We have detected a number of positive reviews for this listing which we suspect have been falsely generated and have the potential to mislead consumers.
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Disgusted – This is a SCAM, don't get a RIPPED OFF. They doubled my order. I caught right away altho they changed the description of the item. They claimed they already sent it off but also same time offered to take off 50% if I agree to go half order. When I tried the cream, it was like paste. It really dried up my face even creating wrinkles. I call them… Read more
back while they advertise full refund by 14 days. They won't refund me. I told them they have in writing full refund but they didn't care. I honestly lose good money on some cheap paste. I'm sorry but this product ain't worth anything. It's useless. Please spread the word.
Shocking – SCAM!!! There is NO free trial here. Rip off merchants that take huge amounts of money out of your bank account. The company says that it clearly states in the terms & conditions that they'll take the money 2 weeks after your "free trial." The product wasn't all that great, throw on a high price & then go & add transfer free from US$ to AU$!!! Unbelievable This company should be ashamed of themselves.
BAD NEWS – Absolutely nonsense This is all overpriced marketing to suck you in. You could do better by getting a known moisturiser for a 1/4 of the price. I ended up with additional oils at an exorbitant price charged to my account that were supposed to be only sample packs. Rip off!@!
Reviews with attachments
Photos are edited - don’t be fooled – I have not purchased this product but was about to until I read the negative reviews that have the same in common. Being a photo editor and artist, I can see where photos are edited to make it appear the skin has changed to a younger version of one’s self. In particular, 1 photo that’s on the CaviArgan website is a female with a shaved head. At… Read more
first glance you probably wouldn’t notice, BUT…. if you look at her ears, the before photo clearly depicts ear piercing. The “new” photo shows they have completely disappeared. The same can be said about the other “before / after photos”. The softness of the skin in the after photos clearly shows editing as well.
So thank you to all those who posted the negatives and the financial deductions. I was about to make the biggest mistake in buying this product
I did not reveive trial product – I payed for a free trial and I have not received it. I sent and email ti customer service and the email return as the email was not a valid one.i hope someone will read my msg and get back to me as I will love to try the product
Hi , It’s important to us that our customers… Read more (+2 replies)
[Content Removed]! If I could give this NO stars I would! – I got [Content Removed] like other people on this page! You pay for shipping which ends up being aud$8 but then without warning they billed me $175! For 1 30ml trial bottle of oil! They Took every cent I had left in my account, I called and spoke to someone in Australia even though I had to pay in usd. The best she could do was offer 66usd refund… Read more
and I keep the bottle otherwise I would have to also pay an admin fee of usd 10 plus postage to ship it back and then when they recieved it back they would still not refund the full amount. Funny how I tried to find their ad on Facebook again but it’s already gone!
Hi, It’s important to us that our customers are… Read more (+18 replies)
No Transparency, Awful Currency Exchange rates – WARNING: Read All The Other Reviews to know what you are dealing with. Started out taking their "free trial" for US$7.49. Final cost was over AU$66 - and that is a good outcome compared to others experience mentioned on this forum! Firstly, understand that this outfit use an exchange rate that will put you out of pocket 13% worse than the… Read more
mid-market rate. (compared to about 3% with the banks). Unfortunately we were too late reading the reviews here in Product Review to know how little price transparency this business has. We only began our research in the hour after receiving the product. Alarmed by the reviews in Product Reviews we called Essence of Argan's Australian ph number and quizzed the rep. It was only then that my wife found out her card would be charged $99 after the "free trial" period. Sensing our alarm, their rep. offered a 70% discount if we decide now to we keep the product and be charge only $29.99. Their alternative was for us to return the product, pay the return postage and packaging and be charged a US$10 return processing fee. (this fee was higher than their 'free trial'.) After pondering the two options we decided to take the quick way out, keep the product, pay the $29.99 and put this terrible deal behind us. While the rep. was processing the refund we went online to see the payment taken out of my wife's bank account. Our fears were realised when we saw a payment of $53.06 and not $29.99. The $29.99 was USD AND at an exchange rate that was 13% worse than the mid market rate compared to about 3% charged by our banks. When the rep. returned to the phone I asked her why she did not tell us that the $29.99 was in US dollars? She told us she did tell us it was a USD charge. I told her she did not tell us that at all. Only the refund processing fee was mentioned in USD (one of the reasons we decide to go with the 70% discounted purchase). She said they are a US company and deal in USD. I reminded her we are in Australia calling an Australian phone number and there was no way we could know we were shopping in the US. I ended the call by telling her that her outfit just lived up to the many highly critical reviews we have read online.
After arousing much distrust we asked ourselves if their product is of "merchantable quality" and safe to use per consumer laws? We binned it to be safe . We also cancelled our credit card - such is out distrust of this outfit.
Hi, It’s important to us that our customers are… Read more
CaviArgan - claims to be the best anti-aging face cream – When the ad popped up on my feed, I thought this looked amazing and it was only $7 for a trial. Well, that was my first mistake, thinking that the ad was truthful. It is not $7, it will cost you so much more. When I called to ask for my money back, they refused and still withdrew $178.25 from my credit account, claiming that this was only half the… Read more
cost of the face cream. Do not click on this promotion. It is a subscription service and it will cost you so much more money, that you won't be able to get back.
Hi, It’s important to us that our customers are… Read more
Positive reviews
not the best online moment – I blame Google ™ - it was a add on their site. I felt scammed looking at bank transactions and it did cost more then advertised - plus now I've cancelled card & ordered new - so thats more cost..i dont feel scammed because the product did arrive. so I'll check it out .new card in the post ☑️ incase more $$$ go out unauthorised
Caviargan Product Reviews – Didnt purchase this product thanks to the reviews on Product Review. Thank you Product Review, always the first place I go to to check out products.
Perfect Product – I love this product of Essence of Argan Oil and the people behind. This is my first time buying the product online and the representative i've spoke with truly cares and offered me big discounts and they change my billing cycle instead of getting it every month. Looking forward and thank you!
Negative reviews
They overcharge and continue to take out money – Make sure you check your bank account for any extra transactions under the name Enchanted Beauty. I had to go back and see that they overcharged for the initial item that was supposed to be cheap as it was a trial. They then subscribe you. I am currently emailing them to get refunded. Make sure you chase them up! The product also made no difference to my skin after using for weeks.
It’s important to us that our customers are more… Read more (+2 replies)
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Appalled, my bank had to stop your payment which I did not knowingly agree to – In the small print you get people to subscribe by stealth, appalling. I will not be getting anything from this company ever again
It’s important to us that our customers are more… Read more
Not impressed! – READ THE SMALL PRINT!!! DON'T GET CAUGHT. If you accept the trial product & don't cancel within 30 days - YOU WILL BE CHARGED with the product duplicated, and then it will be ongoing every month! BE MINDFUL!
Hi Sheri, It’s important to us that our… Read more (+1 reply)
Recent reviews
Possible SCAM – I have just tried to order their FREE TRIAL only having to pay shipping costs. I completed the payment screen twice, both times rejected saying card is incorrect. So I went to web page and did find the FREE TRIAL.
It’s important to us that our customers are more… Read more
Scam scam scam – Scam scam scam. Offer trial products at low prices and even if you cancel your subscription on the website, if you don't call to cancel the order you will be charged US$100. Only have 14 days to return it once ordered and if you live in Australia, most of that time is taken up in transit.
It’s important to us that our customers are more… Read more
Shocking – Shocking theives. Have had to cancel my bank cards to get new ones. Tried ringing the numbers in the US and Australia but phones not connected. You're pure morons, end of.
It’s important to us that our customers are more… Read more
Ripped off – What a rip off. No where did it say $US, until it appears on your bank statement. Then before you have had a chance to open and try the product you have been billed another $99 US. I should know better but I was caught at a week moment. What's more annoying it was posted from Narellan N.S.W less than an hour from where I live. SCAM avoid at all cost
It’s important to us that our customers are more… Read more
THIEVES – Accurate Fact - Thieves plain & simple! Product expensive & useless. DO NOT ENTER INTO ANYTHING WITH THIS COMPANY OT THEIR ARGAN PRODUCTS. Oil can be purchased at cosmetic stores for $20!
It’s important to us that our customers are more… Read more
Big scam no results – This is a scam!!!!. They make it impossible to cancel subsequent orders. I let them know I didn't wish to continue receiving or paying for any orders but I was charged anyway. I rang them but the agent was very rude and trained to repeat nonsense like a brainwashed robot!!! Steer clear from this product!!!
It’s important to us that our customers are more… Read more
BEWARE – Beware of this company, phone numbers dont work, had money taken from my account even weeks later after had canceled subscription I wish people could see these reviews before buying scam scam scam
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Find out how Essence Of Argan compares to other Beauty Product Brands
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Worst experience – Ordered my “free trial”. I was just starting to use it to see if I wanted to order more when I noticed $150AU was taken from my account. I rang the bank who immediately cancelled my card. I am now trying to get my money back. But that is not happening. Very worst they say some terms and conditions.My advice: Don’t order the “free trial”! Can’t believe I was so
Hello Lavanya, It’s important to us that our… Read more
Essence of Scam (argon) – Absolute scam, I didn't even order the Argon they just sent it to me when I ordered the trial of the Idrotherapy cream. I got one receipt but 2 charges. I wouldn't order Argon because I don't like it on my skin or hair. I spent over 40mins on the phone and the woman told me I had to pay US$9.99 each to cancel and return. I told her I didn't even… Read more
order the other one so I wasn't paying twice. She then told me she couldn't process the payment as my card was declined, even though I knew there was nothing wrong with the card. She just didn't want to give me the return number. I've now got an email confirming the cancellation and will be returning a copy of that with the goods. Have also reported to my bank to ensure no other charges from them can go through. *Note I also looked up all the ingredients list on the Idrotherapy box and there is nothing in there that I believe would help with anti aging.
Hi Lesley, It’s important to us that our… Read more (+2 replies)
Totally unaware of their scam – Ordered my “free trial”. I was just starting to use it to see if I wanted to order more when I noticed $150AU was taken from my account. I rang the bank who immediately cancelled my card. I am now trying to get my money back. My advice: Don’t order the “free trial”! Can’t believe I was so stupid!
Hi Robyn, It’s important to us that our… Read more (+3 replies)
This is scam. Be careful that. Thay taking money really bad way – This is a scam. They offer free products for review to entice you to subscribe, but when you decline the subscription, they charge you at least $25, claiming it's in the terms and conditions. It's really a shame.
Hello Deepal, It’s important to us that our… Read more (+1 reply)
Avoid this scam. They will bill you a fortune – Scam and a rip off. I got the 'trial' only to find I was going to be grossly overcharged for a cheap product. The kicker is I actually emailed them to advise that I didn't want the product (I hadn't even used it!) and was told I needed to call to cancel. I asked why since I want everything in writing and a call leaves no evidence of what was… Read more
discussed. They go on to bill me any way. I called and they said future shipments are now cancelled but I had to 'pay' for the so called trial product. Their so called terms and conditions are hidden away on a tiny link which I'm sure is done for the precise reason to trick unsuspecting people. I have lodged a dispute with my bank and have kept my emails requesting cancellation and my call log. RUN AWAY from these people. It's a scam.
Hello Rebecca, It’s important to us that our… Read more (+1 reply)
Scammers – What a scam .had product for 12 days and was then billed $187.46 Australian dollars more $12.67 previously for shipping. so much for the trial period etc.how I wish I had checked the reviews beforehand.1 star only as I couldn't submit review without a rating but company doesn't deserve 1 Useless product, does not work, just scammers
Hello Richard, It’s important to us that our… Read more
absolute scam – what a scam .had product for 2 days and was then billed $187.46 Australian dollars more $12.67 previously for shipping. so much for the trial period etc.how I wish I had checked the reviews beforehand.1 star only as I couldn't submit review without a rating but company doesn't deserve 1
Hello Jojo, It’s important to us that our… Read more
Stay clear of this scam – Do not subscribe. Ultimate scam. Easy cancel link does not work. Only received a refund via Chat after I said I was reporting them to the Aust Cyber Security.
Hello Gray, It’s important to us that our… Read more
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