Reading the comments on this review page it seems that the offer of a free trial is misleading. False advertising is illegal surely. I have sent an email to customer services advising that they are not to take money out of my account. To confirm: DO NOT TAKE MONEY OUT OF MY ACCOUNT. I have now stated twice on this website not to take money out of my account. If payments get deducted I should be able to get my lawyer involved. The free product that was sent to me expired last year! This is disgusting! Management should be ashamed of themselves.
Nonsense, bloody fake people. Deducted $177 from my account without any order after basic order of $42. They again tried to deduct $220, but my bank sent me warning email. I checked my bank account and found $177 were already dedicated 4 days ago and they again tried to deduct $220 from my credit card, but my bank declined the payment as they found it suspicious.
Thanks to my bank.
Don’t trust these bloody cheaters.
Biggest Fraud Company on this planet
I ordered a trial pack from the website, which happened to be of $8. We received the product and then my card was charged for 98$ USD, stating that we have delivered your product, but the question is when.
On calling customer, they said did you read our terms and conditions that if you don't contact us in trial period will charge you $98 USD, considering that you now own the product.
This 98$ is the full fees of trial product.
'Free trial' is actually a monthly subscription that will cost you around AU$180 a month which is hidden in the Terms and Conditions.
Don't do it. I called the company and was offered a 30% refund. Will also contact the bank and try and get the rest back. Disappointing and dishonest business.
Also the product very messy and does not appear to do anything.
Argan Essence is a Scam
Do not sign up for a free trial. This is a Scam business. The emails bounce back. I didn't receive the sample for weeks after being charged. The sample cost $4.94 USD. This company claims that you signed up to be charged monthly and will charge you hundreds of dollars each month. I did not authorize anything other than the sample.
The sample is watered down oil. It feels awful on your skin, blocks your pores and does nothing to remove wrinkles or rejuvenate your skin. It's no better than olive oil.
The whole aim of this business seems to be to scam people with a cheap sample. Do not fall for this scam!!!
- Verified customer
SCAM!! Don’t try the trial
I totally agree this is a SCAM! Was totally blown away when they kept charging to my card without my acknowledgment and they claimed it’s in terms and conditions. Ended up paying more than usd600 for crappy thing not even worth a dollar. Once in mar for usd300 and again on 7&8 Apr another usd300. Attached example the mar statement . Felt soooo cheated! And lost my confidence on online purchase ever again.
It’s no good product/ free trial too
False pretences, I don’t know how did you deduct ( steal) on my bank account of $163 with no approval or without authorised or without consent of mine
The reviewer stated that an incentive was offered for this review
Do not fall for the Free Trial
This is a complete rip off. No such thing as free Trial. Products arrived after 4 weeks, but they charged my credit card after 14 days. Tough shit when it takes 4 weeks to arrive!!! they wont refund you. They then automatically bill you again for the next lot and make you pay for that too as you didnt cancel within the 14 Days. Don't do this.
I wish I had read the reviews prior to asking for the free sample. To top it off there was a second product.. an eye cream that cost even more. I now have 2 products in excess of $200 AUD that were supposedly for trial. So buyer beware....its a scam to sell product and I will be going out of my way to tell as may people I can!!
Scam scam scam beware !!!!
Do not click to accept the 'free trial'! It's a total scam!!! Beware people. Read the t&c's!!!! They will deduct money from the nominated account you used to purchase the free sample. They fraudulently use local 'celebrities' to promote these simple concoctions. Beware, beware, beware!!!!
conned, wouldnt even rate them
see abovegot conned into paying far more than i ever thought, cacel everything or you too will be stuck with monthly items and costs,the only extra words i can say are unprintable, so blah blah blah is that enought words
Agreeing with the others a total Scam and sold half the price in other stores
Like the others before me I wish I had read the product reviews.
This is a total scam, and I guess they can afford to get away with it.
After the order they never sent me the two emails they claim to have, telling me what it was actually going to cost. If I had know I never would have ordered it. I have since cancelled my card so they can't rob me of any more money.
The product itself is definitely worth the money they rob you of it.
Very expensive lesson learned.
I really wished I had read some product reviews before entering into this. It is initially marketed as free so of course I thought - why not. Then once you have made the selection it indicated you pay the shipping $9.00 - once again - why not. Received my product along with a confirmation email. Of. course I don't bother reading the email as I have my free trial. Next thing a week or so later my bank account has been debited $151.00!! I've contacted the company and cancelled my so called "contract " but they will only refund 50% of the cost. A...pparently this is in the terms and conditions. This is how this company (or whatever entity it trades as) operates. Scamming one off purchasers into a transaction that is not transparent. Regardless of the quality of the product it is not worth $150 plus dollars for a sample pot. Stay away from them.
This is a total scam. I was charged for shipping which is fine but after 2 weeks they charged my credit card $165! Had only just received the product a few days before so hadn’t even used the product yet! Customer service very unhelpful will be opening a dispute with my bank.
IT'S A SCAM
Apart from the fact other people have been taken by this site, our Bank, Heritage, rang today to say they had detected a suspected scam site and had blocked the transaction on our behalf. This happened before usual bank opening hours. READ the Terms and Conditions ~ it is a never-ending open contract.
- Verified customer
Google partners these scammers with internet adverts
On Monday "Essence of Argan" used Today Show host Allison Langdon in their Google adverts, same story as with the other celebrities in that she was leaving to sell their product full time. To find out about their "Free offer" I entered my details and only then was then able to see the T&C's which horrified me with a "never ending contract" so I immediately exited without submitting anything. But they were scammers as I quickly discovered.
Their web page used stealth to record my keyboard strokes to represent a fake order which they confirmed b...y email on Thursday. Sure I have stopped them in their tracks with my bank now but how do they get away with it? By a "cloaking" method their website pages I visited have also disappeared from my web history so I am unable to get evidence of their fraudulent global activities. Again, how are they allowed to operate by our consumer watchdogs? The Australian contact for them is 02 8776 3353 which would be re-directed to Russia or Nigeria but the real question is why our internet giants like Google allow them to operate year after year scamming the public while defaming respectable celebrities with fake advertising. Maybe it's time for a class action if the authorities won't act- after all, 219 of us can't be wrong.
Do not have anything to do with this lot
I caution you about using this company offering sample products of Essence of Argan and Idrotherapy
cream. You pay for the samples and then they charge your credit card seemingly saying you authorised them by clicking on the terms and conditions. How cute !! When you see what you can buy these products for on Amazon the prices they have charged the credit card with are well over the top. Be careful - check their site and what you are supposedly agreeing to.
Questions & Answers
Omg I wish I had come across these review I would never have brought this product they have taken out $193.73 I called my bank and they are going to dispute it as I haven’t even received my product yet, tried calling the number they have and it’s not in service definitely won’t be buying from pop-up add again ever also my bank cancelled my card so they won’t be taking anymore money from me.
I have wanted to cancel my order, and have tried their htpps site, and the Australian phone number numerous times. Have not been able to click on their link, and the phone number I was given, is suppo0sedly, not in service ???
Please can you give me a contact that works
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