6Euromaid WM5 / WM7

Euromaid WM5 / WM7

 Verified
6Euromaid WM5 / WM7
3.5

255 reviews

PositivevsNegative
62% · 15874 · 29%
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Build Quality
3.2
Value for Money
3.7
Ease of Use
4.2
Cleaning & Maintenance
4.0
Noise Level
3.4
Effectively washes laundry
Easy to clean and maintain
Inexpensive to run
Sometimes freezes mid cycle

Reviews

255 reviews
rhonda b.
rhonda b.2 posts
  WM7PRO

Was good but not now

Thought this was a great machine until yesterday. Machine turns 3 yrs old 22nd April and yesterday it was soooo noisy during spinning only to find the bearing had gone. Spoke to a washing machine repairer and he said “ too expensive to repair buy a new one “ so I am not impressed anymore. As a customer thought Euromaid was a good brand but obviously not. This machine is supposed to be valued at $950 when new. Definitely not recommended!!! Show details ·  1
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Rob S.
Rob S.
  WM7

Been great for a while

Hi,
It's a great machine. But as of today it has stopped the spinning cycle of the wash. This is also happening on the spin and drain option. Have checked for kinks and bloackages. Drains water and spins fine during wash.
Please help Show reply
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Oshe
Oshe17 posts
  WM7

been working like a champ for 3 years

no issues, I even use hot water through a Y inlet with a 2nd hose attached to the hot water tap, because I have solar hot water this makes a lot of sense. no issues whatsoever, still going strong on hot water 6 years now Show details ·  1
Cleaning & Maintenance
Noise Level
Elliott
ElliottSydney, NSW4 posts
  WM7

Had an issue and support solved it

Unfortunately the machine would no longer turn on, but Rachel in support was helpful and the technician was able to fix. Show details ·  1
Build Quality
Value for Money
Ease of Use
Juzzy
JuzzySouth East Queensland, QLD16 posts
  WM7

Had ours for 10 years, hasnt missed a beat

Bought this 10 years ago, and it hasnt even caused an issue.
The body is starting to rust, so if Euromaid have any spare bodies or if anyone has a faulty one, i could swap over all the bits from ours into it.

My only grip with it is that once the water is drained, it waits (for no reason) 3 minutes to unlock the door?
Why?

Can euromaid also comment on the changes between this one and the wm7pro? Show details ·  1

Ease of Use
Noise Level
Gina J.
Gina J.Sydney, NSW6 posts
  WM7PRO

Do not waste your money

I’ve had this machine for 3 years. I have already had to have the pump replaced. The front and sides are rusting - I have never owned such a poorly produced machine. Previous machines have all lasted at least 10+ years and never had any rust. Very disappointing. Show details
Build Quality
Value for Money
Noise Level
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sandy k.
sandy k.2 posts
  WM7

Clothes still dripping wet at end of cycle

Have to separate into 2 smaller loads but this is not solving the problem either, as washing machine not overloaded to start with. No pump obstruction as I have unscrewed & checked this Show details
Euromaid
Euromaid   DM   
More

Hi Sandy, thank you for taking the time to leave us a review and I'm sorry to hear of your experience. We would like to have an opportunity to discuss this matter with you so I will reach out to you directly to get some additional information. Thanks

Pablo V.
Pablo V.
  WM5

9 years later, still strong

Not ONE issue in 9 years.

Will be upgrading it as we have a growing family. Regretfully.
It has been an amazing washing machine, not even 1 part replaced.
It has been relocated interstate by removalists and also locally 5 times. So it has survived some light bumps here and there. 10/10. I don't know if they make them this good anymore Show details ·  1

Noise Level
Sandra
SandraPerth, WA
  WM5

Won’t wash properly

Washing machine acts like it’s going to wash clothing then stops and drains little bit of water nothing goes into the drum, drains and spins perfectly. Mw5 model why is this happening?? What’s the solution… machine is 5 years old only owner
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Timothy Gerard Foley
Timothy Gerard Foley9 posts
  WM5PRO

Mine rusted at bottom corner of detergent drawer after three years

Rusty cabinet and when I contacted them they wanted to send a technician out despite sending them clear pictures of the deep rust. They said if it was not found to be a manufacturing fault I would have to pay $195. Well all evidence of the issue was rusted away.
Was so difficult to get in contact with the person responsible. The machine itself has been good but the after sales and longevity is very poor. Do not recommend Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Euromaid
Euromaid   DM   
More

Hi Timothy, thank you for taking the time to leave us a review and I'm sorry to hear of this. We would like to have an opportunity to discuss this matter with you so I will reach out to you directly to get some additional information. Thanks

ANNALIZA M.
ANNALIZA M.North Queensland, QLD6 posts
  WM7PRO

Leaking at the bottom of the washing machine

Hi I purchased this from appliance online it is going to 2 years now and it's still under warranty. This washing is leaking water under the bottom of the floor and leave the floor soaking. I tried to call Dimplex Australia and no one answer the call. It's not good not happy about this purchase from appliance online. Purchased it for $358.00 Show details
Euromaid
Euromaid   DM   
More
Megan
MeganSouth East Queensland, QLD
  WM7PRO

Won’t go past the wash cycle

My washer is 12 months old and all of a sudden it gets stuck in the wash cycle and won’t rinse, drain or spin. I’ve done everything possible to rest etc. but the problem is still there. I’ve tried to contact Euromaid via several different channels and can’t get through. Incredibly frustrating when the only way to get the water out of the washer is to open the cap and that bottom of the machine and let the water flood out all over the house. having a families washing to get through with no solution as you can’t contact the manufacturer is also very Very disappointing! Show details
Euromaid
Euromaid   DM   
More

Hi Megan, thank you for taking the time to leave us a review and I'm sorry to hear of your experience. We would like to have an opportunity to discuss this matter with you so I will reach out to you directly to get some additional information. Thanks

Miles M.
Miles M.11 posts
  WM7

Super frustrating

Worked like a charm
Now it super temper mental
Flashes won’t start
Tried everything
Unplug and wait a few hours try again over and over sometimes it starts after that
And a mix of technics of opening closing door
Sometimes waste a whole day
Trying
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Miles M.
Miles M.  
More
Beanz
BeanzPerth, WA7 posts
  WM7

So simple, efficient and affordable

Has a 39min short wash that cleans amazingly. The machine is easy to clean, accessing the filter is eas.
It has a number of cleaning ideas you turn with a know. If you need one for dark colours or to heavy duty work clothes. Had no dramas and would reccomend it for a household of 4. Show details ·  1
Noise Level
Miranda J
Miranda JSouth East Queensland, QLD6 posts
  Verified WM7

Works well until it doesn’t

I purchased this washing machine in October 2017. There has been a few problems such as water leaking from underneath, the screen glitching frequently and the buttons not working at all. We have been able to fix those. However the latest issue is the bearing. The drum is rumbling and I spoke to spare parts department about fixing this. They advised that it’s too expensive and hard so the washing machine is just broken at four years old. The standard useful life for a washing machine is 10 or so years. I had hoped to get at least five years but you get what you pay for. I’d stay well clear of this brand. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Euromaid
Euromaid   DM   
More

Hi Miranda, thank you for taking the time to leave us a review and I'm sorry to hear of your experience. I will reach out to you directly to get some additional information. Thanks

Questions & Answers

Simi K.
Simi K. · WM5 / WM7

The start button keeps flashing and won’t let me start any cycle. I’ve tried resetting it (hold down the start button for 3 seconds and start and on/off) and cleaning out the drain. The lock sign won’t come up and I can’t change it to pause either.

Euromaid
Euromaid   DM   

Hi Simi, thank you for your question and I'm sorry to hear of this. Based on what you have described it would be best to have it checked by a professional. I will reach out to you directly to get some additional information. Thanks

V Thilkan
V Thilkan · WM5 / WM7

My washing machine makes a lot of noise when spinning and when the door is opened after the cycle, i can see smoke emitting. Please advise.
TK

Euromaid
Euromaid   DM   

Hi V Thilkan, thank you for reaching out to us. Based on what you have described you would require a technician to take a look at the machine. I will reach out to you directly to get some more details. Thanks

Kazi A.
Kazi A. · WM5

Can I put blank inside the machine and if I can then what mode should I choose?

Euromaid
Euromaid   DM   
Kazi A.
Kazi A.  

Thanks for the response.

See all Euromaid WM5 / WM7 questions

Details

Features:

  • The current models in the Euromaid WM5 and WM7 range are the WM7PRO and the WM5PRO.
  • The main differences between the 2 models are their capacities, with the WM5PRO having a 5kg capacity and the WM7PRO having a 7kg capacity.
  • Their energy ratings are also different; while the WM5PRO has a 2.5-star energy rating and a 3.5-star WELS water rating, the WM7PRO has a 3-star energy rating and a 4-star WELS water rating.
  • Both front loaders have 15 wash programs, including Cotton, Daily Express, Delicates, Sports, Shirts, and Allergy.
  • These two models also both have 3 extra wash options: extra rinse, quickwash, and prewash.

Points of praise:

  • Most reviewers found that the machines in the Euromaid WM5 / WM7 range effectively cleaned all kinds of laundry, also noting that it didn’t leave washing liquid or powder residue on their items.
  • They also said that their machine was easy to clean and maintain.
  • Reviewers also appreciated that the water and energy efficiency ratings of their machine made them inexpensive to run.

A point of pain:

  • Some reviewers said that after a while of owning their Euromaid front loader, the cycle sometimes froze mid cycle and didn’t complete the wash. This meant they had to troubleshoot the problem, call out for repairs, or return or exchange the machine.
Compare all Euromaid WM5 / WM7 listings
Euromaid WM7
  • Discontinued
Euromaid WM73.2 
Euromaid WM5
  • Discontinued
Euromaid WM53.7 
Euromaid WM5PRO
  • Discontinued
Euromaid WM5PRO3.3 
CategoryFront Loading Washing MachinesFront Loading Washing MachinesFront Loading Washing MachinesFront Loading Washing Machines
Price (RRP) $849$749$549$659
Capacity7 kg7 kg5 kg5 kg
Household Size 2-3 people2-3 people1-2 people1-2 people
FeaturesDoor/Lid Lock (Child-proof)Door/Lid Lock (Child-proof)Door/Lid Lock (Child-proof)
Energy Rating3 star(s)3 star(s)2.5 star(s)2.5 star(s)
Water Rating4 star(s)4.5 star(s)3.5 star(s)3.5 star(s)
Dimensions 840 x 600 x 565 mm840 x 600 x 540 mm840 x 600 x 460 mm840 x 600 x 480 mm
Max Spin Speed 1,200 rpm1,200 rpm1,000 rpm1,200 rpm
Number of Wash Cycles15121215
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishWhiteWhiteWhiteWhite
Release date

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