EYO Technologies

Joining in on SCALPING – This company has decided to jump on the MSY bandwagon and charge over MSRP and scalp RTX 3080's and 3090's. if a company does this just avoid, they cannot be trusted and do not deserve your money.

Closed down? – Their web site is down, and both phone lines disconnected. I have used these guy for many, many years. I was always pretty happy with their service, despite the problems some others have reported. But ... I think they're gone :-( Show details

Happy with the service – Have used many times over the years. This is one of first few online stores I used that are still around. Perhaps don't have the best prices around, they do have good prices on certain items every now and then. Buy the stuff in stock, then the turn around time will be quick.

All went well – Lots of progress updates, at pretty much every step of the transaction, better than several other online IT companies I've bought from. Arrived within a week, all good.

The worst pc store to deal with – I willl never deal with them again.. They inform the customer they have products in stock and on arrival they seem to have "courier" problems... Then do bait and switch and offer to sell you other products. Beware of [name removed] as he is completely inadequate to run a business.

Excellent – I have been purchasing from EYO for about 8 years, I have bought small peripherals and parts to build entire PCs and they are always above average on service and speed. Pricing is usually the lowest of a handful of online stores around. I can't believe this store is below average, it is far from it.

I have never had problems – They are getting some bad reviews. I have been buying from them for many years and I have never had any problems that I can remember.

Horrible store ever – Purchase belkin ultimate keyboard on 21/9 > back order & will arrive on 10/10 > call to customer service on 9/10 > answered wait or not they do not care (anyway someone needs it !) & I could probably get on 11th or 14th> NO ANSWER. horrible store ever !!! even one star rating is too much to get. Not getting the item

Won't buy from EYO again – I bought a PC from EYO. Within months of purchase it was crashing frequently. I sent it back for repair but it came back still crashing. I sent it back for repair again but it came back still crashing. I asked for a full refund. EYO refused. I sent it back a third time, on a one way trip, and reluctantly accepted a partial refund. So I ended up,… Read more

after immense hassle, hundreds of dollars out of pocket and with no PC.

Dubious quality and customer service that is worse than terrible

Bad customer service and then blaming it on their suppliers/warehouse – Ordered on the 25th on June > Long wait for delivery >Wrong product sent Emailed to EYO advise > no response Called them on top of the email to get an answer > requested photo's of the incorrectly received product because my word obviously wasn't enough evidence. Because I work (like normal people) I'm not home to give the delivery to a courier… Read more

so I had to organise postage to return the item.

A month later I am still without a product I originally ordered. Apparently it's being sent out today after making a phone call because I was ripped off being reimbursed the postage I paid to send the product back. This was even after emailing them a scanned copy of the receipt from Aust Post.

Really regretting purchasing through this company and I wished I purchased from an overseas supplier because I would have had it by now and they simply offer better service from my experience. And retailers wonder why we don't purchase from them here in Australia?

Very disappointing.

Slow delivery, poor customer service, try to use sneaky methods to avoid refunding to customers.

Product not as described, and no sympathy or help from staff – I made a purchase for earphones from eyo and received it the following week directly from their supplier, the product having not passed through eyo. What I received had the same model name but was significantly and functionally different. What I ordered was pictured and described to be a standard pair of in-ear earphones. What I received were wrap… Read more

around earphones with a iPhone compatible handsfree piece, and the packaging now branded them iPhone compatible rather than displaying the warranty the manufacturer website pictured. Having called eyo, I was told to email them with my problem, despite trying to explain the situation on the phone and being ignored. I emailed, and received no reply. Following up by phone once again, it took them some 5 minutes of the conversation to even locate the email, asserting that they'd never received it (which they had). The general response to all my complaints was "Okay..." and I was told they'd forward the email to their supplier, and ultimately left moments of silence where I received no response. They were rude, unhelpful, and ultimately no resolution was made.

By far the worst shopping experience I've ever had. I would not recommend them to my worst enemy.

Not as pictured or described. Worst customer service I have ever dealt with.

Been buying from them for 12 years – They are not the cheapest (Hell of a lot cheaper than the big retailers) but have always been hassle free and prompt. They ring if there is an issue. I live in regional NSW and if I order an item that does not have to be built and is in stock by 5pm. It is usually delivered to my door at home by 10am the next day. Reliable, inexpensive and hassle free. Sometimes the courier of choice is not the best.

OK – I've bought a lot form eyo...always well priced and prompt delivery. It was all good until I had to return something a video card - sapphire radeon 4850). Now It's 2 weeks later and I haven't got a replacement... even though you contract with eyo when you buy the good they insist they need to send it back to the manufacturer (i.e.… Read more

China/Taiwan). Crap.... sale of goods is with the merchant.

Just hope you don't get unlucky with goods... competitive price terrible return policy

Terrible – I have shopped online many times. I have worked for eCommerce providers for a number of years. I've never come across a verification process as ridiculous as that used by this company. I was made to feel like a criminal because I didn't have an Australian email address. The site says that you can't use hotmail addresses, etc - I wasn't, I was… Read more

using my own personal email address that I pay for every year. But somehow that's not good enough.

Despite having a physical shipping address, a valid Credit Card (which would have passed Verified by Visa, if they'd bothered to implement it) and a valid email address, they would not accept my order. I am still unclear on why having a bigpond email address would make my transaction any more secure.

Oh well, they lost my order - someone else's gain... Cheap They wouldn't accept my details

Terrible – Order electronic items from them but nothing else, or they will deny there is anything technically wrong with it. While they don't say "Yo" when you enter their pick-up shop, I think Eyo is a fitting name for them. they show their suppliers' stock I ordered a large storage case from Eyo. More than one compartment was damaged wither by Eyo or… Read more

during manufacture. Eyo said because there was nothing "technically" (their quotes) I couldn't receive a refund, but they'd charge me a restocking fee for an incorrect item ordered. I accepted that rather than receive nothing for it.

Excellent – I must say i was hesitant to buy off eyo.com.au as i had read reviews from here first. However i was pleased to find that i had a fantastic experience dealing with them. I ordered every part required to build myself a new computer. I ordered on a Monday, and everything was delivered to my door by Thursday morning whereby i payed on delivery in… Read more

cash.

As it was my first time building a computer i called a number of times to ask questions and ask for advice and every time i was met with a friendly and patient person on the other end.

And i have no idea what that other person was talking about the email thing... i had no problems...

Over all i couldnt have possibly expected anything to have gone better. -Excellent customer service

-super fast shipping

-ability to pay on delivery website can be confusing.

OK – I have ordered from EYO a couple of times and have found their service to be very prompt and efficient. They have a range of payment options available and are able to supply deliveries very quickly. Their product range is quite large, albeit smaller than some other online retailers, but they have the most common components available. Stock… Read more

numbers are indicated in the product details which gives you an idea on how long you may need to wait for it. Overall, I found EYO to be a good place to purchase computer components and would consider using them again. Large range of products available. Competitive prices. Not as many products as other online retailers