Reviewer Photos & Videos
Good& fast, professional and affordable
I had my piercing done in parramatta , very happy with the result. Absolutely recommend this place for anyone and I will come back in the future
The reviewer stated that an incentive was offered for this review
I went to Marion Essential Beauty with high hope they could fix my eyebrows which were completely botched by another salon. Thank god I did! Emily was amazing and knew exactly what to do. I absolutely love my new henna brows and think she did a brilliant job. Her attention to detail was excellent and she was so lovely and chatty and really put my mind at ease. I will be returning for sure. Thank you Emily!
Perfect job, Eyebrow wax and lash lift
Carrie did an amazing job with my brow wax, lash tint and lash lift, very happy with service and quality. Would definately recommended, will be going back to get done again soon
The reviewer stated that an incentive was offered for this review
I had a Daith Piercing today and I found the staff to be very professional, knowledgeable about the correct placement of the piercing and very friendly. The premises were clean. I would certainly recommend them.
Don't book Essential Beauty at Northpark
Don't bother booking an appointment with Essential Beauty Northpark. I booked an appointment and when I went to the salon I found it was closed. I spoke with the security guard for the shopping centre and he said this wasn't the first time this has happened.
- Verified customer
They don’t care about you
They told me I could contact them if I had any concerns, I was left either unanswered or left on seen. I had a reaction and tried to ask, no response. In the form I wasn’t sure if I was allergic to nickle and told them my past with pandora earrings but I was told it was fine. I had itchy, hot, red lumps forming on both ears. Since they didn’t respond to me at all, I tried fixing things myself lmao (I’m feeling better now but hope I don’t get infected) I paid $312 for my piercings and jewellery I expect to get good customer service too, guess not.
Scarred, left in agony, never again
Never use these ‘salons’ for anything as serious as tattooing. ever!
I feel like an idiot for trusting them and trusting that they were up to the job.
I should have known really and gone to experts that do this sort of thing daily.
I looked like coco the clown. ‘Drag queen’ was one lovely compliments. I wish the brows had been anywhere close to as good as a drag queens!
Upon returning I was told by the manager that she would correct the brows but they ‘weren’t that bad’ & the beautician ‘had never had complaints before’ & she ‘wasn’t taking si...
Child's Double Ear Piercing
Not a pleasant or a professional service and failed to give any advice or information on after care for the ear piercing which was a huge fail from my perspective. We didn't receive the $10 voucher either though we were offered the teddy (FYI don't go in there thinking that you can use the voucher for earrings because you can't which is pretty misleading). Quite frankly I wouldn't want to go back there anyway. The owner is grumpy and unsociable though the operator was pleasant enough.
Great service..clean...quick..and very professional...Tiana did my piercing at Gawler essential beauty and I thoroughly recommend her...She did a great job. Will be back for more..I booked online it was very easy..
It’s really good
Fountain gate essential beauty is amazing! Got my navel and seconds don’t the other day, they were quick and made me feel comfortable . Nice staff and got a discount for getting two piercings. Definitely going there agai.
The Highpoint stuff were unfriendly and not welcoming
I had never done any laser treatments before so I went there for price and treatment inquiries but the stuff straight away said they are not doing the treatment for the next two days. The lady was not welcoming nor friendly. I surely hope their actual service are way better than their customer service because based on what i've experienced theres no way i'll be doing any bookings with them. Instead, So I made bookings with other near by laser place instead
I would not use their service if it was free.
I made an appointment online and then call 48 hours in advance to confirm that everything was ok. They asked me to change the time of my appointment and I agreed.
They called me 24 hours in advance to confirm with me which is great.
The following day when I went to my appointment, they claimed it had never been made, offered me a lukewarm apology, and told me to come back the following day.
That's not only wasted the time it took to make and keep the appointment, but also the time it took to prepare for the body wax, and the time it took to plan my work and gym around it. A significant chunk of time.
don’t not recommend
staff was quite rude and they did my second piercings super un even do not come here. when my sister went to get her firsts but got scared they didn’t give my family our money back. she didn’t get any piercings done by the way and took the money with great pride and did not give it back after she didn’t get any thing done. really un happy with the turn out of my seconds one is to low one is to high it looks like a 3rd not a second do not recommend essential beauty chadstone. staff didn’t put spray on my ears and my ears bled after i took the earrings out do not go there.
Could’ve done a better job with a sewing needle
Got my upper lobes pierced in early January 2020 and had developed a reaction that I only get from fake jewellery. I went into the same store to have them see my ears as there was a lot of puss and pain and the first lady I saw was very rude however the second was very kind and put in new earrings (I had cleaned them twice daily since getting them pierced) Months later (still cleaning twice daily) still dealing with a lot of puss and have now got a keloid which I will be seeing my doctor about for it to be removed, I’m unsure of how common the...y are. The after care sprays (step one and two) must have an ingredient that I’m allergic too as both my belly button and lobes develop a lot of puss after using (I now used salt water and savlon). I will not be going back to any of the essential beauty stores.
Appealing customer service - Last time was final time
Carousel Essential Beauty is An essential that you can definitely do without. Go elsewhere. On three occasions my appointments were moved about, all within 6 months, one changed to another day as they couldn't fit me in the beautician wanted to leave on time! The final incident that made me say, okay no more was when I was parking my car at the shopping centre only about to walk into the centre. I received a phone call to be advised they were cancelling my appointment, right then and there, I said I am here. Why didn't you let me know earlier, ...by message or text to save me driving 20 mins? She said, yer I don't know why? What is weird is they contacted me to make the follow-up appointment! They told me the date and time to attend. They then sent a text msg to me 2 days prior to my appt to confirm I would be there. I text YES. I left work early to be on time and am them rung and told sorry can't fit you in. I voiced my objection and annoyance, advising this was the third time in 6 months they had done this! I received a mild don't care apology with them telling me my appointment would make them run 30 mins over as the last appointment! So they cancelled the appointment they instigated? The lady explained they were new owners, recent salon purchase. I pointed out the same comment had been told previously 6 months ago, she had nothing to offer. You can't continue to use the same excuses a year down the track. The owner I travel to Rockingham a 45min each way trip on Saturday. The owner had zero care factor, later I heard several negative stories from friends who no longer attend Carousel citing poor service, bad attitude of staff, and premises could do with a good clean. So, do yourself a favour and don't waste your valuable time and money with this company, they really don't care. Go to a decent day spa and be pampered.
Do not get pierced here!
Do not go here for professional or quality piercings! For starters guns should not be used at all as they are blunt forced trauma to the skin and can not be pierced straight or even! Secondly appointments are in 10 minutes slots which is not enough time to mark up piercings and give the customer a proper consult.
Aftercare information is incorrect.
Jewellery is cheap and not suitable for fresh piercings.
Staff have very little piercing knowledge.
Horrible. Waste of money.
I had a nose piercing but it fell out in the middle of the night the second day it was pierced. I went back to the shop to inform them and they said the only option was to pierce it again but I have to pay for it. The money I paid included the jewellery but she used the same jewellery from last time. They know I go to sleep (like every other human) they should have had better reassurance and it should be free as it was there fault not mine. Horrible place. Horrible service. Would highly advise never going there. A complete waste of $100. Biggest regret of my life.
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