyone who had, or has construction defects with work done by Escape Homes & Developments Coomera and their contractors.

Emman
EmmanQLD
  Verified

Left us with unresolved water loss – Working with Escape Homes and Development has been quite disappointing.Although they tried to build our house ( completed November 2017) on time. They left us with 612,000 litres of water loss. The administrative services were very poor .We are still battling within available resolution and legal framework to solve this matter( water loss). It’s… Read more

almost impossible to get them to correct anything once they have been paid. Not a good experience, I must frankly say .

February 23rd 2019 Update: Post Construction Water Loss resolved Amicably.

I am happy to state that following the review of 24th September,2018 on the 612,000 litres of water loss after construction. Escape Homes and Developments have been proactive and this matter has been resolved amicably. Thank you Escape Homes and Developments for your timely action at solving this. Best wishes.

Extra Information

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