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south_oz_bella
south_oz_bella6 posts
 

Minimal flame control: the knobs turn only 120º (⅓ of a full turn). A quarter of that small turn takes the flame from minimum to maximum, leaving you without a real medium flame setting. Simmering is virtually impossible. (See photos for the minimum and maximum positions). Safety issue: Flame extinguishes with ¼ of dial to turn before it reaches the off position. (See photo of knob turned with no flame going, and knob in the off position).

Markings rubbed off quickly: I got the cooktop 3½ weeks ago. Despite only using hot, soapy water to clean, the markings have rubbed off (see photos).

Safety issue: Takes a long time to ignite. The flame lights quickly, but you have to hold the knob down for a long time or the flame goes out. You hear the flame ignite but if there is a pot on the cooktop, you have no idea it has gone out. (See video).

Delivery and installation were fine. But the actual appliance is terrible. DO NOT BUY THIS PRODUCT!

Euro Appliances
Euro Appliances    

We sincerely apologise for these issues with your cooktop. Have you been in touch with our service team? Please email us at service@eurostylegroup.com.au with your details and we'll arrange a replacement right away. We're truly sorry and want to make this right for you.

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