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Estée Lauder

Estée Lauder

3.8 from 50 reviews

See the Best Beauty Product Brands in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
23
4 star
11
3 star
4
2 star
6
1 star
6

Sarah W.

Sarah W.South East Queensland, QLD

  • 2 reviews

Dont buy direct

published

I purchased 75ml Beautiful for $136 and then found Chemist Warehouse were selling it for $80! I do not understand how it is $56 more to purchase a product directly from the supplier. It just does not make sense. The customer service woman could not care less and I got some poor excuse from her about trained representatives knowing the product better which was completely irrelevant to my online purchase where I had no contact with anyone. Also they did not honour their commission rate to Shopbuddies so I also missed out on that as well.

Product Quality

Anne

AnnePerth, WA

  • 3 reviews
  • 2 likes

Horrible experience online!!!

published

I ordered the Estee perfume and paid for the big red bag of Beauty Essentials. Firstly they charged me twice.
Then they sent me two perfumes and no big red bag. I rang and they were no help at all. Just said I had to return the two perfumes, get a refund, and start my order all over again. This company has an excellent product but a useless online system, especially with their online staff. Never again will I order Estee Lauder online.

Product Quality
Return Claim MadeYes
KoffeeBean

KoffeeBeanAU

  • 22 reviews

Love the products but be careful ordering online.

published
Product Quality
Return Claim MadeNo
disappointed customer

disappointed customerMELBOURNE

  • 3 reviews
  • 2 likes
  • Verified customer

Horrible experience trying to order online

published

Ordered 8 days ago, received email confirmation. No communication since, at all. Order status "In Warehouse" for 8 days. Called today and was told the order was declined due to suspected fraud (what???) Money not refunded, no updates, no notifications, nothing! We are now talking to Fair Trading NSW about this. Beware!

Return Claim MadeNo

Roxana

RoxanaGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • Verified customer

Love Revitalizing Supreme+ Global Anti-Aging Cell Cream

published

I used many different products from Estée Lauder, I buy one Estée Lauder Revitalizing Supreme+ Global Anti-Aging Cell per year which 50 ml lasts for a year love this cream very light and at the same time soothing and relaxing feeling on my skin, I ordered my last one yesterday and there is a promotion at the moment with shopping over 75 you will receive a gift bag valued 250$

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Kate

Kate

  • 2 reviews

Beware of the Estée Lauder website

published

I purchased a product on the Estée Lauder website and paid using my PayPal account. I received confirmation from PayPal for my order, but not from Estée Lauder (due to a glitch on their system). Well over a week later, I still have not received my product or a refund. This company does not respond to telephone calls or emails. BEWARE of ordering with them online.

Product Quality
Return Claim MadeNo

Anna

AnnaHobart, TAS

  • 7 reviews
  • 9 likes

The lip liner I will not buy again

published

Double Wear Stay-in-place Lip Pencil
Good lip liner but impossible to sharpen a pencil which is encased in hard plastic.
I have wasted a good third of the very expensive pencil, to get a passible point.
I'm teaching art, so I know how to sharpen pencils.
I wish that Estee Lauder will bring back the refillable lip liner pencils.

Product Quality
Return Claim MadeNo

Jodie

JodieDarling Downs, QLD

  • 2 reviews

Colour Match and Make-over

published

I just had an awesome experience with Julie at David Jones at Carindale .Beautiful products applied by a friendly , professional,make-up expert. She matched my skin colour perfectly, and did a lovely natural make-over.
Thank you so much Julie.

Product Quality
Return Claim MadeNo
Julz

Julz

  • 4 reviews
  • 1 like

Best cream lve tried for 50 plus yr old skin

published

Revitalising supreme + is amazing , only need a small amount , lve noticed my neck and face are much smoother and softer looking , love this cream only thing is l find it really expensive but lasts for ages

anna

annaperth

  • 9 reviews
  • 6 likes

Double wear foundation

published

I found the foundation very sticky and uncomfortable on my face. Fortunately i was given a sample pot so didnt waste money. A shame as the colour match was very nice


Failed to get what I politely asked for

published

I bought Double Wear foundation from a chemist in Australia and I was assumes by the consultant that it was dewy and luminous and that it also had a pink tinge I. Bought the lightest shade available I am a mature woman with very pale skin Well it was none of these things I don't know if these consultants have any qualifications at all or whether they just get commission on the more expensive products I am on a pension And it ate into my money Later I bought a much cheaper pt.


Isa

IsaFrankston

Not worth the money

published

I bought the re-nutriv intensive smoothing hand creme for a very expensive $100 and found that it wasn’t as fantastically intensive as some others and so not worth what I paid. I’ve had the new demension smooth and tone creme before and found that better and for a much less price and should have stuck to that one! just disappointed as I expected better!


Jodie

JodieNSW

  • 9 reviews
  • 2 likes

Holy Grail of all foundations worth the $$$

published

Disappointed

published

My skin has been incredibly dry since I started using this product. First time with Estée Lauder for many years and I expected better. The serum was over $100 and I think I've wasted my money.

anon

anonTownsville

  • 14 reviews
  • 7 likes

Double Wear foundation

published

This foundation has fantastic staying power even in hot, humid weather. However it oxidised on me and ended up looking dark orange :-( It also feels like a mask and it was a relief to wash it off at the end of the day. However, if you want your makeup to stay put all day and not budge, this is the foundation for you.

MP K

MP KGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

Estee lauder Double Wear Twany: Holy grail

published

A friend recommended me this foundation. Bought this for $58. Really it is one of best foundations i have ever tried. I used kabuki brush to apply this. Even with light application it made my skin flawless. It's buildable to full coverage; if you like full coverage. It stays whole day without any touch up. It doesn't cake on skin or set in lines under eyes. But you have to be quick to apply this foundation as it set quickly; but i don't mind it; as fast as it set you are ready to go. Just love it.


Bailey

BaileyHobart

  • 10 reviews
  • 5 likes

Fantastic foundation

published

I read the reviews and bought this foundation 6 weeks ago. It is excellent. Spreads easily and gives a nice medium natural coverage for day or night. Lasts all day until you remove it and doesn't get cakey or settle in pores/lines. I have combination/dry skin so need a moisturizer under it. Abit pricey but worth the money. Will buy again.


Granny

GrannyI don't have Fsce Book

Long long time customer

published

Georgia Chase

Georgia ChaseSunshine Coast

  • 4 reviews

Love it

published

I brought Double Wear foundation from Myer last week and have been very happy with the product. I received some skin care samples and will definitely be back to get some other products.


alessia

alessiaSydney, 2095

  • 2 reviews
  • 2 likes

Clear difference serum - major reaction

published

I do not have sensitive skin but after using this product my face broke out in small hard pimples on my forehead.. I waited for my skin to clear up and tried the product again and the same problem happens moving to my cheek and chin as well. Really disappointed as it is very pricey and did the opposite of what is says on the bottle.


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